Problems logging into iOS app

[12144222678]

Plan

Premium

Country

Device

iPhone X 

Operating System

(iOS 11)

My Question or Issue

 I logged out of my iOS app, and upon trying to get back into the app, it will not let me log in. In via Facebook or by inputting my user id number. I have also reset my password twice with the user id, and can still not log in. 

All it it says is that “we’re experiencing problems, try again later”, it has been like this for an hour. 

[Billy-J · Accepted solution]

Hey @12144222678, welcome to the community. 

Hope you’re doing great!

I’m sorry to hear you're having trouble logging in. I recommend checking out this Spotify Answer for more info on what steps to follow. 

Let me know if this helps.