Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 3
2 weeks ago
171 Views
0 replies
5 likes
Security

171 Views
0 replies
5 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2 weeks ago
CeliMaga
Casual Listener
434078 Views
967 replies
108 likes
Account

434078 Views
967 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1192629 Views
119 replies
116 likes
Account

1192629 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-07-25 1:55:12 PM
Hobbit70
Visitor
105973 Views
70 replies
11 likes
Account
Login
Premium

105973 Views
70 replies
11 likes

Accessing account

I always logged in through Facebook which I can no longer access or the email account associated with this. Is there a way to recover or delete my Spotify account without logging in? Is there no contact for Spotify other then Twitter? They are still ...

-7mqdywp0_tvs
Newbie
I always logged in through Facebook which I can no longer access or the email account associated with this. Is there a way to recover or delete my Spotify account without logging in? Is there no cont...
2018-05-31 12:50:38 AM
2018-06-01 2:22:13 AM
Footballroybal
Composer
601 Views
1 replies
1 likes

601 Views
1 replies
1 likes

Superuser Contribution Albumes descargados

PremiumCountryArgentinaDeviceSamsung Galaxy J2 PrimeOperating SystemAndroid My Question or IssueQuisiera saber si hay alguna manera de saber cuáles y cuántos discos he descargado? Porque parece no haber ningun apartado para esto. Muchas gracias!

Andresfer87
Newbie
Premium Country Argentina Device Samsung Galaxy J2 Prime Operating System Android My Question or Issue Quisiera saber si hay alguna manera de saber cuáles y cuántos discos he ...
2018-05-29 6:42:28 AM
2018-06-01 2:19:04 AM
Alfredo
Roadie
303 Views
1 replies
0 likes

303 Views
1 replies
0 likes

Superuser Contribution Lost access to email account + forgot Spotify passwort = Can't use account anymore, but have to pay

PlanFree/PremiumCountry DeviceanyOperating Systemany My Question or Issue Hello. I lost access to my email account with what I registered once at Spotify. In turn, I cant recall the passwort of my spotify account, but still have to pay for it. I even...

p-_gnhc3cu58
Newbie
Plan Free/Premium Country Device any Operating System any My Question or Issue Hello. I lost access to my email account with what I registered once at Spotify. In ...
2018-05-27 12:46:13 PM
2018-06-01 2:16:36 AM
Alfredo
Roadie
556 Views
1 replies
0 likes

556 Views
1 replies
0 likes

Im not appearing on friend activity

PlanFreeCountry BrazilDeviceOperating SystemWindows 10 My Question or Issue Im not appearing on friend activity to my friends, private session is off but i still not appearing for them when i play some music.

oxr949hm_-aj
Casual Listener
Plan Free Country Brazil Device Operating System Windows 10 My Question or Issue Im not appearing on friend activity to my friends, private session is off but i still not ...
2018-05-30 6:00:30 PM
2018-05-31 12:20:27 AM
oxr949hm_-aj
Casual Listener
1043 Views
8 replies
0 likes

1043 Views
8 replies
0 likes

Solved!! change address spotify family

Hi, I created a spotify family account and when he asked for address i typed casual data. I sended invitations to my family members and now spotify ask for the address data to them. how can i change / see what i typed? can anyone help me? thank you

iuter88
Casual Listener
Hi, I created a spotify family account and when he asked for address i typed casual data. I sended invitations to my family members and now spotify ask for the address data to them. how can i change ...
2016-07-16 5:01:05 PM
2018-05-31 10:53:41 PM
jeeby
Newbie
16273 Views
43 replies
24 likes
Account
Subscription

16273 Views
43 replies
24 likes

Solved!! 2 defa ödeme aldı ama üyelik vermedi

3 aylık 0.99 Olan premiumdan buy aldım Parayı çekti ama premium olmadım 2. defa denedim yine Parayı çekti ama premium gelmedi ne yapmalıyım kart ekstresinde 2 kere 0.99 çekilmiş Olarak görünüyor ama bana üyelik gelmedi lütfen ilgilenin bu nasıl bir h...

BlackWaRz
Casual Listener
3 aylık 0.99 Olan premiumdan buy aldım Parayı çekti ama premium olmadım 2. defa denedim yine Parayı çekti ama premium gelmedi ne yapmalıyım kart ekstresinde 2 kere 0.99 çekilmiş Olarak görünüyor ama ...
2016-11-25 9:15:32 PM
2018-05-31 9:51:35 PM
s-f5of27_bvo
Newbie
8655 Views
29 replies
6 likes
Account
Security
Subscription

8655 Views
29 replies
6 likes

Account Disappeared!

So I went to open Spotify and it says I need to sign in. I typed in my password to the email that was ALREADY set to in the app and it greets me with "Email or password not found." So I tried to reset my password and guess what! My email is not found...

user-removed
Visitor
So I went to open Spotify and it says I need to sign in. I typed in my password to the email that was ALREADY set to in the app and it greets me with "Email or password not found." So I tried to rese...
2018-05-31 6:12:11 AM
2018-05-31 8:33:33 PM
user-removed
Not applicable
655 Views
3 replies
0 likes

655 Views
3 replies
0 likes

Spotify on my home network takes very long to connect

PlanPremiumDeviceiPhoneMy Question or IssueMy Spotify on my home network takes very long to connect on the iOS app. The app loads fine, but I see "connecting..." for always at least a whole minute. Sometimes it just take so long I give up listening t...

Cri_s
Casual Listener
Plan Premium Device iPhone My Question or Issue My Spotify on my home network takes very long to connect on the iOS app. The app loads fine, but I see "connecting..." for always at least a ...
2018-05-30 6:24:29 PM
2018-05-31 7:40:27 PM
Robert_W
Community Legend
1146 Views
3 replies
0 likes
Login

1146 Views
3 replies
0 likes

Can't link to new facebook after old one had to be deleted

PlanPremiumCountryCanadaDeviceSamsung galaxy 7 and desktop and website My Question or Issue I had Spotify linked to FB, but because of a security issue with my ex i had to delete that FB account and create a new one. It uses the same email address. N...

user-removed
Visitor
Plan Premium Country Canada Device Samsung galaxy 7 and desktop and website My Question or Issue I had Spotify linked to FB, but because of a security issue with my ex i ...
2018-05-29 3:45:54 PM
2018-05-31 7:21:56 PM
Magpie666
Newbie
452 Views
3 replies
0 likes
Other

452 Views
3 replies
0 likes

Superuser Contribution PREMIUM ACCOUNT CANCELLED (NOT BY ME) NO SERVICE WITH OVER TWO WEEKS REMAINING

Yesterday I received an email that I had cancelled my premium service. First Problem: I did not cancel my account. The email informed me that I would have access to my premium account through June 16, the last day for which I had prepaid. Second Prob...

user-removed
Visitor
Yesterday I received an email that I had cancelled my premium service. First Problem: I did not cancel my account. The email informed me that I would have access to my premium account through June 16...
2018-05-30 3:33:14 AM
2018-05-31 5:41:02 PM
Melody
Spotify
928 Views
1 replies
0 likes

928 Views
1 replies
0 likes

Account Hacked

My account was hacked and the email was changed. Spotify apparently doesn't believe in maintaining a support staff, so I'm turning to the community for help. I have a year's worth of premium on this account, so this would be an upsetting enough issue...

user-removed
Visitor
My account was hacked and the email was changed. Spotify apparently doesn't believe in maintaining a support staff, so I'm turning to the community for help. I have a year's worth of premium on this ...
2018-05-31 4:34:05 PM
2018-05-31 5:22:07 PM
Loxer
Community Legend
612 Views
5 replies
0 likes

612 Views
5 replies
0 likes

Superuser Contribution Premium Payment Problem?

I have just bought two premiums (I bought two because it was not active in the first one), my account is still not premium. Could you help? (The money was withdrawn from my card, so the payment was made twice.)

-upp8_n3gi77a
Newbie
I have just bought two premiums (I bought two because it was not active in the first one), my account is still not premium. Could you help? (The money was withdrawn from my card, so th...
2018-05-23 8:01:20 AM
2018-05-31 3:32:09 PM
songassistant
Composer
398 Views
3 replies
0 likes

398 Views
3 replies
0 likes

Superuser Contribution Changing country

I am trying to change the country and is not possible, in the profile it doesn't let me and when I try to put my new card for the subscription it doesn't let me neither because is from the new country I am, what I should do?

mariacampello
Newbie
I am trying to change the country and is not possible, in the profile it doesn't let me and when I try to put my new card for the subscription it doesn't let me neither because is from the new countr...
2018-05-01 7:42:23 PM
2018-05-31 3:31:04 PM
camulouzan
Casual Listener
1101 Views
16 replies
0 likes

1101 Views
16 replies
0 likes

Facebook account tied to my Spotify account has been disabled.How should i proceed ?

PlanFreeCountry DeviceiPhone6s Operating SystemWindows 10 My Question or Issue My Facebook account tied to my spotify account has been disabled, what are the steps to keep my spotify account?

ciubaca666
Regular
Plan Free Country Device iPhone6s Operating System Windows 10 My Question or Issue My Facebook account tied to my spotify account has been disabled, what are the s...
2018-05-29 8:27:52 PM
2018-05-31 3:21:42 PM
ciubaca666
Regular
1057 Views
4 replies
0 likes
Account
Login

1057 Views
4 replies
0 likes

Nome de Usuario e Imagem

Não consigo mudar a imagem do meu perfil na pagina da minha conta, q não é a mesma e mudou algumas vezes desde q minha conta foi invadida, nos aplicativos, tanto no PC quanto no Android a imagem do perfil esta correta mas meu nome de usuario está dif...

user-removed
Visitor
Não consigo mudar a imagem do meu perfil na pagina da minha conta, q não é a mesma e mudou algumas vezes desde q minha conta foi invadida, nos aplicativos, tanto no PC quanto no Android a imagem do p...
2018-05-29 5:30:10 AM
2018-05-31 3:18:54 PM
user-removed
Not applicable
909 Views
7 replies
1 likes
Account
Premium

909 Views
7 replies
1 likes

Solved!! Can't login with Facebook?

Can't login with Facebook? When ever I try, it shows the message: "An error has occurred processing your request. Please try again." I have tried on my phone and two separate computers with three separate browsers. I can't just use the regular login ...

i1921-4_1ijln
Casual Listener
Can't login with Facebook? When ever I try, it shows the message: "An error has occurred processing your request. Please try again." I have tried on my phone and two separate computers with thre...
2018-05-30 10:12:10 PM
2018-05-31 2:53:01 PM
tomatounit
Regular
2675 Views
3 replies
0 likes

2675 Views
3 replies
0 likes

How do I delete my free account, so I can use my premium?

PlanFree/PremiumCountryDenmarkDeviceiPhone XOperating SystemiOS 10 My Question or IssueI have recently (about a month ago) signed up for a premium account through my phone provider. However, it seems that I can't use it, as I two years ago set up a f...

119302734
Newbie
Plan Free/Premium Country Denmark Device iPhone X Operating System iOS 10 My Question or Issue I have recently (about a month ago) signed up for a premium account t...
2018-05-31 2:27:13 PM
2018-05-31 2:43:43 PM
tomatounit
Regular
475 Views
1 replies
0 likes
Account
Free
Premium

475 Views
1 replies
0 likes

Urgent!! account was hacked

Hi, this is a urgent matter! My girlfriend’s account was hacked and because of that, she can't write this post, so I’m writing on her behalf. Today (May 31st), she received an e-mail informing that the e-mail address of her account was changed. And a...

flaviovisetti
Newbie
Hi, this is a urgent matter! My girlfriend’s account was hacked and because of that, she can't write this post, so I’m writing on her behalf. Today (May 31st), she received an e-mail informing that t...
2018-05-31 5:26:04 AM
2018-05-31 1:32:44 PM
jsannn
Community Legend
397 Views
1 replies
0 likes
Account
Premium
Security

397 Views
1 replies
0 likes

Solved!! Issue signing into Verified Artist account on Spotify desktop

My Question or Issue Hi,I'm having an issue with gaining control of my Verified Artist account on the Spotify Desktop App. When I sign in on artists.spotify.com, I can control my verified artist page. When I use the same login info for the spotify de...

ShaneHennessy
Casual Listener
My Question or Issue Hi, I'm having an issue with gaining control of my Verified Artist account on the Spotify Desktop App. When I sign in on artists.spotify.com, I can con...
2018-05-31 3:10:50 AM
2018-05-31 1:04:00 PM
ShaneHennessy
Casual Listener
710 Views
4 replies
0 likes
Account
Login
Other

710 Views
4 replies
0 likes

can’t buy premium

PlanFreeCountry Device apple phoneOperating System(iOS 11 My Question or Issue i am trying to get the deal where there is premium for 3 months for a dollar and it keeps saying i already used a trial but i have never done this before. i want to pay a ...

wvk1-s_v2ha1q
Newbie
Plan Free Country Device apple phone Operating System (iOS 11 My Question or Issue i am trying to get the deal where there is premium for 3 months for a dollar and it kee...
2018-05-31 4:27:36 AM
2018-05-31 12:24:36 PM
Maxim
Spotify Star
290 Views
1 replies
0 likes

290 Views
1 replies
0 likes

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