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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

Joan

Moderator

76314 Views

28 replies

0 likes

  • 76314 Views
  • 28 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

94157 Views

9 replies

2 likes

Account
Login
  • 94157 Views
  • 9 replies
  • 2 likes

Unable to log in via Spotify or email

My Question or Issue Hi, I’m unable to log into Spotify as I’ve forgotten my password, the problem is I can’t send a reset to my email address as it is no longer in use and I do not know the password to that! I am just wanting to update the account t...

Casual Listener

My Question or Issue  Hi, I’m unable to log into Spotify as I’ve forgotten my password, the problem is I can’t send a reset to my email address as it is no longer in use and I do not know the p...

Gg104

Casual Listener

601 Views

4 replies

1 likes

Account
Login
Premium
  • 601 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Podcast won't show up after updating to MENA account

Hi There, Spotify has recently opened up for the Middle East and North Africa Region. As soon as it is officially available in Dubai, I had subscribed to the premium plan. As soon as I had subscribed to the MENA based Spotify product, I stopped seein...

Casual Listener

Hi There,   Spotify has recently opened up for the Middle East and North Africa Region.  As soon as it is officially available in Dubai, I had subscribed to the premium plan. A...

Peter

Spotify Legend

2590 Views

3 replies

1 likes

MENA
podcast
Podcasts error
  • 2590 Views
  • 3 replies
  • 1 likes

Error 404 password reset

We are unable to find my wife's password on our premium plan. I went to reset the password and it sent me to an error 404 page. I saw a solution that said to copy the link in the email and paste it in an incognito window. That still didn't work. Plea...

Newbie

We are unable to find my wife's password on our premium plan. I went to reset the password and it sent me to an error 404 page.  I saw a solution that said to copy the link in the email and past...

ShiroRecord

Regular

2551 Views

2 replies

0 likes

Account
Premium
  • 2551 Views
  • 2 replies
  • 0 likes

Ich kann kein Premium kaufen

Ich wollte mir furhin mit PayPal mir das 3 Monat Angebot holen jedoch steht dort das ich ein Bankkonto hinzufügen soll, ich hab bereits ein Bankkonto hinzugefüght und bestätigt.

Casual Listener

Ich wollte mir furhin mit PayPal mir das 3 Monat Angebot holen jedoch steht dort das ich ein Bankkonto hinzufügen soll, ich hab bereits ein Bankkonto hinzugefüght und bestätigt.    

Maxim

Spotify Star

878 Views

5 replies

0 likes

Free
  • 878 Views
  • 5 replies
  • 0 likes

Superuser Contribution Lost songs

Saved songs were lost and music suggestion now completely off from what I like. Can I reset something?

Casual Listener

Saved songs were lost and music suggestion now completely off from what I like. Can I reset something?  

ShiroRecord

Regular

600 Views

3 replies

0 likes

Account
  • 600 Views
  • 3 replies
  • 0 likes

Superuser Contribution No puedo conectarme con mi cuenta de Spotify

Hola llevo dos días que cuando intento conectarme a la aplicación de Spotify me dan el mensaje de error diciendo que solo se puede estar en extranjero durante 14 días con la cuenta de Spotify gratuita. Pero yo no he salido del país en ningún momento....

Casual Listener

Hola llevo dos días que cuando intento conectarme a la aplicación de Spotify me dan el mensaje de error diciendo que solo se puede estar en extranjero durante 14 días con la cuenta de Spotify gratuit...

Peter

Spotify Legend

981 Views

5 replies

0 likes

Free
Subscription
  • 981 Views
  • 5 replies
  • 0 likes

Solved!! Change payment date

Hi Everyone, I do not know if you have had any inconvenience with your payment date however it is happening to me. I really would like to change my payment date because it is causing me delays on my payment to Spotify and that really bothers me. Do y...

Newbie

Hi Everyone,    I do not know if you have had any inconvenience with your payment date however it is happening to me.  I really would like to change my payment date because it is ...

Billy-J

Spotify Star

1559 Views

1 replies

0 likes

Payment
  • 1559 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Clarification on the Terms and Conditions

Will it go against the terms and conditions if I play my spotify with a group of friends (being with me in person and they can hear it) or if I play it in a room with people inside?

Casual Listener

Will it go against the terms and conditions if I play my spotify with a group of friends (being with me in person and they can hear it) or if I play it in a room with people inside?

phelp

Casual Listener

934 Views

2 replies

0 likes

  • 934 Views
  • 2 replies
  • 0 likes

Country settings

PlanPremiumCountry SpainDevicePCOperating Systemw10 My Question or Issue I'm pretty annoyed with the music suggested by Spotify since it usually suggests only playlists or artists that are from Spain or Mex or whatever Spanish speaking country, which...

Casual Listener

  Plan Premium Country  Spain Device PC Operating System w10   My Question or Issue  I'm pretty annoyed with the music suggested by Spotify since it usually suggests on...

carlaFromSpaña

Casual Listener

376 Views

2 replies

0 likes

Account
  • 376 Views
  • 2 replies
  • 0 likes

Unable to sign in account

I know the username but I forgot the email and password , the account is signed in to my PS4 though and maybe if you guys send me the email I made it with I can remember everything altogether but if not I was really hoping I can use a new email & kee...

Newbie

I know the username but I forgot the email and password , the account is signed in to my PS4 though and maybe if you guys send me the email I made it with I can remember everything altogether but if ...

Billy-J

Spotify Star

320 Views

1 replies

0 likes

Account
Login
Other
  • 320 Views
  • 1 replies
  • 0 likes

Superuser Contribution Different facebook linked to account with completely different email

For some reason my mother's Facebook is linked to my spotify though her email address is different than mine so why is it when I log in with my email it's linked to her facebook?

Visitor

For some reason my mother's Facebook is linked to my spotify though her email address is different than mine so why is it when I log in with my email it's linked to her facebook? 

Peter

Spotify Legend

449 Views

3 replies

0 likes

Account
Login
  • 449 Views
  • 3 replies
  • 0 likes

Superuser Contribution No aparece el boton para conectar con facebook

El otro dia elimine mi cuenta de facebook, para crear una nueva.Al entra en spotify encontre que mi usuario, havia canviado a numeros. (logicamente, ya no tenia el facebook)Entonces entre para conectar mi nueva cuenta de facebook, y no aparecia el bo...

Newbie

El otro dia elimine mi cuenta de facebook, para crear una nueva. Al entra en spotify encontre que mi usuario, havia canviado a numeros. (logicamente, ya no tenia el facebook) Entonces entre para co...

Peter

Spotify Legend

838 Views

3 replies

0 likes

  • 838 Views
  • 3 replies
  • 0 likes

Solved!! Artist Profile issue

PlanFree/PremiumCountry United StatesDeviceSamsung Galaxy 9,Operating SystemAndroid OreoMy Question or Issue I recently just uploaded our artist's debut album and he goes by Joshua. The album is on spotify but it is under another artist who goes by J...

Newbie

Plan Free/Premium Country  United States Device Samsung Galaxy 9, Operating System Android Oreo My Question or Issue   I recently just uploaded our artist's debut album a...

Maxim

Spotify Star

405 Views

1 replies

0 likes

Free
  • 405 Views
  • 1 replies
  • 0 likes

Change password messages

PlanPremiumCountrySpain Device Operating System My Question or Issue Hi, I'm receiving several (8 until now but they're still coming) emails saying that I''m trying to changhe my password, and it's not me who is trying to do it.Someone is trying to h...

Newbie

Plan Premium Country Spain   Device   Operating System     My Question or Issue  Hi,   I'm receiving several (8 until now but they're still coming) emails s...

Maxim

Spotify Star

328 Views

2 replies

0 likes

Account
  • 328 Views
  • 2 replies
  • 0 likes

Superuser Contribution recently played artists not showing

recently played artists not showing for a couple weeks despite having settings enabled and not using private session. tried reinstalling and logging in and out and no luck. i have version 8.4.79.933 installed PlanPremiumCountry US DeviceiPhone 7Opera...

Newbie

recently played artists not showing for a couple weeks despite having settings enabled and not using private session. tried reinstalling and logging in and out and no luck. i have version 8.4.79.933 ...

novacjokovic

Casual Listener

408 Views

2 replies

0 likes

Account
  • 408 Views
  • 2 replies
  • 0 likes

Superuser Contribution How do I reset password if I can't access the email associated to my account?

Hi - I forgot my premium password and need to reset it. However, the email address associated to my account is no longer active. As I result, I can't access spotify

Visitor

Hi - I forgot my premium password and need to reset it. However, the email address associated to my account is no longer active. As I result, I can't access spotify 😞  

Guido

Spotify Legend

346 Views

1 replies

0 likes

Account
Premium
  • 346 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not showing full name when linked to Facebook.

Hey, I'm having issues with my display name on Spotify.I linked my Facebook account to my Spotify account to connect to my Facebook friends, however my display name is only my first name rather than my full name. Is there any way to fix this, or will...

Visitor

Hey, I'm having issues with my display name on Spotify. I linked my Facebook account to my Spotify account to connect to my Facebook friends, however my display name is only my first name rather tha...

Guido

Spotify Legend

833 Views

4 replies

0 likes

Account
  • 833 Views
  • 4 replies
  • 0 likes

Superuser Contribution Double account

PlanFree/Premium both Country New Zealand and IrelandDeviceHuaweiOperating SystemAndroid My Question or IssueHi all,I had a premium account in NZ that was paid for by my phone bill. When I moved to Ireland I couldn't access this account. I setup anot...

Newbie

  Plan Free/Premium both  Country  New Zealand and Ireland Device Huawei Operating System Android   My Question or Issue Hi all, I had a premium account in NZ that was...

Guido

Spotify Legend

528 Views

1 replies

0 likes

Account
  • 528 Views
  • 1 replies
  • 0 likes

Superuser Contribution Me hicieron un cobro doble en mi tarjeta de debito

Hola buenos días alguien me puede ayudar, Spotify Me Hizo una carga doble en mi Tarjeta de débito el día de ayer y quiero solucionar este problema, que me reembolse mi dinero.

Casual Listener

Hola buenos días alguien me puede ayudar, Spotify Me Hizo una carga doble en mi Tarjeta de débito el día de ayer y quiero solucionar este problema, que me reembolse mi dinero. 

Guido

Spotify Legend

398 Views

1 replies

0 likes

Account
  • 398 Views
  • 1 replies
  • 0 likes