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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 404157 Views
  • 958 replies
  • 107 likes
  • Account
  • 404157 Views
  • 958 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1174230 Views
  • 119 replies
  • 112 likes
  • Account
  • 1174230 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99758 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99758 Views
  • 68 replies
  • 10 likes

Spotify using old email.

I need help changing my email on Spotify. I have my Facebook account linked to my Spotify account but I have a different email on my Facebook account now. My Spotify account is using my old email that I no longer have access to.

  • Newbie
  • I need help changing my email on Spotify. I have my Facebook account linked to my Spotify account but I have a different email on my Facebook account now. My Spotify account is using my old email tha...
  • MartF
  • Casual Listener
  • 835 Views
  • 2 replies
  • 1 likes
  • Account
  • 835 Views
  • 2 replies
  • 1 likes

Solved!! Change to account to Vietnam

Hi, I'm a Vietnamese, currently working in the Philippines.Recently Spotify has been released in Vietnam, and I really really want to change my spotify account to Vietnam because the music in Philippines is just irrelevant to me.I tried to use my Vie...

  • Casual Listener
  • Hi, I'm a Vietnamese, currently working in the Philippines. Recently Spotify has been released in Vietnam, and I really really want to change my spotify account to Vietnam because the music in Phili...
  • socrec
  • Casual Listener
  • 848 Views
  • 2 replies
  • 0 likes
  • 848 Views
  • 2 replies
  • 0 likes

I think someone hacked my account. How do I contact Spotify?

So a few days ago, I got an email from Spotify saying my email address had changed, blah, blah, blah. I immediately, that very second, logged into Spotify, saw that my email address was still the same, but my subscription had changed from Premium to ...

  • Newbie
  • So a few days ago, I got an email from Spotify saying my email address had changed, blah, blah, blah.  I immediately, that very second, logged into Spotify, saw that my email address was still t...
  • Maxim
  • Spotify Star
  • 859 Views
  • 1 replies
  • 0 likes
  • 859 Views
  • 1 replies
  • 0 likes

My acccount has been banned

I asked to get my payment back beacause i did'nt know why 9,99 euro's got off my account. I wanted to reset it but couldn't find it anywhere. I think spotify banned my account for not paying. How do I get my premium account back and pay again?

  • Regular
  • I asked to get my payment back beacause i did'nt know why 9,99 euro's got off my account. I wanted to reset it but couldn't find it anywhere. I think spotify banned my account for not paying. How do ...
  • Remco53
  • Newbie
  • 7697 Views
  • 6 replies
  • 2 likes
  • Account
  • 7697 Views
  • 6 replies
  • 2 likes

Share playlist.-

Hi, it's possible to share playlist between different accounts of the same Family Plan? Thanks...

  • Newbie
  • Hi, it's possible to share playlist between different accounts of the same Family Plan? Thanks...
  • imattolo
  • Community Legend
  • 291 Views
  • 2 replies
  • 0 likes
  • 291 Views
  • 2 replies
  • 0 likes

"Recently Played" showing unrecognized music

Lately my "Recently Played" list has shown polish music that I have definately not been listening to. I have logged out of all sessions and still the problem persists. I think someone is using my account. I changed my password and it didn't help. Am ...

  • Newbie
  • Lately my "Recently Played" list has shown polish music that I have definately not been listening to. I have logged out of all sessions and still the problem persists. I think someone is using my acc...
  • imattolo
  • Community Legend
  • 690 Views
  • 1 replies
  • 0 likes
  • 690 Views
  • 1 replies
  • 0 likes

Can't change details of my profile

Im trying to change country setting on my profile. I followed the instructions on the FAQ page,but when i press save settings the email block tern red and it says 'this email adress already in use' as if im trying to create a new acount on the same a...

  • Casual Listener
  • Im trying to change country setting on my profile. I followed the instructions on the FAQ page,but when i press save settings the email block tern red and it says 'this email adress already in use' a...
  • Amitlev
  • Casual Listener
  • 328 Views
  • 2 replies
  • 0 likes
  • 328 Views
  • 2 replies
  • 0 likes

Wrong Country

I live in Brazil and have USA set as my country in my profile, and I don't know why. If I try to change it, the drop-down menu is grayed out, so I can't click. I'm not using any Proxy and if I use any IP Lookup service, it shows my city and country, ...

  • Newbie
  • I live in Brazil and have USA set as my country in my profile, and I don't know why. If I try to change it, the drop-down menu is grayed out, so I can't click. I'm not using any Proxy and if I us...
  • user-removed
  • Not applicable
  • 353 Views
  • 2 replies
  • 1 likes
  • Account
  • 353 Views
  • 2 replies
  • 1 likes

can't login - one plus 5t -SOLVED!!!

Hi, I've been trying to login to my Spotify user from Israel (the application is now available there) on my Oneplus 5t but can't do it. When i press the log in button it's just processing and does nothing- and no error message is showing. I know that...

  • Newbie
  • Hi,    I've been trying to login to my Spotify user from Israel (the application is now available there) on my Oneplus 5t but can't do it. When i press the log in button it's just process...
  • 495 Views
  • 0 replies
  • 0 likes
  • Login
  • 495 Views
  • 0 replies
  • 0 likes

Unknown emailadrsss connected to profile

Help, I think my profile has been hacked!I have discovered that my email adress have been switched out to a unknown adress and my password does not work anymore. This raises a lot of concern with me.Luckily I can still log in via my facebook profile ...

  • Newbie
  • Help, I think my profile has been hacked! I have discovered that my email adress have been switched out to a unknown adress and my password does not work anymore. This raises a lot of...
  • IguanaSetup
  • Community Legend
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Trouble logging in

I'm haveing trouble logging in with my email and password. As soon as I log in, spotify logs me out and brings me to the log in page that says, sign in with email/facebook or create a new account. Please help. I've tried everything.

  • Newbie
  • I'm haveing trouble logging in with my email and password. As soon as I log in, spotify logs me out and brings me to the log in page that says, sign in with email/facebook or create a new account. Pl...
  • cocowinter
  • Regular
  • 381 Views
  • 1 replies
  • 0 likes
  • 381 Views
  • 1 replies
  • 0 likes

Spotify Family with friends.

I want to upgrade mu current subscription to premium family. However the members of the account do not share the same physical address. What kind of problem would it cause?

  • Casual Listener
  • I want to upgrade mu current subscription to premium family. However the members of the account do not share the same physical address. What kind of problem would it cause?
  • Maxim
  • Spotify Star
  • 2093 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 2093 Views
  • 3 replies
  • 0 likes

Linking existing Facebook account with another account (merging two accounts)

So I have two accounts: one free one linked with my facebook and another one with a premium. I decided to go on my premium and link my Facebook, which worked, but the existing account I had previously with my Facebook linked is gone and all my saved ...

  • Newbie
  • So I have two accounts: one free one linked with my facebook and another one with a premium. I decided to go on my premium and link my Facebook, which worked, but the existing account I had previousl...
  • 348 Views
  • 0 replies
  • 0 likes
  • 348 Views
  • 0 replies
  • 0 likes

Superuser Contribution Account not valid

Hi, I woke up this morning and as often I turn on my Spotify. It was working for like 10minutes and than I had loggd out for some reasons. When I tried to log in again it wasn't working. It said that my account was valid. I tried to log in via intern...

  • Newbie
  • Hi,   I woke up this morning and as often I turn on my Spotify. It was working for like 10minutes and than I had loggd out for some reasons. When I tried to log in again it wasn't working. It ...
  • Alfredo
  • Roadie
  • 563 Views
  • 1 replies
  • 1 likes
  • 563 Views
  • 1 replies
  • 1 likes

Perfil não aparece na busca do Spotify

Meu perfil não aparece na busca do Spotify. Algum HELP?

  • Casual Listener
  • Meu perfil não aparece na busca do Spotify. Algum HELP?
  • Bittencourt
  • Spotify Star
  • 10486 Views
  • 26 replies
  • 0 likes
  • 10486 Views
  • 26 replies
  • 0 likes

Superuser Contribution Convert 90-day FREE Premium to FAMILY???

I am currently on a 90-day FREE Premium Trial that commences monthly billing on March 22, 2017. I would like to convert my account to the FAMILY PLAN @ $14.99CDN/month but I am wondering if I do that NOW, will I lose my current 90-day FREE trial???

  • Casual Listener
  • I am currently on a 90-day FREE Premium Trial that commences monthly billing on March 22, 2017.   I would like to convert my account to the FAMILY PLAN @ $14.99CDN/month but I am wondering if ...
  • mdfryer
  • Newbie
  • 5782 Views
  • 4 replies
  • 0 likes
  • Premium
    Subscription
  • 5782 Views
  • 4 replies
  • 0 likes

Update payment method button not working!

I cancelled an old credit card, and want to set up payment on a new one. On the Subscription page (https://www.spotify.com/us/account/subscription/) the "Update" button is an endless **bleep**ing loop back to that same URL. I am at work, so cannot ac...

  • Casual Listener
  • I cancelled an old credit card, and want to set up payment on a new one.    On the Subscription page (https://www.spotify.com/us/account/subscription/) the "Update" button is an endless *...
  • HotPoclet
  • Regular
  • 763 Views
  • 3 replies
  • 0 likes
  • 763 Views
  • 3 replies
  • 0 likes

Solved!! Received an email address confirmation request, but didn't attempt to confirm my address

I just received an email from Spotify requesting me to confirm my email address. However, I wasn't trying to confirm my email address through Spotify. Is this a legitimate request from Spotify, or is it someone trying to hack my account? The "from" e...

  • Casual Listener
  • I just received an email from Spotify requesting me to confirm my email address. However, I wasn't trying to confirm my email address through Spotify. Is this a legitimate request from Spotify, or is...
  • verniewood
  • Newbie
  • 148152 Views
  • 21 replies
  • 4 likes
  • 148152 Views
  • 21 replies
  • 4 likes

Spotify account hacked using email with mailna.com domain

My account was hacked and email and password changed today. The email used by the hacker had the domain name mailna.com. However, mailna.com is not currently active domain. I'm guessing that the hack is programmed to figure out your username and pass...

  • Casual Listener
  • My account was hacked and email and password changed today. The email used by the hacker had the domain name mailna.com. However, mailna.com is not currently active domain. I'm guessing that the hack...
  • Hookooekoorider
  • Casual Listener
  • 1218 Views
  • 2 replies
  • 0 likes
  • Security
  • 1218 Views
  • 2 replies
  • 0 likes

Concern of hacked account + changed email/facebook login

Hi!I've had Spotify for about 8 years (give or take) and was originally signed up with an email address that I haven't used for 4+ years. I have recently been logging in with Facebook or my username+password until today. Today all of my playlists wer...

  • Casual Listener
  • Hi! I've had Spotify for about 8 years (give or take) and was originally signed up with an email address that I haven't used for 4+ years. I have recently been logging in with Facebook or my usernam...
  • taraktoor
  • Casual Listener
  • 760 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 760 Views
  • 3 replies
  • 0 likes