Announcements

Help Wizard

Step 1

NEXT STEP

Songs not available to me but to everyone else

Songs not available to me but to everyone else

Hi guys, as the title says, I recently found out that songs that I can’t find are available to others. And not that they added it themselves, but it seems like it just not available to me only. Does anyone have similar issues or have solutions to this? Thx!!

Reply
1 Reply

Hey,

Thanks for reaching out. We're sorry to hear you're having trouble!

We know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, let's try a quick reinstall. Just follow the steps here.

If you're still having trouble, could you let us know which device, operating system, and version of Spotify you're using?

Also, are you getting an error message when trying to play these songs?

In the meantime, if you're not getting any errors but you're just unable to find a track you love, we have some more info on content which could explain things:

https://support.spotify.com/using_spotify/troubleshooting/content-missing/

Keep us posted. We'll see what we can suggest!

 

Thanks,

/M

Suggested posts