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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • mothical
  • Newbie
  • 158152 Views
  • 175 replies
  • 12 likes
  • Account
    Free
  • 158152 Views
  • 175 replies
  • 12 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10690 Views
  • 3 replies
  • 10 likes
  • Security
  • 10690 Views
  • 3 replies
  • 10 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 508304 Views
  • 985 replies
  • 112 likes
  • Account
  • 508304 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 124655 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 124655 Views
  • 74 replies
  • 12 likes

The unbearable truth

Hi,Let's talk about something different today, that probably not a lot have faced or think about.I have my sister who she is 10 years now quadriplegic(i.e. like Stephen Hawking). Unfortunately she can't use computer. We have family subscription. She ...

  • Roadie
  • Hi, Let's talk about something different today, that probably not a lot have faced or think about. I have my sister who she is 10 years now quadriplegic(i.e. like Stephen Hawking). Unfortunate...
  • user-removed
  • Not applicable
  • 421 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Security
  • 421 Views
  • 1 replies
  • 0 likes

Solved!! premium migrate

hi! i did a new account in spotify, and in my old account, i had premium account, and i wanna "migrate" my premium for new account, is it possible?

  • Casual Listener
  • hi!  i did a new account in spotify, and in my old account, i had premium account, and i wanna "migrate" my premium for new account, is it possible?  
  • Billy-J
  • Spotify Star
  • 751 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
  • 751 Views
  • 1 replies
  • 0 likes

Solved!! Would reinstalling the app remove my liked songs?

I have recently been blessed with the bug of always seeming to be in offline mode. I can play all of the music I have saved but I am not allowed to stream anything, unless I restart my phone. I have tried all of the troubleshooting routes for this is...

  • Casual Listener
  • I have recently been blessed with the bug of always seeming to be in offline mode. I can play all of the music I have saved but I am not allowed to stream anything, unless I restart my phone. I have ...
  • user-removed
  • Not applicable
  • 8957 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 8957 Views
  • 3 replies
  • 0 likes

Display name Spotify in numbers: front and last name an option?

Hi there! When I created my Spotify account decades ago, I created it with my Facebook account. When I deleted my Facebook profile, my Spotify account didn't display my front and last name anymore, but a bunch of (random?) numbers. Is it possible to ...

  • Visitor
  • Hi there!   When I created my Spotify account decades ago, I created it with my Facebook account. When I deleted my Facebook profile, my Spotify account didn't display my front and last name a...
  • Keanu_C
  • Community Legend
  • 429 Views
  • 1 replies
  • 1 likes
  • Account
  • 429 Views
  • 1 replies
  • 1 likes

Lost offline downloads

None of the below information is required. However, the more you provide the easier it will be for us to try and hePlanPremiumCountry CanadaDeviceiPhone 6sOperatingiOS My Question or Issuemy Spotify randomly logged out and I lost all of my offline do...

  • Newbie
  • None of the below information is required. However, the more you provide the easier it will be for us to try and he Plan Premium Country  Canada Device iPhone 6s Operating iOS   M...
  • user-removed
  • Not applicable
  • 496 Views
  • 1 replies
  • 0 likes
  • Premium
  • 496 Views
  • 1 replies
  • 0 likes

Connecting spotify to playstation

PlanPremiumCountry The NetherlandsDevice:Samsung galaxy 8 Operating SystemPlaystation 4 My Question or IssueI want to connect my spotify account on my playstation 4. So when i try this is says: " spotify account already linked switch to the playstati...

  • Newbie
  • Plan Premium Country  The Netherlands Device: Samsung galaxy 8   Operating System Playstation 4   My Question or Issue I want to connect my spotify account on my playstation...
  • Loxer
  • Community Legend
  • 592 Views
  • 1 replies
  • 1 likes
  • Login
    Premium
  • 592 Views
  • 1 replies
  • 1 likes

Not my music

PlanPremiumCountryBrazil Device(Windows Player, Chromecast, Galaxy A5)Operating System(Windows 10, Android 7.0) My Question or IssueFrom about two weeks ago, frequently some other music (which I've never heard and don't even like it) gets played duri...

  • Casual Listener
  • Plan Premium Country Brazil  Device (Windows Player, Chromecast, Galaxy A5) Operating System (Windows 10, Android 7.0)   My Question or Issue From about two weeks ago, frequently ...
  • Loxer
  • Community Legend
  • 332 Views
  • 3 replies
  • 0 likes
  • Account
  • 332 Views
  • 3 replies
  • 0 likes

Unknown Spotify Connect Device

I keep getting a message that my spotify is being used on a Web Browser (chrome) and I have tried changing my password and logging out of all devices but none of this has made a difference. Does anyone have any idea what I can do?

  • Newbie
  •   I  keep getting a message that my spotify is being used on a Web Browser (chrome) and I have tried changing my password and logging out of all devices but none of this has made a differe...
  • Jose_M
  • Spotify Star
  • 306 Views
  • 1 replies
  • 0 likes
  • Account
  • 306 Views
  • 1 replies
  • 0 likes

Facebook business page link activate

PlanPremiumCountry USA My Question or Issue Been trying to get the Spotify to properly link to my 'Mr Flowers' business page on FB. Please explain why the link will not work and become active just like all the other social apps that are able to be li...

  • Visitor
  •   Plan Premium Country  USA   My Question or Issue   Been trying to get the Spotify to properly link to my 'Mr Flowers' business page on FB. Please explain why the link wi...
  • Maxim
  • Spotify Star
  • 496 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 496 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hi first time here and would love help please

Can't stop the autostart coming on when i start the car via Bluetooth any ideas to stop it would be greatly appreciated pleasePlanPremiumCountry UkDeviceSony xa ultraOperating SystemAndroid When I start my car the Spotify app starts automatically pla...

  • Newbie
  • Can't stop the autostart coming on when i start the car via Bluetooth any ideas to stop it would be greatly appreciated please Plan Premium Country  Uk Device Sony xa ultra Operating Syst...
  • SergioDavid
  • Roadie
  • 456 Views
  • 1 replies
  • 0 likes
  • Premium
  • 456 Views
  • 1 replies
  • 0 likes

Solved!! I have problems please

Hello to you surfers, since a few days I can not reconnect to my account sporify free, I'm on iphone 6s and it disturbs me, please

  • Casual Listener
  • Hello to you surfers, since a few days I can not reconnect to my account sporify free, I'm on iphone 6s and it disturbs me, please
  • Jose_M
  • Spotify Star
  • 782 Views
  • 4 replies
  • 0 likes
  • Account
  • 782 Views
  • 4 replies
  • 0 likes

Superuser Contribution Not my music

PlanFamily/PremiumCountryUSA Device(Samsung Galaxy)Operating System(Android Nougat) My Question or IssueSomeone else's music and picture have recently been showing up on my account. I have never linked a facebook account or shared my profile informat...

  • Newbie
  • Plan Family/Premium Country USA  Device (Samsung Galaxy) Operating System (Android Nougat)   My Question or Issue Someone else's music and picture have recently been showing up on...
  • SergioDavid
  • Roadie
  • 408 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 408 Views
  • 1 replies
  • 0 likes

Remove old email associated with Facebook

Student DiscountCanada My Question or Issue:I use Facebook login, but the email that shows on my spotify account is my old faceboko email that is no longer in use and hasn't been for years. I've cleared my cache multiple times but spotify doesn't upd...

  • Casual Listener
  •   Student Discount Canada     My Question or Issue: I use Facebook login, but the email that shows on my spotify account is my old faceboko email that is no longer in use and has...
  • akanksha12
  • Casual Listener
  • 408 Views
  • 2 replies
  • 0 likes
  • Account
  • 408 Views
  • 2 replies
  • 0 likes

Solved!! Local Files

Plan - Premium-------------------Country - Ireland Device - XBOX Spotify App My Question or Issue Ive owned spotify for around 2 years now and ive recently found the "Local Files" feature on my computer which allowes me to add songs that arent on spo...

  • Casual Listener
  •   Plan - Premium ------------------- Country - Ireland   Device - XBOX Spotify App    My Question or Issue  Ive owned spotify for around 2 years now and ive recently ...
  • Jose_M
  • Spotify Star
  • 1343 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Unlimited
  • 1343 Views
  • 2 replies
  • 0 likes

FIND FRIENDS not actually showing any friends

Hey all, I've noticed this over the past month or two and thought it would eventually sort itself out but it still appears to be broken. When I scroll to the bottom of the friend activy tab and hit the FIND FRIENDS button the lightbox says '1 FRIEND ...

  • Regular
  •   Hey all,   I've noticed this over the past month or two and thought it would eventually sort itself out but it still appears to be broken.   When I scroll to the bottom of the f...
  • huismanpaul
  • Newbie
  • 519 Views
  • 1 replies
  • 3 likes
  • Account
  • 519 Views
  • 1 replies
  • 3 likes

Student +Hulu

Hey, I have had Spotify for students for a while, and I would like to add the hulu to it. Do I have to pay again? To start a new plan, or can I just add the hulu to my plan right now. Thank you.

  • Newbie
  •     Hey, I have had Spotify for students for a while, and I would like to add the hulu to it. Do I have to pay again? To start a new plan, or can I just add the hulu to my plan right now....
  • Billy-J
  • Spotify Star
  • 363 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 363 Views
  • 1 replies
  • 0 likes

Solved!! Transferring playlist from old account to the new one

My Question or IssueHey guys, got tired of my username, but you can´t just change the name. so i created a new account, but i want to keep my playlists (some a few years old but still good).is there some way to transfer the playlists (i created espec...

  • Visitor
  •   My Question or Issue Hey guys,   got tired of my username, but you can´t just change the name. so i created a new account, but i want to keep my playlists (some a few years old but st...
  • Jose_M
  • Spotify Star
  • 996 Views
  • 1 replies
  • 0 likes
  • Account
  • 996 Views
  • 1 replies
  • 0 likes

A website that offers Spotify Premium to non-Spotify countries

Has anyone come across this website called < edited >? It offers Spotify premium on a North American plan and I subscribed to it yesterday. I am in India where Spotify hasn't arrived yet, but I couldn't wait to try this out. It's been working a treat...

  • Casual Listener
  •   Has anyone come across this website called < edited >? It offers Spotify premium on a North American plan and I subscribed to it yesterday. I am in India where Spotify hasn't arri...
  • Noah
  • Spotify Star
  • 2399 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 2399 Views
  • 3 replies
  • 0 likes

Solved!! Wrong account name

PlanFreeCountry USDeviceASUS ZB500KL and Lenovo g55Operating SystemAndroid 6.0.1 ,Windows 10 My Question or Issue Hello, Today i faced with the fact that on your site I have shown not my nickname. But in the Spotify app he shows true

  • Newbie
  • Plan Free Country  US Device ASUS ZB500KL and Lenovo g55 Operating System Android 6.0.1 ,Windows 10   My Question or Issue  Hello, Today i faced with the fact that on your si...
  • Maxim
  • Spotify Star
  • 699 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 699 Views
  • 1 replies
  • 0 likes