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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1838 Views
  • 0 replies
  • 8 likes
  • Security
  • 1838 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 448662 Views
  • 970 replies
  • 108 likes
  • Account
  • 448662 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199628 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199628 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108711 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108711 Views
  • 72 replies
  • 11 likes

Plano família usuario no exterior

Olá! Tenho plano familiar e estou fora do país, recentemente meu Spotify parou de funcionar, não consigo fazer o login. Tentei fazer a troca de país, como explicação do próprio site do Spotify, mas não me dá nenhuma opção de países.O que devo fazer??...

  • Newbie
  • Olá! Tenho plano familiar e estou fora do país, recentemente meu Spotify parou de funcionar, não consigo fazer o login. Tentei fazer a troca de país, como explicação do próprio site do Spotify, mas n...
  • Bittencourt
  • Spotify Star
  • 10727 Views
  • 12 replies
  • 1 likes
  • Login
  • 10727 Views
  • 12 replies
  • 1 likes

Superuser Contribution Can't log in at spotify app on android

After i log in on the spotify app for android on my samsung s7. The app goes to a black screen and the app stays there. After closing down and opening it again i get the same black screen.Deleting the app and downloading it again and logging in i get...

  • Newbie
  • After i log in on the spotify app for android on my samsung s7. The app goes to a black screen and the app stays there. After closing down and opening it again i get the same black screen. Deleting ...
  • MaríaCamila
  • Roadie
  • 437 Views
  • 1 replies
  • 0 likes
  • 437 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Premium keeps taking money despite being cancelled and standing order removed.

Hey, I've tried multiple times to cancel my account but each time it hasn't worked. I tried to cancel back at the end of 2011 but money kept coming from my account, and again in February I tried to cancel my subscription, but in March I was still cha...

  • Newbie
  • Hey,   I've tried multiple times to cancel my account but each time it hasn't worked. I tried to cancel back at the end of 2011 but money kept coming from my account, and again in February I t...
  • Myquilmadeit
  • Newbie
  • 23226 Views
  • 27 replies
  • 4 likes
  • 23226 Views
  • 27 replies
  • 4 likes

Superuser Contribution All my playlists hace dissapeared!

Hi everybody! I've become a premium member recently and since then, I've been having problems with my playlists. I download them bit, after a few hours, they dissapear from downloads. However, when I open Spotify on another phone, my songs appeared d...

  • Casual Listener
  • Hi everybody! I've become a premium member recently and since then, I've been having problems with my playlists. I download them bit, after a few hours, they dissapear from downloads. However, when I...
  • MaríaCamila
  • Roadie
  • 446 Views
  • 1 replies
  • 0 likes
  • 446 Views
  • 1 replies
  • 0 likes

Superuser Contribution kicked off my premium subscription after update

I am a Fido customer with Spotify Premium included on my phone package. The app updated itself a few days ago and kicked me off my premium subscription, and now I can't get back on without the app asking for my payment information. Fido has said they...

  • Newbie
  • I am a Fido customer with Spotify Premium included on my phone package. The app updated itself a few days ago and kicked me off my premium subscription, and now I can't get back on without the app as...
  • MaríaCamila
  • Roadie
  • 493 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 493 Views
  • 1 replies
  • 0 likes

I was wrongly charged!

Where can I get billing help?!? There is no place I can see on the Spotify site for handling billing issues. I was wrongly charged $9.99 to my credit card after only using the Free Subscription. Never had Premium. I sent an email which resulted in Sp...

  • Casual Listener
  • Where can I get billing help?!? There is no place I can see on the Spotify site for handling billing issues.   I was wrongly charged $9.99 to my credit card after only using the Free Subscript...
  • delder1985
  • Newbie
  • 1299 Views
  • 6 replies
  • 1 likes
  • Account
    Free
    Subscription
  • 1299 Views
  • 6 replies
  • 1 likes

Display name returns null (Web Api)

Hello all, When using the web api, my display name returns 'null' (also tested it in the API console). How can I set my display name? Thanks in advance,kvanzuijlen

  • Casual Listener
  • Hello all,   When using the web api, my display name returns 'null' (also tested it in the API console). How can I set my display name?   Thanks in advance, kvanzuijlen
  • a3lii
  • Casual Listener
  • 1741 Views
  • 6 replies
  • 0 likes
  • Account
  • 1741 Views
  • 6 replies
  • 0 likes

Move and new account? Bad joke...

isnt it? They had quit my wifes and sons family plan, cause of the new adress. What could i do, to not create a new account? I dont want to click my over years grown and managed playlist back together. Whats your solution for this? BR Tulpe

  • Casual Listener
  • isnt it?   They had quit my wifes and sons family plan, cause of the new adress.   What could i do, to not create a new account?   I dont want to click my over years grown a...
  • Maxim
  • Spotify Star
  • 541 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 541 Views
  • 3 replies
  • 0 likes

Superuser Contribution 5 artists choice

Hi all, When I signed up for my account (web player) I wasn't asked to pick artists that I love. I'm not sure how I skipped this step, and I couldn't redo it by downloading the app. I really want to help customize my experience because the current 'R...

  • Visitor
  • Hi all,  When I signed up for my account (web player) I wasn't asked to pick artists that I love. I'm not sure how I skipped this step, and I couldn't redo it by downloading the app.  &nb...
  • Melody
  • Spotify
  • 367 Views
  • 1 replies
  • 0 likes
  • 367 Views
  • 1 replies
  • 0 likes

Superuser Contribution Log in

Hey, I logged in abroad and now I can’t use it anymore. It says that I can use it only for 14 days. I want to change my country but the site doesn’t work.

  • Newbie
  • Hey, I logged in abroad and now I can’t use it anymore. It says that I can use it only for 14 days. I want to change my country but the site doesn’t work.
  • Melody
  • Spotify
  • 466 Views
  • 1 replies
  • 0 likes
  • Account
  • 466 Views
  • 1 replies
  • 0 likes

Superuser Contribution Forgotten mail adress

We forgot mail adress for my wife, so cannot get new password. we tried ll mail adress that we can have but it doesn't work. How we can have acces to our account ?

  • Casual Listener
  • We forgot mail adress for my wife, so cannot get new password.   we tried ll mail adress that we can have but it doesn't work.   How we can have acces to our account ?
  • Melody
  • Spotify
  • 615 Views
  • 2 replies
  • 0 likes
  • 615 Views
  • 2 replies
  • 0 likes

Spotify Family usage information

Hey Spotifyers! I'm looking for a way to establish IF and WHEN the people I've added to my family subscription have last used spotify web or on their device. I would like to be aware if someone has not used it, so I can share it with someone else, wh...

  • Casual Listener
  • Hey Spotifyers!   I'm looking for a way to establish IF and WHEN the people I've added to my family subscription have last used spotify web or on their device.   I would like to be awar...
  • Vurdebrud
  • Casual Listener
  • 2033 Views
  • 2 replies
  • 11 likes
  • Account
    Premium
    Subscription
  • 2033 Views
  • 2 replies
  • 11 likes

Solved!! Vodafone free premium spotify transfer not working

I have a Premium Spotify account and have just signed up for a new Vodafone 4G package with an IPhone 6 which comes with Spotify Premium for free. I have gone through the process from Vodafones email and selected Spotify Premium and it says I already...

  • Casual Listener
  • I have a Premium Spotify account and have just signed up for a new Vodafone 4G package with an IPhone 6 which comes with Spotify Premium for free. I have gone through the process from Vodafones email...
  • walshannamaria
  • Newbie
  • 18414 Views
  • 25 replies
  • 0 likes
  • Free
  • 18414 Views
  • 25 replies
  • 0 likes

VODAFONE TURKEY+SPOTIFY

Hi,I was using an activated promotion from Vodafone spotify premium; Since yesterday my account was premium and suddenly premium account validiation has been failled. I spoke with customer support team Vodafone Turkey to help me to fix it but they to...

  • Casual Listener
  • Hi, I was using an activated promotion from Vodafone spotify premium; Since yesterday my account was premium and suddenly premium account validiation has been failled. I spoke with customer sup...
  • MEHTAP
  • Casual Listener
  • 874 Views
  • 6 replies
  • 0 likes
  • 874 Views
  • 6 replies
  • 0 likes

Username

There isnt any options to change our user name its full of random words and numbers like an identity number. Show me the way. How to change it?

  • Newbie
  • There isnt any options to change our user name its full of random words and numbers like an identity number. Show me the way. How to change it?
  • Luke
  • Spotify Star
  • 471 Views
  • 1 replies
  • 0 likes
  • 471 Views
  • 1 replies
  • 0 likes

Some one else's music is on my profile

So I was looking on at my artist profile and noticed that their where a few songs uploaded on there that where not mine. is it possible to get them taken down?

  • Newbie
  • So I was looking on at my artist profile and noticed that their where a few songs uploaded on there that where not mine. is it possible to get them taken down?
  • CzechFencer
  • Composer
  • 439 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 439 Views
  • 1 replies
  • 0 likes

Solved!! Unable to change country

Hi,inside my spotify account I tried to change my country, but when I go to edit profile it only shows USA no other countries. Can anyone please help me out changing my country?

  • Visitor
  • Hi, inside my spotify account I tried to change my country, but when I go to edit profile it only shows USA no other countries. Can anyone please help me out changing my country?
  • user-removed
  • Not applicable
  • 1435 Views
  • 9 replies
  • 0 likes
  • Account
  • 1435 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Cobro indebido de Spotify

Hola estoy recibiendo un cargo indebido por el uso de sus servicios en mi tarjeta de crédito. Tengo un plan familiar de $149 pesos y me esta llegando un cargo ADYEN*SPOTIFY por la cantidad $1,188.00 pesos, les pido que me apoyen a la brevedad para re...

  • Casual Listener
  • Hola estoy recibiendo un cargo indebido por el uso de sus servicios en mi tarjeta de crédito. Tengo un plan familiar de $149 pesos y me esta llegando un cargo ADYEN*SPOTIFY por la cantidad $1,188.00 ...
  • 12154823862
  • Casual Listener
  • 19906 Views
  • 67 replies
  • 1 likes
  • Account
    Subscription
  • 19906 Views
  • 67 replies
  • 1 likes

How to change the country in my profile

Hello all, I have spotify free and now I am living in another country. I cannot enter my account in the app since it says that my country does not match the one set in my profile. Then says to update the country in my profile or upgrade my spotify ac...

  • Casual Listener
  • Hello all,   I have spotify free and now I am living in another country. I cannot enter my account in the app since it says that my country does not match the one set in my profile.   T...
  • Maxim
  • Spotify Star
  • 677 Views
  • 5 replies
  • 0 likes
  • Account
    Login
  • 677 Views
  • 5 replies
  • 0 likes