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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83709 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
105186 Views
10 replies
3 likes
Hello, i'm having an issue I have purchased the family account that supports up to 6 users. I'm not using them all but can I listen to music using both my phone and my computer at the same time using the same account?
Hello, i'm having an issue I have purchased the family account that supports up to 6 users. I'm not using them all but can I listen to music using both my phone and my computer at the same t...
Community Legend
1604 Views
1 replies
0 likes
I just create the new account in Viet Nam and tried to subscription account. After enter credit card, I got the message: Payment failed. Try again, or use a different payment method. What should I do?
I just create the new account in Viet Nam and tried to subscription account. After enter credit card, I got the message: Payment failed. Try again, or use a different payment method. What should...
Casual Listener
1337 Views
2 replies
0 likes
Hi there!I have a problem here with my account, I want to change the e-mail, but the actual e-mail that is in the account no longer exist, so with that I want to know if it's possible to change to another one!Thanks for your time.
Hi there! I have a problem here with my account, I want to change the e-mail, but the actual e-mail that is in the account no longer exist, so with that I want to know if it's possible to ...
Community Legend
499 Views
1 replies
0 likes
I am running into this issue all the time and hope to find a solution here: I would like to follow an artist and hit the "Follow" button on the artist profile page.Now, very often, I don't actually follow their Profile but rather what looks to be a s...
I am running into this issue all the time and hope to find a solution here: I would like to follow an artist and hit the "Follow" button on the artist profile page. Now, very often, I don'...
Not applicable
5362 Views
6 replies
5 likes
Hola, alguien sabe como puedo hacer para desvincular mi facebook con la cuenta de spotify? Necesito vincular mi facebook con una cuenta premium nueva que me hice y no me deja por lo que ya se vinculo con la anterior. Muchas Gracias. Saludos.
Hola, alguien sabe como puedo hacer para desvincular mi facebook con la cuenta de spotify? Necesito vincular mi facebook con una cuenta premium nueva que me hice y no me deja por lo que ya se vinculo...
Spotify Star
267561 Views
69 replies
30 likes
Me interesa contratar el plan familiar, para mi hermano y yo, pero tengo dudas, algunas veces me encuentro fuera de la cuidad y lo sigo utilizando con cualquier internet, me vere afectado por no estar en el mismo domicilio con la otra subcuenta?, o n...
Me interesa contratar el plan familiar, para mi hermano y yo, pero tengo dudas, algunas veces me encuentro fuera de la cuidad y lo sigo utilizando con cualquier internet, me vere afectado por no esta...
Spotify Star
5566 Views
20 replies
0 likes
How Can I remove or block a follower? It is very annoying not to have that option.
How Can I remove or block a follower? It is very annoying not to have that option.
Newbie
950 Views
2 replies
15 likes
When I select the update buttton to change payment on the subscription page nothing loads that allows me to make any change to my credit card information. Looks like the /change-payment page will not load.
When I select the update buttton to change payment on the subscription page nothing loads that allows me to make any change to my credit card information. Looks like the /change-payment page wi...
Casual Listener
931 Views
2 replies
0 likes
My spotify account is linked to Facebook and I need to change the email address. I went to Facebook and they have my current/updated email addres and have for months, spotify wont change/update it and I don't know how and there's no contact informati...
My spotify account is linked to Facebook and I need to change the email address. I went to Facebook and they have my current/updated email addres and have for months, spotify wont change/update it an...
Newbie
1823 Views
2 replies
1 likes
The fact that i can't contact anyone for help is ridiculous. I signed up for the premium service, then added the family, however the settings are wrong and it's impossible to figure out how to fix them. My son is getting ads on his account, I know th...
The fact that i can't contact anyone for help is ridiculous. I signed up for the premium service, then added the family, however the settings are wrong and it's impossible to figure out how to fix th...
523 Views
0 replies
1 likes
Up until this year I was paying for two Premium plans (one for me and one for my wife) both with my Visa credit card. Both accounts stopped working on 01/03/16, one year and one month after I signed up for Premium on 12/3/14. I verified my card had p...
Up until this year I was paying for two Premium plans (one for me and one for my wife) both with my Visa credit card. Both accounts stopped working on 01/03/16, one year...
Newbie
6536 Views
17 replies
1 likes
I am unable to login into my account because I lost my password and the email used to set it up is deactivated so I am unable to access the link for the password reset. I need to change billing information.
I am unable to login into my account because I lost my password and the email used to set it up is deactivated so I am unable to access the link for the password reset. I need to change billing infor...
Not applicable
664 Views
1 replies
0 likes
I just set up a premium family account. My debit card has been charged. When I try to log in I get a message that my email address is not recognized. Please advise.
I just set up a premium family account. My debit card has been charged. When I try to log in I get a message that my email address is not recognized. Please advise.
Moderator
563 Views
1 replies
0 likes
Can I use swedish spotify with a norwegian bank card? I tried to manage the premium subscription and "update" but the only options i get is to cancel or upgrade. According to the support page about changing country I have to update the card info in o...
Can I use swedish spotify with a norwegian bank card? I tried to manage the premium subscription and "update" but the only options i get is to cancel or upgrade. According to the support page about c...
Moderator
1079 Views
1 replies
0 likes
Hi, Currently I've moved for 6 month to other country, and as its kinda pricey to use mobile network here (plus its slow) decided to buy Spotify premium, but when I trying to change my country in account setting I can't because of "this email is alre...
Hi, Currently I've moved for 6 month to other country, and as its kinda pricey to use mobile network here (plus its slow) decided to buy Spotify premium, but when I trying to change my country...
Moderator
491 Views
1 replies
0 likes
Hey Spotify Community, I use a free Spotify Account with a GMX mail address. A friend of mine said that I'll get a confirmation mail to let Spotify know that I'm real. But I didn't get one...Can I click maybe on a button like "send a confirmation mai...
Hey Spotify Community, I use a free Spotify Account with a GMX mail address. A friend of mine said that I'll get a confirmation mail to let Spotify know that I'm real. But I didn't get one.....
Community Legend
2307 Views
1 replies
0 likes
i have now been paying for premium since 2010 and now getting error code 3 cant log in to my account at mobile or pc or anywhere.... and i have nerver changed any password or username. i have been paying premium for at least 3months to nothing and i ...
i have now been paying for premium since 2010 and now getting error code 3 cant log in to my account at mobile or pc or anywhere.... and i have nerver changed any password or username. i have been pa...
Moderator
739 Views
1 replies
0 likes
Hello there. Someone else is using my account and I can't get rid of him. I have changed my password, logged out of the Facebook option and removed all devices. But there is still someone else playing music on my account, which automatically switches...
Hello there. Someone else is using my account and I can't get rid of him. I have changed my password, logged out of the Facebook option and removed all devices. But there is still someone else playin...
Spotify Star
1043 Views
3 replies
0 likes
ayuda! alguien esta usando mi cuenta, me interrumpe mi playlist para escuchar musica de otra region del mundo!
ayuda! alguien esta usando mi cuenta, me interrumpe mi playlist para escuchar musica de otra region del mundo!
Casual Listener
533 Views
1 replies
0 likes
I have no idea why, but my username consists of random letters and numbers and I don't know how to fix it. I'm under a premium family subscription and have been for a few months, which means I didn't create my account, but it was created under my ema...
I have no idea why, but my username consists of random letters and numbers and I don't know how to fix it. I'm under a premium family subscription and have been for a few months, which means I didn't...
Community Legend
797 Views
1 replies
0 likes
