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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8921 Views
  • 1 replies
  • 9 likes
  • Security
  • 8921 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 480077 Views
  • 979 replies
  • 111 likes
  • Account
  • 480077 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210424 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210424 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120581 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120581 Views
  • 72 replies
  • 12 likes

Analytics - Submit a song from your upcoming release.

Hi, on analytics.spotify under catalog it says: submit a song from your upcoming release. I clicked the learn more link and it says: There, you’ll have the option of selecting one unreleased song for playlist consideration and submitting it to our te...

  • Songwriter
  • Hi, on analytics.spotify under catalog it says: submit a song from your upcoming release. I clicked the learn more link and it says:  There, you’ll have the option of selecti...
  • Wardco
  • Songwriter
  • 2133 Views
  • 4 replies
  • 0 likes
  • Account
    Other
  • 2133 Views
  • 4 replies
  • 0 likes

My MacBook Pro shows up TWICE as offline device. How can I get rid of one of them

PlanPremiumCountryUSA Device(Macbook Pro late 2016)Operating SystemOS X 10.13.6 My Question or IssueMy MacBook Pro shows up TWICE as offline device. How can I get rid of this one of them in order to not hit the 3 device limit?

  • Casual Listener
  • Plan Premium Country USA   Device (Macbook Pro late 2016) Operating System OS X 10.13.6   My Question or Issue My MacBook Pro shows up TWICE as offline device. How can I get...
  • Billy-J
  • Spotify Star
  • 954 Views
  • 5 replies
  • 0 likes
  • Account
    Other
  • 954 Views
  • 5 replies
  • 0 likes

Cant activate premium family

HiPlanFree/PremiumCountry GermanyPhone HTC playOperating SystemAndroid My Question or Issue Hi, I can't activate premium even I got the email with an invite to the premium. My wife sent it several times and each time I couldn't activate and start the...

  • Newbie
  • Hi Plan Free/Premium Country  Germany Phone HTC play Operating System Android    My Question or Issue  Hi, I can't activate premium even I got the email with an invite...
  • Billy-J
  • Spotify Star
  • 417 Views
  • 1 replies
  • 1 likes
  • Premium
  • 417 Views
  • 1 replies
  • 1 likes

Problema account. Email disattivata

Ciao a tutti, ho il seguente problema:La mail associata al mio precedente account é stata disattivata dal provider. Di conseguenza, non riesco più ad accedere al mio account spotify perché la mail non è più esistente e quindi mi da errore. Ho provato...

  • Newbie
  • Ciao a tutti, ho il seguente problema: La mail associata al mio precedente account é stata disattivata dal provider. Di conseguenza, non riesco più ad accedere al mio account spotify perché la mail ...
  • musicajet
  • Composer
  • 2363 Views
  • 1 replies
  • 0 likes
  • Account
  • 2363 Views
  • 1 replies
  • 0 likes

Account Hijacked

PlanFreeCountry USADeviceLaptopOperating SystemWindows 10 My Question or Issue Random music keeps queueing up on Spotify, mostly Latin/LatinAmerican in origin.Resetting the password on both Spotify and the attached email several times, logging out al...

  • Casual Listener
  • Plan Free Country  USA Device Laptop Operating System Windows 10   My Question or Issue  Random music keeps queueing up on Spotify, mostly Latin/LatinAmerican in origin. Res...
  • EthanS1
  • Community Legend
  • 501 Views
  • 4 replies
  • 0 likes
  • Account
    Free
    Security
  • 501 Views
  • 4 replies
  • 0 likes

How do I find out who the Premium for Family Owner is on my account?

PlanPremium My Question or Issue How do I find out who the Premium for Family Owner is on my account?

  • Newbie
  • Plan Premium     My Question or Issue   How do I find out who the Premium for Family Owner is on my account? 
  • Bittencourt
  • Spotify Star
  • 4489 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 4489 Views
  • 1 replies
  • 0 likes

Pagamento e Add membros

Acabei de pagar o plano Premium anual, quanto tempo leva para liberar? E depois como posso add os familiares? Pagamento via boleto.

  • Casual Listener
  • Acabei de pagar o plano Premium anual, quanto tempo leva para liberar? E depois como posso add os familiares?   Pagamento via boleto.
  • Bittencourt
  • Spotify Star
  • 502 Views
  • 4 replies
  • 0 likes
  • Account
  • 502 Views
  • 4 replies
  • 0 likes

Uploaded songs using Promoter (CD Baby). Can I add more Myself?

I have uploaded songs to a Spotify account through a promoter company (CD Baby). My band has since created more music, and want to add new music to this same account ourselves without paying the promoter company again. Is this possible? If so, how?

  • Newbie
  •     I have uploaded songs to a Spotify account through a promoter company (CD Baby). My band has since created more music, and want to add new music to this same account ourselves without...
  • Maxim
  • Spotify Star
  • 612 Views
  • 1 replies
  • 0 likes
  • Account
  • 612 Views
  • 1 replies
  • 0 likes

Mudança do Plano Premium Anual para o Familiar Mensal.

Assinei o Plano Premium Anual porem dois dias depois fiz um upgrade para o Premium Familiar.Porem tinha acabado de assinar o Plano Premium anual onde paguei 200 reais.Ja que estou assinando o plano mensal familiar que é um upgrade do plano deveria co...

  • Newbie
  • Assinei o Plano Premium Anual porem dois dias depois fiz um upgrade para o Premium Familiar. Porem tinha acabado de assinar o  Plano Premium anual onde paguei 200 reais. Ja que estou...
  • Bittencourt
  • Spotify Star
  • 965 Views
  • 1 replies
  • 0 likes
  • Premium
  • 965 Views
  • 1 replies
  • 0 likes

Superuser Contribution Listening history not available

PlanPremiumCountry PolandDevicePCOperating SystemWindows 7 My Question or Issue Hello, I accidentally disliked one song and i can't find anywhere listening history (Web or android app). I can see multiple solved issues in here but solutions are not w...

  • Newbie
  • Plan Premium Country  Poland Device PC Operating System Windows 7   My Question or Issue  Hello,   I accidentally disliked one song and i can't find anywhere listening...
  • SergioDavid
  • Roadie
  • 401 Views
  • 1 replies
  • 0 likes
  • Account
  • 401 Views
  • 1 replies
  • 0 likes

Alterar do Premium para Familia

Eu paguei o premium mas quero o familia, mas agora não aparece a opção cancelar para mim.Não consigo cancelar e nem trocar. Além disso, paguei usando um e-mail para uma conta nova, mas o pagamento caiu em outra conta vinculada ao Facebook. Como faço ...

  • Casual Listener
  •     Eu paguei o premium mas quero o familia, mas agora não aparece a opção cancelar para mim. Não consigo cancelar e nem trocar. Além disso, paguei usando um e-mail para uma conta nova, ...
  • Bittencourt
  • Spotify Star
  • 2299 Views
  • 1 replies
  • 0 likes
  • Account
  • 2299 Views
  • 1 replies
  • 0 likes

[Account] Country

PlanFreeCountryITALY Hi, I want to change my country (billing issues) from Italy to Norway. Unfortunately, as you can see, Spotify only presents one country in the drop-down list. How can I change my country and activate my premium account again? Tha...

spot.png
  • Casual Listener
  •   Plan Free Country ITALY   Hi,   I want to change my country (billing issues) from Italy to Norway. Unfortunately, as you can see, Spotify only presents one country in the dr...
  • _Bellagio_
  • Gig Goer
  • 651 Views
  • 5 replies
  • 0 likes
  • Account
  • 651 Views
  • 5 replies
  • 0 likes

Désabonnement impossible

Bonjour à tous, depuis plusieurs mois je suis abonnée à spotify avec, au départ, un compte paypal raccordé à une carte bancaire de mon ex-compagnon.Je souhaite, en vain!!, annuler l’abonnement ou, au moins, modifier les coordonnées bancaires afin d’e...

  • Casual Listener
  • Bonjour à tous,   depuis plusieurs mois je suis abonnée à spotify avec, au départ, un compte paypal raccordé à une carte bancaire de mon ex-compagnon. Je souhaite, en vain!!, annuler l’abonne...
  • musicajet
  • Composer
  • 2127 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 2127 Views
  • 3 replies
  • 0 likes

Solved!! Another artist uses my name, my songs are mixed up with his, how can i fix this?

PlanFreeCountryUK My Question or IssueMyself and another artist release music using the same name (DJ GUY).I am currently actively releasing music, and the other artist has not been active for over 10 years.How can I make my music priotitized in the ...

  • Casual Listener
  • Plan Free Country UK   My Question or Issue Myself and another artist release music using the same name (DJ GUY). I am currently actively releasing music, and the other artist has not bee...
  • Sebasty
  • Community Legend
  • 8830 Views
  • 3 replies
  • 0 likes
  • Account
  • 8830 Views
  • 3 replies
  • 0 likes

other users can’t find my account

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/Premium. premium Country TurkeyDeviceiphone X Operating System ios 11My Question or Issue My friends or other spotify users...

  • Newbie
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium.  premium  Country  Turkey Device iphon...
  • mariajoseluva
  • Music Fan
  • 400 Views
  • 2 replies
  • 0 likes
  • Account
  • 400 Views
  • 2 replies
  • 0 likes

My account got hacked.

Someone entered my account and change my picture and username. How do I change back to my old user name and could you check my account activity please.

  • Newbie
  • Someone entered my account and change my picture and username. How do I change back to my old user name and could you check my account activity please.
  • Jollof
  • Composer
  • 335 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 335 Views
  • 1 replies
  • 0 likes

Changed password

I changed my password, but when I try to login it says its the wrong password. I can only login via fb. Why?

  • Casual Listener
  •   I changed my password, but when I try to login it says its the wrong password. I can only login via fb. Why? 
  • Billy-J
  • Spotify Star
  • 769 Views
  • 3 replies
  • 0 likes
  • Login
  • 769 Views
  • 3 replies
  • 0 likes

Spotify got my music taste all wrong

I'm quite new to spotify and the night I got it i decided to listen to a jazz for sleep playlist whilst I slept that night and it's been a week and I haven't done it since but now in my recommended for you playlist, weekly playlists and discover play...

  • Newbie
  •  I'm quite new to spotify and the night I got it i decided to listen to a jazz for sleep playlist whilst I slept that night and it's been a week and I haven't done it since but now in my recomme...
  • Sebasty
  • Community Legend
  • 1387 Views
  • 1 replies
  • 1 likes
  • Account
    Other
    Unlimited
  • 1387 Views
  • 1 replies
  • 1 likes

I lost y premium account... I think

PlanPremiumCountryUS My Question or IssueToday, all my devices (desktop and phone) asked me to login to spotify, but I couldn't, then I tried to reset the password but the app (web and android) gave me an error saying the email did not exist!!! Then ...

  • Visitor
  • Plan Premium Country US    My Question or Issue Today, all my devices (desktop and phone) asked me to login to spotify, but I couldn't, then I tried to reset the password but the app ...
  • Billy-J
  • Spotify Star
  • 432 Views
  • 5 replies
  • 0 likes
  • Login
    Premium
  • 432 Views
  • 5 replies
  • 0 likes

spotify artist page

If i got a spotify artist page via distrokid, how long should it take until i can claim that profile?

  • Newbie
  • If i got a spotify artist page via distrokid, how long should it take until i can claim that profile?
  • Maxim
  • Spotify Star
  • 590 Views
  • 1 replies
  • 0 likes
  • Account
  • 590 Views
  • 1 replies
  • 0 likes