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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ssydmarie
  • Visitor
  • 9150 Views
  • 2 replies
  • 9 likes
  • Security
  • 9150 Views
  • 2 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 483178 Views
  • 979 replies
  • 111 likes
  • Account
  • 483178 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211208 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211208 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121087 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121087 Views
  • 72 replies
  • 12 likes

Superuser Contribution my release radar and discover weekly are not updating

Hi,So my release radar and discover weekly are not updating. I have looked through the topics related to this theme and the following/unfollowing, closing/opening of spotify etc do not help. The playlist are: spotify:user:spotify:playlist:37i9dQZEVXc...

  • Regular
  • Hi, So my release radar and discover weekly are not updating. I have looked through the topics related to this theme and the following/unfollowing, closing/opening of spotify etc do not help. &nbsp...
  • Jemi
  • Spotify Legend
  • 1081 Views
  • 5 replies
  • 0 likes
  • 1081 Views
  • 5 replies
  • 0 likes

Superuser Contribution Test

This is a test to see what my username is because Spotify doesn’t test anything before it implements it. M

  • Newbie
  • This is a test to see what my username is because Spotify doesn’t test anything before it implements it. M
  • Katerina
  • Spotify Legend
  • 1063 Views
  • 1 replies
  • 0 likes
  • 1063 Views
  • 1 replies
  • 0 likes

How to cancel my father's account

Hello,My father is 85 years old and lost his password to SPOTIFY and to his Google email account (*snip*). The Google account is now blocked and he can not get access to it (we tried Google suport several ways). Problem is that I put the SPOTIFY debi...

  • Newbie
  •   Hello, My father is 85 years old and lost his password to SPOTIFY and to his Google email account (*snip*). The Google account is now blocked and he can not get access to it (we tried Google...
  • killwilliam
  • Casual Listener
  • 222 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 222 Views
  • 1 replies
  • 0 likes

Spotify pauses when different account is used on the same WiFi

My brother and I have two separate accounts, and they've never been connected, if that's even possible (as far as I know). However, sometimes only ONE of our accounts can be active at a time, otherwise it pauses the other's music. This is clearly a p...

  • Casual Listener
  •        My brother and I have two separate accounts, and they've never been connected, if that's even possible (as far as I know). However, sometimes only ONE of our accounts ca...
  • PASSIONHIT
  • Composer
  • 286 Views
  • 3 replies
  • 1 likes
  • Account
  • 286 Views
  • 3 replies
  • 1 likes

Can't find the connect to facebook option

PlanPremiumCountry DenmarkDeviceAll devicesOperating SystemALl OS's My Question or IssueI can't find the facebook connection option in the spotify settings. I was connected at one point, but then i got disconnected, and now i can't find the option.

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  • Casual Listener
  •   Plan Premium Country  Denmark Device All devices Operating System ALl OS's   My Question or Issue I can't find the facebook connection option in the spotify settings. I wa...
  • Luke
  • Spotify Star
  • 473 Views
  • 1 replies
  • 0 likes
  • 473 Views
  • 1 replies
  • 0 likes

Email account change

I had an email from spotify saying my email has changed. It has not, I did not change my address. I can no longer log into my account. I don't know how spotify can allow someone to change my email address without verifying it with the original email ...

  • Newbie
  • I had an email from spotify saying my email has changed. It has not, I did not change my address. I can no longer log into my account. I don't know how spotify can allow someone to change my email ad...
  • Maxim
  • Spotify Star
  • 278 Views
  • 1 replies
  • 1 likes
  • Account
  • 278 Views
  • 1 replies
  • 1 likes

Solved!! Nickname

Hi.I don't like my nickname. I would like to change it. I can't create new account becouse I am owner of spotify family main account. Is there any way? Can I at least somehow change my nickname to show my real name?Thanks for help

  • Newbie
  •   Hi. I don't like my nickname. I would like to change it. I can't create new account becouse I am owner of spotify family main account. Is there any way? Can I at least somehow chan...
  • Maxim
  • Spotify Star
  • 657 Views
  • 1 replies
  • 0 likes
  • Account
  • 657 Views
  • 1 replies
  • 0 likes

Support in infringement issue

Hi, I'm a developer and made an android app with Spotify integration, but unfortunately Google play removed my app because of infringements and asked me to contact your branding to ask about the reasons on infringements and they also said they will n...

  • Casual Listener
  • Hi,   I'm a developer and made an android app with Spotify integration, but unfortunately Google play removed my app because of infringements and asked me to contact your branding to ask about...
  • Jose_M
  • Spotify Star
  • 529 Views
  • 7 replies
  • 1 likes
  • Account
  • 529 Views
  • 7 replies
  • 1 likes

Cómo puedo hacer para que mis artistas recientemente escuchados se vean en mi perfil?

My Question or Issue Todas las opciones de perfil público y que se vea mi actividad está activado en mi configuración. Aún así la pestaña de artistas recientemente escuchados no aparece en mi perfil. No pueden verlo ni siquiera personas que me siguen...

  • Casual Listener
  •     My Question or Issue  Todas las opciones de perfil público y que se vea mi actividad está activado en mi configuración. Aún así la pestaña de artistas recientemente escuchados n...
  • Jose_M
  • Spotify Star
  • 10498 Views
  • 3 replies
  • 4 likes
  • Account
  • 10498 Views
  • 3 replies
  • 4 likes

Solved!! Spotify shows weird letters instead of my Facebook user name

PlanPremiumCountry Vietnam DeviceAsus Zenfone 2, Windows 10 LaptopOperating SystemAndroid Marshmallow, Windows 10 My Question or IssueBoth Spotify desktop and android app now shows some kinds of weird letters instead of my Facebook name. It used to w...

  • Casual Listener
  • Plan Premium Country  Vietnam   Device Asus Zenfone 2, Windows 10 Laptop Operating System Android Marshmallow, Windows 10   My Question or Issue Both Spotify desktop and and...
  • Jose_M
  • Spotify Star
  • 774 Views
  • 4 replies
  • 0 likes
  • Account
  • 774 Views
  • 4 replies
  • 0 likes

Superuser Contribution No me permite escuchar canciones desde mi celular

Hace algunos dias cancele mi suscripcion premium, y ahora al iniciar cuenta del celular con conexion de internet no me permite reproducir ninguna cancion, ya sea las que estan en mi playlist o si decido buscar una nueva. Lo unico que se me permite es...

  • Newbie
  • Hace algunos dias cancele mi suscripcion premium, y ahora al iniciar cuenta del celular con conexion de internet no me permite reproducir ninguna cancion, ya sea las que estan en mi playlist o si dec...
  • Jemi
  • Spotify Legend
  • 266 Views
  • 1 replies
  • 0 likes
  • 266 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cobrou o plano de estudantes sem eu ter entregue os documentos

Tentei fazer o plano para studantes. Achei que fosse qualquer estudante e nao de faculdades/universidades cadastradas. Coloquei os dados do cartao e quando fui continuar percebi que nao poderia faze-lo. Fechei as abas referentes aos documentos, mas o...

  • Visitor
  • Tentei fazer o plano para studantes. Achei que fosse qualquer estudante e nao de faculdades/universidades cadastradas. Coloquei os dados do cartao e quando fui continuar percebi que nao poderia faze-...
  • Jemi
  • Spotify Legend
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes

Premium for Family change admin email

My Question or IssueI am the admin of our family subscription and I can't figure out how to change the admin email address (I have a new email).

  • Casual Listener
  •   My Question or Issue I am the admin of our family subscription and I can't figure out how to change the admin email address (I have a new email).  
  • Maxim
  • Spotify Star
  • 582 Views
  • 5 replies
  • 0 likes
  • 582 Views
  • 5 replies
  • 0 likes

Superuser Contribution Email change when not requested and suddenly on family plan

Got an email from Spotify saying I changed my email this morning then another email saying I changed it back. Now I get an email saying I have upgraded to the family plan. Why is this happening? Did I get hacked? My plan was changed to the family pla...

  • Newbie
  • Got an email from Spotify saying I changed my email this morning then another email saying I changed it back.  Now I get an email saying I have upgraded to the family plan.  Why is this hap...
  • Jemi
  • Spotify Legend
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
  • 1 replies
  • 0 likes

Superuser Contribution Renewed my Premium Subscription but Premium still Paused

My debit card expired, and so I renewed my premium subscription through the Spotify mobile app. My only available option was to pay $119.88 for a year of Premium, though I had previously done monthly payments. I did this one time payment for the year...

  • Newbie
  • My debit card expired, and so I renewed my premium subscription through the Spotify mobile app. My only available option was to pay $119.88 for a year of Premium, though I had previously done monthly...
  • Jemi
  • Spotify Legend
  • 248 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 248 Views
  • 1 replies
  • 0 likes

Can't change country

PlanFree/PremiumCountryGeorgia DeviceSamsung Galaxy S5Operating SystemAndroid I have downloaded and installed Spotify when I was in Greece, now I am trying to change country in Edit profile section, but when I click on country in the list is only Gre...

  • Regular
  •   Plan Free/Premium Country Georgia   Device Samsung Galaxy S5 Operating System Android   I have downloaded and installed Spotify when I was in Greece, now I am trying to ch...
  • Ichigo_sama
  • Regular
  • 513 Views
  • 8 replies
  • 0 likes
  • Account
    Free
    Login
  • 513 Views
  • 8 replies
  • 0 likes

Not Able to Login

Hey all, I can’t seem to login on my Mac or iPhone via app. I have tried changing my password a few times as well as using my email and the generated Spotify username to no avail even though I get a confirmation that the password was successfully cha...

  • Newbie
  • Hey all,   I can’t seem to login on my Mac or iPhone via app. I have tried changing my password a few times as well as using my email and the generated Spotify username to no avail even though...
  • itsern
  • Music Fan
  • 378 Views
  • 2 replies
  • 1 likes
  • 378 Views
  • 2 replies
  • 1 likes

Spotify keeps logging me out ("account is being used elsewhere") even after signing out everywhere

Spotify keeps logging me out of my iPhone with the message "Spotify has been paused because your account is being used somewhere else". This is making the app unusable. I tried logging into my account page and clicking "sign out everywhere". I immedi...

  • Newbie
  • Spotify keeps logging me out of my iPhone with the message "Spotify has been paused because your account is being used somewhere else". This is making the app unusable. I tried logging into my accoun...
  • Jose_M
  • Spotify Star
  • 335 Views
  • 1 replies
  • 1 likes
  • Account
  • 335 Views
  • 1 replies
  • 1 likes

Artist page not searchable

PlanFreeCountry USADevice(iPhone 8, Macbook Pro Operating SystemIOS 10 My Question or Issue Hey! I have an artist page for my music and it isn’t searchable via Spotify. I can however share a link and people can access it through there. I don’t have m...

  • Casual Listener
  •   Plan Free Country  USA Device (iPhone 8,  Macbook Pro  Operating System IOS 10   My Question or Issue  Hey! I have an artist page for my music and it isn’t ...
  • Jose_M
  • Spotify Star
  • 373 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 373 Views
  • 2 replies
  • 0 likes