Someone else using my account

[mochalatte11]

My music was interrupted by someone who cleverly used spotify connect and took over my account. My playlists are gone and I snap shot the persons pic using my account. How do I recover my account???

[JulianA_Bogota]

Hey @mochalatte11! Thanks for bringing this to our attention.

If you're able to access your account right now, change your password as soon as possible from here, this will force-log out all active sessions. In case your account has been created with Facebook, then update your Facebook password.

In case you lost access to your account, you can contact our customer support team via email, Twitter, or Facebook. They'll be able to give you a hand with this one.

Hope everything works out for the best. Have a great day 🙂

[mochalatte11]

Not logged in using Facebook. Changed password 3x. This person is still logged in.

[guacamayero]

same issu with me! someone else connecting with my acocunt through Spotify connect. I have tried everything! annoying!!

[Ladybug087]

This is also happening to me. Someone else is using my account and I've changed my password