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Someone else is using my account

Someone else is using my account

   I was using my Spotify normally and suddenly someone starts to change the music I am listening and when I look al my playlists are gone and my family couldn’t use the premium account anymore. 

   Because happened only once I thought the problem was over until today the same thing happened but My premium account was canceled as well.

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1 Reply

Hey @GustavoBR,

when someone got access to your Spotify account, please visit the Spotify account site and click on sign out everywhere and change your password here.

 

SignOut_Everywhere_twitter.png

 

When you still have trouble, please follow the steps shown in this support article.

 

Have a nice day!

LK608

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