Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Just opened a new account, username BaldurSnaerJonsson.In my account overview, however, it says something completely different, namely c64xnedo9or23k9zqjpja3shw.Why?! What went wrong and can it be fixed?
Hi there!I recently created my Spotify account and noticed a discrepancy that has really frustrated me. When I attempt to login to Spotify on the browser, it will not accept the username I chose at signup, which is "forlaetan." So, when I login with ...
I just received a charge for 9.99 on my credit card from ADY*Spotify USA but I don't have a premium account. How can I determine whether this is accidental or malicious without challenging the charge through my CC company or cancelling the card altog...
I'm trying to set up a Spotify account/page for an independent record label I manage. How would I go about doing that?
I accidentally hit the offline setting the other day. Now when I try to log in to the app it says I am currently set to offline and that I need to go online to turn off the offline setting. But when I went online I couldn't find the setting to turn o...
Hi guys,I just wanted to add an additional family member to my Spotify account. After a click on "Premium Family" on the left panel of my Spotify account settings the system asked about personal information like name, adress and so on. I filled in th...
Can two premium accounts on spotify have their songs synced so both libraries would essentially be the same but two people can listen at the same time
Hoping someone can help. Not been logged about my Spotify account for hears and for some reason my app has decided to log me out. I can't remember my username or password and when I click on forgot your password it's telling me my email address isn't...
Since 2 weeks ago, the album "Drill beats" of Young Shota starts itself. I hate this music and I have never looked for it! I´ve never selected it. It starts suddenly every 10 minutes, no matter which music I am hearing. It is odd and annoying Anyone ...
Tried uninstalling spotify, log out etc., nothing worked. This happened after I upgraded my account to Premium. Please help. Running iMac.
Hi, I am trying to change the country of my spotify account from NL to UK so I can change the payment method. I have followed the guide here https://support.spotify.com/mt/article/How-can-I-change-my-country-setting/ but when attempting to enter my U...
I haven't been able to log in with Facebook since yesterday. When I click on ''long in with facebook'' my device tries to connect but suddenly this message appears: ''Problems to log in: It has occurred a mistake trying to access to this app. Try it ...
Where do I wright the password I got for Family to upgrade my kids Spotify accounts?
ITCiao a tutti, oggi come al solito mi sono connesso a spotify e ho notato con gran stupore che mi chiedeva di reinserire username/mail e password (sia sul cellulare che sul pc). Dopo diversi tentativi ho dedotto che la password mi era stata cambiata...
i have been locked out of my account because it says the country i am in does not match my settings but when i go to change my country to Canada it does not give me the option to change it from USdoes anyone know how to fix this?
Hi, The logging issue was reported previously and marked as solved but it is NOT fixed! Logging in with Facebook fails with error on both app an web: Login Error: There is an error in logging you into this application. Please try again later.Tried di...
I have an acoount with bound my Facebook account. But last few days I can't login with Facebook. The error: There is an error in logging you into this application. Please try again later. What is the solution?
Hola! Ayer quise crear una cuenta y decia que la direccion de mail ya pertenecia a una cuenta. Como no recordaba si alguna vez habia creado la cuenta, y Spotify no reconocia ninguna de las contrasenias que siempre utilizo, procedi a restablecer la mi...
I have a proxy open and I try to login to Spotify but it won't let me log in. Does anyone know what to do?
Spotify is the best music service in the world, unfortunately in Russia it does not work officially, it works on a PC, but on smartphones you have to use VPN, but not about that, I have question.Will Spotify come to Russia?I do not ask for localizati...