Announcements

Help Wizard

Step 1

NEXT STEP

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80329 Views

9 replies

2 likes

Account
Login
  • 80329 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653587 Views

13 replies

4 likes

Account
  • 653587 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

733977 Views

18 replies

29 likes

  • 733977 Views
  • 18 replies
  • 29 likes

How long does it take to get your account verified on Spotify for Artists?

I submitted my application about a week ago but no-one has got back to me yet. Can someone please help me out? My account page is:https://open.spotify.com/artist/4qgUPMuPRWfJU6Ka5Ow3VNthanks

Newbie

I submitted my application about a week ago but no-one has got back to me yet. Can someone please help me out? My account page is: https://open.spotify.com/artist/4qgUPMuPRWfJU6Ka5Ow3VN thanks

Maxim

Spotify Star

8190 Views

1 replies

1 likes

Account
  • 8190 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playlists have disappeared

Just logged into my Spotify account and all my playlists are gone! How do I get them back??

Newbie

Just logged into my Spotify account and all my playlists are gone! How do I get them back??

user-removed

Not applicable

1093 Views

1 replies

0 likes

Account
  • 1093 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't join the family plan because of wrong address

I was recently invited for a family plan but inserted the wrong address. I do live in the same address. Now I'm trying to make an account with the same email with the correct address, but Spotify isn't allowing me to do it. How can I fix this?Thanks ...

Newbie

I was recently invited for a family plan but inserted the wrong address. I do live in the same address. Now I'm trying to make an account with the same email with the correct address, but Spotify isn...

Sunildevin

Newbie

5760 Views

2 replies

1 likes

  • 5760 Views
  • 2 replies
  • 1 likes

Student discount

So i tried to avail the student discount but didnt have enough requirements to avail it.So what i did is cancel the registration but i was charged!!!i didnt even finish the requirements to avail the discount , then i look at my acct and im running sp...

Newbie

So i tried to avail the student discount but didnt have enough requirements to avail it. So what i did is cancel the registration but i was charged!!! i didnt even finish the requirements to avail ...

Maxim

Spotify Star

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Ban" artist from radio

I had a charge and it's not from me. How do I go about contacting Spotify to get my my money refunded I had a charge $9.99 and it's not from me.

Newbie

I had a charge and it's not from me. How do I go about contacting Spotify to get my my money refunded I had a charge $9.99 and it's not from me. 

user-removed

Not applicable

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Linked device despite logging out everywhere

For over a year I have tried multiple times to log into Spotify on my PlayStation. And I can never do so as I get a notice to say “Spotify account already linked. Switch to the PlayStation Network or Sony Entertainment Network account linked with thi...

Casual Listener

For over a year I have tried multiple times to log into Spotify on my PlayStation. And I can never do so as I get a notice to say “Spotify account already linked. Switch to the PlayStation Network or...

tessattwood

Casual Listener

451 Views

2 replies

0 likes

Account
  • 451 Views
  • 2 replies
  • 0 likes

Trying to subscribe to Premium, stuck in paypal loop

Trying to sign up for premium and Paypal seems to process the transaction but then lands me back here: https://www.spotify.com/ca-en/purchase/offer/3m-for-cheap/ As though it did not go through. Checked my paypal history, no transaction occured. Prev...

Casual Listener

Trying to sign up for premium and Paypal seems to process the transaction but then lands me back here:   https://www.spotify.com/ca-en/purchase/offer/3m-for-cheap/   As though it did no...

cerebral_m

Casual Listener

842 Views

2 replies

0 likes

  • 842 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can’t access account and don’t have the contacts it’s linked to

My Spotify account has premium and I want to cancel but I deleted the Facebook account it was linked to. Now it was and old Facebook account with an even older email so I have no way of sending the reset password form to anything I can access. It als...

Newbie

My Spotify account has premium and I want to cancel but I deleted the Facebook account it was linked to. Now it was and old Facebook account with an even older email so I have no way of sending the r...

user-removed

Not applicable

538 Views

1 replies

0 likes

Account
Login
Premium
  • 538 Views
  • 1 replies
  • 0 likes

New update

Ever since getting a new update I cannot find my song list, the list where all my saved songs are I was wondering if it's because I do not pay premium or am I just missing it

Newbie

Ever since getting a new update I cannot find my song list, the list where all my saved songs are I was wondering if it's because I do not pay premium or am I just missing it

Hubo

Community Legend

433 Views

1 replies

0 likes

Account
Other
  • 433 Views
  • 1 replies
  • 0 likes

Superuser Contribution I want to sync a new device that used to be a synced device so I can download offline

Hi there, I want to sync a new device that used to be a synced device so I can download offline. I have removed one of the synced devices, but after reading 'To remove device(s), simply go here, login and remove the device(s) you want to. Important: ...

Casual Listener

Hi there,   I want to sync a new device that used to be a synced device so I can download offline. I have removed one of the synced devices, but after reading 'To remove device(s), simply go&n...

lflovescats

Casual Listener

758 Views

2 replies

0 likes

  • 758 Views
  • 2 replies
  • 0 likes

Solved!! How do I change my display name (not username)?

I recently signed up, and set my display name to my first name, not realizing this field would not be editable. I'd like to add my last name. I understand that my username is unchangeable, and is a random string - that's fine. I'm just looking to edi...

Visitor

I recently signed up, and set my display name to my first name, not realizing this field would not be editable. I'd like to add my last name.   I understand that my username is unchangeable, a...

em0owu0nwyobal4

Casual Listener

30140 Views

2 replies

2 likes

  • 30140 Views
  • 2 replies
  • 2 likes

Superuser Contribution GrooVR in Samsung Gear VR

I bought spotify premium and tried to log in to the account in the grooVR app on samsung gear VR. I can not log in. Please help me to listen to spotify in samsung groovr

Newbie

I bought spotify premium and tried to log in to the account in the grooVR app on samsung gear VR. I can not log in. Please help me to listen to spotify in samsung groovr

SergioDavid

Roadie

1088 Views

1 replies

0 likes

Premium
  • 1088 Views
  • 1 replies
  • 0 likes

Solved!! Someone selling spotify accounts

Hey all and @__spo__. Someone recently hacked my account and Spotify were great at getting it back. I emailed the person who took over my account and he emailed back this morning apologising profusely and said he bought it from this guy and thought i...

Newbie

Hey all and @__spo__. Someone recently hacked my account and Spotify were great at getting it back.  I emailed the person who took over my account and he emailed back this morning apologising pr...

Hubo

Community Legend

4137 Views

1 replies

0 likes

Account
  • 4137 Views
  • 1 replies
  • 0 likes

Spotify deliberately prevent you stopping payments

Why is there no simple way to stop account payments. I now have two spotify accounts (the second being a promotional offer) I can find no way of stopping payments on the first. and no way to contact spotify to sort out the fact they are mis-billing m...

Visitor

Why is there no simple way to stop account payments.   I now have two spotify accounts (the second being a promotional offer)   I can find no way of stopping payments on the first.&n...

Maxim

Spotify Star

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
  • 0 likes

Beach Volleyball Tournament - Need Help

I have multiple self-powered large speakers and run a beach volleyball tournament. We typically have 20-30 courts along a long beach. My goal is so that everyone can hear the same music but not run 100ft wires along the beach. I haven't found any way...

Newbie

I have multiple self-powered large speakers and run a beach volleyball tournament. We typically have 20-30 courts along a long beach. My goal is so that everyone can hear the same music but not run 1...

Maxim

Spotify Star

309 Views

1 replies

0 likes

Premium
  • 309 Views
  • 1 replies
  • 0 likes

Superuser Contribution playlist problem

I can't put in new songs in some of my playlists, i don't get it.. it works in 7 playlists and i have 11. I tried to look if i locked any of them or something but can't find the problem.

Casual Listener

I can't put in new songs in some of my playlists, i don't get it.. it works in 7 playlists and i have 11. I tried to look if i locked any of them or something but can't find the problem.  &nbsp...

qq8-8ct_cs4lk

Regular

780 Views

4 replies

0 likes

  • 780 Views
  • 4 replies
  • 0 likes

Superuser Contribution Kullanılmayan hesap

ilk hesabımın şifresini unutmuştum daha sonra yeni bir hesap açtım premium kullanmaya başladım şimdi ilk hesabıma giriş yapmayı başardım premium aldım ancak ıkıncı olusturdugum hesapta da premıum almıstım ve ıkıncı hesapta da premıumu yenıledı ikinci...

Newbie

ilk hesabımın şifresini unutmuştum daha sonra yeni bir hesap açtım premium kullanmaya başladım şimdi ilk hesabıma giriş yapmayı başardım premium aldım ancak ıkıncı olusturdugum hesapta da premıum alm...

MihailY

Moderator

1565 Views

3 replies

0 likes

  • 1565 Views
  • 3 replies
  • 0 likes

Superuser Contribution Login 408 error, and now i dont want to use facebook as my method of logging in

I want to possibly switch my fb spotify account onto a new account, because there is a playlist on there that i fully enjoy listening tocan anyone help deviate the foundation of the problem??? login 408 error everytime i use the fb login; spotify jus...

Newbie

I want to possibly switch my fb spotify account onto a new account, because there is a playlist on there that i fully enjoy listening to can anyone help deviate the foundation of the problem??? lo...

Alfredo

Roadie

711 Views

1 replies

0 likes

  • 711 Views
  • 1 replies
  • 0 likes

Superuser Contribution Close account

I just wanna close the account linked to my Facebook, as I want to link it to a different account that I actually use, but I've tried twice already and the automated email just suggests looking on here for advice; so can one of you guys delete my acc...

Newbie

I just wanna close the account linked to my Facebook, as I want to link it to a different account that I actually use, but I've tried twice already and the automated email just suggests looking on he...

Alfredo

Roadie

557 Views

1 replies

0 likes

Account
  • 557 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps changing/pausing songs

Hello!Spotify keeps changing songs and playing/pausing songs by itself. This only happens on my iphone 5, not when i use my pc, even though i always use the same account on both. I use the same heaphones for both devices.I have tried changing passwor...

Newbie

Hello! Spotify keeps changing songs and playing/pausing songs by itself. This only happens on my iphone 5, not when i use my pc, even though i always use the same account on both. I use the same hea...

Alfredo

Roadie

1641 Views

1 replies

0 likes

Account
Free
  • 1641 Views
  • 1 replies
  • 0 likes