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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Maryisonfire12
  • Newbie
  • 394998 Views
  • 941 replies
  • 107 likes
  • Account
  • 394998 Views
  • 941 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170128 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170128 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98686 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98686 Views
  • 68 replies
  • 10 likes

Plano familia no funciona

Boa tarde, pessoal.Tenho o plano familia, mas acabamos atrasando o **bleep** desse mes-perdemos o cartao de credito que ele estava cadastrado- e tiraram o nosso spotify Premium. Pagamos novamente, mas apenas a usuaria principal que esta com o Premium...

  • Newbie
  • Boa tarde, pessoal. Tenho o plano familia, mas acabamos atrasando o **bleep** desse mes-perdemos o cartao de credito que ele estava cadastrado- e tiraram o nosso spotify Premium.  Pagamos nova...
  • Bittencourt
  • Spotify Star
  • 327 Views
  • 1 replies
  • 0 likes
  • 327 Views
  • 1 replies
  • 0 likes

Account was hacked

Hi, This weekend, I noticed that all of my playlists had been deleted. I looked into this, but had heard that some playlists could be lost in the conversion to Premium. I thought it was weird that there were new playlists as well, however I chose to ...

  • Visitor
  • Hi,   This weekend, I noticed that all of my playlists had been deleted. I looked into this, but had heard that some playlists could be lost in the conversion to Premium. I thought it was...
  • LimitedLine
  • Casual Listener
  • 430 Views
  • 2 replies
  • 0 likes
  • Account
  • 430 Views
  • 2 replies
  • 0 likes

Spotify plays music, switches songs by itself

My Spotify has had some issues for a while. The first issue is that my Spotify will skip to alternate songs mid-song. Many times it skips to an artist from southeast Asia or India and I have no idea who the artists are. Sometimes it skips to other so...

  • Casual Listener
  • My Spotify has had some issues for a while. The first issue is that my Spotify will skip to alternate songs mid-song. Many times it skips to an artist from southeast Asia or India and I have no idea ...
  • 1913 Views
  • 0 replies
  • 32 likes
  • Mobile
    Windows
  • 1913 Views
  • 0 replies
  • 32 likes

Superuser Contribution Email Linked to Different Account

Hi, The account I'm currently using on community.spotify.com is under my email, but tied to my friend's (?) account for some reason, as I've received a community notification email for them under this account name you're reading (not my account). How...

  • Visitor
  • Hi,   The account I'm currently using on community.spotify.com is under my email, but tied to my friend's (?) account for some reason, as I've received a community notification email for them ...
  • Chris
  • Spotify
  • 1410 Views
  • 1 replies
  • 0 likes
  • Account Details
  • 1410 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discounts for Students

I received an email noting that my student discount expires soon. I want to renew my student discount, but don't want to pay twice for the month of January. The email is confusing because it says I just need to hit a button to renew, and then it lead...

  • Newbie
  • I received an email noting that my student discount expires soon. I want to renew my student discount, but don't want to pay twice for the month of January. The email is confusing because it says I j...
  • Chris
  • Spotify
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes

Solved!! Playlist Disappeared

Help. All of the playlists on my account have disappeared. I’ve tried logging out and logging back on, and deleting the app and reinstalling. Is there anything else I should be doing?

  • Casual Listener
  • Help. All of the playlists on my account have disappeared. I’ve tried logging out and logging back on, and deleting the app and reinstalling.  Is there anything else I should be doing?
  • JRegSC
  • Casual Listener
  • 326 Views
  • 2 replies
  • 0 likes
  • Account
  • 326 Views
  • 2 replies
  • 0 likes

Superuser Contribution Family plan activation timeline

I swtiched to the family plan today. I then tried to log in with muliple devices but it would not allow me to do this. Do I need to wait till my renewal date for the family plan to work? I received a message saying I would be charged the new family r...

  • Newbie
  • I swtiched to the family plan today.  I then tried to log in with muliple devices but it would not allow me to do this.  Do I need to wait till my renewal date for the family plan to work?&...
  • Chris
  • Spotify
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Superuser Contribution Updated to premium and now I have two accounts?

Hey, I just updated to premium, something happened and all the playlists I had got lost. I can't find them with the function that finds deleted playlists. I used my old (free) account with a username and it wasn't linked to facebook (as far as I reme...

  • Newbie
  • Hey,   I just updated to premium, something happened and all the playlists I had got lost. I can't find them with the function that finds deleted playlists. I used my old (free) account with a...
  • Chris
  • Spotify
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Hacked account

Hey, its seems like someone Hacked My Spotify , and i cant change My password cause the mail thats contected to My account was an old friends cause i Didnt have one yet, she doesnt use that mail anymore and cant get in to it either. My Spotify is con...

  • Newbie
  • Hey, its seems like someone Hacked My Spotify , and i cant change My password cause the mail thats contected to My account was an old friends cause i Didnt have one yet, she doesnt use that mail anym...
  • Maxim
  • Spotify Star
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

From Premium to Family went wrong.

My parents have a Family account and invited me to join that account.I had a Premium account and wanted to switch to the Family account of my parents.I don't know what went wrong but when I look at my account now, it says that my Family account wil e...

  • Casual Listener
  • My parents have a Family account and invited me to join that account. I had a Premium account and wanted to switch to the Family account of my parents. I don't know what went wrong but when I look ...
  • Thijsvd
  • Casual Listener
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

Solved!! All of my playlists are gone

Hello, I need help, because I have a Spotify Premium account and recently I just discovered that all of my playlists, recently played musics, etc ... were gone !! I didn't delete them of course. I don't know what happened ...I hope there is a chance ...

  • Casual Listener
  • Hello,   I need help, because I have a Spotify Premium account and recently I just discovered that all of my playlists, recently played musics, etc ... were gone !! I didn't delete them of cou...
  • dbusby79
  • Newbie
  • 648 Views
  • 6 replies
  • 0 likes
  • 648 Views
  • 6 replies
  • 0 likes

Solved!! From Premium to Family account

Hello, I recently got invited to be part of a Family Premium account wich I joined while also having my own premium account. My account status says that Im now active on a Family Premium account. But i never had stopped or canceld my old premium acco...

  • Newbie
  • Hello,  I recently got invited to be part of a Family Premium account wich I joined while also having my own premium account. My account status says that Im now active on a Family Premium accou...
  • Maxim
  • Spotify Star
  • 342 Views
  • 1 replies
  • 0 likes
  • 342 Views
  • 1 replies
  • 0 likes

Solved!! Account Hacked

Dear Spotify, My account has been hacked by Edwards Albarracin. He logged out and stopped using my account, but his name is still visible in the account, how can I get rid of this? Thank you in advance, Mario

  • Casual Listener
  • Dear Spotify,   My account has been hacked by Edwards Albarracin. He logged out and stopped using my account, but his name is still visible in the account, how can I get rid of this?   ...
  • Maxim
  • Spotify Star
  • 378 Views
  • 3 replies
  • 0 likes
  • 378 Views
  • 3 replies
  • 0 likes

Solved!! Songs keep redownloading

Dear Spotify, I love this app but again I had to re download my songs! I don't have enough megabytes to keep downloading these songs over and over again if this happens again I'm canceling next month, which is disappointing

  • Visitor
  • Dear Spotify, I love this app but again I had to re download my songs! I don't have enough megabytes to keep downloading these songs over and over again if this happens again I'm canceling next month...
  • mirlina
  • Newbie
  • 21836 Views
  • 5 replies
  • 0 likes
  • 21836 Views
  • 5 replies
  • 0 likes

Superuser Contribution Fido pulse plans

I just recently signed up for a new Fido pulse plan. They had an offer of 6 months free for Spotify but forgot to mention this to me. I signed up for Spotify through their regular app and now no longer have the chance to use up my free 6 months. I ha...

  • Newbie
  • I just recently signed up for a new Fido pulse plan. They had an offer of 6 months free for Spotify but forgot to mention this to me. I signed up for Spotify through their regular app and now no long...
  • Chris
  • Spotify
  • 674 Views
  • 1 replies
  • 0 likes
  • 674 Views
  • 1 replies
  • 0 likes

Superuser Contribution I was just billed $10.89 for spotify and haven't touched it in 3 years..?!?!

So I got spotify about 4 years ago and I stopped using it about 3 years ago and I never bought the premium subscription and therefore never supplied my credit card information to the company, and something called "spotify USA ***-******* NY" popped u...

  • Newbie
  • So I got spotify about 4 years ago and I stopped using it about 3 years ago and I never bought the premium subscription and therefore never supplied my credit card information to the company, and som...
  • Chris
  • Spotify
  • 474 Views
  • 1 replies
  • 1 likes
  • 474 Views
  • 1 replies
  • 1 likes

How do I undo sharing a playlist?

I shared one of my personal playlists with a friend, but now I don't want it to be shared anymore because my friend can see every song I add (and he is commenting on everything, which I find nasty). Is there a way to stop him following my playlist?

  • Newbie
  • I shared one of my personal playlists with a friend, but now I don't want it to be shared anymore because my friend can see every song I add (and he is commenting on everything, which I find nasty). ...
  • vault21
  • Newbie
  • 14683 Views
  • 3 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 14683 Views
  • 3 replies
  • 0 likes

Account uitgeschakeld/ account blocked

Hallo,Ik ben sinds bijna een jaar actief premium lid van spotify. Nou had ik afgelopen maand een financiële tegenvaller en kon mijn automatische incasso niet afgeboekt worden. Nou kreeg ik spoedig daarna een mail (zie bijlage) met daarin de boodschap...

  • Newbie
  • Hallo, Ik ben sinds bijna een jaar actief premium lid van spotify. Nou had ik afgelopen maand een financiële tegenvaller en kon mijn automatische incasso niet afgeboekt worden. Nou kreeg ik spoedi...
  • Kankerrspotify
  • Newbie
  • 13218 Views
  • 15 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 13218 Views
  • 15 replies
  • 0 likes

Student verification

I am trying to upgrade to the student discount version. I entered my payment and school information and the message that pops up says "We were unable to validate your student details. Please check your status and try again." I am most definitely a st...

  • Casual Listener
  • I am trying to upgrade to the student discount version. I entered my payment and school information and the message that pops up says "We were unable to validate your student details. Please check yo...
  • LupoAlberto
  • Casual Listener
  • 26504 Views
  • 11 replies
  • 6 likes
  • 26504 Views
  • 11 replies
  • 6 likes

How to see followers

Hey, I can't find a way to see who is following my profile. Any ideas ? Thanks

  • Casual Listener
  • Hey,  I can't find a way to see who is following my profile. Any ideas ?  Thanks
  • frankiengo
  • Newbie
  • 10129 Views
  • 3 replies
  • 1 likes
  • Account
  • 10129 Views
  • 3 replies
  • 1 likes