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Cant change country because email is already taken

Solved!

Cant change country because email is already taken

Plan

Free

Country

Sweden

Device

Samsung Galaxy S8

Operating System

Android Oreo

My Question or Issue

I created my account in Sweden, while I'm living in germany.

So I wanted to change my country to germany, but I can't. When I go to the profile page and change it to germany, it says that my email is already taken. I've already tried it with multiple devices running different browsers, but none of these worked.

How can this problem, that I can't change my country be fixed?

Thanks for your support

Reply

Accepted Solutions
Marked as solution

3 Replies

hey!

 

Your browser already fills in the e-mail address as feature. Can you try in incognito mode? Let me know if that helps.

 

Thanks,
Maria

Unfortunately, incognito mode didn't change anything at all. It keeps saying that my email is already in use. So I can't change my country

Marked as solution

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