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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
555206 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131338 Views
74 replies
12 likes
A PS4 has somehow gotten my account, and is using it, and it is not mine and I don't recognize it, I need to get rid of this device on my account! Please help!
A PS4 has somehow gotten my account, and is using it, and it is not mine and I don't recognize it, I need to get rid of this device on my account! Please help!
Not applicable
6081 Views
4 replies
0 likes
Hi all, I have relocated to Ireland from the UK. I am trying to update my details and change the bank account I am paying out of (from a British to an Irish bank account) .When I try to update my Spotify premium account details, the "country" box is ...
Hi all, I have relocated to Ireland from the UK. I am trying to update my details and change the bank account I am paying out of (from a British to an Irish bank account) . When I try t...
Music Fan
1066 Views
1 replies
0 likes
Curious if anyone out there is using Spotify successfully in a business setting? I understand it's not something Spotify is offering, but maybe they are paying the Licensing fees directly to the agencies just to use the Spotify service? I'm curious i...
Curious if anyone out there is using Spotify successfully in a business setting? I understand it's not something Spotify is offering, but maybe they are paying the Licensing fees directly to the agen...
Newbie
25455 Views
3 replies
0 likes
After no end of trouble logging in, did password reset five times, uninstalled and reinstalled the app twice, all I am able to see is my profile details and help topics, which are no help whatsoever. Nowhere is there an option to view or play music. ...
After no end of trouble logging in, did password reset five times, uninstalled and reinstalled the app twice, all I am able to see is my profile details and help topics, which are no help whatsoever....
Music Fan
537 Views
2 replies
0 likes
I'm checking my bank account and see I was charged $9.99 for having Spotify Premium, but I've been on the Student discount so I understand why I wasn't instead charegd $4.99. I wasn't notified that student discounts only lasted for a year and that so...
I'm checking my bank account and see I was charged $9.99 for having Spotify Premium, but I've been on the Student discount so I understand why I wasn't instead charegd $4.99. I wasn't notified that s...
Newbie
1822 Views
6 replies
5 likes
Hello,I would like to create a new account with an email address already in use in another account. If I change the email in account A, could I use the old email address from account A for account B?Thanks a lot for your answer. PS: If anyone wonders...
Hello, I would like to create a new account with an email address already in use in another account. If I change the email in account A, could I use the old email address from account A for account ...
Roadie
1056 Views
1 replies
0 likes
I found out that my Spotify activity log on Facebook is no longer updated but my social setting option 'Publish Activity' is still checked. Does anyone know why this happened?
I found out that my Spotify activity log on Facebook is no longer updated but my social setting option 'Publish Activity' is still checked. Does anyone know why this happened?
Casual Listener
783 Views
1 replies
3 likes
How too Cancle my account ?? ?
How too Cancle my account ?? ?
Moderator
1742 Views
1 replies
0 likes
Hello, I've contacted you many times without answers from you, my dear Spotify, so i'm trying here. My premium account has been hacked many times and can't change my Password for a few complicated reasons :1/I connect myself to the account with my fa...
Hello, I've contacted you many times without answers from you, my dear Spotify, so i'm trying here. My premium account has been hacked many times and can't change my Passwor...
Spotify Star
1348 Views
7 replies
0 likes
Hello I see that my card has been charged two times on my account and see that I cannot get in contact with anyone I would like to disconnect my service. Also put my money back on my card. I did it give permission for the card to be charged two time ...
Hello I see that my card has been charged two times on my account and see that I cannot get in contact with anyone I would like to disconnect my service. Also put my money back on my card. I did it g...
Roadie
358 Views
1 replies
0 likes
Hi guys! I have a premium (family) account and want to log in on the app on my new phone, but I can't. My account is linked to my facebook, but my facebook account got blocked recently! To change my username/emailadress I have to log in to my old fac...
Hi guys! I have a premium (family) account and want to log in on the app on my new phone, but I can't. My account is linked to my facebook, but my facebook account got blocked recently!...
Roadie
1511 Views
1 replies
0 likes
I’ve been abroad and after a few days noticed all the playlists I was subscribed to and had created had completely disappeared. This was on my iPad, then iPhone a couple of days later, then when I logged into a desktop browser view of my account. The...
I’ve been abroad and after a few days noticed all the playlists I was subscribed to and had created had completely disappeared. This was on my iPad, then iPhone a couple of days later, then when I lo...
Casual Listener
548 Views
2 replies
0 likes
Fist, let me say - oh my god! It's been maybe 10th week of my "Discover Weekly" from Spotify that is sooooo inaccurate... Everytime i hit "dislike song" and everytime i get the same songs... I'm working from home so Spotify is turned on all the day b...
Fist, let me say - oh my god! It's been maybe 10th week of my "Discover Weekly" from Spotify that is sooooo inaccurate... Everytime i hit "dislike song" and everytime i get the same songs... I'm work...
Roadie
1198 Views
1 replies
0 likes
Hi,I have recently moved country - from Singapore to the UK and need to change my payment details from a Singapore debit card to a UK one, however it says I can't change the country without changing the payment details, and also cannot change the pay...
Hi, I have recently moved country - from Singapore to the UK and need to change my payment details from a Singapore debit card to a UK one, however it says I can't change the country without changin...
Roadie
425 Views
1 replies
0 likes
Hello there,Hopefully i'm OK regarding the rules here of when to post, searched an answer for this for a while now but nothing seemed to work.I signed up to spotify last week, at the beginning I had a free account, and I logged in with Facebook I thi...
Hello there, Hopefully i'm OK regarding the rules here of when to post, searched an answer for this for a while now but nothing seemed to work. I signed up to spotify last week, at the beginning I ...
458 Views
0 replies
0 likes
Hello, I live in Switzerland where we have three diferent languages, but it seems all podcast and audiobook are in German. I cannot access to content in my native langage neither in English. Is it possible to change audio language?Thanks,
Hello, I live in Switzerland where we have three diferent languages, but it seems all podcast and audiobook are in German. I cannot access to content in my native langage neither in English....
Newbie
1303 Views
3 replies
27 likes
My account is currently linked to my Facebook account - I'd like to delete my Facebook account. How can I do this and still keep my Spotify account?
My account is currently linked to my Facebook account - I'd like to delete my Facebook account. How can I do this and still keep my Spotify account?
Spotify Star
597 Views
3 replies
0 likes
This is my second time asking about this on this site. Why can't I use my promo code provided by Rogers. I never had spotify before but anytime I try to use the codes it tells me I already had an account and I am not eligible. I gave talked to Rogers...
This is my second time asking about this on this site. Why can't I use my promo code provided by Rogers. I never had spotify before but anytime I try to use the codes it tells me I already had an acc...
Regular
1045 Views
9 replies
0 likes
I've registered with Facebook, but now since it turned out that Facebook sells my data I want to disconnect completely from Facebook. Deleting my account is not an option because I have a lot of playlists and I want to keep them.How can this be done?...
I've registered with Facebook, but now since it turned out that Facebook sells my data I want to disconnect completely from Facebook. Deleting my account is not an option because I have&nbs...
Spotify Star
778 Views
3 replies
0 likes
Hello Spotify Community. I have 2 account currently under Spotify Family. And I wanted to give my other account to my friend who is in the country where Spotify isn't available yet. The problem is, he can log in my account but couldn't for newly crea...
Hello Spotify Community. I have 2 account currently under Spotify Family. And I wanted to give my other account to my friend who is in the country where Spotify isn't available yet. The prob...
Spotify Star
419 Views
1 replies
0 likes
