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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80396 Views

9 replies

2 likes

Account
Login
  • 80396 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653804 Views

13 replies

4 likes

Account
  • 653804 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734225 Views

18 replies

29 likes

  • 734225 Views
  • 18 replies
  • 29 likes

Problemas com a conta

Boa tarde, eu estou tendo problemas já faz um tempo mas não sabia como entrar em contato pra pedir ajuda. Acabei de escrever um texto dizendo o que têm de errado e tentei publicar aqui. Apareceu uma mensagem dizendo que eu precisava corrigir erros qu...

Newbie

Boa tarde, eu estou tendo problemas já faz um tempo mas não sabia como entrar em contato pra pedir ajuda. Acabei de escrever um texto dizendo o que têm de errado e tentei publicar aqui. Apareceu uma ...

Bittencourt

Spotify Star

609 Views

3 replies

0 likes

Account
Premium
  • 609 Views
  • 3 replies
  • 0 likes

Why do not I get a Premium Account ???

When I try to buy a premium account I pay with PayPal. After the payment, I always land on home page and can start from scratch. But it does not work, why not? Hoping for help greeting

Casual Listener

       When I try to buy a premium account I pay with PayPal. After the payment, I always land on home page and can start from scratch. But it does not work, why not? Hoping fo...

Billy-J

Spotify Star

740 Views

7 replies

0 likes

Account
  • 740 Views
  • 7 replies
  • 0 likes

Spotify Display Name Was Changed!

PlanPremiumCountry MalaysiaDeviceDesktop PC /Samsung S7 EdgeOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have been using Spotify for a 2 months. All is great. Until recently I noticed someone else was accessing my ac...

Casual Listener

Plan Premium Country  Malaysia Device Desktop PC /Samsung S7 Edge Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   I have been using Sp...

Billy-J

Spotify Star

565 Views

3 replies

0 likes

Account
Other
  • 565 Views
  • 3 replies
  • 0 likes

submit button on family plan deos not work

PlanPremiumCountry greeceDevice(xiaomi redmi 5plus)Operating System Android OreoMy Question or IssueMy son gets the invitation to join the family plan, he taps proceed, it opens on his phone browser, he fills all fields and the submit button at the e...

Newbie

Plan Premium Country  greece Device (xiaomi redmi 5plus) Operating System  Android Oreo My Question or Issue My son gets the invitation to join the family plan, he taps procee...

xbmccx

Casual Listener

1736 Views

2 replies

0 likes

Premium
Subscription
  • 1736 Views
  • 2 replies
  • 0 likes

Can't log into the account I've been using for 3 months, and I just got charged for another month.

PlanPremiumCountry IrelandDeviceHuawei P8 LiteOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I can't log into the account i've been using for the past 3 months , and i just got charged for another month of premium. I kno...

Newbie

Plan Premium Country  Ireland Device Huawei P8 Lite Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I can't log into the account i've be...

user-removed

Not applicable

402 Views

1 replies

0 likes

Account
  • 402 Views
  • 1 replies
  • 0 likes

Account Hijacked - Spotify hasn't responded

PlanPremiumCountry AustraliaDeviceSamsung Galaxy 8 My Question or IssueMy account has been hijacked and I filled out the contact form 2-3 days ago and have received an automatic reply that did not help at all. The person changed my email adress so I'...

Newbie

Plan Premium Country  Australia Device Samsung Galaxy 8     My Question or Issue My account has been hijacked and I filled out the contact form 2-3 days ago and have rece...

user-removed

Not applicable

448 Views

1 replies

0 likes

Account
Premium
Security
  • 448 Views
  • 1 replies
  • 0 likes

Signed out everywhere, reset password, still having account issues

PlanPremium (Family Plan)Country United States & Grand CaymanDeviceSamsung Galaxy S7Operating SystemAndroid My Question or Issue Starting today, I have had difficulties with Spotify as there are constant interruptions to my music and songs being swit...

Newbie

Plan Premium (Family Plan) Country  United States & Grand Cayman Device Samsung Galaxy S7 Operating System Android   My Question or Issue  Starting today, I have had diff...

D_G

Music Fan

521 Views

2 replies

0 likes

Account
Security
  • 521 Views
  • 2 replies
  • 0 likes

Using Spotify at Church Events with Proper License

I know it is not generally permissible to use the Spotify service in a public setting. However, as a church in the US, we are allowed under copyright law to play live or recorded music during our services. We must have the proper license to allow us ...

Newbie

  I know it is not generally permissible to use the Spotify service in a public setting. However, as a church in the US, we are allowed under copyright law to play live or recorded music during...

user-removed

Not applicable

14499 Views

1 replies

0 likes

Account
  • 14499 Views
  • 1 replies
  • 0 likes

Login script loading fails

Now, ive ended up logging in through a mobile device, but this might be a problem for others too, so here it is: when i tried to login, because for some reason i was logged out, trying to log in again didnt work. The button wouldnt do anything. I wen...

Newbie

Now, ive ended up logging in through a mobile device, but this might be a problem for others too, so here it is: when i tried to login, because for some reason i was logged out, trying to log in agai...

user-removed

Not applicable

565 Views

1 replies

0 likes

Account
Login
  • 565 Views
  • 1 replies
  • 0 likes

Close current account (facebook) and transfer to new account

PlanPremiumCountryUSA My Question or Issue I am a member of a household premium account (not the main owner). My account was originally, unfortunately, created through facebook. I'd like to completely disconnect ties to facebook but still use my same...

Newbie

Plan Premium Country USA  My Question or Issue  I am a member of a household premium account (not the main owner). My account was originally, unfortunately, created through facebook. I...

Jose_M

Spotify Star

815 Views

1 replies

1 likes

Account
Login
Other
Premium
  • 815 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify to Chromecast audio paused casting problem.

Hello.Have a premium account as you can see on my account. Having a problem with spotify stoping music frequently when I cast to Chromecast audio. Has seen in the forum that many have had or still have this problem. Uses a Samsung Galaxy A3 and two d...

Regular

 Hello. Have a premium account as you can see on my account.   Having a problem with spotify stoping music frequently when I cast to Chromecast audio. Has seen in the forum that many...

Jerik2

Regular

1046 Views

5 replies

0 likes

Premium
  • 1046 Views
  • 5 replies
  • 0 likes

Superuser Contribution Account

hello I have been trying to verify my account for some time now on Spotify but I can not find it as there are multiple names which has now lead to my single song (S5-the life) to be put on someone’s elses Account. Is there a way for me to find my acc...

Newbie

hello  I have been trying to verify my account for some time now on Spotify but I can not find it as there are multiple names which has now lead to my single song (S5-the life) to be put on som...

Jemi

Spotify Legend

415 Views

1 replies

0 likes

Account
  • 415 Views
  • 1 replies
  • 0 likes

Solved!! Artist Account for Podcast

Dear Spotify community, me and a friend of mine started a podcast-show a month ago. We uploaded 3 episodes on Podomatic since we started and they are all on Spotify, but we've got no artist profile and so we can't get any insights, nor can we claim a...

Casual Listener

Dear Spotify community,   me and a friend of mine started a podcast-show a month ago. We uploaded 3 episodes on Podomatic since we started and they are all on Spotify, but we've got no artist ...

Habeebzahir

Visitor

7783 Views

4 replies

0 likes

Account
  • 7783 Views
  • 4 replies
  • 0 likes

Solved!! Actualmente estás en modo sin conexión

PlanPremiumPaísEspañaDispositivoOnePlus 6Sistema operativoAndroid Oreo (8.1) Mi pregunta o problema ¡Hola! Tengo Spotify en mi dispositivo móvil y hoy al entrar estaba la sesión cerrada... He intentado iniciar sesión pero aparece un mensaje que pone:...

Newbie

  Plan Premium País España Dispositivo OnePlus 6 Sistema operativo Android Oreo (8.1)   Mi pregunta o problema   ¡Hola! Tengo Spotify en mi dispositivo móvil y hoy al entra...

Jose_M

Spotify Star

20476 Views

1 replies

0 likes

Account
Login
  • 20476 Views
  • 1 replies
  • 0 likes

Trouble logging in with not in use email (and deleted Facebook)

I switched phones so I need to log in to Spotify. The problem is that my email which I used to register is not in use anymore (and forgot password) AND I have deleted Facebook a while back so I cannot change my email through FB as suggested before. I...

Newbie

  I switched phones so I need to log in to Spotify. The problem is that my email which I used to register is not in use anymore (and forgot password) AND I have deleted Facebook a while back so...

D_G

Music Fan

428 Views

1 replies

0 likes

Account
Login
Premium
  • 428 Views
  • 1 replies
  • 0 likes

Superuser Contribution Double Payment

Hey i recently changed to a student premium and got charged twice in one month, is there a solution for my money back?

Casual Listener

  Hey i recently changed to a student premium and got charged twice in one month, is there a solution for my money back?

Peter

Spotify Legend

629 Views

5 replies

0 likes

Account
  • 629 Views
  • 5 replies
  • 0 likes

Superuser Contribution Account details pasted online

I just found my spotify account details pasted on 3 differents sites, with 1000's of other users accounts. The dates line up in a few months ago when I had issues with someone else logging into my account and creating and deleting playlists. My accou...

Casual Listener

  I just found my spotify account details pasted on 3 differents sites, with 1000's of other users accounts.   The dates line up in a few months ago when I had issues with someone else l...

Katerina

Spotify Legend

806 Views

3 replies

0 likes

  • 806 Views
  • 3 replies
  • 0 likes

(ESPAÑOL) Ayuda con cuenta y Error code: 3

PlanFree/PremiumCountry México DeviceHuawei P9 / AndroidOperating SystemPC / Windows My Question or IssueHace unos días, quise escuchar musica en Spotify con mi cuenta premium cuando me llevé la sorpresa de que tenía que iniciar sesión en la App nuev...

Casual Listener

  Plan Free/Premium Country  México   Device Huawei P9 / Android Operating System PC / Windows   My Question or Issue Hace unos días, quise escuchar musica en Spo...

Jose_M

Spotify Star

17899 Views

3 replies

0 likes

Account
Login
Other
  • 17899 Views
  • 3 replies
  • 0 likes