Someone keeps hijacking my account

[jahkr]

Plan

Premium (W/ Hulu)

Country

 USA

Device

Samsung Galaxy 7

Operating System

Win 10

Early May of this year, some new device started listening to songs on my spotify. So I did the whole shebang. Sign out all users. Change email. Get new password (hard one, too!) And they still come back and play.

What exactly is going on? I just singed out of all devices again and changed pass and they were STILL able to get back and play some songs. 

[Billy-J]

Hey @jahkr, welcome to the community 🙂

I’m sorry to hear that you think someone else has gained access to your Spotify account. In this case, I’d recommend checking out this Spotify Answer for the next steps to take.