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Soundtouch appearing in device list

Soundtouch appearing in device list

Hi,

 

In my 'Connect to a device' option on my Spotify desktop app a new option has appeared called 'Bose Soundtouch'. I have no such device so I am concerned my account has been hacked. How do I remove this device from the list? "Offline devices" in "my account" is empty so I cannot configure via this.

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1 Reply

Hey there @jailhousejoe

 

Thanks for reaching out - we’re here to help!

 

If you notice any suspicious activity on your Spotify account, always follow the steps below first:

 

  1. Open the Reset Password form in a private/incognito window and create a new, strong password you haven’t used for another online service; 
  2. Open your Account Page, scroll down and click on SIGN OUT EVERYWHERE

Additional info on how to protect your Spotify account can be found here

 

Hope this helps. Keep us posted.

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