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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Papusvagyok
  • Newbie
  • 353283 Views
  • 902 replies
  • 105 likes
  • Account
  • 353283 Views
  • 902 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1152608 Views
  • 119 replies
  • 110 likes
  • Account
  • 1152608 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 88419 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 88419 Views
  • 68 replies
  • 10 likes

Na confirmação de conta os membros do meu plano familiar nao conseguem confirmar

Já mandei o link de convite por email, os membros ja utilizavam o plano familiar, mas solicitou a confirmação, recebi um email dizendo que estava tudo ok com as confirmações e depois o premium deles parou de funciona, ja desativei o plano, reativei, ...

  • Newbie
  • Já mandei o link de convite por email, os membros ja utilizavam o plano familiar, mas solicitou a confirmação, recebi um email dizendo que estava tudo ok com as confirmações e depois o premium deles ...
  • Bittencourt
  • Spotify Star
  • 2808 Views
  • 21 replies
  • 3 likes
  • 2808 Views
  • 21 replies
  • 3 likes

Solved!! Email won't change

I have spotify registered through facebook, around a month ago I changed my facebook email but it still hasn't updated on spotify. I tried changing it again to other email but with no results.I want to change my mail before I try premium service.

  • Visitor
  • I have spotify registered through facebook, around a month ago I changed my facebook email but it still hasn't updated on spotify. I tried changing it again to other email but with no results. I wan...
  • MhsnKhnpr
  • Newbie
  • 26413 Views
  • 16 replies
  • 15 likes
  • Account
  • 26413 Views
  • 16 replies
  • 15 likes

My Spotify Premium account has been hacked

My account has been hacked. The person who has hacked my account has changed the email address connected with it to . Is there some way you can help me regain access to my account?

  • Newbie
  • My account has been hacked. The person who has hacked my account has changed the email address connected with it to <removed for security>.   Is there some way you can help me regain a...
  • Maxim
  • Spotify Star
  • 359 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 359 Views
  • 1 replies
  • 0 likes

Checking device IPs?

Hey it seems like somebody else is using my account, how do I check if they are and how do I block their IP access?

  • Newbie
  • Hey it seems like somebody else is using my account, how do I check if they are and how do I block their IP access?
  • Maxim
  • Spotify Star
  • 357 Views
  • 1 replies
  • 0 likes
  • 357 Views
  • 1 replies
  • 0 likes

Forgot the email I used for an account

Hi I accidentally logged out of my account and I couldn't log back in because I'd forgotten my password. I know my username so I tried resetting my password but I can't remember what email I used. Is there any way I can find out what email I used for...

  • Newbie
  • Hi I accidentally logged out of my account and I couldn't log back in because I'd forgotten my password. I know my username so I tried resetting my password but I can't remember what email I use...
  • Flanstario1
  • Composer
  • 373 Views
  • 1 replies
  • 0 likes
  • Account
  • 373 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account Hacked

Hello, My account has been Hacked last night... I received this mail from spotify : Bonjour, c'est Spotify. Nous souhaitions vous informer que l'adresse e-mail sur votre compte Spotify a été récemment modifiée. Votre ancienne adresse e-mail était :ya...

  • Newbie
  • Hello,   My account has been Hacked last night... I received this mail from spotify :   Bonjour, c'est Spotify.         ...
  • louline
  • Newbie
  • 2123 Views
  • 2 replies
  • 0 likes
  • Account
  • 2123 Views
  • 2 replies
  • 0 likes

Superuser Contribution You are currently set to off line. Go online to connect to Spotify.

How can I change the settings to go online when I can't log in to my account because I'm set to offline.

  • Newbie
  • How can I change the settings to go online when I can't log in to my account because I'm set to offline.   
  • ABarchus
  • Newbie
  • 736 Views
  • 2 replies
  • 0 likes
  • 736 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Connect - Multiple Speakers/Devices

After re etablishment of my account spotify connect doesn,t work anymore. I have reinstalled Spotify, rebooted the router, etc. but nothing helped. can you help me?

  • Regular
  • After re etablishment of my account spotify connect doesn,t work anymore. I have reinstalled Spotify, rebooted the router, etc. but nothing helped. can you help me?  
  • michpe1111
  • Regular
  • 469 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 469 Views
  • 4 replies
  • 0 likes

Removing Songs After Hacked

I was hacked in the last six months and the person using my account listened to exclusively french hip-hop/rap, and it's still affecting my discovery playlists and radio stations in general. I don't see anything about clearing my play history, and th...

  • Newbie
  • I was hacked in the last six months and the person using my account listened to exclusively french hip-hop/rap, and it's still affecting my discovery playlists and radio stations in general. I don't ...
  • songassistant
  • Composer
  • 4225 Views
  • 2 replies
  • 9 likes
  • Account
    Security
  • 4225 Views
  • 2 replies
  • 9 likes

Favorites dissapeared

Help, my favorites playlist dissapeared.

  • Newbie
  • Help, my favorites playlist dissapeared.
  • MattSuda
  • Spotify Star
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

Can't find mobile payment method

I'm having trouble. The other day, I could've sworn that Smart users can buy Premium through mobile payment method. When I was about to do just that the next two days, I can't seem to find that method again. HELP!

  • Casual Listener
  • I'm having trouble. The other day, I could've sworn that Smart users can buy Premium through mobile payment method. When I was about to do just that the next two days, I can't seem to find that metho...
  • AdrianToxx
  • Newbie
  • 3200 Views
  • 11 replies
  • 0 likes
  • Subscription
  • 3200 Views
  • 11 replies
  • 0 likes

All my playlist was deleted.

Hi, today happened something very strange, I was playing music in my Android app, suddenly it stopped, when I went to check, I realized that was opened a notice telling me that other device was playing music with my Spotify account. I didn't knew thi...

  • Newbie
  • Hi, today happened something very strange, I was playing music in my Android app, suddenly it stopped, when I went to check, I realized that was opened a notice telling me that other device was playi...
  • phan_times
  • Community Legend
  • 276 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 276 Views
  • 1 replies
  • 0 likes

Solved!! Adblocker legal?

Does the terms and conditions that say we can't use any script or automated process to manipulate spotify services mean we can't use an adblocker?

  • Casual Listener
  • Does the terms and conditions that say we can't use any script or automated process to manipulate spotify services mean we can't use an adblocker?
  • Noah
  • Spotify Star
  • 3756 Views
  • 1 replies
  • 0 likes
  • Free
    Other
  • 3756 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why won't premium let me skip or shuffle songs?

My son has had a premium account when he entered his payment this last time it now will not let him skip or shuffle song. Is there a setting he needs to click it is like he has been bumped down to the free version even though he has paid the subscrip...

  • Newbie
  • My son has had a premium account when he entered his payment this last time it now will not let him skip or shuffle song.  Is there a setting he needs to click it is like he has been bumped down...
  • TiffanyYvette
  • Newbie
  • 1384 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1384 Views
  • 2 replies
  • 0 likes

paying 5 months up front

i was curious that if i bought a 50.00 visa card will that pay for 5 months or will i get ripped off??

  • Casual Listener
  • i was curious that if i bought a 50.00 visa card will that pay for 5 months or will i get ripped off??  
  • Lisa43
  • Casual Listener
  • 326 Views
  • 2 replies
  • 0 likes
  • 326 Views
  • 2 replies
  • 0 likes

ECADE

Hello!In Brazil for you to play licensed music it is necessary to make the payment of an organ called ECADE.If I am premium Spotfy I can play the licensed songs in an environment and replace my signature of ECADE without the danger of legal justice a...

  • Newbie
  • Hello! In Brazil for you to play licensed music it is necessary to make the payment of an organ called ECADE. If I am premium Spotfy I can play the licensed songs in an environment and replace my s...
  • phan_times
  • Community Legend
  • 348 Views
  • 1 replies
  • 0 likes
  • Premium
    Unlimited
  • 348 Views
  • 1 replies
  • 0 likes

Can't change country

Hey! I need to update my payment info for my premium but I need to change country from sweden to USA to do so, since I have an american debit card. But I can't change country, it wont let me! even though I am in america. Help pleaseee

  • Newbie
  • Hey! I need to update my payment info for my premium but I need to change country from sweden to USA to do so, since I have an american debit card. But I can't change country, it wont let me! even th...
  • jacheli81
  • Newbie
  • 384 Views
  • 2 replies
  • 0 likes
  • 384 Views
  • 2 replies
  • 0 likes

Solved!! Student discounts in Ireland

I am aware that students using spotify in the uk and the usa receive a discounted charge of £4.99/$4.99 per month. Why is this not available in Ireland yet?

  • Regular
  • I am aware that students using spotify in the uk and the usa receive a discounted charge of £4.99/$4.99 per month. Why is this not available in Ireland yet?
  • adeleocallaghan
  • Newbie
  • 15421 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 15421 Views
  • 3 replies
  • 0 likes

Email changed by someone and cannot access my account

Dear Spotify, I received an email saying my email has been changed and now I cannot access my account. On top of that, I have been charged a subscription since last august that I've been disputing with my credit card company. What can I do to resolve...

  • Casual Listener
  • Dear Spotify,   I received an email saying my email has been changed and now I cannot access my account. On top of that, I have been charged a subscription since last august that I've been dis...
  • nabwong
  • Casual Listener
  • 402 Views
  • 2 replies
  • 0 likes
  • 402 Views
  • 2 replies
  • 0 likes

Email address change

I recently updated my email address with Facebook yet my spotify acount does not change to the current email address. I have followed the insptruction on changing the address in facebook and it is correct there, yet when i log out and log back into S...

  • Casual Listener
  • I recently updated my email address with Facebook yet my spotify acount does not change to the current email address. I have followed the insptruction on changing the address in facebook and it is co...
  • kejt_
  • Community Legend
  • 434 Views
  • 3 replies
  • 0 likes
  • 434 Views
  • 3 replies
  • 0 likes