Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
2911 Views
0 replies
8 likes
Security

2911 Views
0 replies
8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
a week ago
Not applicable
455519 Views
973 replies
109 likes
Account

455519 Views
973 replies
109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1201956 Views
119 replies
116 likes
Account

1201956 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-10-08 9:00:30 AM
Maria
Moderator
110227 Views
72 replies
12 likes
Account
Login
Premium

110227 Views
72 replies
12 likes

Superuser Contribution Country

Hi When I created my account I clicked US in a mistake and I live in Israel but I cannot change to country.... I am in the trial of the 7 days And the read more as helping as saying try to refresh (NOT HELPING(

Amitkeren9
Casual Listener
Hi When I created my account I clicked US in a mistake and I live in Israel but I cannot change to country.... I am in the trial of the 7 days And the read more as helping as saying...
2018-03-13 2:17:36 PM
2018-03-13 4:44:11 PM
Amitkeren9
Casual Listener
358 Views
2 replies
0 likes
Account
Other
Premium

358 Views
2 replies
0 likes

Superuser Contribution Login

Hey,What should I do if I tried to login to Spotify and then appear to me "logging ini and again "login in"

user-removed
Visitor
Hey, What should I do if I tried to login to Spotify and then appear to me "logging ini and again "login in"
2018-03-13 4:22:04 PM
2018-03-13 4:44:00 PM
Melody
Spotify
355 Views
1 replies
0 likes

355 Views
1 replies
0 likes

There is now only shuffle option for free users & I can only change songs 6 times an hour!!!! WTF!

The title said it all. I'm a long time spotify user. I have gotten many people into spotify. Now I pay for it, most of the time but coming up to Christmas it's not as easy. But I still manage to use it, which is why I like did spotify so much. But no...

HaydenPH
Casual Listener
The title said it all. I'm a long time spotify user. I have gotten many people into spotify. Now I pay for it, most of the time but coming up to Christmas it's not as easy. But I still manage to use ...
2013-12-20 5:51:14 PM
2018-03-13 3:30:41 PM
Viking21211
Newbie
41394 Views
30 replies
21 likes

41394 Views
30 replies
21 likes

Artist Account opening not possible.

Hey there,i want to create an artist account, but i cant find my account in the "find yourself" bar. Neither can i create it, when i use the profile link manually, as described, when the first way doesnt work. So i cant create it at all. I ticketed t...

ChicoreeMusic
Casual Listener
Hey there, i want to create an artist account, but i cant find my account in the "find yourself" bar. Neither can i create it, when i use the profile link manually, as described, when the first wa...
2018-03-11 1:07:04 PM
2018-03-13 3:05:26 PM
ChicoreeMusic
Casual Listener
436 Views
2 replies
0 likes

436 Views
2 replies
0 likes

Changing free premium account (xs4all.nl) into family account - charging double

I have an internet provider that includes a Premium Spotify account (XS4All.nl). I would like to change that into a Family account (ofcourse I am willing to pay for the difference). According to Spotify I'd have to cancel my free Premium account and ...

xharx
Newbie
I have an internet provider that includes a Premium Spotify account (XS4All.nl). I would like to change that into a Family account (ofcourse I am willing to pay for the difference). Accordin...
2017-11-27 1:19:41 PM
2018-03-13 2:40:14 PM
Netizen
Casual Listener
2121 Views
2 replies
2 likes

2121 Views
2 replies
2 likes

Solved!! Upgrade from Premium to Family at XS4ALL (external provider)

I would like to upgrade my premium account that comes with my internet connection at the provider Xs4ll.I would like to pay the difference betwee Premium and Family and upgrade it.XS4all says I have ask spotify how I have to do it. How?

michielklonhamm
Casual Listener
I would like to upgrade my premium account that comes with my internet connection at the provider Xs4ll. I would like to pay the difference betwee Premium and Family and upgrade it. XS4all says I h...
2017-02-23 1:07:38 PM
2018-03-13 2:29:05 PM
Netizen
Casual Listener
7027 Views
9 replies
5 likes

7027 Views
9 replies
5 likes

Can't enter my spotify account, and Facebook seems to have created a new one.

Yesterday my spotifyaccount informed me that i needed to sign in, even though I'm usually automatically signed in. I couldn't get my password right, so I tried to sign in through Facebook. (first time, the account is 8years or so). Instead it created...

user-removed
Visitor
Yesterday my spotifyaccount informed me that i needed to sign in, even though I'm usually automatically signed in. I couldn't get my password right, so I tried to sign in through Facebook. (first tim...
2018-03-13 7:55:52 AM
2018-03-13 1:43:27 PM
user-removed
Not applicable
390 Views
1 replies
0 likes

390 Views
1 replies
0 likes

I beleive i have been hacked and all my playlists got deleted and replaced..

Hello! When I logged in to spotify this saturday, all of my playlists where erased, and replaced with 5 new spanish playlists..I changed my password to a more difficult password right away, and logged out from all units.I was able to restore some of ...

wickens
Casual Listener
Hello! When I logged in to spotify this saturday, all of my playlists where erased, and replaced with 5 new spanish playlists.. I changed my password to a more difficult password right away...
2018-03-13 10:05:28 AM
2018-03-13 12:22:39 PM
HilmarIngi
Newbie
318 Views
3 replies
0 likes
Account
Security

318 Views
3 replies
0 likes

Spotify using old email.

I need help changing my email on Spotify. I have my Facebook account linked to my Spotify account but I have a different email on my Facebook account now. My Spotify account is using my old email that I no longer have access to.

MarineSgtBlake
Newbie
I need help changing my email on Spotify. I have my Facebook account linked to my Spotify account but I have a different email on my Facebook account now. My Spotify account is using my old email tha...
2016-06-12 5:01:05 PM
2018-03-13 12:16:02 PM
MartF
Casual Listener
894 Views
2 replies
1 likes
Account

894 Views
2 replies
1 likes

Solved!! Change to account to Vietnam

Hi, I'm a Vietnamese, currently working in the Philippines.Recently Spotify has been released in Vietnam, and I really really want to change my spotify account to Vietnam because the music in Philippines is just irrelevant to me.I tried to use my Vie...

socrec
Casual Listener
Hi, I'm a Vietnamese, currently working in the Philippines. Recently Spotify has been released in Vietnam, and I really really want to change my spotify account to Vietnam because the music in Phili...
2018-03-13 4:29:59 AM
2018-03-13 12:13:34 PM
socrec
Casual Listener
932 Views
2 replies
0 likes

932 Views
2 replies
0 likes

I think someone hacked my account. How do I contact Spotify?

So a few days ago, I got an email from Spotify saying my email address had changed, blah, blah, blah. I immediately, that very second, logged into Spotify, saw that my email address was still the same, but my subscription had changed from Premium to ...

denajo
Newbie
So a few days ago, I got an email from Spotify saying my email address had changed, blah, blah, blah. I immediately, that very second, logged into Spotify, saw that my email address was still t...
2018-03-13 3:43:21 AM
2018-03-13 12:07:55 PM
Maxim
Spotify Star
900 Views
1 replies
0 likes

900 Views
1 replies
0 likes

My acccount has been banned

I asked to get my payment back beacause i did'nt know why 9,99 euro's got off my account. I wanted to reset it but couldn't find it anywhere. I think spotify banned my account for not paying. How do I get my premium account back and pay again?

RickDaamen
Regular
I asked to get my payment back beacause i did'nt know why 9,99 euro's got off my account. I wanted to reset it but couldn't find it anywhere. I think spotify banned my account for not paying. How do ...
2016-07-08 1:40:48 PM
2018-03-13 12:07:14 PM
Remco53
Newbie
7800 Views
6 replies
2 likes
Account

7800 Views
6 replies
2 likes

Share playlist.-

Hi, it's possible to share playlist between different accounts of the same Family Plan? Thanks...

Luca2280
Newbie
Hi, it's possible to share playlist between different accounts of the same Family Plan? Thanks...
2018-03-13 10:33:25 AM
2018-03-13 11:32:56 AM
imattolo
Community Legend
319 Views
2 replies
0 likes

319 Views
2 replies
0 likes

"Recently Played" showing unrecognized music

Lately my "Recently Played" list has shown polish music that I have definately not been listening to. I have logged out of all sessions and still the problem persists. I think someone is using my account. I changed my password and it didn't help. Am ...

minnaalina
Newbie
Lately my "Recently Played" list has shown polish music that I have definately not been listening to. I have logged out of all sessions and still the problem persists. I think someone is using my acc...
2018-03-13 9:53:48 AM
2018-03-13 11:24:47 AM
imattolo
Community Legend
715 Views
1 replies
0 likes

715 Views
1 replies
0 likes

Can't change details of my profile

Im trying to change country setting on my profile. I followed the instructions on the FAQ page,but when i press save settings the email block tern red and it says 'this email adress already in use' as if im trying to create a new acount on the same a...

Amitlev
Casual Listener
Im trying to change country setting on my profile. I followed the instructions on the FAQ page,but when i press save settings the email block tern red and it says 'this email adress already in use' a...
2018-03-13 10:57:09 AM
2018-03-13 11:23:38 AM
Amitlev
Casual Listener
351 Views
2 replies
0 likes

351 Views
2 replies
0 likes

Wrong Country

I live in Brazil and have USA set as my country in my profile, and I don't know why. If I try to change it, the drop-down menu is grayed out, so I can't click. I'm not using any Proxy and if I use any IP Lookup service, it shows my city and country, ...

bizoiador
Newbie
I live in Brazil and have USA set as my country in my profile, and I don't know why. If I try to change it, the drop-down menu is grayed out, so I can't click. I'm not using any Proxy and if I us...
2014-05-23 5:24:00 AM
2018-03-13 11:22:21 AM
user-removed
Not applicable
382 Views
2 replies
1 likes
Account

382 Views
2 replies
1 likes

can't login - one plus 5t -SOLVED!!!

Hi, I've been trying to login to my Spotify user from Israel (the application is now available there) on my Oneplus 5t but can't do it. When i press the log in button it's just processing and does nothing- and no error message is showing. I know that...

roniron2120
Newbie
Hi, I've been trying to login to my Spotify user from Israel (the application is now available there) on my Oneplus 5t but can't do it. When i press the log in button it's just process...
2018-03-13 9:23:18 AM
512 Views
0 replies
0 likes
Login

512 Views
0 replies
0 likes

Unknown emailadrsss connected to profile

Help, I think my profile has been hacked!I have discovered that my email adress have been switched out to a unknown adress and my password does not work anymore. This raises a lot of concern with me.Luckily I can still log in via my facebook profile ...

lasseehn
Newbie
Help, I think my profile has been hacked! I have discovered that my email adress have been switched out to a unknown adress and my password does not work anymore. This raises a lot of...
2018-03-13 7:59:26 AM
2018-03-13 9:15:07 AM
IguanaSetup
Community Legend
310 Views
1 replies
0 likes

310 Views
1 replies
0 likes

Trouble logging in

I'm haveing trouble logging in with my email and password. As soon as I log in, spotify logs me out and brings me to the log in page that says, sign in with email/facebook or create a new account. Please help. I've tried everything.

Ethan30
Newbie
I'm haveing trouble logging in with my email and password. As soon as I log in, spotify logs me out and brings me to the log in page that says, sign in with email/facebook or create a new account. Pl...
2018-03-13 4:57:09 AM
2018-03-13 9:08:38 AM
cocowinter
Regular
417 Views
1 replies
0 likes

417 Views
1 replies
0 likes

Spotify Family with friends.

I want to upgrade mu current subscription to premium family. However the members of the account do not share the same physical address. What kind of problem would it cause?

Eltan
Casual Listener
I want to upgrade mu current subscription to premium family. However the members of the account do not share the same physical address. What kind of problem would it cause?
2018-03-13 5:14:26 AM
2018-03-13 7:44:52 AM
Maxim
Spotify Star
2141 Views
3 replies
0 likes
Account
Premium
Subscription

2141 Views
3 replies
0 likes

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