Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Someone is changing my songs and is playing them on a web player

Solved!

Someone is changing my songs and is playing them on a web player

i'm having a panic attack right now

i formatted my pc days ago and today i installed Spotify Desktop, only to find out someone was playing music i don't even recognize from a web player (Chrome)

-i changed my facebook password

-i changed my spotify password

and Nothing..

i Installed the Spotify app on my phone and "finally" removed that, but while hearing music, someone was still changing it, like near the end of the song or in the middle.

i REALLY need help right now.

Reply

Accepted Solutions
Marked as solution

Hey @Fruztal,

 

I'd recommend taking a look at this support article: https://support.spotify.com/account_payment_help/privacy/someone-has-gained-access-to-my-account/.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

3 Replies
Marked as solution

Hey @Fruztal,

 

I'd recommend taking a look at this support article: https://support.spotify.com/account_payment_help/privacy/someone-has-gained-access-to-my-account/.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I had your exact problem yesterday, changing passwords and disconnecting all the devices seems to have solved it. I still have no idea how that happened, and to me it seems strange that someone would go out of their way to do that on a non-premium account.

Now it's fixed, Thanks for the help 🙂

Suggested posts