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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80349 Views

9 replies

2 likes

Account
Login
  • 80349 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653668 Views

13 replies

4 likes

Account
  • 653668 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734067 Views

18 replies

29 likes

  • 734067 Views
  • 18 replies
  • 29 likes

veranderen abonnement op Iphone

Hoi,ik heb een premium account. Ik heb een nieuwe Iphone gekocht en na het uploaden van de app komt er steeds: abonnement: Free. Ik wil dit wijzigen. Hoe kan ik dat doen?Thx,Gunter

Visitor

Hoi, ik heb een premium account.  Ik heb een nieuwe Iphone gekocht en na het uploaden van de app komt er steeds: abonnement: Free.  Ik wil dit wijzigen.  Hoe kan ik dat doen? Thx, G...

Hubo

Community Legend

744 Views

1 replies

0 likes

Account
  • 744 Views
  • 1 replies
  • 0 likes

Solved!! different accounts

can anyone tell me, ia spotify premium and spotify for family the same thing?

Newbie

can anyone tell me, ia spotify premium and spotify for family the same thing?

Maxim

Spotify Star

371 Views

1 replies

0 likes

Account
  • 371 Views
  • 1 replies
  • 0 likes

Hacked Spotify account

Hey,My spotify has been hacked!Username was ****** & the mail i used was *******@hotmail.com, and i got invited to premium from ****** to this following email: *******@hotmail.com.Please help!!! Need my account asap as im going on a roadtrip with fri...

Newbie

Hey, My spotify has been hacked! Username was ****** & the mail i used was *******@hotmail.com, and i got invited to premium from ****** to this following email: *******@hotmail.com. Pleas...

osornios

Spotify Star

327 Views

1 replies

0 likes

Account
  • 327 Views
  • 1 replies
  • 0 likes

Help with account urgent

Recently My account or celestial ghosts was hacked by another user seeking to abuse my premium, they changed my email address and password so I cannot feel safe using premium again and I cannot change my details. I have cancelled my premium and wish ...

Regular

Recently My account or celestial ghosts was hacked by another user seeking to abuse my premium, they changed my email address and password so I cannot feel safe using premium again and I cannot chang...

osornios

Spotify Star

271 Views

1 replies

0 likes

Account
Security
  • 271 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hacked

Recently My account celestial ghosts was hacked by another user seeking to abuse my premium, they changed my email address and password so I cannot feel safe using premium again and I cannot change my details. I have cancelled my premium and wish to ...

Regular

Recently My account celestial ghosts was hacked by another user seeking to abuse my premium, they changed my email address and password so I cannot feel safe using premium again and I cannot change m...

Jack

Roadie

209 Views

1 replies

0 likes

Account
Login
Premium
Security
  • 209 Views
  • 1 replies
  • 0 likes

Unable to Login

Its was syncd to **bleep**ing facebook, they decided to be assholes and ask for account verification, after it was sent it has taken them more then 6 months to reactivate my account, so I cant listen to my Spotify anymore! Im soooo pissed

Casual Listener

Its was syncd to **bleep**ing facebook, they decided to be assholes and ask for account verification, after it was sent it has taken them more then 6 months to reactivate my account, so I cant listen...

Rebelmex

Casual Listener

589 Views

3 replies

0 likes

Login
  • 589 Views
  • 3 replies
  • 0 likes

Hacked Account and deleting other

Recently My account Celestial_ghosts or celestial ghosts was hacked by another user seeking to abuse my premium, they changed my email address and password so I cannot feel safe using premium again and I cannot change my details. I have cancelled my ...

Regular

Recently My account Celestial_ghosts or celestial ghosts was hacked by another user seeking to abuse my premium, they changed my email address and password so I cannot feel safe using premium again a...

Matth932

Newbie

256 Views

1 replies

0 likes

Account
  • 256 Views
  • 1 replies
  • 0 likes

Superuser Contribution Where are my songs?

So, I just got a new computer so I can actually use spotify on it instead of just on my phone. I was going through my playlist and there was a bunch of songs that I have forgotten about, because they are not on my phone playlist. IT IS THE SAME PLAYL...

Casual Listener

So, I just got a new computer so I can actually use spotify on it instead of just on my phone.  I was going through my playlist and there was a bunch of songs that I have forgotten about, becaus...

Jack

Roadie

268 Views

1 replies

0 likes

Account
Other
Premium
  • 268 Views
  • 1 replies
  • 0 likes

Wrong Artist for My Album on Spotify

Hello.I'm new to Spotify. I released a CD through CD Baby called Lydia's Lullabies. My name is Scott Dawson, but my album is showing up on another Scott Dawson's page that is not me. See attachment. I would like to have this album moved to my page. T...

Newbie

Hello. I'm new to Spotify.  I released a CD through CD Baby called Lydia's Lullabies.  My name is Scott Dawson, but my album is showing up on another Scott Dawson's page that is not me.&nb...

Maxim

Spotify Star

230 Views

1 replies

0 likes

  • 230 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ability to see which of my playlists a song is in

Hello I would like to ask you a question. It seems like none of my friends can find my spotify (premium) account. I already tried connecting with Facebook so people could find me, but when you enter my profile name (maayke.apple2016) it's still not t...

Newbie

Hello I would like to ask you a question. It seems like none of my friends can find my spotify (premium) account. I already tried connecting with Facebook so people could find me, but when you enter ...

Jack

Roadie

200 Views

1 replies

0 likes

  • 200 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot change payment details

I am trying to update my credit card details since getting a new one. I am entering my information under the Subscription/Payment where it gives me an option via the "Update" button. When I enter my cc info, it brings me to another screen to verify m...

Casual Listener

I am trying to update my credit card details since getting a new one.  I am entering my information under the Subscription/Payment where it gives me an option via the "Update" button.   W...

SLEO

Casual Listener

640 Views

6 replies

0 likes

Login
Premium
Subscription
  • 640 Views
  • 6 replies
  • 0 likes

TWO artist profiles for one band problem

Hello,My name is James and I play for the band **bleep** Snobs. For some reason when you search for our band on Spotify TWO artist called **bleep** Snobs come up, but they are both our band, just 2 different albums.How can I fix this?

Newbie

Hello, My name is James and I play for the band **bleep** Snobs. For some reason when you search for our band on Spotify TWO artist called **bleep** Snobs come up, but they are both our band, just 2...

Mahiballer05

Regular

1242 Views

2 replies

0 likes

Account
  • 1242 Views
  • 2 replies
  • 0 likes

Looks like my account data is shared with somebody else.

Hi,I'm a premium user for about 3 years. Yesterday, there was an unknown device connected to my account, and this other person was controlling the music. He also added a new playlist. I resetted my Facebook password, set the new (totally different) o...

Visitor

Hi, I'm a premium user for about 3 years. Yesterday, there was an unknown device connected to my account, and this other person was controlling the music. He also added a new playlist. I resetted my...

sanambewfa

Regular

329 Views

2 replies

1 likes

Account
Security
  • 329 Views
  • 2 replies
  • 1 likes

Conta Premium Familiar e Não Consigo Acessar

GALERA, EU TENHO ATUALMENTE UMA CONTA PREMIUM FAMILIAR, E PERDI TODAS AS INFORMAÇÕES DE ACESSO, OU SEJA, TENHO PAGO NO CARTÃO DE CRÉDITO SEM USAR. ALGUÉM PODE ME AJUDAR, PARA RECUPERAR USUÁRIO OU SENHA?

Visitor

GALERA, EU TENHO ATUALMENTE UMA CONTA PREMIUM FAMILIAR, E PERDI TODAS AS INFORMAÇÕES DE ACESSO, OU SEJA, TENHO PAGO NO CARTÃO DE CRÉDITO SEM USAR. ALGUÉM PODE ME AJUDAR, PARA RECUPERAR USUÁRIO OU SEN...

294 Views

0 replies

0 likes

  • 294 Views
  • 0 replies
  • 0 likes

Superuser Contribution Hacked now cant even log in

My account was hacked by someone on an iPhone , playing weird music. Can't login anywhere, Facebook or otherwise, however u managed to take my payment somehow for premium services. Please fix now this is second request

Casual Listener

My account was hacked by someone on an iPhone , playing weird music. Can't login anywhere, Facebook or otherwise, however u managed to take my payment somehow for premium services. Please fix now thi...

MonicaM_Bogota

Roadie

314 Views

1 replies

0 likes

Login
Security
Subscription
  • 314 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not getting the delete link for my account

Hello guys,In 2011 or 2012 I joined Spotify and I created a profile with my facebook account. Now I bought an account with a different e-mail adress and want to delete the old account, the one linked/created by my facebook account, so that I can link...

Visitor

Hello guys, In 2011 or 2012 I joined Spotify and I created a profile with my facebook account. Now I bought an account with a different e-mail adress and want to delete the old account, the one link...

MonicaM_Bogota

Roadie

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

Conta premium não funciona

Fiz a contratação do plano premium eu consigo baixar músicas e escutar offline porém não consigo mudar de uma faixa para outra pois informa que eu não tenho uma conta premium, eu já fiz todos os procedimentos indicado no suporte do spotify porém sem ...

Newbie

Fiz a contratação do plano premium eu consigo baixar músicas e escutar offline porém não consigo mudar de uma faixa para outra pois informa que eu não tenho uma conta premium, eu já fiz todos os proc...

jorimar-br

Newbie

786 Views

2 replies

1 likes

  • 786 Views
  • 2 replies
  • 1 likes

English Student Discount

Hi, I am an Spanish student studing in a university in England and I would like to get Spotify premium with the student discount, however on the countries options UK is not one of them. How can I get this discount?Thanks

Casual Listener

Hi, I am an Spanish student studing in a university in England and I would like to get Spotify premium with the student discount, however on the countries options UK is not one of them. How can I get...

kas0403

Music Fan

400 Views

1 replies

0 likes

Premium
  • 400 Views
  • 1 replies
  • 0 likes

Artist being paid when Spotify links back to local files?

I have a question. There are some songs which are in the Spotify database but which I have as Mp3 as well. I did open playlists searching on Spotify (so not adding the local file). The songs have the same style as songs I don't have on my PC (so ever...

Roadie

I have a question. There are some songs which are in the Spotify database but which I have as Mp3 as well. I did open playlists searching on Spotify (so not adding the local file). The songs have the...

264 Views

0 replies

0 likes

Other
  • 264 Views
  • 0 replies
  • 0 likes

Superuser Contribution Family Subscription UK versus USA

I have Premium subscription and invited my partner. When I try to redeem the invitation, it keeps telling me that we need to be in the same Country. She has an accout all set up and ready to go so you can imagine that i am very disappointed. It appea...

Newbie

I have Premium subscription and invited my partner. When I try to redeem the invitation, it keeps telling me that we need to be in the same Country.  She has an accout all set up and ready to go...

Alejandro_C

Spotify Legend

240 Views

1 replies

0 likes

Account
Login
Premium
  • 240 Views
  • 1 replies
  • 0 likes