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Someone Else Using My Account

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Someone Else Using My Account

Hi,

 

I recently browsed through my recently played list and noticed someone else is using my account obviously screwing up my preferences.

 

My account is linked to my FB page so I logged out of all devices and I changed all the passwords. It doesnt seem to help. What do I do?

 

 

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I recommend checking out the FAQ page ”I want to use Spotify without Facebook” here for the steps you should take to start the process of switching those accounts.

Thanks, let me know if you have any other questions!

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3 Replies

Hey @Tali4,

 

I'd recommend taking a look at this support article: https://support.spotify.com/account_payment_help/privacy/someone-has-gained-access-to-my-account/.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Is there a way to disassociate my spotify from my facebook account and still keep everything?
Marked as solution

I recommend checking out the FAQ page ”I want to use Spotify without Facebook” here for the steps you should take to start the process of switching those accounts.

Thanks, let me know if you have any other questions!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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