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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
81466 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
656395 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
737443 Views
18 replies
29 likes
Someone else is logged into my account (family plan, premium) They're playing music on the web player and on their mobile device Using the 'log spotify out of all devices' button doesn't seem to remove the user I use Facebook for my login, and I've c...
Someone else is logged into my account (family plan, premium) They're playing music on the web player and on their mobile device Using the 'log spotify out of all devices' button do...
Casual Listener
1738 Views
2 replies
0 likes
Hi, I cannot play the music I want, someone is using my account. I cannot change my password in the spotify app or on your webpage. What do i do? Close the account? Best Regards, Bente Sofie Bye
Hi, I cannot play the music I want, someone is using my account. I cannot change my password in the spotify app or on your webpage. What do i do? Close the account? Best Regards, &...
Spotify Star
534 Views
1 replies
0 likes
I don't have the email or password for my old spotify account, however the username is just Asdf, and I'm still getting charged for premium months later. I don't even need to get into the account I just need it deleted. Please help. This is the accou...
I don't have the email or password for my old spotify account, however the username is just Asdf, and I'm still getting charged for premium months later. I don't even need to get into the account I j...
Community Legend
309 Views
1 replies
0 likes
just wanted to ask is there way to chat or contact someone in spotify support?thanks.
just wanted to ask is there way to chat or contact someone in spotify support? thanks.
Spotify Star
2620 Views
3 replies
0 likes
Hi,I have an issue where spotify account has a username but do not know the password. Normally do a password reset and you'd get an email to follow. But the email doesn't arrive. Checked the email address and it seems ok. Any ideas? The fact that spo...
Hi, I have an issue where spotify account has a username but do not know the password. Normally do a password reset and you'd get an email to follow. But the email doesn't arrive. Checked the email ...
Spotify Star
380 Views
1 replies
0 likes
Someone hacked my account, and deleted my friends and playlists. This makes me really sad since I`ve been working on those playlist for years. Is there a way to get the playlists back? I changed my password (both Spotify and Facebook) so I hope this ...
Someone hacked my account, and deleted my friends and playlists. This makes me really sad since I`ve been working on those playlist for years. Is there a way to get the playlists back? I changed my p...
Spotify Star
402 Views
1 replies
0 likes
The family accont, wasen't renovade. problems witch credit card. but he is ok. The spotify is asking to update my data
The family accont, wasen't renovade. problems witch credit card. but he is ok. The spotify is asking to update my data
Spotify Star
454 Views
1 replies
0 likes
I switched on offline mode then i logged off and now i cant log in. Its says i need to connect to the internet while im already connected..
I switched on offline mode then i logged off and now i cant log in. Its says i need to connect to the internet while im already connected..
Roadie
2034 Views
1 replies
0 likes
Hi,My spotify account has always been weird. I think I downloaded the music app when I was in Europe, thus my country set in profile is Denmark. However, I’m currently living in Malaysia but I couldn’t change it back in account settings. In the count...
Hi, My spotify account has always been weird. I think I downloaded the music app when I was in Europe, thus my country set in profile is Denmark. However, I’m currently living in Malaysia but I coul...
Casual Listener
398 Views
2 replies
0 likes
Hi,my girlfriend has just tried to open an account for her mother which worked great. She then used the voucher code we bought to put her to premium. Which worked fine as well. Problem then became visible when she realized (finally) that she did a mi...
Hi, my girlfriend has just tried to open an account for her mother which worked great. She then used the voucher code we bought to put her to premium. Which worked fine as well. Problem then became ...
Community Legend
431 Views
1 replies
0 likes
Hi I have tried countlesd times to change my region by changing my.payment method as instructed. I have even cancelled my premium subscription now until I can resolve this... So on my account page, my region is greyed out with the following: To chang...
Hi I have tried countlesd times to change my region by changing my.payment method as instructed. I have even cancelled my premium subscription now until I can resolve this... So on my accoun...
Newbie
2992 Views
3 replies
0 likes
Hello, I logged out of my Spotify last Friday that I had installed on my phone to connect to the Spotify account I had on my laptop. My phone Spotify had a premium subscription, and now I can't log in. Can someone help, please? Thank you in advance!
Hello, I logged out of my Spotify last Friday that I had installed on my phone to connect to the Spotify account I had on my laptop. My phone Spotify had a premium subscription, and now I ca...
Roadie
461 Views
1 replies
0 likes
Hello, I cnnected recently on my Spotify session after I wasnt usinsg it during nearly one year. I was so desappointed when I saw tat I ve lost every songs that I ve recorded ! How can I find them again ?Thanks for your answer, Alain
Hello, I cnnected recently on my Spotify session after I wasnt usinsg it during nearly one year. I was so desappointed when I saw tat I ve lost every songs that I ve recorded ! How can I...
Spotify Legend
286 Views
1 replies
0 likes
I cannot remember the password on my account, so I cannot change my password. My account is still logged in through my computer, and I am able to log in through facebook on other media devices. However, I do not recognize the email listed on my accou...
I cannot remember the password on my account, so I cannot change my password. My account is still logged in through my computer, and I am able to log in through facebook on other media devices. Howev...
Roadie
354 Views
1 replies
0 likes
Hi Community, I have been living in Singapore my whole life but my country is still listed as US! The option can't even be dropped down to change the country. I have tried subscribing to premium with my local credit card but I can't subscribe to prem...
Hi Community, I have been living in Singapore my whole life but my country is still listed as US! The option can't even be dropped down to change the country. I have tried subscribing ...
Roadie
339 Views
1 replies
0 likes
Charged twice in the same month
Charged twice in the same month
Community Legend
525 Views
3 replies
0 likes
Hola, Tengo una cuenta Premium, desde hace unos meses. Mi telefono movil se rompio y no puedo iniciar sesion premium en mi nuevo iPhone. Sigo pagando, pero aparece cuenta gratis! Como debo hacer? Gracias
Hola, Tengo una cuenta Premium, desde hace unos meses. Mi telefono movil se rompio y no puedo iniciar sesion premium en mi nuevo iPhone. Sigo pagando, pero aparece cuenta gratis! Co...
Spotify Legend
332 Views
1 replies
0 likes
Where have all my songs gone (over 3,000) from my Spotify App? I am now a Premium subscriber and the other day I was putting songs in the list into different playlists and all of sudden the whole lot disappeared. Help!
Where have all my songs gone (over 3,000) from my Spotify App? I am now a Premium subscriber and the other day I was putting songs in the list into different playlists and all of sudden the whole lot...
Casual Listener
610 Views
2 replies
0 likes
I changed my email address at facebook several days ago. But Spotify still has the old one stored in my Profile which is not editable. The weg page is telling me to change the email at FB. There is something not replicating correctly.
I changed my email address at facebook several days ago. But Spotify still has the old one stored in my Profile which is not editable. The weg page is telling me to change the email at FB. There is s...
Spotify Legend
294 Views
1 replies
0 likes
