Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
83869 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
659960 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
741793 Views
18 replies
29 likes
I noticed the spotify app updated yesterday and when I went to open it, it asked me to log in. I created my account years ago through Facebook and logged in as I usually do, however when it took me to back to spotify after logging in, all of my saved...
I noticed the spotify app updated yesterday and when I went to open it, it asked me to log in. I created my account years ago through Facebook and logged in as I usually do, however when it too...
Community Legend
566 Views
1 replies
0 likes
Hallo zusammen, ich habe heute Nachmittag eine Guthaben Karte eingelöst für Premium. Es stand auch Code angenommen etc. Aber es ist nicht auf Premium umgestellt, es läuft Werbung und in Abo steht auch free. Bei Belege ist es auch nicht zu sehen das i...
Hallo zusammen, ich habe heute Nachmittag eine Guthaben Karte eingelöst für Premium. Es stand auch Code angenommen etc. Aber es ist nicht auf Premium umgestellt, es läuft Werbung und in Abo steht auc...
Spotify Star
762 Views
1 replies
0 likes
So I have been using last.fm for quite some time and it always worked fine. But after the last update it suddenly didn't scrobble anymore. I followed the steps send in the email last.fm send me after the update what should have fixed it but it didn't...
So I have been using last.fm for quite some time and it always worked fine. But after the last update it suddenly didn't scrobble anymore. I followed the steps send in the email last.fm send me after...
Community Legend
1462 Views
1 replies
1 likes
Ödeme yapmama rağmen hesabım free görünüyor. Ya paramı iade edin ya da bu durumu düzeltin.< Screenshot removed for security >
Ödeme yapmama rağmen hesabım free görünüyor. Ya paramı iade edin ya da bu durumu düzeltin. < Screenshot removed for security >
Casual Listener
578 Views
3 replies
0 likes
I really wish there was something better to do other than "sign out of all devices" for hacked accounts. I got hacked AGAIN, after my account got hacked into a few days ago and started adding insane amounts of music (all of it was also not good), the...
I really wish there was something better to do other than "sign out of all devices" for hacked accounts. I got hacked AGAIN, after my account got hacked into a few days ago and started adding insane ...
Spotify Star
1431 Views
1 replies
2 likes
If someone is removed from a family Spotify plan, will their entire account be deactivated? How can they save their account/music/playlists and switch to their own Spotify premium instead?
If someone is removed from a family Spotify plan, will their entire account be deactivated? How can they save their account/music/playlists and switch to their own Spotify premium instead?
Moderator
26527 Views
14 replies
1 likes
Hi, Did a windows update yesterday, today my spotify went offline. So i've gone throught the process of installing and uninstalling. However now it will not log me in on the laptop, the login screen freezes and just stays there. I know the details ar...
Hi, Did a windows update yesterday, today my spotify went offline. So i've gone throught the process of installing and uninstalling. However now it will not log me in on t...
Gig Goer
602 Views
1 replies
0 likes
Hey, iedere maand krijg ik een rekening van 9,99 terwijl mijn spotify free is. Daarnaast betaalde ik iedere maand een spotify premium abbonement van 4,99 voor mijn zoon, terwijl ik daar nooit een afrekening van zie. Ik heb al gecontroleerd dat mijn s...
Hey, iedere maand krijg ik een rekening van 9,99 terwijl mijn spotify free is. Daarnaast betaalde ik iedere maand een spotify premium abbonement van 4,99 voor mijn zoon, terwijl ik daar nooit ...
Roadie
573 Views
1 replies
0 likes
I have a Premium subscription and I think I originally created my Spotify account with my Facebook account, which I permanently deleted and don't have access to it anymore.Is there anyway to change my email address?
I have a Premium subscription and I think I originally created my Spotify account with my Facebook account, which I permanently deleted and don't have access to it anymore. Is there anyway to change...
Newbie
2162 Views
4 replies
0 likes
I upgraded to premium and despite the spotify system saying that something went wrong the charge on my credit card was made. later I tried again I inserted the data of my card again and it worked, the status changed to premium but I have two charges ...
I upgraded to premium and despite the spotify system saying that something went wrong the charge on my credit card was made. later I tried again I inserted the data of my card again and it worked, th...
Spotify Star
1044 Views
1 replies
0 likes
Hesabımdan çıkış yaptım ve geri girmek istiyorum ama e-posta adresimi hatırlamıyorum. Hesabımı bulmak için ne yapmalıyım?
Hesabımdan çıkış yaptım ve geri girmek istiyorum ama e-posta adresimi hatırlamıyorum. Hesabımı bulmak için ne yapmalıyım?
Gig Goer
340 Views
1 replies
0 likes
Hello,I've been account holder of a Family premium plan for at least a year and I've been travelling abroad with the same account for a while without any problems. Today I wasn't able to log in onto my account and got a message saying: "You can only ...
Hello, I've been account holder of a Family premium plan for at least a year and I've been travelling abroad with the same account for a while without any problems. Today I wasn't able to log in ont...
Casual Listener
738 Views
2 replies
0 likes
Hola, el problema que tengo es que normalmente mis canciones se reproducen una debajo de otra según el orden que las agrego, pero ahorita se están reproduciendo aleatoriamente, sólo le doy a siguiente y pone otra canción que no es la que añadí despué...
Hola, el problema que tengo es que normalmente mis canciones se reproducen una debajo de otra según el orden que las agrego, pero ahorita se están reproduciendo aleatoriamente, sólo le doy a siguient...
Casual Listener
1262 Views
2 replies
1 likes
Hey, i tried to find something on Google, but haven't really found anything that confirms my question 100%. I live in Germany and want to buy Spotify Premium. Here, it costs 9.99€ a month. I used to live in Poland, and it was/is 19.99PLN there, which...
Hey, i tried to find something on Google, but haven't really found anything that confirms my question 100%. I live in Germany and want to buy Spotify Premium. Here, it costs 9.99€ a...
Newbie
23418 Views
3 replies
0 likes
Hi all! I´m trying to buy a premium account but my account is now registered in Slovakia (I live there most of the year) but my credit card is registered in Iceland since Im legally registered there and have all my bank accounts there as well. And I ...
Hi all! I´m trying to buy a premium account but my account is now registered in Slovakia (I live there most of the year) but my credit card is registered in Iceland since Im legally re...
Casual Listener
1541 Views
2 replies
0 likes
I have the premium+hulu account but how do I log into Hulu on the broswer? I tried using my spotify account to log in but it does not work.
I have the premium+hulu account but how do I log into Hulu on the broswer? I tried using my spotify account to log in but it does not work.
Roadie
148412 Views
3 replies
14 likes
the problem i am have is that i logged in to my old account some how and it does not have the music i was origanly listening too the account i normaly use is called clover and i cant get back in to it this may be an running problem so if you could he...
the problem i am have is that i logged in to my old account some how and it does not have the music i was origanly listening too the account i normaly use is called clover and i cant get back in to i...
Not applicable
309 Views
1 replies
0 likes
my account username was Mekanik, then i wanted to changed my username, so i changed my facebook username, suddenly my account username change to random numbers and logging out itself. when i try log in with my old username and my current username, it...
my account username was Mekanik, then i wanted to changed my username, so i changed my facebook username, suddenly my account username change to random numbers and logging out itself. when i try log ...
Not applicable
484 Views
1 replies
0 likes
I submitted my application about a week ago but no-one has got back to me yet. Can someone please help me out? My account page is:https://open.spotify.com/artist/4qgUPMuPRWfJU6Ka5Ow3VNthanks
I submitted my application about a week ago but no-one has got back to me yet. Can someone please help me out? My account page is: https://open.spotify.com/artist/4qgUPMuPRWfJU6Ka5Ow3VN thanks
Spotify Star
8217 Views
1 replies
1 likes
Just logged into my Spotify account and all my playlists are gone! How do I get them back??
Just logged into my Spotify account and all my playlists are gone! How do I get them back??
Not applicable
1096 Views
1 replies
0 likes
