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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 412864 Views
  • 965 replies
  • 108 likes
  • Account
  • 412864 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1179973 Views
  • 119 replies
  • 115 likes
  • Account
  • 1179973 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101130 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101130 Views
  • 68 replies
  • 10 likes

Can’t find username??

PlanPremiumCountry UKDeviceIphone6s My Question or Issue:i have a new phone and need to log into Spotify on the app. I can’t remember the email address used for my premium account and when I check the app for the information it gives me my username i...

  • Visitor
  •   Plan Premium Country  UK Device Iphone6s   My Question or Issue: i have a new phone and need to log into Spotify on the app. I can’t remember the email address used for my p...
  • Billy-J
  • Spotify Star
  • 796 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
  • 796 Views
  • 1 replies
  • 0 likes

Solved!! Name is a bunch of digits

My name is just numbers. Is there some way to fix this- It also says my facebook isn't connected to the account.

  • Visitor
  •     My name is just numbers. Is there some way to fix this- It also says my facebook isn't connected to the account.
  • Billy-J
  • Spotify Star
  • 386 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 386 Views
  • 1 replies
  • 0 likes

Several things that are probably going to make me cancel my subscription

Not sure if this is in the correct forum. I can't seem to find any answers on these things(outside of a few work arounds that may or may not work and don't really resolve the issue), and honestly don't understand how Spotify operates this way and why...

  • Casual Listener
  •   Not sure if this is in the correct forum.  I can't seem to find any answers on these things(outside of a few work arounds that may or may not work and don't really resolve the issue),...
  • Forevers
  • Casual Listener
  • 868 Views
  • 7 replies
  • 0 likes
  • Premium
  • 868 Views
  • 7 replies
  • 0 likes

DSGVO and privacy: download my data

Hi,I tried the new function "download your data" (located in "privacy settings") and downloaded my data. The download comes as a ZIP file comprising seven text files, each file containing data in JSON format. I think this data is incomplete. It does ...

  • Regular
  • Hi, I tried the new function "download your data" (located in "privacy settings") and downloaded my data. The download comes as a ZIP file comprising seven text files, each file containing data in J...
  • Schpotifi
  • Regular
  • 1100 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 1100 Views
  • 2 replies
  • 0 likes

Old e-mail address, forgotten password, Premium

Hi,I have forgotten my Spotify Premium password, and the e-mail address that I have in my account, does not exist anymore. I would like to change my e-mail address to get a new password, but I cant do that when signed in via Facebook. Is there really...

  • Casual Listener
  • Hi, I have forgotten my Spotify Premium password, and the e-mail address that I have in my account, does not exist anymore. I would like to change my e-mail address to get a new password, but I...
  • Jose_M
  • Spotify Star
  • 384 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 384 Views
  • 3 replies
  • 0 likes

I only just realised I qualify for a student account, is there any way I can reclaim the extra £5 I'

PlanPremium (now Student)CountryUKDevice(iPhone)Operating System(iOS 10) My Question or IssueI only just realised I qualify for a student account, is there any way I can reclaim the extra £5 I've been paying per month?

  • Newbie
  • Plan Premium (now Student) Country UK Device (iPhone) Operating System (iOS 10)   My Question or Issue I only just realised I qualify for a student account, is there any way I can ...
  • Jose_M
  • Spotify Star
  • 318 Views
  • 1 replies
  • 0 likes
  • Account
  • 318 Views
  • 1 replies
  • 0 likes

Deleted Facebook account

PlanFree/Premium My Question or IssueI have deleted my Facebook account which has my Spotify subscription linked to it. I now need to amend my subscription to Spotify but can't because I don't have a Facebook account any more. Any ideas on how I woul...

  • Newbie
  • Plan Free/Premium   My Question or Issue I have deleted my Facebook account which has my Spotify subscription linked to it. I now need to amend my subscription to Spotify but can't because I...
  • user-removed
  • Not applicable
  • 480 Views
  • 1 replies
  • 0 likes
  • Premium
    Security
  • 480 Views
  • 1 replies
  • 0 likes

Wrong band listed on my Artist page

My band is Cerca (Brooklyn NY) but there is a Portuguese band named Cerca whose album is suddenly listed on my page. Google searching for this either leads to pages that say "Not authorized" or "Line in is now deprecated.", etc. Or outdated solutions...

  • Casual Listener
  • My band is Cerca (Brooklyn NY) but there is a Portuguese band named Cerca whose album is suddenly listed on my page.   Google searching for this either leads to pages that say "Not author...
  • Maxim
  • Spotify Star
  • 440 Views
  • 1 replies
  • 0 likes
  • Account
  • 440 Views
  • 1 replies
  • 0 likes

Solved!! Parental Control Settings

Hi Folks I coudn't seem to find anything on the Spotify site or under my account settings, but does anyone know if there are parental control settings for Spotify. Want to limit some of the language in the songs for my 8 year old Cheers

  • Casual Listener
  • Hi Folks   I coudn't seem to find anything on the Spotify site or under my account settings, but does anyone know if there are parental control settings for Spotify. Want to limit some of the ...
  • snowBlind623
  • Casual Listener
  • 111809 Views
  • 62 replies
  • 29 likes
  • Security
  • 111809 Views
  • 62 replies
  • 29 likes

Unknown playlists in "last heard" (zuletzt gehört)

PlanPremiumGermany Device(iPhone 7) My Question or IssueHow come, that I have some playlists in my "last heard" ("zuletzt gehört") section, although I never touched any of these playlists? Any ideas? Since everything else seems untouched, I doubt tha...

  • Newbie
  •   Plan Premium Germany   Device (iPhone 7)   My Question or Issue How come, that I have some playlists in my "last heard" ("zuletzt gehört") section, although I never touched ...
  • Jose_M
  • Spotify Star
  • 959 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 959 Views
  • 1 replies
  • 0 likes

merge two Account!

Good evening to everyone,I have two Spotify accounts, could I join them without losing the saves of my favorite music for both accounts?I would be grateful for an answer,Yours sincerely(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Good evening to everyone, I have two Spotify accounts, could I join them without losing the saves of my favorite music for both accounts? I would be grateful for an answer, Yours sincerely (iOS 1...
  • Jose_M
  • Spotify Star
  • 699 Views
  • 1 replies
  • 0 likes
  • Account
  • 699 Views
  • 1 replies
  • 0 likes

Misleading Input box during registering Spotify

Everybody hates when you are mistype an info during registration because of the description inside the input box like this for example. And I even can't change my name with the student's discount was apply on that account. Just a simple mistake and c...

  • Newbie
  • Everybody hates when you are mistype an info during registration because of the description inside the input box like this for example. And I even can't change my name with the student's discount was...
  • Jose_M
  • Spotify Star
  • 329 Views
  • 1 replies
  • 0 likes
  • Account
  • 329 Views
  • 1 replies
  • 0 likes

Listening on other device (not me) Chrome & Chromecast

Ever since the iOS update that "improves Chromecast integration", I have noticed that my Spotify account would start playing songs that I don't listen to. On the phone I would get a message that I am currently listening on either Chrome or Chromecast...

  • Casual Listener
  • Ever since the iOS update that "improves Chromecast integration", I have noticed that my Spotify account would start playing songs that I don't listen to.   On the phone I would get a message ...
  • Jose_M
  • Spotify Star
  • 690 Views
  • 3 replies
  • 0 likes
  • Account
    Security
  • 690 Views
  • 3 replies
  • 0 likes

[Ongoing Username Issue] My user name appear as random letters and numbers

Hello.I just logged into Spotify and saw that my user name is random letters and numbers (25 characters long!).A quick search around the forums made me realize that this is an ongoing issue with spotify that many users are currently suffering from.So...

  • Newbie
  • Hello. I just logged into Spotify and saw that my user name is random letters and numbers (25 characters long!). A quick search around the forums made me realize that this is an ongoing issue with ...
  • Jose_M
  • Spotify Star
  • 547 Views
  • 1 replies
  • 0 likes
  • 547 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: I cannot change my country

I have the same problem, it was recently launched in south africa too but the country field is inactive so i change it

  • Newbie
  • I have the same problem, it was recently launched in south africa too but the country field is inactive so i change it
  • Katerina
  • Spotify Legend
  • 571 Views
  • 1 replies
  • 0 likes
  • 571 Views
  • 1 replies
  • 0 likes

My account got hacked.

PlanPremiumCountrySingapore DeviceOperating System My Question or Issue I got logged out of spotify in every device I use suddenly, and my account turned out to be hacked. Email was changed to some random one, and my password has also changed. I cann...

  • Regular
  • Plan Premium Country Singapore  Device Operating System   My Question or Issue  I got logged out of spotify in every device I use suddenly, and my account turned out to be hack...
  • Billy-J
  • Spotify Star
  • 797 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Security
  • 797 Views
  • 3 replies
  • 0 likes

Dos cuentas mismo nombre usuario

Hola, Tengo una cuenta premium y cerré sesión sin querer, al volver a iniciar con mi nombre de usuario madmawe7, me lleva a una cuenta antigua, que curiosamente usa el mismo nombre de usuario. Mi problema es que no encuentro el correo asociado a la c...

  • Newbie
  • Hola, Tengo una cuenta premium y cerré sesión sin querer, al volver a iniciar con mi nombre de usuario madmawe7, me lleva a una cuenta antigua, que curiosamente usa el mismo nombre de usuario.&n...
  • Jose_M
  • Spotify Star
  • 1187 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 1187 Views
  • 1 replies
  • 0 likes

Superuser Contribution Paid for subscription but my account is still free

This morning I recieved a prepaid card and used that to pay for a subscription. However I am still on a free account. I never got a reciept and this is the only account I have. The card was charged. Please help.

  • Newbie
  • This morning I recieved a prepaid card and used that to pay for a subscription. However I am still on a free account. I never got a reciept and this is the only account I have. The card was charged. ...
  • Katerina
  • Spotify Legend
  • 491 Views
  • 1 replies
  • 0 likes
  • 491 Views
  • 1 replies
  • 0 likes

Payment details

Hi I have premium account. mokodance. Louisa White My bank card was stolen on Saturday so I am unable to update card details untill my replacement arrives. Please can you keep my account open untilthen. It should be in a few days! Thank you

  • Newbie
  • Hi I have premium account. mokodance. Louisa White  My bank card was stolen on Saturday so I am unable to update card details untill my replacement arrives. Please can you keep my account open ...
  • Jose_M
  • Spotify Star
  • 386 Views
  • 1 replies
  • 0 likes
  • Account
  • 386 Views
  • 1 replies
  • 0 likes

Superuser Contribution cant change location

i have a free spotify account that i use and is registered in the usa but now when i try to change my location to South Africa it says that my email is already taken? so i cant change to it try get spotify premium in my country

  • Casual Listener
  • i have a free spotify account that i use and is registered in the usa but now when i try to change my location to South Africa it says that my email is already taken? so i cant change to it try ...
  • Katerina
  • Spotify Legend
  • 1051 Views
  • 1 replies
  • 0 likes
  • Account
  • 1051 Views
  • 1 replies
  • 0 likes