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Someone else using account

Someone else using account

I am a facebook login user, I have updated my e-mail accounts, facebook and spotify, removed family users and updated the device password - logged everyone out of everything and I still have someone else somehow logging in and playing music on my spotify? Please help!

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1 Reply

Hey @gretik,

 

Welcome to the forums, help is here!

 

The article here will help you with this:

 

https://support.spotify.com/account_payment_help/privacy/someone-has-gained-access-to-my-account/

 

Let me know if I can help with anything else 🙂

 

Has this solved your issue? If it has please click  ‘Accept as a Solution’ and consider adding a ‘Like’!

 

 

Robert_WRock Star 11
Help others find this answer and click "Accept as Solution".
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