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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80453 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
654004 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734477 Views
18 replies
29 likes
I live in Ireland and haven’t left the country recently. I use a free account but have been locked out and am getting a message that I can only use my account abroad for 14 days. Can you reset my account please??
I live in Ireland and haven’t left the country recently. I use a free account but have been locked out and am getting a message that I can only use my account abroad for 14 days. Can you reset my acc...
Casual Listener
556 Views
3 replies
0 likes
Hi,I'm from Brazil and I don't know if here have some brazilian moderator,so,sorry for my bad english.Today in the morning I use my Spotify (free) and now don't work,every time ask me to do the login again and always appears that my nickname or passw...
Hi,I'm from Brazil and I don't know if here have some brazilian moderator,so,sorry for my bad english. Today in the morning I use my Spotify (free) and now don't work,every time ask me to do the log...
Newbie
357 Views
1 replies
0 likes
My credit card expired. I'm trying to update it but when I click the update button it just refreshes the page and will not allow me to fill in new credit card info. Help please.
My credit card expired. I'm trying to update it but when I click the update button it just refreshes the page and will not allow me to fill in new credit card info. Help please.
Newbie
409 Views
1 replies
0 likes
I am a Spotify Premium subscriber and have been for years, but all of a sudden I can't access my account. When I try to change the password, it doesn't recognize the email I've been using. My payment is up to date. I've been shut out of the service -...
I am a Spotify Premium subscriber and have been for years, but all of a sudden I can't access my account. When I try to change the password, it doesn't recognize the email I've been using. My payment...
Casual Listener
511 Views
3 replies
0 likes
Hi, Is there a way to delete my account data without deleting my account? I would like to start again from scratch, without my current account data, music history and so on, to build again a new library and new automatic suggestions.Thanks.
Hi, Is there a way to delete my account data without deleting my account? I would like to start again from scratch, without my current account data, music history and so on, to build again a n...
Spotify Star
12333 Views
3 replies
3 likes
I logged into Spotify using my Facebook, and I changed my email address through Facebook but it has not updated on my Spotify account. How do I sync my Spotify and Facebook accounts? I've tried disconnecting my Facebook and Spotify accounts and recon...
I logged into Spotify using my Facebook, and I changed my email address through Facebook but it has not updated on my Spotify account. How do I sync my Spotify and Facebook accounts? I've tried disco...
Spotify Legend
394 Views
1 replies
0 likes
Last week I and a couple other barista at Starbucks found out that our premium has suddenly been deactivated. There was no mention of Spotify being taken off of our benefits, and no answer as to why we were suddenly on a free account. I have over 2 t...
Last week I and a couple other barista at Starbucks found out that our premium has suddenly been deactivated. There was no mention of Spotify being taken off of our benefits, and no answer as to...
Not applicable
857 Views
1 replies
0 likes
There's a device connectet to my sporify that is not mine nor does it belong to anyone in my family. It is really irritating when i'm listening to music and it just turnes of because someone else, that I don't know, is listening from my account with ...
There's a device connectet to my sporify that is not mine nor does it belong to anyone in my family. It is really irritating when i'm listening to music and it just turnes of because someone else, th...
Roadie
668 Views
1 replies
0 likes
Merhabalar, ben spotify ogrenci kampanyasi icin kartima belirli bi miktar yukleme yapip ogrenci kampanyasini satin almak icin isleme basladim kart bilgilerimi girdim, gelen sms kodunu onayladim ve spotify tarafindan islem tamamlanana dek ucret alinmi...
Merhabalar, ben spotify ogrenci kampanyasi icin kartima belirli bi miktar yukleme yapip ogrenci kampanyasini satin almak icin isleme basladim kart bilgilerimi girdim, gelen sms kodunu onayladim ve ...
Spotify Legend
692 Views
1 replies
0 likes
Hi , I ve change my phone a i remeber only the username of my account , i dont have password and email adress , how cant i solve this problem ?
Hi , I ve change my phone a i remeber only the username of my account , i dont have password and email adress , how cant i solve this problem ?
Casual Listener
327 Views
2 replies
0 likes
Estimados necesito ayuda hace mucho tiempo mis hermanos me ayudaron a suscribirme a la cuenta con cargo a mi tarjeta sin embargo en ese entonces otro familiar quedo como titular de la cuenta ahora yo quiero ser titular de mi cuenta y quiero saber com...
Estimados necesito ayuda hace mucho tiempo mis hermanos me ayudaron a suscribirme a la cuenta con cargo a mi tarjeta sin embargo en ese entonces otro familiar quedo como titular de la cuenta ah...
Newbie
415 Views
2 replies
0 likes
Dear Support -After clearing my browser history on my phone, I could no longer log in to Spotify. I tried logging in using Facebook, as usual, and it gave me an error consistently. I made sure I was logged in to Facebook on my phone and it still did ...
Dear Support - After clearing my browser history on my phone, I could no longer log in to Spotify. I tried logging in using Facebook, as usual, and it gave me an error consistently. I ma...
Not applicable
465 Views
1 replies
0 likes
Hello everyone,I downloaded my spotify account during my Erasmus period in another country. Now I'm again in my native country and my spotify stopped to work. I should change on my settings my country but it cannot let me enter on my profile. How can...
Hello everyone, I downloaded my spotify account during my Erasmus period in another country. Now I'm again in my native country and my spotify stopped to work. I should change on my settings my coun...
Spotify Star
337 Views
1 replies
0 likes
When I log in with my Laptop everything is Ok. Premium version works. If I try to log in with my phone, Spotify says to download Premium version but the account is still Premium. Why?
When I log in with my Laptop everything is Ok. Premium version works. If I try to log in with my phone, Spotify says to download Premium version but the account is still Premium. Why?
Not applicable
347 Views
1 replies
0 likes
He cambiado de tarjeta y no me deja cambiarla ni en "actualizar datos" ni en "alterar o cancelar". Quiero mantener el mismo plan
He cambiado de tarjeta y no me deja cambiarla ni en "actualizar datos" ni en "alterar o cancelar". Quiero mantener el mismo plan
Spotify Legend
435 Views
1 replies
1 likes
Whenever I put in the right credentials, it tells me that the username or Password is incorrect even though I changed my password and everything. So after that I tried loging in with facebook. It said error and didn't let me login either. PLEASE HELP...
Whenever I put in the right credentials, it tells me that the username or Password is incorrect even though I changed my password and everything. So after that I tried loging in with facebook. It sai...
Not applicable
426 Views
1 replies
0 likes
I can't log in with my correct username and password . I did reset but still can't log in
I can't log in with my correct username and password . I did reset but still can't log in
Not applicable
330 Views
1 replies
0 likes
I have premium spotify on my laptop but not on my phone and I'm on the same account. I've tried logging out and back in on my phone but the same problem is still occurring, why is this happening?
I have premium spotify on my laptop but not on my phone and I'm on the same account. I've tried logging out and back in on my phone but the same problem is still occurring, why is this happening? &n...
Roadie
323 Views
1 replies
0 likes
Hello, when I try to connect my Spotify account to my Facebook account on the Spotify website, the following error message apperars: "Es gab einen kurzzeitigen Fehler, bitte versuche es spaeter noch einmal."(In English: There was a temporary mistake....
Hello, when I try to connect my Spotify account to my Facebook account on the Spotify website, the following error message apperars: "Es gab einen kurzzeitigen Fehler, bitte v...
Newbie
539 Views
2 replies
0 likes
Somebody or something deleted my songs in my library and my playlists and added some songs.How it is possible?
Somebody or something deleted my songs in my library and my playlists and added some songs. How it is possible?
Spotify Star
315 Views
1 replies
0 likes
