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Accounts

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 7805 Views
  • 1 replies
  • 9 likes
  • Security
  • 7805 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 474822 Views
  • 978 replies
  • 111 likes
  • Account
  • 474822 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1207861 Views
  • 119 replies
  • 117 likes
  • Account
  • 1207861 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119049 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119049 Views
  • 72 replies
  • 12 likes

itunes account and hotmail account - double charge

PlanPremiumCountry DeviceiPhone 6s My Question or Issue It seems I have double accounts.I discovered that I pay 129SEK through my Apple-id for Spotify premiumand at the same time I pay 99SEK for an account through my hotmail!!I don't understand how t...

  • Newbie
  • Plan Premium Country   Device iPhone 6s     My Question or Issue  It seems I have double accounts. I discovered that I pay 129SEK through my Apple-id for Spotify premium...
  • Noah
  • Spotify Star
  • 625 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 625 Views
  • 1 replies
  • 0 likes

Unable to claim Artist profile and our song was released onto wrong account

PlanPremium (free trial)CountryUnited Kingdom DevicePCOperating SystemWindows 10 My Question or Issue Hi, We are a group called odyssey, and recently we released a track through landr. The track got released onto the wrong artist profile:https://open...

  • Casual Listener
  • Plan Premium (free trial) Country United Kingdom  Device PC Operating System Windows 10   My Question or Issue   Hi,  We are a group called odyssey, and recently we re...
  • Maxim
  • Spotify Star
  • 377 Views
  • 1 replies
  • 0 likes
  • Account
  • 377 Views
  • 1 replies
  • 0 likes

Can't change my Country/Region

I can't edit anything, including my Country/Region because of an error. This error being that nothing gets through because, for some reason, whenever I hit "Save Profile" red text comes underneath the email box and says "We're sorry, that email is ta...

  • Casual Listener
  •   I can't edit anything, including my Country/Region because of an error. This error being that nothing gets through because, for some reason, whenever I hit "Save Profile" red text comes under...
  • Luke
  • Spotify Star
  • 489 Views
  • 1 replies
  • 0 likes
  • Account
  • 489 Views
  • 1 replies
  • 0 likes

My Account has Changed

Plan - PremiumFree/PremiumCountry - United States DeviceiPhone 6S and Macbook. Operating System(iOS 10, Android Oreo, Windows 10,etc.) iPhone 6S and MacbookMy Question or Issue My account has completely changed. All of my playlists have disapeared an...

  • Newbie
  • Plan - Premium Free/Premium Country - United States   Device iPhone 6S and Macbook.  Operating System (iOS 10, Android Oreo, Windows 10,etc.)  iPhone 6S and Macbook My Qu...
  • Loxer
  • Community Legend
  • 528 Views
  • 1 replies
  • 0 likes
  • Account
  • 528 Views
  • 1 replies
  • 0 likes

Solved!! no funciona mi cuenta premium

Active la cuenta premiun y queda como un free de todos modos. Y tampoco puedo cancelar la suscripción

  • Casual Listener
  • Active la cuenta premiun y queda como un free de todos modos. Y tampoco puedo cancelar la suscripción
  • osornios
  • Spotify Star
  • 32068 Views
  • 87 replies
  • 1 likes
  • 32068 Views
  • 87 replies
  • 1 likes

Spotify pausing for phantom other user

For the last 2 days my spotify premium account has been intermittently pausing during play, due to another user using my account. Spotify does not identify the other user as it normally does. I have reset my password and logged out on all devices. Th...

  • Newbie
  • For the last 2 days my spotify premium account has been intermittently pausing during play, due to another user using my account. Spotify does not identify the other user as it normally does.  ...
  • Loxer
  • Community Legend
  • 541 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 541 Views
  • 1 replies
  • 1 likes

Paid $0.99 for premium deal, received error on payment which came out but no premium subscription

I had two hours left to claim the $0.99 for 3 months of premium subscription. I went to pay for this and it encountered an error saying that I had previously already received such a deal (which I had not). The money has come out of my account though ...

  • Newbie
  • I had two hours left to claim the $0.99 for 3 months of premium subscription. I went to pay for this and it encountered an error saying that I had previously already received such a deal (which I had...
  • n3rlx17pckdnju9
  • Newbie
  • 342 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 342 Views
  • 1 replies
  • 0 likes

How to change country

Hi there! I usually used a Spotify free in my country (Poland), but now Im in UK for work for a long time, and I want to buy premium, however I try, its imposible to change country on app/site and thats the problem.How I can change country to make pa...

  • Newbie
  • Hi there!  I usually used a Spotify free in my country (Poland), but now Im in UK for work for a long time, and I want to buy premium, however I try, its imposible to change country on app/site...
  • Loxer
  • Community Legend
  • 498 Views
  • 1 replies
  • 0 likes
  • Account
  • 498 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems with logging in on any device.

PlanPremiumCountryThe Netherlands Device(iPhone 8, PC)Operating System(iOS 11, Windows 10) My Question or Issue Last night I got logged out of my Spotify account for no reason. When I tried to log back in it says that either my username or password i...

  • Newbie
  • Plan Premium Country The Netherlands   Device (iPhone 8, PC) Operating System (iOS 11, Windows 10)   My Question or Issue  Last night I got logged out of my Spotify account ...
  • SergioDavid
  • Roadie
  • 432 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 432 Views
  • 1 replies
  • 0 likes

Superuser Contribution No connection

Plan freeFree/PremiumCountry Device samsung 8 Operating System My Question or Issue im trying to connect my phone to my smart tv-i play a song the app is open on the tv but nothing happens there no list of devices-any help?

  • Newbie
  • Plan free Free/Premium Country   Device samsung 8   Operating System     My Question or Issue im trying to connect my phone to my smart tv-i play a song the app is ...
  • SergioDavid
  • Roadie
  • 309 Views
  • 1 replies
  • 0 likes
  • Free
    Other
  • 309 Views
  • 1 replies
  • 0 likes

Transfering playlist

My account wouldn't play certain songs and I talked with a lady about it and she said to make a new account and she will transfer all my playlist to my new account but it's been 8 hours and nothing happened.

  • Newbie
  • My account wouldn't play certain songs and I talked with a lady about it and she said to make a new account and she will transfer all my playlist to my new account but it's been 8 hours and nothing h...
  • LoganHelps
  • Composer
  • 317 Views
  • 1 replies
  • 0 likes
  • Account
  • 317 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't Upgrade to prenium

I've been trying to upgrade back to premium fo an hour now, my new card just came in. I've tried multiple diffrent phones, my laptop (I cleared browsing data and history) I keep getting the same error message

  • Casual Listener
  • I've been trying to upgrade back to premium fo an hour now, my new card just came in. I've tried multiple diffrent phones, my laptop (I cleared browsing data and history) I keep getting the same erro...
  • SergioDavid
  • Roadie
  • 557 Views
  • 1 replies
  • 0 likes
  • Premium
  • 557 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't see facebook friend list

My Question or Issue Hello and thank you in advance. For the last few months when I press the "Find Friends" option on the bottom of the "Friend Activity", I get a "none of your Facebook friends are on Spotify" even though I know for sure that a lot ...

  • Casual Listener
  •    My Question or Issue   Hello and thank you in advance. For the last few months when I press the "Find Friends" option on the bottom of the "Friend Activity", I get a "none of you...
  • SergioDavid
  • Roadie
  • 538 Views
  • 1 replies
  • 0 likes
  • Account
  • 538 Views
  • 1 replies
  • 0 likes

Help, my ex's name is my account name and I didn't change it!

Help! I allowed my ex girlfriend access to my account. But now her name is on the account and all my play lists. I can't seem to change it either.How can I get my name back on MY account?

  • Casual Listener
  • Help! I allowed my ex girlfriend access to my account. But now her name is on the account and all my play lists. I can't seem to change it either. How can I get my name back on MY account?   ...
  • PhantomT5
  • Casual Listener
  • 584 Views
  • 2 replies
  • 0 likes
  • Account
  • 584 Views
  • 2 replies
  • 0 likes

Personal data

Why cant I download my data from spotify, even after receiving a link to download. Used Facebook.

  • Newbie
  • Why cant I download my data from spotify, even after receiving a link to download. Used Facebook.
  • user-removed
  • Not applicable
  • 1116 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 1116 Views
  • 2 replies
  • 0 likes

My account is being taken over!!

PlanPremiumCountry USDeviceIPhone 6 My Question or IssueRandomly this morning my account was being overridden by someone playing Turkish rap? It appears they are using an android device. I try to play my music but it changes mid song to their music.....

  • Newbie
  •   Plan Premium Country  US Device IPhone 6     My Question or Issue Randomly this morning my account was being overridden by someone playing Turkish rap? It appears they...
  • allestrato
  • Newbie
  • 1071 Views
  • 3 replies
  • 1 likes
  • 1071 Views
  • 3 replies
  • 1 likes

Changing country

“8PlanFree/PremiumCountry SpainDeviceN/AOperating SystemN/A My Question or Issue I moved to Spain from the UK six weeks ago. I took my Spotify Free account with me. I have an Amazon Echo Dot and wish to run my Spotify through it. However I understand...

  • Casual Listener
  • “8Plan Free/Premium Country  Spain Device N/A Operating System N/A   My Question or Issue  I moved to Spain from the UK six weeks ago. I took my Spotify Free account with me....
  • Loxer
  • Community Legend
  • 546 Views
  • 3 replies
  • 0 likes
  • Premium
  • 546 Views
  • 3 replies
  • 0 likes

Trocar email

Olá,eu criei uma conta no spotify atraves do facebook. Acontece que meu email foi suspenso, assim eu troquei o email do facebook para um novo. No spotify continua o email antigo sendo assim eu não posso soliciar a senha para usar em outros dispositiv...

  • Visitor
  • Olá, eu criei uma conta no spotify atraves do facebook. Acontece que meu email foi suspenso, assim eu troquei o email do facebook para um novo. No spotify continua o email antigo sendo assim eu...
  • Bittencourt
  • Spotify Star
  • 4183 Views
  • 1 replies
  • 1 likes
  • Login
  • 4183 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution "No podemos reproducir este video tu ubicacion actual"

¡Hoola!, me aparece dicho mensaje cuando intento reproducir cualquier video en la app, o desde la pc. ¿Alguna solucion?.. Hace un mes atras podia reproducir cualquier contenido sin problema. ¡Muchas Gracias!

  • Casual Listener
  • ¡Hoola!, me aparece dicho mensaje cuando intento reproducir cualquier video en la app, o desde la pc. ¿Alguna solucion?.. Hace un mes atras podia reproducir cualquier contenido sin problema.  &...
  • Alfredo
  • Roadie
  • 1821 Views
  • 5 replies
  • 0 likes
  • 1821 Views
  • 5 replies
  • 0 likes

Superuser Contribution SE ELIMINARON AUTOMÁTICAMENTE LOS MIEMBROS DE MI PLAN FAMILIAR

El dia de hoy me cuenta las cuentas de mis familiares en la cuenta que administro y al momento de querer unirse al plan les aparece un mensaje de error

  • Newbie
  • El dia de hoy me cuenta las cuentas de mis familiares en la cuenta que administro y al momento de querer unirse al plan les aparece un mensaje de error
  • Alfredo
  • Roadie
  • 831 Views
  • 3 replies
  • 0 likes
  • 831 Views
  • 3 replies
  • 0 likes