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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1440 Views
  • 0 replies
  • 7 likes
  • Security
  • 1440 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 444988 Views
  • 970 replies
  • 108 likes
  • Account
  • 444988 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198636 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198636 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108029 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108029 Views
  • 70 replies
  • 11 likes

Segregation of Tracks from Smartphone and PC

Hi folksI have one question regarding the possible separation of tracks from my smartphone and my PC. On my smartphone I like to hear audio books and almost never listen to songs etc. I use my PC to listen to music instead, but due to spotify connect...

  • Newbie
  • Hi folks I have one question regarding the possible separation of tracks from my smartphone and my PC. On my smartphone I like to hear audio books and almost never listen to songs etc. I use my PC t...
  • 201 Views
  • 0 replies
  • 0 likes
  • Account
  • 201 Views
  • 0 replies
  • 0 likes

Wrong Connection with other mobil

Hi! Since 1 hour Spoitfy connects to an other mobil I dont know.I Have a Premium Account using Spotify on my Desktop (Mac) and Iphone.When I now open the App on my Iphone and start playing music will stop the music, then I Screen appears that I am no...

  • Newbie
  • Hi!   Since 1 hour Spoitfy connects to an other mobil I dont know. I Have a Premium Account using Spotify on my Desktop (Mac) and Iphone. When I now open the App on my Iphone and start pla...
  • Maxim
  • Spotify Star
  • 189 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 189 Views
  • 1 replies
  • 0 likes

Solved!! Password changed unintentionally

My Premium account suddenly stopped working. It complains about incorrect password. The password was stored in my web browser and I haven't changed it so either this is a problem in Spotify's system or a hijack of my account. I'm not able to reset th...

  • Visitor
  • My Premium account suddenly stopped working. It complains about incorrect password. The password was stored in my web browser and I haven't changed it so either this is a problem in Spotify's system ...
  • Maxim
  • Spotify Star
  • 349 Views
  • 1 replies
  • 0 likes
  • 349 Views
  • 1 replies
  • 0 likes

Family upgrade for telco premium

Hi there, My mobile phone package includes Spotify Premium, is there a way to pay extra via my account to upgrade to Spotify Family?

  • Newbie
  • Hi there,   My mobile phone package includes Spotify Premium, is there a way to pay extra via my account to upgrade to Spotify Family? 
  • Maxim
  • Spotify Star
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

I cannot create an account

For three days now I try to create an account. On mobile (android) it fails and says after accepting the agreement that my data has changed. On computer (Linux and Windows, Firefox, Chrome, Edge) I enter all data, confirm that I'm not a robot, accept...

  • Casual Listener
  • For three days now I try to create an account. On mobile (android) it fails and says after accepting the agreement that my data has changed. On computer (Linux and Windows, Firefox, Chrome, Edge) I e...
  • Shadouw
  • Casual Listener
  • 377 Views
  • 2 replies
  • 0 likes
  • 377 Views
  • 2 replies
  • 0 likes

Rules regarding suspicious streaming.

Since some people have had accounts deleted for streaming certain tracks or artists an unusual number of times, will someone please tell me what "unusually high streaming is?" For example, is it listening to a song hourly like on top 40 radio or is i...

  • Casual Listener
  • Since some people have had accounts deleted for streaming certain tracks or artists an unusual number of times, will someone please tell me what "unusually high streaming is?"   For example, is ...
  • M3ntally-iLL
  • Newbie
  • 2881 Views
  • 3 replies
  • 0 likes
  • 2881 Views
  • 3 replies
  • 0 likes

Family plan: members does not have their own account

HiI have had a premium account with my mobile subscription. I has now ended and I changed my subscription to family so that my husband and son could have an account as well. We have followed the guide, but there is only one that can play at a time. H...

  • Newbie
  • Hi I have had a premium account with my mobile subscription. I has now ended and I changed my subscription to family so that my husband and son could have an account as well. We have followed t...
  • brummans9756
  • Newbie
  • 1197 Views
  • 2 replies
  • 2 likes
  • 1197 Views
  • 2 replies
  • 2 likes

Account wrong username

The wrong username appears when I open spotify even though I wrote a different name that is not the one that appears

  • Visitor
  • The wrong username appears when I open spotify even though I wrote a different name that is not the one that appears
  • this1marcel
  • Gig Goer
  • 499 Views
  • 2 replies
  • 0 likes
  • Account
  • 499 Views
  • 2 replies
  • 0 likes

I want my username not numbers

Could anybody help me change my username from numbers to my name? Facebook account is not linked to my account. Just login with email.

  • Newbie
  • Could anybody help me change my username from numbers to my name? Facebook account is not linked to my account. Just login with email.  
  • this1marcel
  • Gig Goer
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Cant change location it says email is already taken ?

Hi im logged into my account and for some reason its stating my location is the us but im from the uk. When i try and change to the uk it comes up with an error that my email address is already taken. Please help

  • Newbie
  • Hi im logged into my account and for some reason its stating my location is the us but im from the uk. When i try and change to the uk it comes up with an error that my email address is already taken...
  • RiannePat
  • Newbie
  • 900 Views
  • 3 replies
  • 1 likes
  • 900 Views
  • 3 replies
  • 1 likes

Solved!! HOW CAN I LINK MY ARTIST PROFILES ?

Every time my music is released, spotify create a new profile, now i have 3 artist profiles ,how can i link all my music in only one profile???

  • Casual Listener
  • Every time my music is released, spotify create a new profile, now i have 3 artist profiles ,how can i link all my music in only one profile???
  • Maxim
  • Spotify Star
  • 10482 Views
  • 6 replies
  • 0 likes
  • 10482 Views
  • 6 replies
  • 0 likes

My music is uploading with wrong artist name

I'm recently releasing an album called "How Beautiful - Summer Soul (feat. TAEK) through DistroKid and came across an issue. My featuring artist name is TAEK (all caps) but DistroKid uploaded it as Taek. I tried to re-upload the album with all caps i...

  • Visitor
  • I'm recently releasing an album called "How Beautiful - Summer Soul (feat. TAEK) through DistroKid and came across an issue. My featuring artist name is TAEK (all caps) but DistroKid uploaded it as T...
  • Maxim
  • Spotify Star
  • 3313 Views
  • 2 replies
  • 0 likes
  • Other
  • 3313 Views
  • 2 replies
  • 0 likes

Solved!! I cannot change my country for paying for premium

Hello,I am currently residing in Turkey. I was trying to subsribe to premium and I am using my dad's credit card who is currently in Oman and his credit card is from there. When I am trying to pay, I am getting an error message that I cannot pay usin...

  • Newbie
  • Hello, I am currently residing in Turkey. I was trying to subsribe to premium and I am using my dad's credit card who is currently in Oman and his credit card is from there. When I am trying to pa...
  • Maxim
  • Spotify Star
  • 1123 Views
  • 1 replies
  • 0 likes
  • 1123 Views
  • 1 replies
  • 0 likes

High school student charged for student discount

Hi. I didnt know that the student discount wasnt applicable for high school students. So I went and put my bank information for the premium student discount and i got charged for it. How do i get my money back? Pls reply asap.

  • Newbie
  • Hi. I didnt know that the student discount wasnt applicable for high school students. So I went and put my bank information for the premium student discount and i got charged for it. How do i get my ...
  • Maxim
  • Spotify Star
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Superuser Contribution how to unlink facebook account and add an email account instaed

I dont want to use my facebook account for my spotify anymore. I want to change it so i can use another email for my spotify.

  • Visitor
  • I dont want to use my facebook account for my spotify anymore. I want to change it so i can use another email for my spotify.  
  • Alfredo
  • Roadie
  • 486 Views
  • 1 replies
  • 0 likes
  • 486 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't change my country or billing information

I moved from the US to the NL, have followed all the instructions online (https://support.spotify.com/nl/article/How-can-I-change-my-country-setting/), and can't update my country or payment method (with the new country zip code). I have a premium ac...

  • Newbie
  • I moved from the US to the NL, have followed all the instructions online (https://support.spotify.com/nl/article/How-can-I-change-my-country-setting/), and can't update my country or payment method (...
  • Alfredo
  • Roadie
  • 305 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 305 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't find confirmation email and says I'm not premium

I can't find my confirmation email and I've looked in the junk folder. I signed up for a free trial but it won't let me download music as its saying I'm not premium.

  • Newbie
  • I can't find my confirmation email and I've looked in the junk folder. I signed up for a free trial but it won't let me download music as its saying I'm not premium.
  • Alfredo
  • Roadie
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem when log in

Please help me, i want to log in but failed. Is not because incorrect email or password, when i want to log in, it just can't be processed. And didn't say incorrect email or password. What can i do?

  • Newbie
  • Please help me, i want to log in but failed. Is not because incorrect email or password, when i want to log in, it just can't be processed. And didn't say incorrect email or password. What can i do?&...
  • Alfredo
  • Roadie
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot re-join family subscription after being kicked out for not verifying email address

1. I have been used Spotify for a long time using Facebook login2. Recently accepted an invitation to a family premium3. Somehow Spotify emailed me at my Facebook account's email to verify email (Hello? Im a long time user), and it went to junk mail4...

  • Newbie
  • 1. I have been used Spotify for a long time using Facebook login 2. Recently accepted an invitation to a family premium 3. Somehow Spotify emailed me at my Facebook account's email to verify email ...
  • Alfredo
  • Roadie
  • 769 Views
  • 1 replies
  • 0 likes
  • Premium
  • 769 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect - Multiple Speakers/Devices

its like someone else is using my account. i have logged out from every device but sometimes when im lisetening to music another device pops up (web player (Chrome)) and starts playing **bleep**ty music, or changeing song on my playlist. does anyone ...

  • Newbie
  • its like someone else is using my account. i have logged out from every device but sometimes when im lisetening to music another device pops up (web player (Chrome)) and starts playing **bleep**ty mu...
  • Alfredo
  • Roadie
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes