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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9811 Views
  • 3 replies
  • 9 likes
  • Security
  • 9811 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 491777 Views
  • 981 replies
  • 111 likes
  • Account
  • 491777 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213351 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213351 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122370 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122370 Views
  • 72 replies
  • 12 likes

Account hacked

Hello, I've contacted you many times without answers from you, my dear Spotify, so i'm trying here. My premium account has been hacked many times and can't change my Password for a few complicated reasons :1/I connect myself to the account with my fa...

  • Casual Listener
  • Hello,     I've contacted you many times without answers from you, my dear Spotify, so i'm trying here.   My premium account has been hacked many times and can't change my Passwor...
  • Maxim
  • Spotify Star
  • 1207 Views
  • 7 replies
  • 0 likes
  • 1207 Views
  • 7 replies
  • 0 likes

Superuser Contribution Over charged account

Hello I see that my card has been charged two times on my account and see that I cannot get in contact with anyone I would like to disconnect my service. Also put my money back on my card. I did it give permission for the card to be charged two time ...

  • Newbie
  • Hello I see that my card has been charged two times on my account and see that I cannot get in contact with anyone I would like to disconnect my service. Also put my money back on my card. I did it g...
  • Jack
  • Roadie
  • 321 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 321 Views
  • 1 replies
  • 0 likes

Superuser Contribution facebook got blocked, what to do?

Hi guys! I have a premium (family) account and want to log in on the app on my new phone, but I can't. My account is linked to my facebook, but my facebook account got blocked recently! To change my username/emailadress I have to log in to my old fac...

  • Newbie
  • Hi guys!   I have a premium (family) account and want to log in on the app on my new phone, but I can't. My account is linked to my facebook, but my facebook account got blocked recently!...
  • Jack
  • Roadie
  • 1356 Views
  • 1 replies
  • 0 likes
  • 1356 Views
  • 1 replies
  • 0 likes

Superuser Contribution All my playlists are gone

I’ve been abroad and after a few days noticed all the playlists I was subscribed to and had created had completely disappeared. This was on my iPad, then iPhone a couple of days later, then when I logged into a desktop browser view of my account. The...

  • Casual Listener
  • I’ve been abroad and after a few days noticed all the playlists I was subscribed to and had created had completely disappeared. This was on my iPad, then iPhone a couple of days later, then when I lo...
  • leeroy_b
  • Casual Listener
  • 478 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 478 Views
  • 2 replies
  • 0 likes

Superuser Contribution Discover Weekly Algorithm so Inaccurate

Fist, let me say - oh my god! It's been maybe 10th week of my "Discover Weekly" from Spotify that is sooooo inaccurate... Everytime i hit "dislike song" and everytime i get the same songs... I'm working from home so Spotify is turned on all the day b...

  • Newbie
  • Fist, let me say - oh my god! It's been maybe 10th week of my "Discover Weekly" from Spotify that is sooooo inaccurate... Everytime i hit "dislike song" and everytime i get the same songs... I'm work...
  • Jack
  • Roadie
  • 1135 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 1135 Views
  • 1 replies
  • 0 likes

Superuser Contribution Country Settings and Subscribtion

Hi,I have recently moved country - from Singapore to the UK and need to change my payment details from a Singapore debit card to a UK one, however it says I can't change the country without changing the payment details, and also cannot change the pay...

  • Newbie
  • Hi, I have recently moved country - from Singapore to the UK and need to change my payment details from a Singapore debit card to a UK one, however it says I can't change the country without changin...
  • Jack
  • Roadie
  • 354 Views
  • 1 replies
  • 0 likes
  • 354 Views
  • 1 replies
  • 0 likes

Can't connect to facebook - "Sorry there has been a temporary error, please try again later."

Hello there,Hopefully i'm OK regarding the rules here of when to post, searched an answer for this for a while now but nothing seemed to work.I signed up to spotify last week, at the beginning I had a free account, and I logged in with Facebook I thi...

  • Newbie
  • Hello there, Hopefully i'm OK regarding the rules here of when to post, searched an answer for this for a while now but nothing seemed to work. I signed up to spotify last week, at the beginning I ...
  • 426 Views
  • 0 replies
  • 0 likes
  • Account
  • 426 Views
  • 0 replies
  • 0 likes

Language: French and/or english podcast & audiobook in Switzerland

Hello, I live in Switzerland where we have three diferent languages, but it seems all podcast and audiobook are in German. I cannot access to content in my native langage neither in English. Is it possible to change audio language?Thanks,

  • Newbie
  • Hello,   I live in Switzerland where we have three diferent languages, but it seems all podcast and audiobook are in German. I cannot access to content in my native langage neither in English....
  • alexfurgi
  • Newbie
  • 1205 Views
  • 3 replies
  • 23 likes
  • Account
  • 1205 Views
  • 3 replies
  • 23 likes

Account linked with Facebook

My account is currently linked to my Facebook account - I'd like to delete my Facebook account. How can I do this and still keep my Spotify account?

  • Casual Listener
  • My account is currently linked to my Facebook account - I'd like to delete my Facebook account. How can I do this and still keep my Spotify account? 
  • Luke
  • Spotify Star
  • 538 Views
  • 3 replies
  • 0 likes
  • 538 Views
  • 3 replies
  • 0 likes

Superuser Contribution Still can't use my spotify promo from Rogers. Never had spotify before.

This is my second time asking about this on this site. Why can't I use my promo code provided by Rogers. I never had spotify before but anytime I try to use the codes it tells me I already had an account and I am not eligible. I gave talked to Rogers...

  • Regular
  • This is my second time asking about this on this site. Why can't I use my promo code provided by Rogers. I never had spotify before but anytime I try to use the codes it tells me I already had an acc...
  • Nova79
  • Regular
  • 876 Views
  • 9 replies
  • 0 likes
  • Account
    Premium
  • 876 Views
  • 9 replies
  • 0 likes

How to permanently disconnect from Facebook?

I've registered with Facebook, but now since it turned out that Facebook sells my data I want to disconnect completely from Facebook. Deleting my account is not an option because I have a lot of playlists and I want to keep them.How can this be done?...

  • Casual Listener
  • I've registered with Facebook, but now since it turned out that Facebook sells my data I want to disconnect completely from Facebook. Deleting my account is not an option because I have&nbs...
  • Luke
  • Spotify Star
  • 668 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 668 Views
  • 3 replies
  • 0 likes

Log in premium account in another country

Hello Spotify Community. I have 2 account currently under Spotify Family. And I wanted to give my other account to my friend who is in the country where Spotify isn't available yet. The problem is, he can log in my account but couldn't for newly crea...

  • Casual Listener
  • Hello Spotify Community.   I have 2 account currently under Spotify Family. And I wanted to give my other account to my friend who is in the country where Spotify isn't available yet. The prob...
  • Maxim
  • Spotify Star
  • 369 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 369 Views
  • 1 replies
  • 0 likes

Solved!! Want to use Spotify without facebook. Need to set up new account?

Hi all,I created a Spotify account using my facebook login. Now, after the free trial I wanted to disconnect from facebook (don't want my real name to show up anywhere, maybe share my account later using Spotify family...). FAQ says the only way poss...

  • Casual Listener
  • Hi all, I created a Spotify account using my facebook login. Now, after the free trial I wanted to disconnect from facebook (don't want my real name to show up anywhere, maybe share my account later...
  • letterkast
  • Casual Listener
  • 971 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 971 Views
  • 4 replies
  • 0 likes

can not join family account

try a lot of time, and have the same address with holder, but still can not join.

  • Newbie
  • try a lot of time, and have the same address with holder, but still can not join.
  • Maxim
  • Spotify Star
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes

How to contact spotify

How do I get a hold of spotify?? No one from the company is responding to my form posts.

  • Regular
  • How do I get a hold of spotify?? No one from the company is responding to my form posts. 
  • Maxim
  • Spotify Star
  • 458 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 458 Views
  • 1 replies
  • 0 likes

Solved!! How transfer my family member account to a family host account?

Hello,I am member of our family account, but would like to move out and create my own family account for my flatmates and me, as host this time. How can I create a family account by keeping all my playlists, favorites etc.? Thanks for your help!Steph

  • Casual Listener
  • Hello, I am member of our family account, but would like to move out and create my own family account for my flatmates and me, as host this time. How can I create a family account by keeping all my ...
  • steph76
  • Casual Listener
  • 987 Views
  • 2 replies
  • 0 likes
  • Premium
  • 987 Views
  • 2 replies
  • 0 likes

Changing email address thats already taken

When i first started my free trial i registered with my personal email , but forgetting my password and not being able to fix the problem i registered with my student email but now as i am no longer a student i cannot access my email and so i cant ch...

  • Newbie
  • When i first started my free trial i registered with my personal email , but forgetting my password and not being able to fix the problem i registered with my student email but now as i am no longer ...
  • phan_times
  • Community Legend
  • 820 Views
  • 1 replies
  • 0 likes
  • 820 Views
  • 1 replies
  • 0 likes

No pueden unirse a mi plan familiar

Mi papa no puede unirse a mi olan familiar de spotify.. tenemos la misma direccion y codigo postal y nada .. .. y ya se unieron 2 mas sin problema.. qie hago??? Me sale un mensaje que pida ayuda... no me salr nada de que no.coincida alguna info

  • Newbie
  • Mi papa no puede unirse a mi olan familiar de spotify.. tenemos la misma direccion y codigo postal y nada .. .. y ya se unieron 2 mas sin problema.. qie hago??? Me sale un mensaje que pida ayuda... n...
  • 337 Views
  • 0 replies
  • 1 likes
  • 337 Views
  • 0 replies
  • 1 likes

My spotify account is skipping tracks part way through

I have spotify premium installed on multiple devices. Today, on all devices, it is skipping tracks before they complete.When playing on my phone it was skipping. I paused it, and 10 seconds later it unpaused. I paused it again, and a few seconds late...

  • Newbie
  • I have spotify premium installed on multiple devices. Today, on all devices, it is skipping tracks before they complete. When playing on my phone it was skipping. I paused it, and 10 seconds ...
  • Maria_B
  • Moderator
  • 442 Views
  • 1 replies
  • 0 likes
  • Desktop
  • 442 Views
  • 1 replies
  • 0 likes

Account Hacked and I can's reset password or anything. Payment still being taken

Hi - I was on a bus back arounf the end of Jan when suddenly another users playlist came up on my screen whilst I was playing my own music. A few days later I was logged out of my account on my laptop and phone. When I tried to log back in, it stated...

  • Newbie
  • Hi - I was on a bus back arounf the end of Jan when suddenly another users playlist came up on my screen whilst I was playing my own music.   A few days later I was logged out of my account on...
  • Noah
  • Spotify Star
  • 372 Views
  • 1 replies
  • 0 likes
  • Premium
  • 372 Views
  • 1 replies
  • 0 likes