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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4191 Views
  • 0 replies
  • 9 likes
  • Security
  • 4191 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 462735 Views
  • 974 replies
  • 110 likes
  • Account
  • 462735 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204740 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204740 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112722 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112722 Views
  • 72 replies
  • 12 likes

Solved!!Superuser Contribution Me aparecen las playlist de otra persona

Desde ayer todas mis playlist han desaparecido y en su lugar han aparecido otras que parecen hechas por otra persona usando mi cuenta. Aparece mi nombre de usuario, pero la musica que contienen no es mia ni hice yo esas listas nunca. Pense que alguie...

  • Newbie
  • Desde ayer todas mis playlist han desaparecido y en su lugar han aparecido otras que parecen hechas por otra persona usando mi cuenta. Aparece mi nombre de usuario, pero la musica que contienen no es...
  • MaríaCamila
  • Roadie
  • 4431 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 4431 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium

I have premium spotify on my laptop but not on my phone and I'm on the same account. I've tried logging out and back in on my phone but the same problem is still occurring, why is this happening?

  • Newbie
  • I have premium spotify on my laptop but not on my phone and I'm on the same account. I've tried logging out and back in on my phone but the same problem is still occurring, why is this happening? &n...
  • MaríaCamila
  • Roadie
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

Superuser Contribution Still being charged!!! Free account.

Hey Spotify, You have no phone contact. I noticed I am being charged 9.99 a month, and I cancelled my premium status months ago - and I was charged last month too. I checked my account, and it is listed as free. I checked my other email and it is not...

  • Newbie
  • Hey Spotify,   You have no phone contact. I noticed I am being charged 9.99 a month, and I cancelled my premium status months ago - and I was charged last month too. I checked my account, and ...
  • MaríaCamila
  • Roadie
  • 347 Views
  • 1 replies
  • 0 likes
  • 347 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account hacked

Hey! So someone logged into my account from a GalaxyS8 and I have no idea who this can be. I logged out of all my devices, as well as changing my password, but when I logged back on the person kept playing music trough my account. Would you be able t...

  • Casual Listener
  • Hey!   So someone logged into my account from a GalaxyS8 and I have no idea who this can be. I logged out of all my devices, as well as changing my password, but when I logged back on the pers...
  • MaríaCamila
  • Roadie
  • 735 Views
  • 1 replies
  • 0 likes
  • 735 Views
  • 1 replies
  • 0 likes

Superuser Contribution cambiar el pais de la cuenta

necesito cambiar el pais de mi cuenta de alemania a españa y no me deja porque pago con una cuenta de paypal alemana. alguien sabe como cambiar el método de pago?gracias

  • Newbie
  • necesito cambiar el pais de mi cuenta de alemania a españa y no me deja porque pago con una cuenta de paypal alemana. alguien sabe como cambiar el método de pago? gracias
  • szasza
  • Newbie
  • 1880 Views
  • 3 replies
  • 0 likes
  • 1880 Views
  • 3 replies
  • 0 likes

Solved!! how to make 2 artist profiles into one

Hey guys, I'm Mark OI've been doing collabs lately. 2 were uploaded on spotify but only one appears on my artist profile. The other one sits under another Mark O profile which is really annoying because that means I have two profiles. Anyone got any ...

  • Casual Listener
  • Hey guys,  I'm Mark O I've been doing collabs lately.  2 were uploaded on spotify but only one appears on my artist profile.  The other one sits under another Mark O profile which i...
  • CzechFencer
  • Composer
  • 1355 Views
  • 3 replies
  • 0 likes
  • 1355 Views
  • 3 replies
  • 0 likes

Need to disable james.burchfield premium account

Hello, my other username is james.burchfield, i need to disable the premium service but the email address is associated with another email address which I can no longer access. I also do not have the password to it. Could spotify please assist?

  • Newbie
  • Hello, my other username is james.burchfield, i need to disable the premium service but the email address is associated with another email address which I can no longer access. I also do not have the...
  • itsHoro
  • Casual Listener
  • 322 Views
  • 1 replies
  • 0 likes
  • 322 Views
  • 1 replies
  • 0 likes

Solved!! Problem

Hi, i have a big problem with my account premium. It all start 1 years ago. Someone can enter in my account and do what he want, add song and delete mine!! Yesterday he add more than 100 song! ( all ugly song ) I delete all of them and a few minutes ...

  • Newbie
  • Hi,  i have a big problem with my account premium. It all start 1 years ago. Someone can enter in my account and do what he want, add song and delete mine!! Yesterday he add more than 100 song!...
  • Maxim
  • Spotify Star
  • 357 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 357 Views
  • 1 replies
  • 0 likes

Someone stole my account

I have received a emaik (attached) and someone have changed my accoount email. Now i can't access or change my email/password. I have blocked my paypal suscription in order to no be stolen. This is unaceptable.

  • Newbie
  • I have received a emaik (attached) and someone have changed my accoount email. Now i can't access or change my email/password. I have blocked my paypal suscription in order to no be stolen. Th...
  • Maxim
  • Spotify Star
  • 308 Views
  • 1 replies
  • 0 likes
  • Account
  • 308 Views
  • 1 replies
  • 0 likes

Superuser Contribution Someone is using my account

There's a device connectet to my sporify that is not mine nor does it belong to anyone in my family. It is really irritating when i'm listening to music and it just turnes of because someone else, that I don't know, is listening from my account with ...

  • Newbie
  • There's a device connectet to my sporify that is not mine nor does it belong to anyone in my family. It is really irritating when i'm listening to music and it just turnes of because someone else, th...
  • MaríaCamila
  • Roadie
  • 552 Views
  • 1 replies
  • 0 likes
  • Windows
  • 552 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant Log In!!!!

This is horrible....How can i log in online but when i try through the app it constantly tells me mhy info is wrong? Ive changed my password like 15 times and it still tells me im wrong. Also why cant you just have my username somewhere I can see it....

  • Casual Listener
  • This is horrible....How can i log in online but when i try through the app it constantly tells me mhy info is wrong? Ive changed my password like 15 times and it still tells me im wrong. Also why can...
  • ShellyBarel
  • Casual Listener
  • 1082 Views
  • 10 replies
  • 0 likes
  • 1082 Views
  • 10 replies
  • 0 likes

How to my premium from an account to another?

How can i move my premium fron an account to anorher?

  • Newbie
  • How can i move my premium fron an account to anorher?
  • IguanaSetup
  • Community Legend
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account was deleted for no reason, Premium customer. Had to start new account, can't access original

I am a Spotify Premium subscriber and have been for years, but all of a sudden I can't access my account. When I try to change the password, it doesn't recognize the email I've been using. My payment is up to date. I've been shut out of the service -...

  • Casual Listener
  • I am a Spotify Premium subscriber and have been for years, but all of a sudden I can't access my account. When I try to change the password, it doesn't recognize the email I've been using. My payment...
  • SpotifyLuke1
  • Casual Listener
  • 411 Views
  • 3 replies
  • 0 likes
  • 411 Views
  • 3 replies
  • 0 likes

Facebook Connection Error

Hello, when I try to connect my Spotify Account to my Facebook Account i get an error message: "Sorry there has been a temporary error, please try again later." I already tried to delete Spotify from my Facebook Apps, but it didnt help. I am using my...

  • Newbie
  • Hello,   when I try to connect my Spotify Account to my Facebook Account i get an error message: "Sorry there has been a temporary error, please try again later."   I already tried to d...
  • 662 Views
  • 0 replies
  • 0 likes
  • 662 Views
  • 0 replies
  • 0 likes

How to change the username?

i'm using a sistem in my house that needs to do the login with the username, and i always need to write all that numbers and letters.... i've alread tried to use just the e-mail to do my login but it not works. Pleeeeease, how can i change my usernam...

  • Newbie
  • i'm using a sistem in my house that needs to do the login with the username, and i always need to write all that numbers and letters.... i've alread tried to use just the e-mail to do my login but it...
  • Luke
  • Spotify Star
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes

My card was charged at 11:13pm march 7, 2018. my bill isnt due until march 8,2018

Just wondering since I cannot speak to anyone immediately, how can I get my money back fast! My due date is for march 8, 2018 . How can they take it out anytime before that, I was rushing home from work tonight just to cancel it before 12am, because ...

  • Newbie
  • Just wondering since I cannot speak to anyone immediately, how can I get my money back fast! My due date is for march 8, 2018 . How can they take it out anytime before that, I was rushing home from w...
  • Luke
  • Spotify Star
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

U STEALED MY MONEY

WHATS GOING ON KIDS HOW CAN U DOING LIKE THIS ? I DONT CARE , U SHOULD TO PAY IT ME BACK IN SHORT RIGHT NOW!!

  • Newbie
  • WHATS GOING ON KIDS  HOW CAN U DOING LIKE THIS ? I DONT CARE , U SHOULD TO PAY IT ME BACK IN SHORT RIGHT NOW!!   <removed sensitive information>
  • Luke
  • Spotify Star
  • 260 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 260 Views
  • 1 replies
  • 1 likes

Starbucks Partners spotify premium not working

I am a starbucks partner and it wont let me register for the free spotify premium, it just says "something went wrong" HELP

  • Casual Listener
  • I am a starbucks partner and it wont let me register for the free spotify premium, it just says "something went wrong" HELP
  • Marie9801
  • Newbie
  • 5125 Views
  • 9 replies
  • 0 likes
  • 5125 Views
  • 9 replies
  • 0 likes

Logging in

I need to change my payment information, but when I try to log in it says error. I have tried every possible way to log in. When I try to change my password it says an email is sent to my account, but there is no email there. I do however get their u...

  • Newbie
  • I need to change my payment information, but when I try to log in it says error. I have tried every possible way to log in. When I try to change my password it says an email is sent to my account, bu...
  • AkdM_
  • Casual Listener
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

Solved!! Someone steal my acc

Someone steal my account but I'm still paying premium price. In my credit card informations "[removed]" in 28/02/2018 is not mine. Can you delete this account? He/She changes everything(e-mail address and username) so I can't access back.

  • Newbie
  • Someone steal my account but I'm still paying premium price. In my credit card informations "[removed]" in 28/02/2018 is not mine. Can you delete this account? He/She changes everything(e-mail addres...
  • Maxim
  • Spotify Star
  • 507 Views
  • 1 replies
  • 0 likes
  • Account
  • 507 Views
  • 1 replies
  • 0 likes