Logging in

[user-removed]

Plan

Premium

Country

 England 

Device

Ipad mini 4

Operating System0

IOS 11

My Question or Issue

It has logged me out of my account and I can't get back in on all my devices. I don't know what email address is associated with my account but I have tried with my email I normally use. Also, when trying to type in my username, the password I normally use isn't working so I don't know how to get the account back, or stop it as I'm still paying for it. I wonder if I can get the account back, or at least stop it so I can make another one that I can use. I made this account to ask this, this is not the account that I have premium on.

Cheers

Harvey

[Loxer]

Hi there!

If you’re unsure which email you used, I’d recommend having a quick scan of the email accounts you own for emails from ‘hello@spotify.com’. That way you can determine which one you used to sign up for Spotify with.

If you want to change the email address linked to your Spotify account, I’d recommend reading this article.

Let me know how it goes!