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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80459 Views

9 replies

2 likes

Account
Login
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  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

654018 Views

13 replies

4 likes

Account
  • 654018 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734501 Views

18 replies

29 likes

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  • 18 replies
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Solved!! Iphone memory issue

My iphone 4 is only an 8GB. My Spotify app is taking up most of this. How do I free up more space? Do i have to delete some playlists? I'm not that computer literate! Can someone please help???

Casual Listener

My iphone 4 is only an 8GB. My Spotify app is taking up most of this. How do I free up more space? Do i have to delete some playlists? I'm not that computer literate! Can someone please help??? 

Peter__

Community Legend

30651 Views

5 replies

0 likes

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  • 5 replies
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Unlinked from Facebook - why do I still see my FB friends playlists on the main page?

I am on Premium and have disconnected my Spotify account from my Facebook account. I linked it once just to see how it works, didn't care for it so wanted to delete the connection. My Edit - Preferences now says "Connect to Facebook" under Social Net...

Regular

I am on Premium and have disconnected my Spotify account from my Facebook account. I linked it once just to see how it works, didn't care for it so wanted to delete the connection.   My Edit -...

fuchsfederico

Newbie

2935 Views

6 replies

1 likes

  • 2935 Views
  • 6 replies
  • 1 likes

Facebook message when I send tracks to friends?

Why does Facebook send a message to friends when I share tracks? It's annoying and kind of redundant. Anyway to shut that off w/out logging out of FB?

Casual Listener

Why does Facebook send a message to friends when I share tracks? It's annoying and kind of redundant. Anyway to shut that off w/out logging out of FB?

user-removed

Not applicable

5268 Views

23 replies

17 likes

  • 5268 Views
  • 23 replies
  • 17 likes

Spotify for Facebook Pages

Is there a way to create a Spotify account using a Facebook brand page? That way, the username would refelct a company name rather than a personal name?

Newbie

Is there a way to create a Spotify account using a Facebook brand page? That way, the username would refelct a company name rather than a personal name?

Hubiedoo

Newbie

3642 Views

8 replies

2 likes

  • 3642 Views
  • 8 replies
  • 2 likes

Can't see what friends are listening

Hello, Since a few weeks I can't see anymore what my friends are listening in Spotify. Before that I could see in Spotify at the right side what my friends where listening but this has disappeared. How can I fix this problem? greets

Casual Listener

Hello,   Since a few weeks I can't see anymore what my friends are listening in Spotify. Before that I could see in Spotify at the right side what my friends where listening but this has disap...

Peter__

Community Legend

2146 Views

6 replies

0 likes

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  • 6 replies
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Everything just gone as if I'm a new user!?

I had player open for number hours and last night I was listening to my stared music. However I logged in just now and everything had gone including my premium account! It took me long time to get all this music! Is there any way to recover everythin...

Newbie

I had player open for number hours and last night I was listening to my stared music. However I logged in just now and everything had gone including my premium account! It took me long time...

Benlee12123b

Composer

1598 Views

2 replies

0 likes

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  • 2 replies
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Subscription

i canceled my Subscription how can i tell if i wont be being charged?

Casual Listener

i canceled my Subscription how can i tell if i wont be being charged?

Kimberley619

Newbie

1046 Views

6 replies

1 likes

  • 1046 Views
  • 6 replies
  • 1 likes

Solved!! All my playlists are gone, again!

Hello, Yesterday all my playlists disappeared but after posting at this forum, I got all of them back. Now it has happened again, it seams that at 00.00 my Spotify resets or something and all my playlists are deleted. What is happening to my account,...

Casual Listener

Hello,   Yesterday all my playlists disappeared but after posting at this forum, I got all of them back.   Now it has happened again, it seams that at 00.00 my Spotify resets or somethi...

Richard

Community Legend

1235 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Solved!! premium account disappeared on my home computer

I've had a premium subscription for a month or two now, everything has been working fine. All of a sudden, on my home computer i know longer have premium and i lost all my account info. Premium still works on my phone and work computers. Tried to get...

Newbie

I've had a premium subscription for a month or two now, everything has been working fine. All of a sudden, on my home computer i know longer have premium and i lost all my account info. Premium still...

darrenpsp

Newbie

2564 Views

29 replies

0 likes

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  • 29 replies
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Solved!! Help! My favorites have been deleted

Hi There, My Favorites have all been deleted, but my playlists have not been affected. Can anyone at Spotify retrieve my Favorites? Max

Newbie

Hi There,  My Favorites have all been deleted, but my playlists have not been affected.  Can anyone at Spotify retrieve my Favorites?    Max

Smw856

Newbie

38707 Views

153 replies

7 likes

  • 38707 Views
  • 153 replies
  • 7 likes

Got 30 day premium trial - still hearing ads

I thought the idea of upgrading to Premium by using the 30 day free trial would remove the ads, etc. At least I'm still hearing them on the desktop application. I realize that you are giving me something for free, but I did essentially sign up for a ...

Newbie

I thought the idea of upgrading to Premium by using the 30 day free trial would remove the ads, etc.  At least I'm still hearing them on the desktop application.   I realize that you are ...

carolbear92

Newbie

795 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

invitations

What happened to invitations where premium uses could email an invite to a friend?

Casual Listener

What happened to invitations where premium uses could email an invite to a friend?

Stupify

Community Legend

2587 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Solved!! Most of my Starred songs have been unstarred up to a certain date.

Is there some rollover that exists that files can't be starred for a certain length of time? I logged into the Desktop Application and the majority of songs are not starred anymore. My phone has been offline for several days, so I haven't lost the so...

Casual Listener

Is there some rollover that exists that files can't be starred for a certain length of time? I logged into the Desktop Application and the majority of songs are not starred anymore. My phone has been...

MattSuda

Spotify Star

3317 Views

51 replies

0 likes

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  • 51 replies
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Solved!! mp3 player?

If I get a premium account will I be able to download my Spotify playlist onto my mp3 player?

Newbie

If I get a premium account will I be able to download my Spotify playlist onto my mp3 player?

silas21

Music Fan

4202 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

spotify sharing

Hi, i have the premium account on my iphone and my wife uses my account on hers - we both utilised offline playlists anytime after she uses it and then I log on I get a message about how my account has been utilised on another device is this normal? ...

Regular

Hi,   i have the premium account on my iphone and my wife uses my account on hers - we both utilised offline playlists   anytime after she uses it and then I log on I get a message abou...

licenced

Community Legend

1859 Views

16 replies

0 likes

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  • 16 replies
  • 0 likes

can not cancel subscription

Hey,I have enjoyed 30 days free trial of the premium membership.I've enjoyed it, but decided not to keep it.My problem is however, that I can not seem to cancel it. When I try to cancel my subscription, the systems asks me verify by entering my passw...

Newbie

Hey, I have enjoyed 30 days free trial of the premium membership.I've enjoyed it, but decided not to keep it. My problem is however, that I can not seem to cancel it.   When I try to cancel ...

Benlee12123b

Composer

1804 Views

3 replies

0 likes

  • 1804 Views
  • 3 replies
  • 0 likes

Facebook spotify scam?

Guessing this is a scam? The first 20,000 Get a free spotify premium code for 2 yearshttps://www.facebook.com/events/179380612161553/?ref=notif¬if_t=event_invite

Casual Listener

Guessing this is a scam?   The first 20,000 Get a free spotify premium code for 2 years https://www.facebook.com/events/179380612161553/?ref=notif&notif_t=event_invite

Benlee12123b

Composer

5386 Views

3 replies

1 likes

  • 5386 Views
  • 3 replies
  • 1 likes

My premium is gone

I recently bought Spotify premium for a year. It's working in my android, but when I try to use it on a computer, it says I have Spotify free. Where did my premium go?

Casual Listener

I recently bought Spotify premium for a year. It's working in my android, but when I try to use it on a computer, it says I have Spotify free. Where did my premium go?

Benlee12123b

Composer

1759 Views

2 replies

0 likes

  • 1759 Views
  • 2 replies
  • 0 likes

Solved!! Change username?

When I created my Spotify account I used a swedish letter (å)in my username and now there´s a problem when I´m modifyingmy account because the form wants me to use letters from a-zonly,,,, Can I change my old username somehow so I can keepall my play...

Newbie

When I created my Spotify account I used a swedish letter (å) in my username and now there´s a problem when I´m modifying my account because the form wants me to use letters from a-z only,,,, Can ...

wearespotify55

Newbie

99860 Views

67 replies

4 likes

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  • 67 replies
  • 4 likes

Solved!! All my Spotify playlist's are gone!!

Hello, Yesterday 13/2-2012 all after restarting my computer all my spotify playlists where gone, how did this happen?And can I get them back? There is one playlist especially which is over 800 songs that I have been collectiong formore than 3 years, ...

Casual Listener

Hello,   Yesterday 13/2-2012 all after restarting my computer all my spotify playlists where gone, how did this happen? And can I get them back? There is one playlist especially which is over...

Richard

Community Legend

44450 Views

431 replies

3 likes

  • 44450 Views
  • 431 replies
  • 3 likes