Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


Someone using my account ... support?

Someone using my account ... support?

How the **bleep** do I remove a person that in some **bleep**ing way got his way into my spotify account without using password. I cant remove the unit under "units" and i logout from every single unit, changed pw 3-4 times, forced logout serveral times. Dafuq is this **bleep** with no support ...

1 Reply

Hey @t0resten


The best course of action when something like that happens is to create a new account with a different email address from the one you're using (Tip: don't use the one you use for Facebook). That will give you a different Spotify username of your choice.


Once you have this new account, fill out the contact form, and someone from Spotify will be happy to help you migrate your Premium privileges, library, playlists, friends, etc. to this new account.


Connected devices stay with the old account, so you'll have a fresh start without them.
osorniosSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts