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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
294678 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
542555 Views
990 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129833 Views
74 replies
12 likes
Me interesa contratar el plan familiar, para mi hermano y yo, pero tengo dudas, algunas veces me encuentro fuera de la cuidad y lo sigo utilizando con cualquier internet, me vere afectado por no estar en el mismo domicilio con la otra subcuenta?, o n...
Me interesa contratar el plan familiar, para mi hermano y yo, pero tengo dudas, algunas veces me encuentro fuera de la cuidad y lo sigo utilizando con cualquier internet, me vere afectado por no esta...
Spotify Star
5034 Views
20 replies
0 likes
How Can I remove or block a follower? It is very annoying not to have that option.
How Can I remove or block a follower? It is very annoying not to have that option.
Newbie
817 Views
2 replies
15 likes
When I select the update buttton to change payment on the subscription page nothing loads that allows me to make any change to my credit card information. Looks like the /change-payment page will not load.
When I select the update buttton to change payment on the subscription page nothing loads that allows me to make any change to my credit card information. Looks like the /change-payment page wi...
Casual Listener
768 Views
2 replies
0 likes
My spotify account is linked to Facebook and I need to change the email address. I went to Facebook and they have my current/updated email addres and have for months, spotify wont change/update it and I don't know how and there's no contact informati...
My spotify account is linked to Facebook and I need to change the email address. I went to Facebook and they have my current/updated email addres and have for months, spotify wont change/update it an...
Newbie
1629 Views
2 replies
1 likes
The fact that i can't contact anyone for help is ridiculous. I signed up for the premium service, then added the family, however the settings are wrong and it's impossible to figure out how to fix them. My son is getting ads on his account, I know th...
The fact that i can't contact anyone for help is ridiculous. I signed up for the premium service, then added the family, however the settings are wrong and it's impossible to figure out how to fix th...
496 Views
0 replies
1 likes
Up until this year I was paying for two Premium plans (one for me and one for my wife) both with my Visa credit card. Both accounts stopped working on 01/03/16, one year and one month after I signed up for Premium on 12/3/14. I verified my card had p...
Up until this year I was paying for two Premium plans (one for me and one for my wife) both with my Visa credit card. Both accounts stopped working on 01/03/16, one year...
Newbie
5703 Views
17 replies
1 likes
I am unable to login into my account because I lost my password and the email used to set it up is deactivated so I am unable to access the link for the password reset. I need to change billing information.
I am unable to login into my account because I lost my password and the email used to set it up is deactivated so I am unable to access the link for the password reset. I need to change billing infor...
Not applicable
589 Views
1 replies
0 likes
I just set up a premium family account. My debit card has been charged. When I try to log in I get a message that my email address is not recognized. Please advise.
I just set up a premium family account. My debit card has been charged. When I try to log in I get a message that my email address is not recognized. Please advise.
Moderator
482 Views
1 replies
0 likes
Can I use swedish spotify with a norwegian bank card? I tried to manage the premium subscription and "update" but the only options i get is to cancel or upgrade. According to the support page about changing country I have to update the card info in o...
Can I use swedish spotify with a norwegian bank card? I tried to manage the premium subscription and "update" but the only options i get is to cancel or upgrade. According to the support page about c...
Moderator
955 Views
1 replies
0 likes
Hi, Currently I've moved for 6 month to other country, and as its kinda pricey to use mobile network here (plus its slow) decided to buy Spotify premium, but when I trying to change my country in account setting I can't because of "this email is alre...
Hi, Currently I've moved for 6 month to other country, and as its kinda pricey to use mobile network here (plus its slow) decided to buy Spotify premium, but when I trying to change my country...
Moderator
415 Views
1 replies
0 likes
Hey Spotify Community, I use a free Spotify Account with a GMX mail address. A friend of mine said that I'll get a confirmation mail to let Spotify know that I'm real. But I didn't get one...Can I click maybe on a button like "send a confirmation mai...
Hey Spotify Community, I use a free Spotify Account with a GMX mail address. A friend of mine said that I'll get a confirmation mail to let Spotify know that I'm real. But I didn't get one.....
Community Legend
2191 Views
1 replies
0 likes
i have now been paying for premium since 2010 and now getting error code 3 cant log in to my account at mobile or pc or anywhere.... and i have nerver changed any password or username. i have been paying premium for at least 3months to nothing and i ...
i have now been paying for premium since 2010 and now getting error code 3 cant log in to my account at mobile or pc or anywhere.... and i have nerver changed any password or username. i have been pa...
Moderator
681 Views
1 replies
0 likes
Hello there. Someone else is using my account and I can't get rid of him. I have changed my password, logged out of the Facebook option and removed all devices. But there is still someone else playing music on my account, which automatically switches...
Hello there. Someone else is using my account and I can't get rid of him. I have changed my password, logged out of the Facebook option and removed all devices. But there is still someone else playin...
Spotify Star
823 Views
3 replies
0 likes
ayuda! alguien esta usando mi cuenta, me interrumpe mi playlist para escuchar musica de otra region del mundo!
ayuda! alguien esta usando mi cuenta, me interrumpe mi playlist para escuchar musica de otra region del mundo!
Casual Listener
443 Views
1 replies
0 likes
I have no idea why, but my username consists of random letters and numbers and I don't know how to fix it. I'm under a premium family subscription and have been for a few months, which means I didn't create my account, but it was created under my ema...
I have no idea why, but my username consists of random letters and numbers and I don't know how to fix it. I'm under a premium family subscription and have been for a few months, which means I didn't...
Community Legend
686 Views
1 replies
0 likes
Hi there! I would like to transfer all settings, preferences, playlists etc. from my old account:*snip*To my new account:*snip* Could you please help me with this? Thanks in advance,Abdul Rauf Liaqat
Hi there! I would like to transfer all settings, preferences, playlists etc. from my old account: *snip* To my new account: *snip* Could you please help me with this? Thank...
Spotify Star
521 Views
1 replies
0 likes
Hi. I have problem. Ive created family premium and You kicked my family members i don’t understand why. We all have The same adress. Please help. And 7 days ago they sent confirmation email and Nothing happened. Thank You.
Hi. I have problem. Ive created family premium and You kicked my family members i don’t understand why. We all have The same adress. Please help. And 7 days ago they sent confirmation email and Nothi...
Spotify Star
561 Views
1 replies
0 likes
Hi, I have my facebook connected to spotify and I want to follow a friend playlist. Unfortunatelly he's the only one in my friend list who I can't find. I remember a few years back that I might have blocked him (since I was mad at him at the time). N...
Hi, I have my facebook connected to spotify and I want to follow a friend playlist. Unfortunatelly he's the only one in my friend list who I can't find. I remember a few years back that I mi...
Spotify Star
3645 Views
1 replies
1 likes
Ya me cobraron 2 veces y Spotify dice que hubo problema con el pago y por lo tanto no tengo premium . Ya instale de nuevo la app y sigue igual. Ayuda!!!
Ya me cobraron 2 veces y Spotify dice que hubo problema con el pago y por lo tanto no tengo premium . Ya instale de nuevo la app y sigue igual. Ayuda!!!
Newbie
999 Views
5 replies
5 likes
My older brother created a spotify account using my facebook account and used a very racist username "Hitlernazi123". I am really embarased and i want to ask for help to change it, it can be anything...just not that one.
My older brother created a spotify account using my facebook account and used a very racist username "Hitlernazi123". I am really embarased and i want to ask for help to change it, it can be anything...
Spotify Star
386 Views
1 replies
0 likes
