Spotify doesn't accept my Credit Cards

[SinToy]

Hi;

I was family plan member until 2 days ago. But it changed to free because of insufficient balance problem. Now I would like to be premium member. But Spotify doesn't accept any of my credit cards. Do you have any idea ??

[Luke]

Hey @SinToy,

have you tried to use an incognito tab, clear the cookies of your browser and use another browser or device?

When this doesn't work, you should try to use another internet connection (e.g. cellular data instead of WiFi).

Have a nice day!

LK608

[SinToy]

Hi;

I did what you wrote but unfortunately it didn't work.  :((