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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
83506 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
659347 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
741045 Views
18 replies
29 likes
Hi, I am trying to change the email on my spotify account but it want me to verify my password to do this and I can't remember it. I can't request a reset because I can't get into the old email (it was a work account). Is there a way to recover my pa...
Hi, I am trying to change the email on my spotify account but it want me to verify my password to do this and I can't remember it. I can't request a reset because I can't get into the ...
Regular
811 Views
1 replies
0 likes
Hey Spotify, You have no phone contact. I noticed I am being charged 9.99 a month, and I cancelled my premium status months ago - and I was charged last month too. I checked my account, and it is listed as free. I checked my other email and it is not...
Hey Spotify, You have no phone contact. I noticed I am being charged 9.99 a month, and I cancelled my premium status months ago - and I was charged last month too. I checked my account, and ...
Roadie
433 Views
1 replies
0 likes
I can't login Spotify on my Android device. The write "Unable to login. Either the Username or Password is incorrect", but I can login on my computer . Help my please
I can't login Spotify on my Android device. The write "Unable to login. Either the Username or Password is incorrect", but I can login on my computer . Help my please
Spotify Star
498 Views
1 replies
0 likes
Hello, just have a quick question.What if I add a song to my playlist on my phone, download it(so I can listen to it offline etc.) and after any time I delete this song from my playlist? Is this song automatically being deleted from my Android device...
Hello, just have a quick question. What if I add a song to my playlist on my phone, download it(so I can listen to it offline etc.) and after any time I delete this song from my playlist? Is this so...
Casual Listener
975 Views
1 replies
3 likes
cant login with fb and spotify accounttry instal 2x still cant login im using huawei y5
cant login with fb and spotify account try instal 2x still cant login im using huawei y5
Spotify Star
512 Views
1 replies
0 likes
Hey! So someone logged into my account from a GalaxyS8 and I have no idea who this can be. I logged out of all my devices, as well as changing my password, but when I logged back on the person kept playing music trough my account. Would you be able t...
Hey! So someone logged into my account from a GalaxyS8 and I have no idea who this can be. I logged out of all my devices, as well as changing my password, but when I logged back on the pers...
Roadie
826 Views
1 replies
0 likes
Hello, There were a few songs that I really liked from the "mint" playlist last week that I realized did not save to my account. I noticed the songs in this playlist were changed this week and I can no longer find them because I don't remember the ti...
Hello, There were a few songs that I really liked from the "mint" playlist last week that I realized did not save to my account. I noticed the songs in this playlist were changed this week a...
Spotify Star
1742 Views
1 replies
0 likes
I load artists/songs I want to explore in the future into playlists to listen to later and then split into other playlists. I have been doing this for years on Spotify. I fill them to the limit (close to 10k) songs before splitting them. I keep aboou...
I load artists/songs I want to explore in the future into playlists to listen to later and then split into other playlists. I have been doing this for years on Spotify. I fill them to the limit (clos...
Casual Listener
1133 Views
4 replies
0 likes
I don't know how to use this tip, cause everytime i click at it, it just send me to my own account. I dont know how i create a new account, with my new email, and the old email is deleted. Tip: If you no longer have access to the registered email add...
I don't know how to use this tip, cause everytime i click at it, it just send me to my own account. I dont know how i create a new account, with my new email, and the old email is deleted. Tip...
Spotify Legend
622 Views
1 replies
0 likes
I don't understand but for some reason since yestarday i can't logic to the spotify app on android, i tried to change passwords, installing older versions, creating a new account and i still can't logic, it says password or username is incorrect (in ...
I don't understand but for some reason since yestarday i can't logic to the spotify app on android, i tried to change passwords, installing older versions, creating a new account and i still can't lo...
Casual Listener
523 Views
1 replies
0 likes
I was using my Spotify normally and suddenly someone starts to change the music I am listening and when I look al my playlists are gone and my family couldn’t use the premium account anymore. Because happened only once I thought the problem was over ...
I was using my Spotify normally and suddenly someone starts to change the music I am listening and when I look al my playlists are gone and my family couldn’t use the premium account any...
Spotify Star
399 Views
1 replies
0 likes
Hi, I recently moved to another country, tried to change my country to the new one by updating my subscription, but don't get any payments options for that country to choose, just payment options from my old country. Tried paypal but still the countr...
Hi, I recently moved to another country, tried to change my country to the new one by updating my subscription, but don't get any payments options for that country to choose, just paym...
Community Legend
274 Views
1 replies
0 likes
I get this mail and I install the application of this same page, I do not understand what the problem "Dear user: We detected abnormal activity on the app you are using so we have disabled it. Don’t worry - your Spotify account is safe.To access your...
I get this mail and I install the application of this same page, I do not understand what the problem "Dear user: We detected abnormal activity on the app you are using so we have disab...
Not applicable
736 Views
1 replies
0 likes
Hello, a moment ago I received an email saying that there is a fake Spotify apk on my device and that I deleted it, otherwise I could lose my premium account.The problem is that the apk is downloaded from play store and the account I use is within a ...
Hello, a moment ago I received an email saying that there is a fake Spotify apk on my device and that I deleted it, otherwise I could lose my premium account. The problem is that the apk is download...
Not applicable
612 Views
1 replies
0 likes
I live in Ireland and haven’t left the country recently. I use a free account but have been locked out and am getting a message that I can only use my account abroad for 14 days. Can you reset my account please??
I live in Ireland and haven’t left the country recently. I use a free account but have been locked out and am getting a message that I can only use my account abroad for 14 days. Can you reset my acc...
Casual Listener
560 Views
3 replies
0 likes
Hi,I'm from Brazil and I don't know if here have some brazilian moderator,so,sorry for my bad english.Today in the morning I use my Spotify (free) and now don't work,every time ask me to do the login again and always appears that my nickname or passw...
Hi,I'm from Brazil and I don't know if here have some brazilian moderator,so,sorry for my bad english. Today in the morning I use my Spotify (free) and now don't work,every time ask me to do the log...
Newbie
360 Views
1 replies
0 likes
My credit card expired. I'm trying to update it but when I click the update button it just refreshes the page and will not allow me to fill in new credit card info. Help please.
My credit card expired. I'm trying to update it but when I click the update button it just refreshes the page and will not allow me to fill in new credit card info. Help please.
Newbie
410 Views
1 replies
0 likes
I am a Spotify Premium subscriber and have been for years, but all of a sudden I can't access my account. When I try to change the password, it doesn't recognize the email I've been using. My payment is up to date. I've been shut out of the service -...
I am a Spotify Premium subscriber and have been for years, but all of a sudden I can't access my account. When I try to change the password, it doesn't recognize the email I've been using. My payment...
Casual Listener
521 Views
3 replies
0 likes
Hi, Is there a way to delete my account data without deleting my account? I would like to start again from scratch, without my current account data, music history and so on, to build again a new library and new automatic suggestions.Thanks.
Hi, Is there a way to delete my account data without deleting my account? I would like to start again from scratch, without my current account data, music history and so on, to build again a n...
Spotify Star
12365 Views
3 replies
3 likes
I logged into Spotify using my Facebook, and I changed my email address through Facebook but it has not updated on my Spotify account. How do I sync my Spotify and Facebook accounts? I've tried disconnecting my Facebook and Spotify accounts and recon...
I logged into Spotify using my Facebook, and I changed my email address through Facebook but it has not updated on my Spotify account. How do I sync my Spotify and Facebook accounts? I've tried disco...
Spotify Legend
398 Views
1 replies
0 likes
