Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with logging in, passwords, and account settings.
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
ribezaz
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi, it would be cool to log in via Telegram Messenger instead or next to Facebook. People want an easy way to log in but some don't have Facebook or don't want to connect it with Spotify due to privacy issues.Hope to see this in a future version of S...
cómo reingreso mi cuenta al Plan Familiar Premium de mi familia todos vivimos en el mismo domicilio cómo lo pide Spotify pero me expulsó que puedo hacer ?no es justo que Spotify se moleste en sacarte y no en comprobar verdaderamente si vives en el mi...
Soy miembro de un plan familiar premium y normalmente siempre tengo mi configuracion en modo Offline, sin embargo cuando dejo mi configuracion en ese modo y cierro la aplicacion, al momento de volver a abrir se muestra la ventana de Login, ingreso mi...
I signed up for spotify in Brazil but moved to Canada and now I can't login at all. I can put my user name and correct password in and I get a message That says you "can only use it for 14 days out of the country" every time I try to login. Therefore...
No me deja iniciar a causa de mi fuera de línea que hago
Hola. vi que tienen una promocion nueva, en la que haciendo premium, dan los dos primeros meses gratis. Yo me suscribi a premium family hace unos dias, puedo agarrar esa promcion. Saludos.
Hola, no me andan las funciones de Spotify Premium y estoy suscrito.
HiCan you help me also , please.My little son have changed the Passwort AND THE mail-adresses from the spotify-account. :-((At the moment my son is logged in, but i want change the phone, and i need the pw.Is there a way to help me?
I subscribed to Family premium. How do I manage accounts for my echo/google home/mobile devices? This accounts is for my wife and I only. So we are using 2 of 6 streams/users.I simply want to be able to listen to my echo when home, or my mobile app w...
Nao consigo fazer login por nenhum celular pois diz que a senha esta incorreta. Ja redefeni a senha varias vezes e nao entra, so pelo computador.
Hello, i wanted to get a Family Subscription ans realized my Account has a wrong postcode. I created my Account several years ago via Facebook and The postcode isnt Even existent. Is there any way to change this to
Hi there! My name is Gabriel Brown and I'm also an artist under the name Bronze Avery. I'm trying to create an artist playlist, but the only way I've been able to figure out how to do it is by creating a playlist on my personal account, searching for...
Hey I would like to have my name displayed instead of random numbers. Is this possible?
Hi, I have not been using Spoitfy for a while, but when logging in today i noticed that someone else was using my account. To avoid this situation i have changed my password and singed out everywhere, but when signing in again the other user is still...
As the title says i'm not able to change the country and my account ,to put a new credit card in and pay my premium. The customer help was rather useless on the homepage so i thought i'll ask here , if anyone has a clue to why i cant edit my account ...
I downloaded Spotify on my iPhone but wanted the premium 3 months trail. When I do go on my account there isn’t a selection where I can get premium. Help please
Dear Spotify.I currently have Spotify free, and I'm trying to convince my parents to let me get premium before I leave to go on exchange overseas. My Dad, though, doesn't quite understand about how the whole download-ing thing works. Can I confirm, p...
So i had premium a couple a days ago but then i canceled before it ran out, and now u guys have been taxing me the 99 danish crones.
Buenas tardes gente. A ver si de una vez por todas logro solucionar esto, me parece una verguenza que una compania tan grande y de tanto renombre, no tenga una puta opcion para comunicarse directamente con la empresa y asi conseguir ayuda directa. El...