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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4463 Views
  • 0 replies
  • 9 likes
  • Security
  • 4463 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 463711 Views
  • 974 replies
  • 110 likes
  • Account
  • 463711 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205187 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205187 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112951 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112951 Views
  • 72 replies
  • 12 likes

Superuser Contribution So I can't find a particular video...

PlanPremiumCountry USADeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue So there's this song by Mon Laferte called Antes De Ti and I absolutely love it. Well about couple weeks ago when I clicked on the artist's playlist (This i...

  • Newbie
  • Plan Premium Country  USA Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue  So there's this song by Mon Laferte called Antes De Ti and I absolutel...
  • Peter
  • Spotify Legend
  • 290 Views
  • 1 replies
  • 0 likes
  • Free
    Other
    Premium
    Subscription
    Unlimited
  • 290 Views
  • 1 replies
  • 0 likes

Switching between countries

PlanPremiumCountry DK, ICE, BRDevice(iPhone 6s, windows, chromecast)Operating System(iOS 10, Windows 10.) My Question or Issue I would like to switch between countries as I please,sometimes I would like to get Icelandic playlists since I am from Icel...

  • Newbie
  • Plan Premium Country  DK, ICE, BR Device (iPhone 6s, windows, chromecast) Operating System (iOS 10,  Windows 10.)   My Question or Issue  I would like to switch between ...
  • HowardMarks
  • Composer
  • 222 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 222 Views
  • 1 replies
  • 0 likes

Premium disappeared

I was part of family premium plan, but now, when i launched Spotify, i had free version... I'am not sure what really happened... I need some help.

  • Newbie
  • I was part of family premium plan, but now, when i launched Spotify, i had free version... I'am not sure what really happened... I need some help. 
  • Billy-J
  • Spotify Star
  • 211 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 211 Views
  • 1 replies
  • 0 likes

Log in issues with premium

Hi everyone, I recently tried to get into my spotify account (which I use very often) and I can not log in. I am Premium and I moved into another country also recently. All my devices are not letting me use my premium account (apple and android). I h...

  • Casual Listener
  •   Hi everyone,   I recently tried to get into my spotify account (which I use very often) and I can not log in. I am Premium and I moved into another country also recently. All my device...
  • Billy-J
  • Spotify Star
  • 291 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 291 Views
  • 3 replies
  • 0 likes

CANT CHANGE USERNAME

Please help me, im premium member of spotify and i tried everything to change my username. My username is eneshasan123 and my real name is Enes Hasanoğlu. İ didnt write my username in the first place, i connected my spotify account to my facebook acc...

  • Newbie
  • Please help me, im premium member of spotify and i tried everything to change my username. My username is eneshasan123 and my real name is Enes Hasanoğlu. İ didnt write my username in the first ...
  • Jose_M
  • Spotify Star
  • 314 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
  • 314 Views
  • 1 replies
  • 1 likes

Superuser Contribution Offline settings

When I open up my Spotify it says that my device is offline when I am clearly on Wi-Fi and settings are set to be online and still no change has been done when I go into track I try to restart my phone to see if it would change nothing changed don't ...

  • Newbie
  • When I open up my Spotify it says that my device is offline when I am clearly on Wi-Fi and settings are set to be online and still no change has been done when I go into track I try to restart my pho...
  • christymac89
  • Newbie
  • 352 Views
  • 3 replies
  • 0 likes
  • Other
  • 352 Views
  • 3 replies
  • 0 likes

Security breach: someone is using spotify accounts to bot listeners to certain artists

PlanPremiumCountry NorwayDeviceMultipleOperating SystemMultiple Hi there,I noticed this morning that my spotify was already being used by someone else. First time for everything, and I'm sure the PW has been compromised at some point. I have since ch...

  • Newbie
  • Plan Premium Country  Norway Device Multiple Operating System Multiple   Hi there, I noticed this morning that my spotify was already being used by someone else. First time for ev...
  • Maxim
  • Spotify Star
  • 1488 Views
  • 3 replies
  • 0 likes
  • Security
  • 1488 Views
  • 3 replies
  • 0 likes

Superuser Contribution Adresse mail ne correspond pas

Bonjour Mon adresse mail de spotify et de Facebook ne corresponde pas. J ai change d'adresse mail sur Facebook mais l'adresse mail de spotify n'a pas change. Comment changer l'adresse mail sur spotify ? Bien cordialement

  • Newbie
  • Bonjour    Mon adresse mail de spotify et de Facebook ne corresponde pas. J ai change d'adresse mail sur Facebook mais l'adresse mail de spotify n'a pas change.   Comment changer l...
  • Guido
  • Spotify Legend
  • 596 Views
  • 1 replies
  • 2 likes
  • 596 Views
  • 1 replies
  • 2 likes

Solved!! 21st century and can't change the name?

Cheers,I'm a fresh user and after a few days of trying I found out that (probably) it's impossible to change the name that App uses to call the user. Is that really the case? And I'm not talking about that weird hash/id the spotify calls an username ...

  • Newbie
  • Cheers, I'm a fresh user and after a few days of trying I found out that (probably) it's impossible to change the name that App uses to call the user.   Is that really the case?   And ...
  • Maxim
  • Spotify Star
  • 1442 Views
  • 1 replies
  • 0 likes
  • 1442 Views
  • 1 replies
  • 0 likes

Updated playlist artwork not showing on facebook when copying link. Anyone else having this issue?

PlanFree/Premium Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi. I changed my artwork for some of my playlist but when I go to the copy link and try to post on Facebook it shows the old artwork that is just computer g...

  • Regular
  • Plan Free/Premium   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Hi. I changed my artwork for some of my playlist but when I go to the c...
  • Maxim
  • Spotify Star
  • 2046 Views
  • 9 replies
  • 0 likes
  • Premium
  • 2046 Views
  • 9 replies
  • 0 likes

Superuser Contribution Outro e-mail na minha conta familiar

Ontem resolvi , finalmente, fazer uma conta premium no Spotify: o Plano Familiar. Loguei com o Facebook e quando fui ver o meu perfil, ele estava no nome e no e-mail de outra pessoa, que nao conheco. Ao enviar os convites para quem faria parte da con...

  • Newbie
  • Ontem resolvi , finalmente, fazer uma conta premium no Spotify: o Plano Familiar. Loguei com o Facebook e quando fui ver o meu perfil, ele estava no nome e no e-mail de outra pessoa, que nao con...
  • Guido
  • Spotify Legend
  • 358 Views
  • 1 replies
  • 0 likes
  • 358 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Account no longer personalized

Free Plan, was premiumUSA iPhone 6 / Macbook Air12.0 / iOS Capitan My Spotify account was working fine. Username was my name, FB profile pic was my pic, etc. I upgraded to Premium and immediately lost the pic, ability to find my friends, and my usern...

  • Casual Listener
  •   Free Plan, was premium USA   iPhone 6 / Macbook Air 12.0 / iOS Capitan     My Spotify account was working fine. Username was my name, FB profile pic was my pic, etc. I u...
  • Flibbert
  • Casual Listener
  • 377 Views
  • 2 replies
  • 0 likes
  • Account
  • 377 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't login, says offline

Have premium accountSony xperia xz premium Can't login, tells me I'm offline.Seen this issue has existed since 2013? Seen tons of posts that old about it. Workaround does nothing. I also can't Uninstall Spotify because it came with this OS so it does...

  • Newbie
  • Have premium account Sony xperia xz premium   Can't login, tells me I'm offline. Seen this issue has existed since 2013? Seen tons of posts that old about it.   Workaround does nothin...
  • Guido
  • Spotify Legend
  • 310 Views
  • 1 replies
  • 0 likes
  • Login
  • 310 Views
  • 1 replies
  • 0 likes

Has my profile been hacked?

So basically - for the last two months I keep getting told via the app that Spotify is being played elsewhere - I've also had random music being played and searched for. I cancelled my premium as it hasn't mattered how I've changed my details (Spotif...

  • Newbie
  • So basically - for the last two months I keep getting told via the app that Spotify is being played elsewhere - I've also had random music being played and searched for. I cancelled my premium as it ...
  • Jose_M
  • Spotify Star
  • 269 Views
  • 1 replies
  • 1 likes
  • 269 Views
  • 1 replies
  • 1 likes

my playlists have dissappeared ??

I've just logged in to my spotify account on my partners lap top and all my play lists seem to have dissapeared ??they are all there when I log in on my smart phone.any idea's

  • Casual Listener
  • I've just logged in to my spotify account on my partners lap top and all my play lists seem to have dissapeared ?? they are all there when I log in on my smart phone. any idea's
  • Jose_M
  • Spotify Star
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Solved!! Zahlung per Paypal funktioniert nicht

Hallo, ich möchte mir das Spotify-Premium-Abo für 99 ct/3Monate kaufen (bin Student und habe den Status auch per Unidays verifiziert). Bei der Zahlung per Paypal (mit Paypal-Guthaben) werde ich nach dem Klick auf "Bezahlen" wieder zur Hauptseite gele...

  • Casual Listener
  • Hallo,   ich möchte mir das Spotify-Premium-Abo für 99 ct/3Monate kaufen (bin Student und habe den Status auch per Unidays verifiziert). Bei der Zahlung per Paypal (mit Paypal-Guthaben) werde ...
  • BuggedCustomer
  • Newbie
  • 8109 Views
  • 4 replies
  • 1 likes
  • Account
    Premium
  • 8109 Views
  • 4 replies
  • 1 likes

Artist Account Connection Problem

PlanFreeUnited States My Question or Issue Whenever I try to claim my profile on https://artists.spotify.com/c/access/artist I cannot find my profile. None of the people that show up have my profile picture either.

  • Newbie
  • Plan Free United States     My Question or Issue  Whenever I try to claim my profile on https://artists.spotify.com/c/access/artist  I cannot find my profile.  Non...
  • Jose_M
  • Spotify Star
  • 215 Views
  • 1 replies
  • 1 likes
  • Other
  • 215 Views
  • 1 replies
  • 1 likes

Random device in offline device

Hi, For the past couple of days, there have been random songs added to my song list. This morning I logged into Spotify online to find an Andriod Device added to the list of offline devices. I removed this and have changed my password. Is this an err...

  • Newbie
  • Hi,   For the past couple of days, there have been random songs added to my song list. This morning I logged into Spotify online to find an Andriod Device added to the list of offline devices....
  • Jose_M
  • Spotify Star
  • 391 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Security
  • 391 Views
  • 1 replies
  • 1 likes

Superuser Contribution How can I change family account to private?

PlanPremiumCountry US My Question or Issue Hey, currently I'm part of a family plan with friends.I wish to separate my account to a private one, with a different payment method, but I don't want to cancel my account and re-create it so I won't lose a...

  • Casual Listener
  •  Plan Premium Country  US   My Question or Issue  Hey, currently I'm part of a family plan with friends. I wish to separate my account to a private one, with a di...
  • Guido
  • Spotify Legend
  • 1141 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 1141 Views
  • 5 replies
  • 0 likes

Superuser Contribution Change of account

UK DeviceMotorolaOperating SystemAndroid My Question or Issue So I've been using my ex husband's account. I've made my own account, Premium. I am using on Sonos,and have all my own playlists, but the Spotify stuff is all from ex's account. I am now t...

  • Casual Listener
  •   UK   Device Motorola Operating System Android   My Question or Issue  So I've been using my ex husband's account. I've made my own account, Premium. I am using on Sonos...
  • Peter
  • Spotify Legend
  • 367 Views
  • 3 replies
  • 0 likes
  • Other
  • 367 Views
  • 3 replies
  • 0 likes