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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

seruapk

Regular

14817 Views

7 replies

11 likes

Security
  • 14817 Views
  • 7 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

seruapk

Regular

553935 Views

991 replies

116 likes

Account
  • 553935 Views
  • 991 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

131203 Views

74 replies

12 likes

Account
Login
Premium
  • 131203 Views
  • 74 replies
  • 12 likes

hthyy

ythy

Regular

ythy

144 Views

0 replies

0 likes

  • 144 Views
  • 0 replies
  • 0 likes

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Regular

w coinmama live chat 1(888)-350-0456  coinmama united states 1(888)-350-0456  new bit ventures ltd 1(888)-350-0456  how long does coinmama verification take 1(8...

3052 Views

0 replies

0 likes

Account
Free
Login
Premium
Security
  • 3052 Views
  • 0 replies
  • 0 likes

coinmama important support 1(888)-350-0456 coinmama support important number call now

coinmama live chatcoinmama united statesnew bit ventures ltdhow long does coinmama verification takecoinmama currencieshow long does a coinmama transaction takecoinmama buying limitplease verify your wallet coinmamacoinmama phone numbercoinmama custo...

Regular

coinmama live chat coinmama united states new bit ventures ltd how long does coinmama verification take coinmama currencies how long does a coinmama transaction take coinmama buying limit plea...

1468 Views

0 replies

0 likes

Account
Free
Login
Premium
Security
  • 1468 Views
  • 0 replies
  • 0 likes

2 Accounts

I seem to have 2 accounts. 1 is with my email and 1 is my Facebook, I think and it has my Premium subscription and I can no longer get on it, even signing in with Facebook I can't access it, it just takes me to the email one now. Please help!

Casual Listener

I seem to have 2 accounts. 1 is with my email and 1 is my Facebook, I think and it has my Premium subscription and I can no longer get on it, even signing in with Facebook I can't access it...

192 Views

0 replies

0 likes

Account
  • 192 Views
  • 0 replies
  • 0 likes

Multiple accounts and cant remember premium one

I've been with Spotify for years now and over the years I've accumulated many different accounts, enough to where I can't keep track. Somewhere within these accounts i got a premium account and about a month ago i pressed a few too many buttons and g...

Newbie

I've been with Spotify for years now and over the years I've accumulated many different accounts, enough to where I can't keep track. Somewhere within these accounts i got a premium account and about...

146 Views

0 replies

0 likes

  • 146 Views
  • 0 replies
  • 0 likes

Log in

I can not log in because it says my 14 day use abroad has expired but I am back in the U.S. Can anyone help me?

Newbie

I can not log in because it says my 14 day use abroad has expired but I am back in the U.S.   Can anyone help me?

181 Views

0 replies

0 likes

  • 181 Views
  • 0 replies
  • 0 likes

Can't login on iPhone

I cannot log in on my iPhone. I have tried all of the suggestions in the "help" center but nothing works. I tried logging in with user name as well as email address and keep getting the error message "Login Failed Unable to login, either username or ...

Visitor

I cannot log in on my iPhone. I have tried all of the suggestions in the "help" center but nothing works. I tried logging in with user name as well as email address and keep getting the error message...

user-removed

Not applicable

214 Views

1 replies

0 likes

  • 214 Views
  • 1 replies
  • 0 likes

Two accounts

It seems I have two accounts runnign at the same time. I can save songs for playlists on one but not the other one. From what I understand, I nedd to start at new account after deleting the premium one (or both, I don't know. But how can I save my pl...

Newbie

It seems I have two accounts runnign at the same time. I can save songs for playlists on one but not the other one. From what I understand, I nedd to start at new account after deleting the premium o...

jsannn

Community Legend

224 Views

1 replies

0 likes

Premium
  • 224 Views
  • 1 replies
  • 0 likes

Where and what to ask for aka help

Hello, I need help to figure out how to get real help.. Problem:Premium user visits regular user. Premium wants to play some music, does he have to login on regular user's pc in order to do that or can he use his phone where he already is logged in? ...

Newbie

Hello, I need help to figure out how to get real help..😵   Problem: Premium user visits regular user. Premium wants to play some music, does he have to login on regular user's pc in order to...

162 Views

0 replies

0 likes

  • 162 Views
  • 0 replies
  • 0 likes

acount spotify

hello my spotify is blokked i dont have pay yesterday and its blokked i wil pay to day i need help

Casual Listener

hello my spotify  is blokked  i dont have pay yesterday and its blokked i wil pay to day i need help

user-removed

Not applicable

223 Views

1 replies

0 likes

Account
  • 223 Views
  • 1 replies
  • 0 likes

Business Accounts?

Does anyone know if you can create a business account? I think it might be really neat to potentially create an account for my company... make and share playlists with our community! Any help would be great Cheers, JD

Newbie

Does anyone know if you can create a business account?   I think it might be really neat to potentially create an account for my company... make and share playlists with our community!  ...

demseinbruder21

Newbie

36378 Views

21 replies

1 likes

  • 36378 Views
  • 21 replies
  • 1 likes

Accounts

"I reopened my account to get the students discount and it charged me but said it had to verify I was a student. So I opened another account with my student email and it charged me again and still wanted to verify my account. I need help to only have...

Newbie

"I reopened my account to get the students discount and it charged me but said it had to verify I was a student. So I opened another account with my student email and it charged me again and still wa...

Maxim

Spotify Star

252 Views

1 replies

0 likes

  • 252 Views
  • 1 replies
  • 0 likes

Re: Hello

hello can you help my whit my account in need my account back i forgete yesterday to pay and i wil pay to day and its not working

Casual Listener

hello can you help my whit my account in need my account back i forgete yesterday to pay and i wil pay to day and its not working 

189 Views

0 replies

0 likes

  • 189 Views
  • 0 replies
  • 0 likes

Someone new using my account - all playlists gone

Hi, Last night all my playlists were deleted and replaced with playlists of Spanish music I've never heard of. When I was trying to listen to my own music the songs kept being skipped, and then changed back to the Spanish music, as if someone is usin...

Casual Listener

Hi,   Last night all my playlists were deleted and replaced with playlists of Spanish music I've never heard of. When I was trying to listen to my own music the songs kept being skipped, and t...

Wipeout1

Newbie

417 Views

5 replies

0 likes

  • 417 Views
  • 5 replies
  • 0 likes

Facebook'u sildim.

Merhabalar. Ben spotify'ı facebook ile açmıştım ancak daha sonra facebook'u sildim. Ve şuanda sadece hesabımda numaralar gözüküyor ve giriş yapamıyorum. Yeni bir hesap açtım. Eski hesabımın yeni hesabıma taşınması gibi bir olay var mı? Çünkü Eski fac...

Newbie

 Merhabalar. Ben spotify'ı facebook ile açmıştım ancak daha sonra facebook'u sildim. Ve şuanda sadece hesabımda numaralar gözüküyor ve giriş yapamıyorum. Yeni bir hesap açtım. Eski hesabımın yen...

287 Views

0 replies

1 likes

  • 287 Views
  • 0 replies
  • 1 likes

cannot update my card information

Hi,What could be the problem, when I can't update my credit card information? I checked from my bank and my card is not the problem.Thanks!

Newbie

Hi, What could be the problem, when I can't update my credit card information? I checked from my bank and my card is not the problem. Thanks!

161 Views

0 replies

0 likes

  • 161 Views
  • 0 replies
  • 0 likes

Change username

Spotify issues you with an incomprehensible username that is impossible to remember and to allow people to search for you. Is there any option to change your username, if so can we expect to have that option or atleast choose from a few generic usern...

Newbie

Spotify issues you with an incomprehensible username that is impossible to remember and to allow people to search for you. Is there any option to change your username, if so can we expect to have tha...

user-removed

Not applicable

304 Views

3 replies

0 likes

  • 304 Views
  • 3 replies
  • 0 likes

Can't Log In on Phone

I can login on the desktop site, but I can't log in on my phone. I've tried both my email and my username and neither work. I am sure I have the correct password information because it works on the desktop site. Please help!

Newbie

I can login on the desktop site, but I can't log in on my phone. I've tried both my email and my username and neither work. I am sure I have the correct password information because it works on the d...

165 Views

0 replies

0 likes

  • 165 Views
  • 0 replies
  • 0 likes

Cannot login

Hi there, I have Spotify installed on my mobile (Samsung A5 (2017)). It worked yesterday and today Spotify told me that I was not connected to the internet, which was false. It now asks me to log in, although I never logged out but it is not working....

Casual Listener

Hi there,   I have Spotify installed on my mobile (Samsung A5 (2017)). It worked yesterday and today Spotify told me that I was not connected to the internet, which was false. It now asks me t...

marinepom

Casual Listener

284 Views

2 replies

0 likes

  • 284 Views
  • 2 replies
  • 0 likes