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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

82298 Views

9 replies

2 likes

Account
Login
  • 82298 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

657947 Views

13 replies

4 likes

Account
  • 657947 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

739335 Views

18 replies

29 likes

  • 739335 Views
  • 18 replies
  • 29 likes

Spotify not detecting my current country

PlanPremiumCountryMalaysia My Question or Issue Im trying to change the country on my account to Malaysia as I recently moved back, but Spotify is not detecting my current location. What should I do?

Visitor

Plan Premium Country Malaysia     My Question or Issue   Im trying to change the country on my account to Malaysia as I recently moved back, but Spotify is not detecting my...

user-removed

Not applicable

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
  • 0 likes

Spotify important issue

Hello guys. I've noticed this serious bug yesterday. Almost an year ago I made a collaborative playlist with my friends. There are few suggestions I'm going to write, also. 1. Please, allow the user to follow those playlist without us to have to shar...

Roadie

Hello guys. I've noticed this serious bug yesterday.    Almost an year ago I made a collaborative playlist with my friends. There are few suggestions I'm going to write, also.   1....

Maxim

Spotify Star

944 Views

2 replies

0 likes

Account
Security
  • 944 Views
  • 2 replies
  • 0 likes

Friend Feed completely broken

PlanPremiumCountry USADeviceLaptopOperating SystemWindows 10 My Question or Issue For many weeks now, Spotify friend feed has been completely broken. The issues are not even specific, they seem to be completely random. Most of the time, the music I a...

Casual Listener

Plan Premium Country  USA Device Laptop Operating System Windows 10  My Question or Issue   For many weeks now, Spotify friend feed has been completely broken. The issues are...

RobNO97

Music Fan

2223 Views

2 replies

6 likes

Account
Premium
  • 2223 Views
  • 2 replies
  • 6 likes

10,000 song limit .... again

I am fully aware this topic has been talked about before. However the official response from spotify has been that the 10,000 playlist song limit only affects 1% of users therefore is not worth increasing. There are so many people talking about this,...

Regular

I am fully aware this topic has been talked about before. However the official response from spotify has been that the 10,000 playlist song limit only affects 1% of users therefore is not worth incre...

Maxim

Spotify Star

803 Views

1 replies

2 likes

Premium
  • 803 Views
  • 1 replies
  • 2 likes

Superuser Contribution Premium not working

I deleted my spotify app on my samsung s8 and re installed it cause it wasnt working and now i dont have the premium on my phone and ive tryed logging on with user name and facebook

Casual Listener

I deleted my spotify app on my samsung s8 and re installed it cause it wasnt working and now i dont have the premium on my phone and ive tryed logging on with user name and facebook

ofj-_t327n8ga

Casual Listener

509 Views

2 replies

0 likes

  • 509 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify, The bank transferred money twice from my account

PlanFreeCountry TurkeyDeviceXiaomi mi5Operating SystemAndroid My Question or Issue Spotify. The bank transferred money twice from my account. Spotify has transferred 1 turkish lira money twice from my account. But spotify did not make me a premium.I ...

Casual Listener

Plan Free Country  Turkey Device Xiaomi mi5 Operating System Android   My Question or Issue  Spotify. The bank transferred money twice from my account. Spotify has transferre...

JulianA_Bogota

Roadie

1961 Views

1 replies

0 likes

Account
Premium
Subscription
  • 1961 Views
  • 1 replies
  • 0 likes

can't change email address

Hello, I'd like to change my email address (i'm not using it anymore) but when i try to edit my profil, I have no access. I can't click or write to modify the email address or even the date of birth and **bleep**. Technically not possible. Anybody to...

Newbie

Hello,   I'd like to change my email address (i'm not using it anymore) but when i try to edit my profil, I have no access. I can't click or write to modify the email address or even the date ...

iamandyhill

Community Legend

440 Views

1 replies

0 likes

Account
  • 440 Views
  • 1 replies
  • 0 likes

How can I block some language songs from my weekly discover?

Please anyone can tell me how to block Korea song from my weekly discover?Or how can I choose what language song for me in weekly discover?That's very annoying, Please don't give me Korea anymore......

Casual Listener

Please anyone can tell me how to block Korea song from my weekly discover? Or how can I choose what language song for me in weekly discover? That's very annoying, Please don't give me Korea an...

PMorgan

Roadie

4329 Views

3 replies

7 likes

  • 4329 Views
  • 3 replies
  • 7 likes

All my music library is gone

PlanFreeCountry DeviceSamsung Galaxy 7Sony Xperia XA1 UltraMicrosoft Surface 3 Operating SystemAndroid Nougat, Windows 10 My Question or Issue All my music playlist dissapeared

Newbie

Plan Free Country   Device Samsung Galaxy 7 Sony Xperia XA1 Ultra Microsoft Surface 3   Operating System Android Nougat, Windows 10   My Question or Issue  All my mus...

jsannn

Community Legend

407 Views

1 replies

0 likes

Account
  • 407 Views
  • 1 replies
  • 0 likes

Superuser Contribution Facebook issues - Able to log in through FB, but Spotify says I'm still not connected

PlanPremiumCountry U.S.Operating SystemWindows 10 My Question or IssueSpotify (on both desktop and mobile) seems to think that my Facebook account is not connected. When I click the option to connect, however, nothing happens. This all happened after...

Visitor

Plan Premium Country  U.S. Operating System Windows 10   My Question or Issue Spotify (on both desktop and mobile) seems to think that my Facebook account is not connected...

Alfredo

Roadie

732 Views

3 replies

0 likes

  • 732 Views
  • 3 replies
  • 0 likes

Authorize account for my son

PlanFreeCountry Italy DeviceiPhone 5sOperating SystemiOS 10 My Question or Issue My son is 13. How can I authorize his account? He downloads the app, but he can’t use it till I signe my ok...

Casual Listener

Plan Free Country  Italy  Device iPhone 5s Operating System iOS 10   My Question or Issue  My son is 13. How can I authorize his account? He downloads the app, but he ca...

Bittencourt

Spotify Star

970 Views

3 replies

0 likes

  • 970 Views
  • 3 replies
  • 0 likes

Why in my family plan theres another account as the owner instead of mine?

PlanPremiumCountryMéxicoDeviceiPhone 5s and Hp laptopOperating SystemWindows 10My Question or IssueI wanted to invite my sister to the family plan and she got rejected and my little brother appeared as the owner of the plan. I am the on who pays for ...

Newbie

Plan Premium Country México Device iPhone 5s and Hp laptop Operating System Windows 10 My Question or Issue I wanted to invite my sister to the family plan and she got rejected and my little...

Bittencourt

Spotify Star

513 Views

1 replies

0 likes

  • 513 Views
  • 1 replies
  • 0 likes

Wrong email

My Question or IssueMy son signed up with wrong email and password. He also purchased premium How can we cancel accounts?

Newbie

    My Question or Issue My son signed up with wrong email and password. He also purchased premium  How can we cancel accounts?  

Bethany_Dawn

Community Legend

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant log in in new Xiaomi Redmi

PlanFree DeviceXiaomi Redmi 5+ Operating SystemAndroid Nougat My Question or Issue Hey Just bought a new phone and cant login from it. In my old phone i was able to login, and also on the web. In my new phone I cant - it says nothing (not even bad pa...

Casual Listener

Plan Free   Device Xiaomi Redmi 5+   Operating System Android Nougat   My Question or Issue  Hey 🙂 Just bought a new phone and cant login from it. In my old phone i wa...

mgxfk_g-0gnrg

Casual Listener

1515 Views

2 replies

0 likes

  • 1515 Views
  • 2 replies
  • 0 likes

Superuser Contribution Secret Playlists

PlanPremiumOperating Systemwindows 10 My Question or Issue My secret playlists are automatically becoming public. No matter what i do or change settings they just get public and i cant stop this. Is it aboult using spotify crossplatform ?

Regular

Plan Premium Operating System windows 10   My Question or Issue  My secret playlists are automatically becoming public. No matter what i do or change settings they just get public and...

Alfredo

Roadie

2590 Views

7 replies

0 likes

Other
  • 2590 Views
  • 7 replies
  • 0 likes

My account is being taken over!!

PlanPremiumCountry USDeviceIPhone 6 My Question or IssueRandomly this morning my account was being overridden by someone playing Turkish rap? It appears they are using an android device. I try to play my music but it changes mid song to their music.....

Newbie

  Plan Premium Country  US Device IPhone 6     My Question or Issue Randomly this morning my account was being overridden by someone playing Turkish rap? It appears they...

allestrato

Newbie

1236 Views

3 replies

1 likes

  • 1236 Views
  • 3 replies
  • 1 likes

Superuser Contribution Trouble linking Spotify Account back to Facebook

PlanPremiumCountryParaguayDeviceiPhone and Mac AirOperating SystemiOSMy Question or IssueCouple months ago I deactivated my Facebook account and when I wanted to listen to Spotify I had some troubles. I can't remember how, but I got a device number s...

Newbie

Plan Premium Country Paraguay Device iPhone and Mac Air Operating System iOS My Question or Issue Couple months ago I deactivated my Facebook account and when I wanted to listen to Spotify I...

Julian

Moderator

697 Views

1 replies

0 likes

Account
Premium
Security
  • 697 Views
  • 1 replies
  • 0 likes

How can I change my profile name (my surname has changed due to divorce)

PremiumBrasil My Question or Issue My profile name has currently 3 surnames. I had the last one legally removed in the divorce, and I would like my profile to have my update name.

Newbie

Premium Brasil   My Question or Issue  My profile name has currently 3 surnames. I had the last one legally removed in the divorce, and I would like my profile to have my update name.

Luke

Spotify Star

532 Views

1 replies

0 likes

Account
  • 532 Views
  • 1 replies
  • 0 likes

Superuser Contribution account and change of artist name

PlanPremiumCountrySwedenDevice Operating System My Question or Issue HELP!1.I need to change my emailadress, but the one i use i attach to another account - and I don't know how to solve it! My old on is *snip* - i want to change to *snip*, bur it's ...

Casual Listener

  Plan Premium Country Sweden Device   Operating System     My Question or Issue       HELP! 1. I need to change my emailadress, but the one i use i...

JulianA_Bogota

Roadie

812 Views

1 replies

0 likes

Account
Other
  • 812 Views
  • 1 replies
  • 0 likes

Can't Connect to Facebook

PlanFreeCountry Australia Operating SystemWindows 10 I've having problems linking Spotify with my Facebook account. I'm using the Spotify desktop app. I went to setting --> social --> connect to Facebook. But every time I click on the 'Connect to Fac...

Newbie

Plan Free Country  Australia   Operating System Windows 10   I've having problems linking Spotify with my Facebook account. I'm using the Spotify desktop app. I went to setting...

ylberrrr

Regular

641 Views

2 replies

0 likes

Account
Other
  • 641 Views
  • 2 replies
  • 0 likes