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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80355 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653696 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734104 Views
18 replies
29 likes
I switched on offline mode then i logged off and now i cant log in. Its says i need to connect to the internet while im already connected..
I switched on offline mode then i logged off and now i cant log in. Its says i need to connect to the internet while im already connected..
Roadie
2030 Views
1 replies
0 likes
Hi,My spotify account has always been weird. I think I downloaded the music app when I was in Europe, thus my country set in profile is Denmark. However, I’m currently living in Malaysia but I couldn’t change it back in account settings. In the count...
Hi, My spotify account has always been weird. I think I downloaded the music app when I was in Europe, thus my country set in profile is Denmark. However, I’m currently living in Malaysia but I coul...
Casual Listener
398 Views
2 replies
0 likes
Hi,my girlfriend has just tried to open an account for her mother which worked great. She then used the voucher code we bought to put her to premium. Which worked fine as well. Problem then became visible when she realized (finally) that she did a mi...
Hi, my girlfriend has just tried to open an account for her mother which worked great. She then used the voucher code we bought to put her to premium. Which worked fine as well. Problem then became ...
Community Legend
430 Views
1 replies
0 likes
Hi I have tried countlesd times to change my region by changing my.payment method as instructed. I have even cancelled my premium subscription now until I can resolve this... So on my account page, my region is greyed out with the following: To chang...
Hi I have tried countlesd times to change my region by changing my.payment method as instructed. I have even cancelled my premium subscription now until I can resolve this... So on my accoun...
Newbie
2990 Views
3 replies
0 likes
Hello, I logged out of my Spotify last Friday that I had installed on my phone to connect to the Spotify account I had on my laptop. My phone Spotify had a premium subscription, and now I can't log in. Can someone help, please? Thank you in advance!
Hello, I logged out of my Spotify last Friday that I had installed on my phone to connect to the Spotify account I had on my laptop. My phone Spotify had a premium subscription, and now I ca...
Roadie
460 Views
1 replies
0 likes
Hello, I cnnected recently on my Spotify session after I wasnt usinsg it during nearly one year. I was so desappointed when I saw tat I ve lost every songs that I ve recorded ! How can I find them again ?Thanks for your answer, Alain
Hello, I cnnected recently on my Spotify session after I wasnt usinsg it during nearly one year. I was so desappointed when I saw tat I ve lost every songs that I ve recorded ! How can I...
Spotify Legend
279 Views
1 replies
0 likes
I cannot remember the password on my account, so I cannot change my password. My account is still logged in through my computer, and I am able to log in through facebook on other media devices. However, I do not recognize the email listed on my accou...
I cannot remember the password on my account, so I cannot change my password. My account is still logged in through my computer, and I am able to log in through facebook on other media devices. Howev...
Roadie
352 Views
1 replies
0 likes
Hi Community, I have been living in Singapore my whole life but my country is still listed as US! The option can't even be dropped down to change the country. I have tried subscribing to premium with my local credit card but I can't subscribe to prem...
Hi Community, I have been living in Singapore my whole life but my country is still listed as US! The option can't even be dropped down to change the country. I have tried subscribing ...
Roadie
332 Views
1 replies
0 likes
Charged twice in the same month
Charged twice in the same month
Community Legend
525 Views
3 replies
0 likes
Hola, Tengo una cuenta Premium, desde hace unos meses. Mi telefono movil se rompio y no puedo iniciar sesion premium en mi nuevo iPhone. Sigo pagando, pero aparece cuenta gratis! Como debo hacer? Gracias
Hola, Tengo una cuenta Premium, desde hace unos meses. Mi telefono movil se rompio y no puedo iniciar sesion premium en mi nuevo iPhone. Sigo pagando, pero aparece cuenta gratis! Co...
Spotify Legend
332 Views
1 replies
0 likes
Where have all my songs gone (over 3,000) from my Spotify App? I am now a Premium subscriber and the other day I was putting songs in the list into different playlists and all of sudden the whole lot disappeared. Help!
Where have all my songs gone (over 3,000) from my Spotify App? I am now a Premium subscriber and the other day I was putting songs in the list into different playlists and all of sudden the whole lot...
Casual Listener
604 Views
2 replies
0 likes
I changed my email address at facebook several days ago. But Spotify still has the old one stored in my Profile which is not editable. The weg page is telling me to change the email at FB. There is something not replicating correctly.
I changed my email address at facebook several days ago. But Spotify still has the old one stored in my Profile which is not editable. The weg page is telling me to change the email at FB. There is s...
Spotify Legend
294 Views
1 replies
0 likes
I get this patronizing message on adding new music to my library. I am very surprised by this limit. Why can I not bookmark more music? This is a disaster. I was enjoying Spotify right up until this moment. I don't want to remove stuff from my carefu...
I get this patronizing message on adding new music to my library. I am very surprised by this limit. Why can I not bookmark more music? This is a disaster. I was enjoying Spotify right up until this ...
Not applicable
3131 Views
3 replies
32 likes
Hi i notice when you sign up now you can choose the option of using your optus mobile account to pay for spotify premium. i already have spotify family premium but it doesnt give me the option to change to that when already using another payment opti...
Hi i notice when you sign up now you can choose the option of using your optus mobile account to pay for spotify premium. i already have spotify family premium but it doesnt give me the option to cha...
Roadie
374 Views
1 replies
0 likes
Noticed today that an iPhone was using my account, and I don't have one, so need to change my password. I can't do it in the app or on the web. Tried multiple browsers. I get a message telling me a field can't be blank, but I do enter the old passwor...
Noticed today that an iPhone was using my account, and I don't have one, so need to change my password. I can't do it in the app or on the web. Tried multiple browsers. I get a message telling me a f...
Community Legend
485 Views
1 replies
0 likes
When i first created my account, way way back... I used e-mail "A". Later on I changed to a whole different e-mail "B" and therefore I changed my account e-mail to "B". Now, I've personally changed back to "A" but I can't change back to "A" from "B" ...
When i first created my account, way way back... I used e-mail "A". Later on I changed to a whole different e-mail "B" and therefore I changed my account e-mail to "B". Now, I've pe...
Roadie
383 Views
1 replies
0 likes
I linked my Facebook acount and noticed that my Account Name changed. I disconnected my Facebook account and my Account Name went back to normal BUT when I check my playlists it still shows my Facebook name.... is there anyway to remove the Facebook ...
I linked my Facebook acount and noticed that my Account Name changed. I disconnected my Facebook account and my Account Name went back to normal BUT when I check my playlists it still shows my Facebo...
Newbie
524 Views
1 replies
1 likes
I uodated my payment mehtod as a payment was declined on a card. Now on none of my devics does spotify work .It says" Premium paused" . I cant even downgrade to listen to anything. When I updated payment it said your subscription will renew on 16/2 ....
I uodated my payment mehtod as a payment was declined on a card. Now on none of my devics does spotify work .It says" Premium paused" . I cant even downgrade to listen to anything. When I upda...
Roadie
298 Views
1 replies
0 likes
I was using my mom's credit card to get premium on Spotify. My mom's credit card is fucc'd up so we disabled it. So bank had charge-backed my last payment. How can i activate my account again with another credit card?
I was using my mom's credit card to get premium on Spotify. My mom's credit card is fucc'd up so we disabled it. So bank had charge-backed my last payment. How can i activate my account agai...
Roadie
749 Views
1 replies
0 likes
