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Problems logging into iOS app

Solved!

Problems logging into iOS app

Plan

Premium

Country

 

Device

iPhone X 

Operating System

(iOS 11)

 

My Question or Issue

 I logged out of my iOS app, and upon trying to get back into the app, it will not let me log in. In via Facebook or by inputting my user id number. I have also reset my password twice with the user id, and can still not log in. 

 

All it it says is that “we’re experiencing problems, try again later”, it has been like this for an hour. 

B1799AEF-A41F-4DE5-9C71-801E363B5E48.png
Reply

Accepted Solutions
Marked as solution

Hey @12144222678, welcome to the community. 

 

Hope you’re doing great!

I’m sorry to hear you're having trouble logging in. I recommend checking out this Spotify Answer for more info on what steps to follow. 

Let me know if this helps.

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Marked as solution

Hey @12144222678, welcome to the community. 

 

Hope you’re doing great!

I’m sorry to hear you're having trouble logging in. I recommend checking out this Spotify Answer for more info on what steps to follow. 

Let me know if this helps.

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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