Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
3 weeks ago
ribezaz
Spotify Star
9840 Views
3 replies
9 likes
Security

9840 Views
3 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
a week ago
imksa
Newbie
492231 Views
981 replies
111 likes
Account

492231 Views
981 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1213493 Views
119 replies
117 likes
Account

1213493 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-12-23 3:53:03 PM
Joan
Moderator
122456 Views
72 replies
12 likes
Account
Login
Premium

122456 Views
72 replies
12 likes

Random songs playing after current song

I'm running on a free plan in the US, and I'm currently using my MacBook Pro 2018 13" on the latest OS. On my main Spotify account, whenever I play a song and it ends, it randomly skips to another song that I recently added to my library. However, wh...

borderlinemad
Casual Listener
I'm running on a free plan in the US, and I'm currently using my MacBook Pro 2018 13" on the latest OS. On my main Spotify account, whenever I play a song and it ends, it randomly skips to anoth...
2018-08-09 3:08:43 AM
2018-08-09 5:35:04 AM
user-removed
Not applicable
2242 Views
3 replies
0 likes
Account
Free

2242 Views
3 replies
0 likes

HELP! 2 accounts... premium and standard and no facebook anymore

Free &PremiumCountry AustraliaDeviceLaptop (Free) and Oppo R9S ( premium)Operating SystemWindows 10 My Question or Issue Hi everyone. i need help. I have a premium account linked to an old facebook ( which i no longer have) and a free account both wi...

Rob110208
Casual Listener
Free &Premium Country Australia Device Laptop (Free) and Oppo R9S ( premium) Operating System Windows 10 My Question or Issue Hi everyone. i need help. I hav...
2018-08-08 1:30:33 PM
2018-08-09 4:47:15 AM
Rob110208
Casual Listener
594 Views
2 replies
0 likes
Account

594 Views
2 replies
0 likes

Solved!!Superuser Contribution Ps4 app Romania

PlanFree/PremiumCountry RomaniaDevicePS4 PRO My Question or IssueHello all,I bought a ps4 pro two months ago and I still have problems when I'm trying to connect to my Spotify account. My account is created in Romania and as far as I know, I should b...

Sith952143
Casual Listener
Plan Free/Premium Country Romania Device PS4 PRO My Question or Issue Hello all, I bought a ps4 pro two months ago and I still have problems when I'm trying to connect to my Spo...
2018-08-06 11:43:43 AM
2018-08-08 11:33:31 PM
SergioDavid
Roadie
646 Views
3 replies
0 likes
Account
Login

646 Views
3 replies
0 likes

Solved!! Problems logging into iOS app

PlanPremiumCountry DeviceiPhone X Operating System(iOS 11) My Question or Issue I logged out of my iOS app, and upon trying to get back into the app, it will not let me log in. In via Facebook or by inputting my user id number. I have also reset my p...

12144222678
Newbie
Plan Premium Country Device iPhone X Operating System (iOS 11) My Question or Issue I logged out of my iOS app, and upon trying to get back into the app, it will n...
2018-08-08 11:33:47 AM
2018-08-08 10:37:01 PM
Billy-J
Spotify Star
666 Views
1 replies
0 likes
Account
Login
Premium

666 Views
1 replies
0 likes

Can't unsubscribe from free 30 day trial

PlanFree/PremiumCountry USDeviceSamsung Galaxy S5Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I cannot find for the life of me where to cancel the free 30 day trial. There isn't an option under the Subcription tab on e...

121215
Casual Listener
Plan Free/Premium Country US Device Samsung Galaxy S5 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I cannot find for the lif...
2018-08-08 7:44:57 PM
2018-08-08 8:22:35 PM
Billy-J
Spotify Star
363 Views
1 replies
0 likes
Account
Premium
Subscription

363 Views
1 replies
0 likes

Solved!! questions for prenium

Hey! i was just wondering, if i get the prenium plan, will it only be on my phone or my computer or if i use the same account, both will be prenium ? Also, ``Play music with no phone service`` means i have to download some music first when i have cel...

Bebeth
Casual Listener
Hey! i was just wondering, if i get the prenium plan, will it only be on my phone or my computer or if i use the same account, both will be prenium ? Also, ``Play music with no phone ...
2018-08-08 2:55:44 PM
2018-08-08 5:01:16 PM
Billy-J
Spotify Star
773 Views
3 replies
0 likes
Premium

773 Views
3 replies
0 likes

Solved!! Cant change country because email is already taken

PlanFreeCountrySwedenDeviceSamsung Galaxy S8Operating SystemAndroid OreoMy Question or IssueI created my account in Sweden, while I'm living in germany.So I wanted to change my country to germany, but I can't. When I go to the profile page and change...

MedusaFaun81
Casual Listener
Plan Free Country Sweden Device Samsung Galaxy S8 Operating System Android Oreo My Question or Issue I created my account in Sweden, while I'm living in germany. So I wanted to change my co...
2018-08-08 7:39:15 AM
2018-08-08 3:42:20 PM
MedusaFaun81
Casual Listener
1839 Views
3 replies
0 likes
Account

1839 Views
3 replies
0 likes

Someone used my account on Chrome

PlanpremiumCountryNew zealand My Question or Issue So I went to hit play on Spotify on my PC, and it said it was currently playing on chrome, weird enough. Then I looked at my play history and whoever was using it had played like 30 different playlis...

12162900061
Casual Listener
Plan premium Country New zealand My Question or Issue So I went to hit play on Spotify on my PC, and it said it was currently playing on chrome, weird enough....
2018-08-08 3:13:12 PM
2018-08-08 3:42:00 PM
Maxim
Spotify Star
2094 Views
1 replies
0 likes
Security

2094 Views
1 replies
0 likes

@SpotifyCares Me estás haciendo un cargo doble de pago en mi cuenta

Buen día, me están haciendo un cargo doble a mi tarjeta, el primero el día 06/08/18 y el segundo el 07/08/18, y el próximo cargo aparece al día 07/09/19, como puedo recuperar lo que me están cobrando duplicado

Dayandereynier
Newbie
Buen día, me están haciendo un cargo doble a mi tarjeta, el primero el día 06/08/18 y el segundo el 07/08/18, y el próximo cargo aparece al día 07/09/19, como puedo recuperar lo que me están cobrando...
2018-08-08 4:55:44 AM
2018-08-08 3:32:31 PM
Jose_M
Spotify Star
1426 Views
1 replies
0 likes
Subscription

1426 Views
1 replies
0 likes

Superuser Contribution My Albuns are gone

PlanPremiumCountryBrazilMy Question or IssueHello, I had a big list of Albuns that I liked or downloaded in my cellphone/computer since 2015 when started using Spotify.I used to see all of them there, when online, even if they were not downloaded in ...

Brun0
Casual Listener
Plan Premium Country Brazil My Question or Issue Hello, I had a big list of Albuns that I liked or downloaded in my cellphone/computer since 2015 when started using Spotify. I u...
2018-07-25 1:03:10 AM
2018-08-08 3:16:20 PM
SergioDavid
Roadie
635 Views
3 replies
0 likes
Account
Premium

635 Views
3 replies
0 likes

Solved!! Premium Family Subscriptions!

I am thinking of going to premium for family plan. I was looking at a friends and he has adds on his. Is this normal? I don't get adds on my premium and do not want to deal with adds. Also wondering if there is a yearly 1 time cost instead of monthly...

riggerk5
Music Fan
I am thinking of going to premium for family plan. I was looking at a friends and he has adds on his. Is this normal? I don't get adds on my premium and do not want to deal with adds. &n...
2018-03-24 3:39:13 PM
2018-08-08 2:08:09 PM
Robert_W
Community Legend
638 Views
1 replies
0 likes
Account

638 Views
1 replies
0 likes

Solved!! My User name is strange

Hi everyone, I just made a Spotify account and I can see that my username is completely different that what I choose. It's something like this: 14sdfjhdi9yijefkjc... a sequence of numbers and letters.Does anyone has an idea about what happened?Thanks...

Chamelas
Casual Listener
Hi everyone, I just made a Spotify account and I can see that my username is completely different that what I choose. It's something like this: 14sdfjhdi9yijefkjc... a sequence of numbers an...
2018-08-06 3:47:03 PM
2018-08-08 1:52:51 PM
Chamelas
Casual Listener
850 Views
2 replies
0 likes
Account

850 Views
2 replies
0 likes

Superuser Contribution I cannot add a new artist in Spotify for Artists

Hi, I am trying to (without any success) trying add a new artist in Spotif for Artists.The previous 3 went through fine, but this is my fourth one and I cannot add it for some reason. Is thee a limit to how many you can have? How can I follow up to g...

vxd
Roadie
Hi, I am trying to (without any success) trying add a new artist in Spotif for Artists. The previous 3 went through fine, but this is my fourth one and I cannot add it for some reason. Is thee ...
2018-08-08 9:01:34 AM
2018-08-08 1:24:14 PM
Maxim
Spotify Star
2432 Views
4 replies
0 likes
Account

2432 Views
4 replies
0 likes

Superuser Contribution facebook LOGIN blocked!

PlanFreeCountry ItalyDevicepc & LGphoneOperating System Windows & Android My Question or IssueSince Yesterday I cannot log in with my facebook account. Strating Spotify app, both on my laptop and phone, it shows me the log in page but when I select t...

nurz6
Casual Listener
Plan Free Country Italy Device pc & LGphone Operating System Windows & Android My Question or Issue Since Yesterday I cannot log in with my facebook acc...
2018-07-17 11:14:19 AM
2018-08-08 10:21:08 AM
nurz6
Casual Listener
892 Views
2 replies
0 likes
Account

892 Views
2 replies
0 likes

Account problem

PlanPremiumCountryAustralia Device Samsung J5Operating SystemAndroid My Question or IssueHi everyone, I'am doing this post because i got a bit of a problem with my account. I have used spotify since years, with an account i had opened years ago in fr...

Pachino123
Casual Listener
Plan Premium Country Australia Device Samsung J5 Operating System Android My Question or Issue Hi everyone, I'am doing this post because i got a bit of a probl...
2018-08-04 2:30:08 AM
2018-08-08 10:15:02 AM
musicajet
Composer
679 Views
6 replies
0 likes
Premium

679 Views
6 replies
0 likes

Local files

Is there no loanger an option to add a local file? I've searched this forum for 2 days now and 'Local Files' isn't an option from the settings. Please advise. Thanks!

dadiva1908
Regular
Is there no loanger an option to add a local file? I've searched this forum for 2 days now and 'Local Files' isn't an option from the settings. Please advise. Thanks!
2018-07-31 4:48:35 PM
2018-08-08 5:17:22 AM
dadiva1908
Regular
443 Views
5 replies
0 likes
Account

443 Views
5 replies
0 likes

Superuser Contribution Spotify changed my login email

PlanPremiumCountry SwedenDeviceSamsung Galaxy S8, PC Operating System Windows 10 My Question or Issue So a while back I wanted to log in to my Spotify account on the PC app at work. I'd done this plenty of times before but suddenly it wouldn't accept...

Niechez
Newbie
Plan Premium Country Sweden Device Samsung Galaxy S8, PC Operating System Windows 10 My Question or Issue So a while back I wanted to log in to my Spotify acc...
2018-08-06 7:52:39 PM
2018-08-08 1:48:19 AM
JulianA_Bogota
Roadie
518 Views
1 replies
0 likes
Account
Security

518 Views
1 replies
0 likes

suddenly, it is impossible to log in

hello, suddenly I can no longer login from any device on which I spotify. I can log in only on the site or on this comunity. The error that tells me is that I am residing abroad or I tried to reset the password and reinstall the application but I do ...

andryyspotify
Casual Listener
hello, suddenly I can no longer login from any device on which I spotify. I can log in only on the site or on this comunity. The error that tells me is that I am residing abroad or I tried to reset t...
2018-08-06 9:49:00 PM
2018-08-07 12:51:16 AM
Billy-J
Spotify Star
435 Views
3 replies
0 likes
Account

435 Views
3 replies
0 likes

can't find email account

Countrynetherlands DevicesonosOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue hey everyone i have a problem. i can't find my email with which i log in.i think i tried every email i can remember. i have a premium account a...

user-removed
Visitor
Country netherlands Device sonos Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue hey everyone i have a problem. i ...
2018-08-07 10:31:43 PM
2018-08-07 11:28:55 PM
Billy-J
Spotify Star
918 Views
3 replies
0 likes
Login

918 Views
3 replies
0 likes

Seriously, what is going on with these ads. NO appropriate

Just logged on and kept hearing the sound of text messages going off. It was coming from an odd Ad off to the side. Not only was I unable to mute it (ridiculous) but then when I made it bigger to see if I could turn it off that way, I was greeted wit...

Screen Shot 2018-08-06 at 11.35.12 AM.png

cdantonLA
Newbie
Just logged on and kept hearing the sound of text messages going off. It was coming from an odd Ad off to the side. Not only was I unable to mute it (ridiculous) but then when I made it bigge...
2018-08-06 8:48:36 PM
2018-08-07 2:59:08 PM
Billy-J
Spotify Star
968 Views
2 replies
0 likes
Other
Premium

968 Views
2 replies
0 likes

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