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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 413120 Views
  • 965 replies
  • 108 likes
  • Account
  • 413120 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1180236 Views
  • 119 replies
  • 115 likes
  • Account
  • 1180236 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101157 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101157 Views
  • 68 replies
  • 10 likes

Change email to an existing account

I have an account with associated email: *snip*I have a second account with associated email: *snip*PlanFirst account is a Premium (Family) planSecond account is a Free planCountryFrance My Question or IssueHow can I set my first account with the ass...

  • Visitor
  • I have an account with associated email: *snip* I have a second account with associated email: *snip* Plan First account is a Premium (Family) plan Second account is a Free plan Country France ...
  • Billy-J
  • Spotify Star
  • 443 Views
  • 3 replies
  • 0 likes
  • Account
  • 443 Views
  • 3 replies
  • 0 likes

Password reset does not come to my email

PlanPremiumCountryUsaDevice(iPhone 10 My Question or Issuethis past week my account suddenly stopped working and I am unable to do the password reset. The email does not appear in my in box or spam.

  • Casual Listener
  • Plan Premium Country Usa Device (iPhone 10   My Question or Issue this past week my account suddenly stopped working and I am unable to do the password reset. The email does not appear i...
  • Billy-J
  • Spotify Star
  • 1114 Views
  • 6 replies
  • 0 likes
  • Account
  • 1114 Views
  • 6 replies
  • 0 likes

Superuser Contribution No se realiza mi pago con tarjeta de credito

No se actualizó mi pago premium familiar y al volver a insertar los datos de mi tarjeta de crédito me dice que el problema se debe a que mi tarjeta no está pasando. Pero no puede ser porque si he podido realizar otros pagos y mi tarjeta funciona en o...

  • Newbie
  • No se actualizó mi pago premium familiar y al volver a insertar los datos de mi tarjeta de crédito me dice que el problema se debe a que mi tarjeta no está pasando. Pero no puede ser porque si he pod...
  • marbelhdz-mx
  • Casual Listener
  • 1119 Views
  • 5 replies
  • 0 likes
  • 1119 Views
  • 5 replies
  • 0 likes

Solved!! Cannot upload photos to my Artist profile

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueI am trying to upload some new photos to my Spoitfy Artist profile via artists.spotify.com. Previously I had uploaded photos just fine but now nothing will upload. I've tried...

  • Casual Listener
  • Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue I am trying to upload some new photos to my Spoitfy Artist profile via artists.spotify.com. Previo...
  • Robert_W
  • Community Legend
  • 1542 Views
  • 1 replies
  • 0 likes
  • Account
  • 1542 Views
  • 1 replies
  • 0 likes

[Desktop][Radio] Radio on Windows App is just a playlist

Starting about 2 months ago I can no loger launch the real radio (that has thumbs up and thumbs down) from my Desktop APP. I need to start it on my phone in order to "Improve" the station. the Windows App Radio is just a play list that never changes ...

  • Casual Listener
  • Starting about 2 months ago I can no loger launch the real radio (that has thumbs up and thumbs down) from my Desktop APP. I need to start it on my phone in order to "Improve" the station. the Window...
  • Loxer
  • Community Legend
  • 350 Views
  • 1 replies
  • 0 likes
  • Desktop
    Radio
  • 350 Views
  • 1 replies
  • 0 likes

Song not available in your country

Hey so first of all I am not sure if this is the right spot to write this in but I'm not sure where to write this.I was listening to music today and I noticed 2 songs were missing from my playlist,$not - Excuse MeMackned, Lil Peep, Cold Hart - Black ...

  • Visitor
  • Hey so first of all I am not sure if this is the right spot to write this in but I'm not sure where to write this. I was listening to music today and I noticed 2 songs were missing from my playlis...
  • Bethany_Dawn
  • Community Legend
  • 575 Views
  • 1 replies
  • 0 likes
  • Other
  • 575 Views
  • 1 replies
  • 0 likes

The u.i. changed after getting premium

PlanPremiumCountryUsa Device(iPhone 6s plus Operating SystemIOS 10 My Question or IssueBefore I got Spotify premium the app had updated from its older layout and was much easier to use and visually pleasing but after I got premium the layout changed ...

  • Visitor
  •   Plan Premium Country Usa  Device (iPhone 6s plus  Operating System IOS 10   My Question or Issue Before I got Spotify premium the app had updated from its older layou...
  • Billy-J
  • Spotify Star
  • 397 Views
  • 1 replies
  • 0 likes
  • Premium
  • 397 Views
  • 1 replies
  • 0 likes

Raw HTML Code

PlanFamily Premium, US DeviceMacbook Pro 2016Operating SystemmacOS 10.13.3 (was on Chrome) My Question or Issue: When trying to apply for Premium for Students (but using Premium for Family) it gave an error but there was HTML code in it. Just thought...

  • Newbie
  • Plan Family Premium, US   Device Macbook Pro 2016 Operating System macOS 10.13.3 (was on Chrome)   My Question or Issue:   When trying to apply for Premium for Students (but ...
  • EthanS1
  • Community Legend
  • 664 Views
  • 2 replies
  • 0 likes
  • Premium
  • 664 Views
  • 2 replies
  • 0 likes

Saya sudah 3 x mencoba beli premium 1 minggu pulsa saya sudah tersedot tapi spotify saya belum premi

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Luan
  • Spotify Star
  • 701 Views
  • 1 replies
  • 0 likes
  • Premium
  • 701 Views
  • 1 replies
  • 0 likes

Solved!! Cannot Add Account to Spotify Family Plan

PlanFree/PremiumCountry - Canada DeviceDesktopOperating SystemWindows 10 We are trying to add a third account to our Spotify Family Plan.We go to the Your Home page and can see the account we are trying toadd, we click on this and get an option to se...

  • Regular
  • Plan Free/Premium Country -  Canada   Device Desktop Operating System Windows 10     We are trying to add a third account to our Spotify Family Plan. We go to the Your ...
  • Luan
  • Spotify Star
  • 1594 Views
  • 1 replies
  • 0 likes
  • Account
  • 1594 Views
  • 1 replies
  • 0 likes

How can I hide "please don't stop the music" entirely?

PlanPremiumCountryMalaysia and/or Singapore My Question or IssueEvery day when I turn on my Spotify, I am first welcomed by a list of artists that I have no intention to explore. How can I hide that list entirely and see only the "Made for you" sugge...

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  • Casual Listener
  • Plan Premium Country Malaysia and/or Singapore   My Question or Issue Every day when I turn on my Spotify, I am first welcomed by a list of artists that I have no intention to explore. How...
  • Luan
  • Spotify Star
  • 792 Views
  • 1 replies
  • 2 likes
  • Other
    Premium
    Unlimited
  • 792 Views
  • 1 replies
  • 2 likes

two accounts using the same email address

I currently have two accounts, a free one and a premium one, that are both using the same email address. Logging in with email/username brings me to my free account, and logging in with Facebook brings me to my Spotify Premium account (however if I l...

  • Newbie
  • I currently have two accounts, a free one and a premium one, that are both using the same email address.  Logging in with email/username brings me to my free account, and logging in with Faceboo...
  • Robert_W
  • Community Legend
  • 350 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
    Subscription
  • 350 Views
  • 1 replies
  • 0 likes

Help me with my app.

My app home page is completely dark even though other functions are working...I tried troubleshooting but it didn't help. Device: Samsung Galaxy S9 plusPremium account

  • Visitor
  • My app home page is completely dark even though other functions are working... I tried troubleshooting but it didn't help.     Device: Samsung Galaxy S9 plus Premium account  
  • Luan
  • Spotify Star
  • 522 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 522 Views
  • 1 replies
  • 0 likes

Solved!! First Account Password can not be reset. Facebook Account doesnt exist anymore.

PlanPremiumCountryGermanyDeviceSamsung Galaxy 8Operating SystemAndroid My Question or Issue Hello All, My issue is, that i have a first Account which is a Premium one.I think that i have created it with Facebook. But now my Facebook Account isdeleted...

  • Casual Listener
  •   Plan Premium Country Germany Device Samsung Galaxy 8 Operating System Android   My Question or Issue   Hello All,   My issue is, that i have a first Account which ...
  • Jose_M
  • Spotify Star
  • 492 Views
  • 3 replies
  • 1 likes
  • Account
  • 492 Views
  • 3 replies
  • 1 likes

Payment failed but i have payed

PlanFamily PremiumCountryDenmarkDeviceHuawei p10Operating SystemAndroid Oreo My Question or IssueI can see that I have paid for my family account 1 July 2019 in my bank account, but it says the payment failed. I dont understand?

  • Newbie
  • Plan Family Premium Country Denmark Device Huawei p10 Operating System Android Oreo   My Question or Issue I can see that I have paid for my family account 1 July 2019 in my bank ...
  • Billy-J
  • Spotify Star
  • 217 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 217 Views
  • 1 replies
  • 0 likes

Playlist covers not changing

I've been trying to change my playlist covers, but even after I save them, it reverts back to the original cover within a few minutes. I've tried restarting the app, my computer, and reinstalling Spotify, but nothing seems to be working. I've even tr...

  • Casual Listener
  • I've been trying to change my playlist covers, but even after I save them, it reverts back to the original cover within a few minutes. I've tried restarting the app, my computer, and reinstalling Spo...
  • Billy-J
  • Spotify Star
  • 586 Views
  • 3 replies
  • 0 likes
  • Account
  • 586 Views
  • 3 replies
  • 0 likes

Moving between premium family accounts

I live with my brother and together we have a family account. My girlfriend currently has an account with her family with her dad as the admin. She's moving in with us and I'd like her to move from her family's account to mine. Her dad and her family...

  • Visitor
  • I live with my brother and together we have a family account. My girlfriend currently has an account with her family with her dad as the admin. She's moving in with us and I'd like her to move from h...
  • Bethany_Dawn
  • Community Legend
  • 320 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 320 Views
  • 1 replies
  • 0 likes

Superuser Contribution Create Account with sensible username

First thing to note is I don’t use Facebook, so please don’t resort to “you must have created your account using your Facebook account”, I’ve created several free accounts via the app, website and each time I type in a name the account username is a ...

  • Casual Listener
  • First thing to note is I don’t use Facebook, so please don’t resort to “you must have created your account using your Facebook account”,  I’ve created several free accounts via the app, website ...
  • Squirrrrrrl
  • Casual Listener
  • 1443 Views
  • 4 replies
  • 0 likes
  • Account
  • 1443 Views
  • 4 replies
  • 0 likes

My account username was automatically changed

PlanFreshly bought PremiumCountryPolandDeviceXiaomi Pocophone F1Operating SystemAndroid 8.1 Oreo My Question or IssueHi. I'm new to Spotify and just registered from an app on my phone. I opted for email-bound account, so it's not connected to Faceboo...

  • Casual Listener
  • Plan Freshly bought Premium Country Poland Device Xiaomi Pocophone F1 Operating System Android 8.1 Oreo   My Question or Issue Hi. I'm new to Spotify and just registered from an app on...
  • Monokamph
  • Gig Goer
  • 539 Views
  • 9 replies
  • 0 likes
  • Account
    Login
    Premium
  • 539 Views
  • 9 replies
  • 0 likes