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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
290403 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
540974 Views
990 replies
114 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129634 Views
74 replies
12 likes
This afternoon i suddenly found my spotify logged out.I tried to login, and even if i am 100% sure that i am online, it told me to go online in order to log in.
This afternoon i suddenly found my spotify logged out. I tried to login, and even if i am 100% sure that i am online, it told me to go online in order to log in.
Casual Listener
410 Views
1 replies
0 likes
Hello, I am switching my Premium account in Canada to a Taiwanese Premium for Family. For some reason it is not accepting a Taiwanese credit card when I attempt to change my payment details. Also, the Spotify website is missing its Family page on bot...
Hello, I am switching my Premium account in Canada to a Taiwanese Premium for Family. For some reason it is not accepting a Taiwanese credit card when I attempt to change my payment details. ...
Newbie
1606 Views
2 replies
0 likes
I am using an Android. I can sign into my computer and Playstation, but I tried username and email to sign in the same way, but it says they are incorrect.
I am using an Android. I can sign into my computer and Playstation, but I tried username and email to sign in the same way, but it says they are incorrect.
Casual Listener
617 Views
2 replies
0 likes
Spotify stopped offering me the option of listening to 30 minutes of ad-free music for watching the short video.
Spotify stopped offering me the option of listening to 30 minutes of ad-free music for watching the short video.
1362 Views
0 replies
5 likes
This seems to get lost in multiple threads so ill post it here. Go to https://www.spotify.com/uk/account/profile/ and look under Country. Youll notice a link to edit payment info.Other countries that are not the United Kingdom can just go to their sp...
This seems to get lost in multiple threads so ill post it here. Go to https://www.spotify.com/uk/account/profile/ and look under Country. Youll notice a link to edit payment...
Casual Listener
47415 Views
3 replies
2 likes
i can't use my email for the account "We're sorry, that email is taken."but i don't have any account with this email
i can't use my email for the account "We're sorry, that email is taken." but i don't have any account with this email
335 Views
0 replies
0 likes
Okay I am in Mexico, for longer than 14 days, I am using free.I have been repeatedly asked to change my country settings - which I have done.My profile says I'm in Mexico, the website has the Mexican flag even, but STILL I cannot log in and access an...
Okay I am in Mexico, for longer than 14 days, I am using free. I have been repeatedly asked to change my country settings - which I have done. My profile says I'm in Mexico, the website has the M...
Newbie
11823 Views
40 replies
0 likes
I am about ready to cancel my premium subscription due to fears the account is compromised. I have ran multiple virus scans on all computers, tablets and phones running spotify, changed passwords multiple times, and still get the same result - every ...
I am about ready to cancel my premium subscription due to fears the account is compromised. I have ran multiple virus scans on all computers, tablets and phones running spotify, changed passwor...
Composer
580 Views
1 replies
0 likes
When I was young I made a account I still use. It but I don't like the name so can you please make it so you can change your name it would help out a lot. Thank you for looking at this.
When I was young I made a account I still use. It but I don't like the name so can you please make it so you can change your name it would help out a lot. Thank you for looking at this. 😃
Spotify Star
530 Views
3 replies
0 likes
Dear community, I uploaded a song from a new artist, Alex, through Distrokid. Somehow the song got uploaded to an existing Spotify artist account of the same name. I would like to split so that Alex (the rapper from NYC) can continue and Alex (my son...
Dear community, I uploaded a song from a new artist, Alex, through Distrokid. Somehow the song got uploaded to an existing Spotify artist account of the same name. I would like to spli...
Casual Listener
494 Views
2 replies
0 likes
Hi so about a week ago I put my first single on Spotify. I soon after learned about Spotify for artist.. I signed up, my account was discovered within the app, but its been over a week and I still haven’t been approved. Any idea how long this takes?
Hi so about a week ago I put my first single on Spotify. I soon after learned about Spotify for artist.. I signed up, my account was discovered within the app, but its been over a week and I still ha...
Spotify Star
723 Views
1 replies
0 likes
I have gone ahead and added my children to the family account. Up until now, the monthly charge would be charged to their individual debit cards. Will the charge discontinue and only my credit card charged for the Family account?
I have gone ahead and added my children to the family account. Up until now, the monthly charge would be charged to their individual debit cards. Will the charge discontinue and only my c...
Spotify Star
589 Views
1 replies
0 likes
Hello, i'm having an issue I have purchased the family account that supports up to 6 users. I'm not using them all but can I listen to music using both my phone and my computer at the same time using the same account?
Hello, i'm having an issue I have purchased the family account that supports up to 6 users. I'm not using them all but can I listen to music using both my phone and my computer at the same t...
Community Legend
1463 Views
1 replies
0 likes
I just create the new account in Viet Nam and tried to subscription account. After enter credit card, I got the message: Payment failed. Try again, or use a different payment method. What should I do?
I just create the new account in Viet Nam and tried to subscription account. After enter credit card, I got the message: Payment failed. Try again, or use a different payment method. What should...
Casual Listener
1160 Views
2 replies
0 likes
Hi there!I have a problem here with my account, I want to change the e-mail, but the actual e-mail that is in the account no longer exist, so with that I want to know if it's possible to change to another one!Thanks for your time.
Hi there! I have a problem here with my account, I want to change the e-mail, but the actual e-mail that is in the account no longer exist, so with that I want to know if it's possible to ...
Community Legend
425 Views
1 replies
0 likes
When attempting to renew my subscript I am getting the error: "Declined, please check or change payment details." I am in the US. It is a VISA. I called my bank and I have no holds, and am cleared for e-commerce or foreign purchases. They lady at my ...
When attempting to renew my subscript I am getting the error: "Declined, please check or change payment details." I am in the US. It is a VISA. I called my bank and I have no holds, an...
Newbie
6374 Views
14 replies
6 likes
I can't reset my password to log in because the reset email keeps going to an email account I deactived a long time ago. I also can't change the email account that the reset password is sent to since that requires the proper password. The email I got...
I can't reset my password to log in because the reset email keeps going to an email account I deactived a long time ago. I also can't change the email account that the reset password is sent to since...
Newbie
112499 Views
17 replies
13 likes
I am running into this issue all the time and hope to find a solution here: I would like to follow an artist and hit the "Follow" button on the artist profile page.Now, very often, I don't actually follow their Profile but rather what looks to be a s...
I am running into this issue all the time and hope to find a solution here: I would like to follow an artist and hit the "Follow" button on the artist profile page. Now, very often, I don'...
Not applicable
4846 Views
6 replies
5 likes
Hola, alguien sabe como puedo hacer para desvincular mi facebook con la cuenta de spotify? Necesito vincular mi facebook con una cuenta premium nueva que me hice y no me deja por lo que ya se vinculo con la anterior. Muchas Gracias. Saludos.
Hola, alguien sabe como puedo hacer para desvincular mi facebook con la cuenta de spotify? Necesito vincular mi facebook con una cuenta premium nueva que me hice y no me deja por lo que ya se vinculo...
Spotify Star
263326 Views
69 replies
30 likes
Me interesa contratar el plan familiar, para mi hermano y yo, pero tengo dudas, algunas veces me encuentro fuera de la cuidad y lo sigo utilizando con cualquier internet, me vere afectado por no estar en el mismo domicilio con la otra subcuenta?, o n...
Me interesa contratar el plan familiar, para mi hermano y yo, pero tengo dudas, algunas veces me encuentro fuera de la cuidad y lo sigo utilizando con cualquier internet, me vere afectado por no esta...
Spotify Star
5012 Views
20 replies
0 likes
