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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
81643 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
656880 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
738044 Views
18 replies
29 likes
Hi, ( sorry for my english I am french..)Friday, my premium spotify account has been hacked.I already payed for february etc and sent a mail to spotify office for help me, but nobody answered. What's happen ?I was listening music on my mac when it st...
Hi, ( sorry for my english I am french..) Friday, my premium spotify account has been hacked. I already payed for february etc and sent a mail to spotify office for help me, but nobody answered. &...
Spotify Star
3107 Views
1 replies
0 likes
Buen dia amigos de Spotify, bueno el tema es que no entiendo cual es la razon para que me cancelaran la cuenta premium, hoy hace 2 horas entre para revisar mis datos de pago por que tenia un problema con la tarjeta y queria revisar si esto tambien su...
Buen dia amigos de Spotify, bueno el tema es que no entiendo cual es la razon para que me cancelaran la cuenta premium, hoy hace 2 horas entre para revisar mis datos de pago por que tenia un problema...
Roadie
931 Views
1 replies
0 likes
Hello,I moved from the US to France and I am not managing to change my country in my profile. In the drop down menu I see only the USA. This is preventing me from joining the family plan created by my husband.Thank you for your help,Florie
Hello, I moved from the US to France and I am not managing to change my country in my profile. In the drop down menu I see only the USA. This is preventing me from joining the family plan created by...
Regular
896 Views
9 replies
0 likes
Hey guys, I have used two different distributors and now I have two artist profile separated. Please this is the artist profile verified:https://open.spotify.com/artist/6YzYDI3VgVW9PDU5PQ8680?si=tS0X5sGnTBKk-9DHbrbRcg And this is the copy that has to...
Hey guys, I have used two different distributors and now I have two artist profile separated. Please this is the artist profile verified: https://open.spotify.com/artist/6YzYDI3VgVW9PDU5PQ8...
Casual Listener
1083 Views
3 replies
1 likes
I'm having a problem with the login on the web.I have a premium account and when i login to the desktop app on my laptop all works fine. But when i try to login on spotify.com on the same laptop by using the same email and password, it gives me an al...
I'm having a problem with the login on the web. I have a premium account and when i login to the desktop app on my laptop all works fine. But when i try to login on spotify.com on the same laptop by...
Spotify Star
671 Views
1 replies
0 likes
Hi guys. Im italian and i live in Italy. I wanna buy one premium account for my birthday sister that she lives in Hungary. How can i buy it? Coz i read that u can use the "gift" only in the country where u bought it thanks
Hi guys. Im italian and i live in Italy. I wanna buy one premium account for my birthday sister that she lives in Hungary. How can i buy it? Coz i read that u can use the "gift" only in the country w...
Roadie
501 Views
1 replies
0 likes
I want to close a Spotify account but it's for someone who is no longer in life and I don't know the password. What do I do? Can't find a number or a mailadress to contact for this..
I want to close a Spotify account but it's for someone who is no longer in life and I don't know the password. What do I do? Can't find a number or a mailadress to contact for this..
Spotify Star
776 Views
1 replies
0 likes
Last year I had a trip to the US and made a Spotify account there, and yesterday I wanted to try it out again but it says I need to change my country. On the account settings there is only USA in the listed countries.Help, please? Sidenote: It gives ...
Last year I had a trip to the US and made a Spotify account there, and yesterday I wanted to try it out again but it says I need to change my country. On the account settings there is only USA in the...
Newbie
1195 Views
1 replies
0 likes
Hey, we use a Spotify Family account with 4 people. Now, i was trying to invite a 5th person to our Spotify Family account. You need to log into the "main account" where you started the Premium version. Now the problem is that it tells me that the e-...
Hey, we use a Spotify Family account with 4 people. Now, i was trying to invite a 5th person to our Spotify Family account. You need to log into the "main account" where you started the Premium versi...
Roadie
1961 Views
1 replies
0 likes
When trying to log in on spotify app. It say im offline go online to log in? How can i change to online if i can't log on to app. ??
When trying to log in on spotify app. It say im offline go online to log in? How can i change to online if i can't log on to app. ??
Newbie
860 Views
2 replies
0 likes
Someone hacked my spotify account (adding a new family member - I am a premium family member). I contacted spotify and they said they would "secure my account". However as a result I can't log in (spotify now says there is no account for my user name...
Someone hacked my spotify account (adding a new family member - I am a premium family member). I contacted spotify and they said they would "secure my account". However as a result I can't log in (sp...
Spotify Star
881 Views
1 replies
0 likes
Hey, for 2 weeks I maked a Spotify artist Account and the Teams working very Slow. Im waiting 2 weeks and nothing happened
Hey, for 2 weeks I maked a Spotify artist Account and the Teams working very Slow. Im waiting 2 weeks and nothing happened
Spotify Star
615 Views
1 replies
0 likes
Somehow my account is showing up as one Jose Silva's, with my playlists deleted (now restored) and apparently linked with his Facebook.I tried unlinking his Facebook and linking my own (Luthien Skye), but it still shows up as Jose Silva.I uninstalled...
Somehow my account is showing up as one Jose Silva's, with my playlists deleted (now restored) and apparently linked with his Facebook. I tried unlinking his Facebook and linking my own (Luthien Sky...
Spotify Star
625 Views
1 replies
0 likes
I'm attempting to change my password, as random playlists keep getting followed on my account (not the first time my spotify account, and only my spotify account, has been comprimised), but whenever I try to it says "This field can not be left blank"...
I'm attempting to change my password, as random playlists keep getting followed on my account (not the first time my spotify account, and only my spotify account, has been comprimised), but whenever ...
Newbie
635 Views
3 replies
1 likes
A few years ago I created an account using the FB-Link option, but recently I've stopped using my FB. The option to unlink accounts was not available to me for whatever reason, so I decided to make a new account a few months ago, painstakingly re-fol...
A few years ago I created an account using the FB-Link option, but recently I've stopped using my FB. The option to unlink accounts was not available to me for whatever reason, so I decided to make a...
Spotify Star
723 Views
1 replies
0 likes
My Spotify is not connected to any PS4 account that I am aware of I have revoked access in the account to the PS4 and it still says I have an account linked to my Spotify does anyone know how to fix this?
My Spotify is not connected to any PS4 account that I am aware of I have revoked access in the account to the PS4 and it still says I have an account linked to my Spotify does anyone know how to fix ...
Community Legend
699 Views
5 replies
0 likes
Sum1 keeps hacking in2 my account and i wanted 2 know how i can keep them off of it
Sum1 keeps hacking in2 my account and i wanted 2 know how i can keep them off of it
Casual Listener
641 Views
2 replies
0 likes
Hello!When you look at my statements, I realized that I got two collections, one of the family plan, and one of R$10,00 (I'm Brazilian). I hired the familiar, and the next day I'm back to the premium, and the next day I hired for me the plan for stud...
Hello! When you look at my statements, I realized that I got two collections, one of the family plan, and one of R$10,00 (I'm Brazilian). I hired the familiar, and the next day I'm back to the premi...
Spotify Star
429 Views
1 replies
0 likes
I have just purchased Family subscription and im trying to create accounts for wife and daughters, all over 13. It just errors with a spinning wheel, and on ios phone and ipad it errors on the email address field.... Tried all browsers (Safari, chrom...
I have just purchased Family subscription and im trying to create accounts for wife and daughters, all over 13. It just errors with a spinning wheel, and on ios phone and ipad it errors on the ...
Spotify Star
1029 Views
6 replies
0 likes
I signed up for Spotify when I was living in the US. I've since moved to Canada and can't use the app because I'm out of country. I tried editing my profile but can't change the country. Do I have to create a whole new account??
I signed up for Spotify when I was living in the US. I've since moved to Canada and can't use the app because I'm out of country. I tried editing my profile but can't change the country. Do I have to...
Spotify Star
3063 Views
1 replies
0 likes
