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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

Joan

Moderator

77008 Views

28 replies

0 likes

  • 77008 Views
  • 28 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

95250 Views

9 replies

2 likes

Account
Login
  • 95250 Views
  • 9 replies
  • 2 likes

Display my real name without linking to facebook? (don't have an account anymore)

I got rid of facebook like a year ago, so i don't use it anymore, I'm not even sure if I have an account anymore.display, name Anyways, I made my spotify account without the need to link to a facebook account but it only displays my username and it d...

Visitor

I got rid of facebook like a year ago, so i don't use it anymore, I'm not even sure if I have an account anymore.display, name   Anyways, I made my spotify account without the need to link to ...

Mbirdlet

Regular

1552 Views

3 replies

3 likes

Account
  • 1552 Views
  • 3 replies
  • 3 likes

Superuser Contribution Changed residence, can't change account settings?

I moved to another country, first had Spotify free, then I changed my country settings. After a while I got premium, and due to my payment method refers to my home country I changed the country settings back. Now I cannot change back to the current p...

Newbie

I moved to another country, first had Spotify free, then I changed my country settings. After a while I got premium, and due to my payment method refers to my home country I changed the country setti...

Alfredo

Roadie

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

Superuser Contribution ACCESS ACCOUNT

CONTINUO RIPETUTAMENTE AD ENTRARE NEL MIO ACCOUNT MA NON RIESCO AD USIRE DALLA MODALITÀ OFFLINE. COSA POSSO FARE?

Newbie

CONTINUO RIPETUTAMENTE AD ENTRARE NEL MIO ACCOUNT MA NON RIESCO AD USIRE DALLA MODALITÀ OFFLINE. COSA POSSO FARE?  

Alfredo

Roadie

561 Views

1 replies

0 likes

Account
Login
  • 561 Views
  • 1 replies
  • 0 likes

Superuser Contribution Top artist played

Hello, I'm going crazy with this feature because when I start the desktop application I alwas have to switch on my Top Artist showed because it always returns OFF when I close the application. How can I make this change definitive?

Regular

Hello, I'm going crazy with this feature because when I start the desktop application I alwas have to switch on my Top Artist showed because it always returns OFF when I close the application. How ca...

Alfredo

Roadie

423 Views

1 replies

0 likes

Account
  • 423 Views
  • 1 replies
  • 0 likes

Superuser Contribution Impossible d'activer les 60 jours gratuit

Bonjour, J'utilise Spotify réellement depuis 2 semaines, et j'entends tout le temps la publicité pour les 60 jours gratuit jusqu'au 15 avril.Seulement sur mon phone le lien ne fonctionne pas (impossible d'accéder au serveur).Je me suis envoyé le lien...

Newbie

Bonjour,    J'utilise Spotify réellement depuis 2 semaines, et j'entends tout le temps la publicité pour les 60 jours gratuit jusqu'au 15 avril. Seulement sur mon phone le lien ne foncti...

Alfredo

Roadie

547 Views

1 replies

0 likes

  • 547 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family plan code

We started a family plan I send myself the invite because the account is under my husbands account. Now what do I do? I created my own account but cannot see where I add the invite code?!!

Newbie

We started a family plan I send myself the invite because the account is under my husbands account. Now what do I do?  I created my own account but cannot see where I add the invite code?!!

Alfredo

Roadie

1352 Views

1 replies

0 likes

  • 1352 Views
  • 1 replies
  • 0 likes

Superuser Contribution Login Issues

I used a yahoo account to sign up for spotify. I forgot my password in yahoo an I can no longer retrieve its password. I cannot locate the reset password in the yahoo account that was sent to that said email because I cannot login to that account. Th...

Newbie

I used a yahoo account to sign up for spotify. I forgot my password in yahoo an I can no longer retrieve its password. I cannot locate the reset password in the yahoo account that was sent to that sa...

Alfredo

Roadie

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Superuser Contribution All my music is gone

When I log in via facebook I can no longer see any playlists, any saved music, years of collecting and organizing songs all gone. "recover playlists" shows nothing Does not recognize that I have spotify premium. It's like it created a whole new accou...

Visitor

When I log in via facebook I can no longer see any playlists, any saved music, years of collecting and organizing songs all gone. "recover playlists" shows nothing   Does not recognize that I ...

Alfredo

Roadie

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't use Spotify, problem with my account

I have uppdated my account number for my Spotify premium account.But now I can't play Spotify ' There is no spotify premium account' it says

Newbie

I have uppdated my account number for my Spotify premium account. But now I can't play Spotify ' There is no spotify premium account' it says

Alfredo

Roadie

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist from pc doesn't work in phone

Hello, made an awesome playlist in pc and didn't had any trouble with listening even after downloading and in offline. But when I got into my phone then the same playlist had quite a lot songs that were inactive and with text ,,unknow album". I alrea...

Newbie

Hello, made an awesome playlist in pc and didn't had any trouble with listening even after downloading and in offline.  But when I got into my phone then the same playlist had quite a lot songs ...

Alfredo

Roadie

671 Views

1 replies

0 likes

Account
Premium
Subscription
  • 671 Views
  • 1 replies
  • 0 likes

Superuser Contribution I only can login with my facebook account

Hi, I can't login into my account with my username/email and password. I can only login with my facebook account. The email listed in my account is not an email adress I know. And for some reason it some time ago a couple of playlists were added to m...

Newbie

Hi,   I can't login into my account with my username/email and password. I can only login with my facebook account. The email listed in my account is not an email adress I know. And for some r...

Alfredo

Roadie

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify and Hulu Partnership

I am a premium user and received the offer for the Spotify and Hulu joint pricing, but accidentally clicked out of the promotion for the 99 cents. Is there a way to redeem this?

Newbie

I am a premium user and received the offer for the Spotify and Hulu joint pricing, but accidentally clicked out of the promotion for the 99 cents. Is there a way to redeem this?

Alfredo

Roadie

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Superuser Contribution Connecting with Facebook doesn't change my acc name

Hi,I've connected my Spotify account with my Facebook account, but it didn't change my acc name, I want my account name from FB. How can i solve it?

Newbie

Hi, I've connected my Spotify account with my Facebook account, but it didn't change my acc name, I want my account name from FB. How can i solve it?

Alfredo

Roadie

519 Views

1 replies

0 likes

Account
  • 519 Views
  • 1 replies
  • 0 likes

Superuser Contribution email account

so i made a spotify account and i deleted it, then it sent out an email confirming it, then it sent our another email to get it back and i acidently clicked it(get the account back). i tried to log back in to deleteit but it wont let me. what do i do...

Newbie

so i made a spotify account and i deleted it, then it sent out an email confirming it, then it sent our another email to get it back and i acidently clicked it (get the account back). i tried to log...

Alfredo

Roadie

433 Views

1 replies

0 likes

Account
  • 433 Views
  • 1 replies
  • 0 likes

Superuser Contribution playlists

Hey spricht hier jemand deutsch und kann mit helfen? wie kann ich in norwegen eine deutsche playlist abspielen...?? bei mir werden die Songs nur in grau angezeigt..:(

Newbie

Hey spricht hier jemand deutsch und kann mit helfen? wie kann ich in norwegen eine deutsche playlist abspielen...?? bei mir werden die Songs nur in grau angezeigt..:(  

Alfredo

Roadie

432 Views

1 replies

0 likes

Account
  • 432 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on PlayStation not linking

Hello,I have Spotify premium subscription on my PlayStation account but I cannot link to get my mobile phone to sync. It works fine on the PS4 console but when I try to login to my mobile phone it says it doesn’t exist so then I created an account th...

Visitor

Hello, I have Spotify premium subscription on my PlayStation account but I cannot link to get my mobile phone to sync. It works fine on the PS4 console but when I try to login to my mobile phon...

Alfredo

Roadie

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
  • 0 likes

Superuser Contribution Delete account created via facebook

Hello all!I have created my account via facebook sign up. now I want to delete this account, but when I choose to close the account, it says that "we have sent an email to *snip*" but there is no email in my gmail inbox or facebook notification. I re...

Newbie

Hello all! I have created my account via facebook sign up. now I want to delete this account, but when I choose to close the account, it says that "we have sent an email to *snip*" but there is no e...

Alfredo

Roadie

518 Views

1 replies

1 likes

  • 518 Views
  • 1 replies
  • 1 likes

Superuser Contribution Premium ausversehen anderes accont überwiesen

Ich habe ausversehen mein Geschenkkarte auf diese Acconut überwiesen aber ich wollte es auf ein anderes Accont überweisen. HILFE

Visitor

Ich habe ausversehen mein Geschenkkarte auf diese Acconut überwiesen aber ich wollte es auf ein anderes Accont überweisen. HILFE

Alfredo

Roadie

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Superuser Contribution Settings not Saving

I turn on Automatically make new playlists public and show my current top artists but neither of them even apply when I restart. Also the publish my activity on spotify was only applied through my phone and it doesn't even seem to work. I've seen 2-3...

Newbie

I turn on Automatically make new playlists public and show my current top artists but neither of them even apply when I restart. Also the publish my activity on spotify was only applied through my ph...

Alfredo

Roadie

513 Views

1 replies

0 likes

  • 513 Views
  • 1 replies
  • 0 likes

Superuser Contribution Perte adresse mail et mot de passe

Spoiler (Highlight to read) Bonjour je ne connais plus mon adresse mail ni mon nom d'utilisateur , je ne peux donc plus acceder a mon compte mais je continue de payer l'abonnement premium. Je voudrai savoir comment je pourrai me connecter a mon compt...

Visitor

  Bonjour je ne connais plus mon adresse mail ni mon nom d'utilisateur , je ne peux donc plus acceder a mon compte mais je continue de payer l'abonnement premium. Je voudrai savoir comment je p...

Alfredo

Roadie

783 Views

1 replies

0 likes

Account
Premium
  • 783 Views
  • 1 replies
  • 0 likes