Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
how do i change my username back? It used to say my name, but ever since i deleted fb its changed to "21slmato5qqoxlunri6zgxrli"
Hi I accidentally caused a spelling mistake in my user name and would like to change that. I have a premium account and I do not want to lose or pay twice. on the spotify homepage is under help that I create a new account to change the username. What...
Desde Uruguay existe un convenio con la empresa Antel para tener el Plan Premium. Al acceder a ese convenio de premium también tenemos el Plan Familiar o son cosas distintas?
Hi I deleted my facebook account which was linked to my spotify. I have the student subscription, and I don't want to lose 4 years worth of saved music/playlists. HELP!!!
Ich kann mich mit meinem Benutzernamen und/oder E-Mail nicht mehr in meinen Account anmelden. Wenn ich ein neues Passwort anforder bekomme ich mit dem Benutzernamen keine E-Mail zum zurück setzten und mit der E-Mail Adresse bekomme ich zwar eine E-Ma...
Hello,I have a huge problem and I don't know how to overcome it. Couple of weeks ago I made a new last.fm account on a new e-mail and connected it with my spotify. Sadly, I can't remember either of those logins (yes, I have an air tunnel inside my he...
Acabo de realizar el pago en el oxxo, pero no me llega ningún código ni nada, que puedo hacer?
Hi!I want to delete my Facebook page, but my Facebook login is also my Spotify login. How can I switch to an email login? I do not want to mess up my account, because I'm a premium user. Thanks!
Quite a while ago I knew how to search within a record label.... can someone remind me please!?
Hello,Recently all of my playlists disappeared completely. I had multiple playlists that included years of compiled music. These included:Strictly EDMSnowboardingHardChillAny help would be appreciated.
i have 3 accounts one associated with my face book one i made and an artists account.i want to close all but my artist account. they all have the same name i would like to close the other 2 will that affect my artist account?
I am paying for premium but on my account it says I am a free subscriber.
Tengo la opción de Premium Familiar, pero me mude hace poco y quería cambiar la dirección de residencial y no se donde esta la opción de editar eso, de igual forma los que están conmigo lo puedan cambiar
Hi, When trying to connect my Spotify to my Facebook page I'm getting the below error. Account overviewSorry there has been a temporary error, please try again later. I've removed the spotify APP from facebook and tried to reconnect them both but sti...
Hola, yo ingrese los números de la tarjeta y dice que no es una tarjeta, yo creo que capaz no acepten esa tarjeta. Podrían confirmarme si la aceptan o si es un problema mío. Gracias
I'll sign in with an email in the app. I have entered the email and password correctly but after loading, it still on page log in. What should I do ?
Hola, me gustaría saber si puedo cambiar el nombre de mi cuenta ya que cuando lo puse pues... por saber si podría ponerme otro
I signed up with my facebook account but I want to log in with the user / mail option and I dnt know what my id and password are
I am currently enjoying the offer where i pay 0.99 cents per month for the first three months but it is going to end beginning of march how do i make sure it transfer onto the student discount and not make me pay 9.99$? I am a UC student meaning i do...