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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 406581 Views
  • 958 replies
  • 107 likes
  • Account
  • 406581 Views
  • 958 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1176256 Views
  • 119 replies
  • 113 likes
  • Account
  • 1176256 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100058 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100058 Views
  • 68 replies
  • 10 likes

Superuser Contribution All my playlists and songs are gone

I forgot I had my spotify linked to my facebook so when I created a new one for my other computer and linked it to my facebook all my songs and playlists got deleted. That was like 3 years in the making so I hope there is some way I can get them back

  • Newbie
  • I forgot I had my spotify linked to my facebook so when I created a new one for my other computer and linked it to my facebook all my songs and playlists got deleted. That was like 3 years in the mak...
  • Melody
  • Spotify
  • 388 Views
  • 1 replies
  • 0 likes
  • 388 Views
  • 1 replies
  • 0 likes

No option to change profile picture

Hello,So from what I've gathered from previous posts on here, one does not actually need to connect Facebook to get a Spotify profile picture. However, there is no "change profile picture" option that shows up on the app, website, online web player, ...

  • Newbie
  • Hello, So from what I've gathered from previous posts on here, one does not actually need to connect Facebook to get a Spotify profile picture. However, there is no "change profile picture" option t...
  • Maxim
  • Spotify Star
  • 138061 Views
  • 1 replies
  • 72 likes
  • 138061 Views
  • 1 replies
  • 72 likes

Can't log in to my account

I can't log in with my credentials to spotify. I get the error: "The username or password is incorrect. (Error code:3). I can't retrieve my password, because my email-address is "incorrect". I can't even log in with my facebook account which is linke...

  • Visitor
  • I can't log in with my credentials to spotify. I get the error: "The username or password is incorrect. (Error code:3).   I can't retrieve my password, because my email-address is "incorrect"....
  • Zethshort17404
  • Newbie
  • 506 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 506 Views
  • 2 replies
  • 0 likes

Spotify won't let me log in

Went to listen to spotify and it had logged me out (no big deal). I click log in and enter my email and password and it starts to load and my spotify pulls up for a brief second, says I'm offline and instantly signs me out. I tried re-entering my inf...

  • Casual Listener
  • Went to listen to spotify and it had logged me out (no big deal). I click log in and enter my email and password and it starts to load and my spotify pulls up for a brief second, says I'm offline and...
  • songassistant
  • Composer
  • 563 Views
  • 3 replies
  • 0 likes
  • 563 Views
  • 3 replies
  • 0 likes

We're sorry, that email is taken

Hi, I am trying to change the e-mail of my spotify account till my mainly used e-mail, but when I do "We're sorry, that email is taken." pops up. Theres no other account connected to this e-mail, as I've just changed an older account with the same e-...

  • Newbie
  • Hi,   I am trying to change the e-mail of my spotify account till my mainly used e-mail, but when I do "We're sorry, that email is taken." pops up.    Theres no other account conne...
  • nikitin1964
  • Newbie
  • 4103 Views
  • 3 replies
  • 0 likes
  • 4103 Views
  • 3 replies
  • 0 likes

Spotify Family Premium admin showing as free

Hi,I "upgraded" from Premium to Premium for Family. I was also billed for the new, higher amount. However, when I log into Spotify, which shows me as the administrator of Premium for Family, it also tells me that Premium misses me and that I am on a ...

  • Casual Listener
  • Hi, I "upgraded" from Premium to Premium for Family. I was also billed for the new, higher amount. However, when I log into Spotify, which shows me as the administrator of Premium for Family, i...
  • erzha
  • Newbie
  • 728 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 728 Views
  • 2 replies
  • 0 likes

Not eligible for trial offer

I've only recently had Spotify, and have got ads showing a free premium trial which I would like to try out. Everytime I click it, it tells me Im not eligible, and one of criteria mentioned is about living in Quebec. I don't know why Spotify assumes ...

  • Newbie
  • I've only recently had Spotify, and have got ads showing a free premium trial which I would like to try out.    Everytime I click it, it tells me Im not eligible, and one of criteria ment...
  • Maxim
  • Spotify Star
  • 1337 Views
  • 1 replies
  • 0 likes
  • Free
    Premium
  • 1337 Views
  • 1 replies
  • 0 likes

Hacked and now deleted my account?

Hello,Today I found out that my account was hacked. Somebody was listening on my account and I found some weird playlists on my account. I logged out everywhere and got back on my account using Facebook (which is connected to my Spotify account). One...

  • Visitor
  • Hello, Today I found out that my account was hacked. Somebody was listening on my account and I found some weird playlists on my account. I logged out everywhere and got back on my account using Fac...
  • Maxim
  • Spotify Star
  • 1837 Views
  • 3 replies
  • 0 likes
  • Account
  • 1837 Views
  • 3 replies
  • 0 likes

Unknown device playing music

I recently found out that an unknown device is playing random spanish songs on my spotify. I have reset my password, and logged out of all devices using the spotify website. I have changed my Facebook and spotify password without success, and this sp...

  • Newbie
  • I recently found out that an unknown device is playing random spanish songs on my spotify. I have reset my password, and logged out of all devices using the spotify website. I have changed my Faceboo...
  • Maxim
  • Spotify Star
  • 1239 Views
  • 1 replies
  • 0 likes
  • 1239 Views
  • 1 replies
  • 0 likes

Superuser Contribution Anmeldung funktioniert nicht

Hallo,Ich wollte vor 2 Tage Spotify nutzen aber es wurde mir blos offline angezeigt obwohl ich volles internet habe. Also deinstallierte ich Sporify und lud es erneut runter. Doch nun kommt die Fehlermeldung:"Der Dienst ist voruebergehend nicht vervu...

  • Newbie
  • Hallo, Ich wollte vor 2 Tage Spotify nutzen aber es wurde mir blos offline angezeigt obwohl ich volles internet habe. Also deinstallierte ich Sporify und lud es erneut runter. Doch nun kommt die Feh...
  • vdara
  • Newbie
  • 5208 Views
  • 2 replies
  • 0 likes
  • 5208 Views
  • 2 replies
  • 0 likes

Superuser Contribution I can't play spotify family on two devices

I have a new Echo, which my wife was using to play music (using Spotify via Alexa) in one room, while i was playing music on my Sonos speaker (using Spotify via Sonos desktop) in another room. However, it keeps on stopping on my speaker (or on Echo) ...

  • Newbie
  • I have a new Echo, which my wife was using to play music (using Spotify via Alexa) in one room, while i was playing music on my Sonos speaker (using Spotify via Sonos desktop) in another room. Howeve...
  • nashby
  • Newbie
  • 2330 Views
  • 2 replies
  • 2 likes
  • Account
    Other
    Subscription
  • 2330 Views
  • 2 replies
  • 2 likes

Superuser Contribution Account Disabled1

My account has been disabled due to back charges on a compromised credit card. It was my belief that my premium account was being charged to a different credit card which caused the lapsed payments. I'm not able to update any payment info or access a...

  • Newbie
  • My account has been disabled due to back charges on a compromised credit card. It was my belief that my premium account was being charged to a different credit card which caused the lapsed payments. ...
  • Melody
  • Spotify
  • 452 Views
  • 1 replies
  • 0 likes
  • 452 Views
  • 1 replies
  • 0 likes

Solved!! I can't delete my Spotify created through Facebook, and I can't connect my other account to my FB.

I have 2 spotify accounts, but I only want one. The first one is the one I use the most, and I accidentally connected it to an old Facebook account from my current one. In an attempt to disconnect the first Spotify account from my old facebook, I per...

  • Visitor
  • I have 2 spotify accounts, but I only want one. The first one is the one I use the most, and I accidentally connected it to an old Facebook account from my current one. In an attempt to disconnect th...
  • amapinki
  • Newbie
  • 122190 Views
  • 36 replies
  • 4 likes
  • 122190 Views
  • 36 replies
  • 4 likes

Solved!! How to submit my band to Spotify playlists?

Hi Guys, Anybody know the best way to approach getting your own bands music on New Music playlists that suit your bands genre etc? Thanks

  • Newbie
  • Hi Guys,   Anybody know the best way to approach getting your own bands music on New Music playlists that suit your bands genre etc?   Thanks   🙂
  • YaBoiTMBeezy
  • Casual Listener
  • 46363 Views
  • 8 replies
  • 1 likes
  • Other
  • 46363 Views
  • 8 replies
  • 1 likes

Superuser Contribution Can't login to account

This morning I got an email stating I've canceled my premium subscription which I have not, and now can't login to my account on any device. When I try to login to the website I get "Oops! Something went wrong, please try again or check out our help ...

  • Visitor
  • This morning I got an email stating I've canceled my premium subscription which I have not, and now can't login to my account on any device. When I try to login to the website I get "Oops! Somet...
  • Alfredo
  • Roadie
  • 453 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
    Subscription
  • 453 Views
  • 1 replies
  • 0 likes

Letters and Numbers for Username-not Logged In with Facebook

I see my username on my account page. However, my username shows up as letters and number on my public profile. I did not sign up with Facebook.

  • Newbie
  • I see my username on my account page.  However, my username shows up as letters and number on my public profile.  I did not sign up with Facebook. 
  • IguanaSetup
  • Community Legend
  • 351 Views
  • 1 replies
  • 1 likes
  • Account
  • 351 Views
  • 1 replies
  • 1 likes

Anmeldung fehlgeschlagen

Hey zusammenseit einiger Zeit kann ich mich nicht mehr anmelden.Die Message: Du kannst Spotify nicht mehr als 14 Tage im Ausland nutzen!!Ich hab das Konto erst frisch eroeffnet und auch auf das richtige Land. Auch hab ich seitdem Spotify nie im Ausla...

  • Visitor
  • Hey zusammen seit einiger Zeit kann ich mich nicht mehr anmelden. Die Message: Du kannst Spotify nicht mehr als 14 Tage im Ausland nutzen!! Ich hab das Konto erst frisch eroeffnet und auch auf das...
  • Akosua
  • Newbie
  • 1926 Views
  • 2 replies
  • 0 likes
  • 1926 Views
  • 2 replies
  • 0 likes

Premium Account Missing

Recently, (approximately first/second week of Jan 2018) my husband and I noticed that my Spotify Premium account was non-functional. Up til this point I had been a Premium member for a couple years with no issue. Not only was my Premium deleted but A...

  • Visitor
  • Recently, (approximately first/second week of Jan 2018) my husband and I noticed that my Spotify Premium account was non-functional. Up til this point I had been a Premium member for a couple years w...
  • user-removed
  • Not applicable
  • 697 Views
  • 2 replies
  • 0 likes
  • 697 Views
  • 2 replies
  • 0 likes

Superuser Contribution Issue Changing from Premium to Student Premium

I am trying to switch from a premium subscription to a student premium subscription. I put my credit card info in and it took me to a student verification form. When I put in my name and college into the form it says "a problem has occurred." Is this...

  • Newbie
  • I am trying to switch from a premium subscription to a student premium subscription. I put my credit card info in and it took me to a student verification form. When I put in my name and college into...
  • Aimee_T
  • Roadie
  • 594 Views
  • 1 replies
  • 0 likes
  • 594 Views
  • 1 replies
  • 0 likes