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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1080736 Views
  • 118 replies
  • 104 likes
  • Account
  • 1080736 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49988 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49988 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146476 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146476 Views
  • 4840 replies
  • 118 likes

Songkick concerts not showing up in Artist profile

Songkick URL: https://www.songkick.com/artists/294148-waldeckSpotify URL: https://open.spotify.com/artist/6596yDTd94cIC3dlBptxDH We have the Songkick Profile and connection already for a few years but somehow nothing is showing up in our Artist profi...

  • Casual Listener
  • Songkick URL: https://www.songkick.com/artists/294148-waldeck Spotify URL: https://open.spotify.com/artist/6596yDTd94cIC3dlBptxDH   We have the Songkick Profile and connection alrea...
  • Maxim
  • Spotify Star
  • 459 Views
  • 1 replies
  • 0 likes
  • Premium
  • 459 Views
  • 1 replies
  • 0 likes

Superuser Contribution Off line log in

I tried to log in but spotify told me that im off line and i have to go on line to log in. How can i do it if i cant log in?

  • Casual Listener
  •    I tried to log in but spotify told me that im off line and i have to go on line to log in. How can i do it if i cant log in? 
  • Guido
  • Spotify Legend
  • 226 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 226 Views
  • 4 replies
  • 0 likes

Superuser Contribution gift card not starting

yesterday i bought a 30 euro gift card in the store and redeemed it in my account. its now 24 hours later and i still dont have premium can someone pls help

  • Regular
  •   yesterday i bought a 30 euro gift card in the store and redeemed it in my account. its now 24 hours later and i still dont have premium   can someone pls help 
  • Guido
  • Spotify Legend
  • 299 Views
  • 9 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 299 Views
  • 9 replies
  • 0 likes

Reporting Harassment from User

My Question or IssueFor the past two years, my ex-boyfriend has been harassing me on Spotify. We used to have a playlist that he created. After we separated, I continued to listen and follow the playlist. Because of this, he changed the name of the p...

  • Newbie
  •     My Question or Issue For the past two years, my ex-boyfriend has been harassing me on Spotify. We used to have a playlist that he created. After we separated, I continued to listen a...
  • Maxim
  • Spotify Star
  • 4024 Views
  • 1 replies
  • 2 likes
  • Other
  • 4024 Views
  • 1 replies
  • 2 likes

Account activity

Is there a way to completely erase one’s account activity? Recently played, recently played artists, etc. If yes, if someone could reply the answer, if not I hope that Spotify can make this a feature in a future update.

  • Casual Listener
  • Is there a way to completely erase one’s account activity? Recently played, recently played artists, etc. If yes, if someone could reply the answer, if not I hope that Spotify can make this a feature...
  • Loxer
  • Spotify Star
  • 540 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 540 Views
  • 3 replies
  • 0 likes

Solved!! Unfollowing Users

Hi. When I originally signed up for Spotify, I used my Facebook account, which I have since deleted (I now sign in with my email address.) However, I've noticed that I seem to be following (on Spotify) all the people I used to be friends with on Face...

  • Casual Listener
  • Hi. When I originally signed up for Spotify, I used my Facebook account, which I have since deleted (I now sign in with my email address.) However, I've noticed that I seem to be following (on Spotif...
  • Loxer
  • Spotify Star
  • 9330 Views
  • 3 replies
  • 1 likes
  • Account
    Premium
  • 9330 Views
  • 3 replies
  • 1 likes

Superuser Contribution Cannot login through Facebook after changing email on facebook

PlanPremiumCountry USDeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or Issue Hi all, I changed my email on facebook and I think this is causing some problems with Spotify/Hulu. I cannot login through facebook, even though the facebook...

  • Newbie
  • Plan Premium Country  US Device Samsung Galaxy 8 Operating System Android Oreo   My Question or Issue  Hi all,  I changed my email on facebook and I think this is ...
  • Jemi
  • Spotify Legend
  • 262 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 262 Views
  • 1 replies
  • 0 likes

Superuser Contribution Starbucks Spotify for Partners not working

It used to work, but it stopped. I tried re-signing up but I keep gettign the error message "something went wrong, try again later"

  • Casual Listener
  • It used to work, but it stopped. I tried re-signing up but I keep gettign the error message "something went wrong, try again later"
  • Katerina
  • Spotify Legend
  • 381 Views
  • 3 replies
  • 0 likes
  • 381 Views
  • 3 replies
  • 0 likes

Solved!! Language problem

PlanFreeROmaniaCountry DeviceNokiaOperating System My Question or Issue Hello!I don't know why but my spotify application is in german and i don't know why. it also happened with another application but the others are ok.

  • Casual Listener
  • Plan Free ROmaniaCountry   Device Nokia Operating System   My Question or Issue  Hello! I don't know why but my spotify application is in german and i don't know why. it also...
  • Billy-J
  • Spotify Star
  • 305 Views
  • 4 replies
  • 0 likes
  • Account
  • 305 Views
  • 4 replies
  • 0 likes

Anmeldedaten nicht bekannt

Hallo zusammen ich habe aktuell keinen Zugriff mehr auf die Einstellungen meines Spotify Kontos.Ich weiß weder die E-Mail Adresse, noch den Benutzernamen des Kontos und ich habe mich auch nicht über Facebook verbunden. Ich habe bereits versucht das P...

  • Newbie
  •     Hallo zusammen   ich habe aktuell keinen Zugriff mehr auf die Einstellungen meines Spotify Kontos. Ich weiß weder die E-Mail Adresse, noch den Benutzernamen des Kontos und ich...
  • bnair
  • Newbie
  • 547 Views
  • 1 replies
  • 0 likes
  • Account
  • 547 Views
  • 1 replies
  • 0 likes

Cant logg inn

PlanPremiumCountry NorwayDeviceiPhone 7, pcOperating SystemiOS 11, Windows 10 pro My Question or IssueI removed my facebook from my spotify with an mistake. And when i restarted my computer i was logged off so now i cant logg in with my facebook and ...

  • Casual Listener
  • Plan Premium Country  Norway Device iPhone 7, pc Operating System iOS 11,  Windows 10 pro   My Question or Issue I removed my facebook from my spotify with an mistake. And wh...
  • Jose_M
  • Spotify Star
  • 467 Views
  • 4 replies
  • 0 likes
  • Login
  • 467 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution My profile name got replaced by random letters and numbers

Been an user for a longer time now, but just recently I noticed my profile name and picture got reset and I just don't like having "21kzbgkmyzi4kcbolkvifvxcq" as my profile name, tried to follow some instructions on spotify's help page, but there isn...

  • Casual Listener
  • Been an user for a longer time now, but just recently I noticed my profile name and picture got reset and I just don't like having "21kzbgkmyzi4kcbolkvifvxcq" as my profile name, tried to follow some...
  • Gabolsgabs
  • Visitor
  • 966 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 966 Views
  • 3 replies
  • 0 likes

Superuser Contribution [MeeGo] Having premium and i can't log in to Spotify

PlanPremiumCountryPolandDeviceNokia N9Operating SystemMeeGo My Question or Issue Hello Everyone, so i have two issues, i recently purchased Premium on Spotify, however i couldn't login through official Spotify app, I get the "premium account needed" ...

  • Casual Listener
  •   Plan Premium Country Poland Device Nokia N9 Operating System MeeGo  My Question or Issue  Hello Everyone, so i have two issues, i recently purchased Premium on Spotify, how...
  • Peter
  • Spotify Legend
  • 337 Views
  • 3 replies
  • 0 likes
  • Premium
  • 337 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify in Serbia

HelloI am from Norway and have a friend in Serbia.It is not possible to have an account for serbians.Is it OK and a solution that I make an account, pay for it and so he uses it with my details.So can he pay me the monthly amount .guntun63

  • Newbie
  • Hello I am from Norway and have a friend in Serbia. It is not possible to have an account for serbians. Is it OK and a solution that I make an account, pay for it and so he uses it with my details...
  • Jemi
  • Spotify Legend
  • 1042 Views
  • 1 replies
  • 0 likes
  • Account
  • 1042 Views
  • 1 replies
  • 0 likes

Superuser Contribution Starting an account for a non-profit organization's social media

If an organization wants to have playlists to post on their Facebook account, and play at events, to represent themselves, what all accounts would the organization be allowed to use, legally? Also, would it be okay/legal for one member to use his or ...

  • Roadie
  • If an organization wants to have playlists to post on their Facebook account, and play at events, to represent themselves, what all accounts would the organization be allowed to use, legally? Also, w...
  • Ivan
  • Spotify Legend
  • 6763 Views
  • 4 replies
  • 0 likes
  • Account
  • 6763 Views
  • 4 replies
  • 0 likes

Mi hanno rubato l'account

Mi hanno rubato l'account 'highspeedtrain25' con l'email *snip*, come posso riavere il mio account?

  • Newbie
  • Mi hanno rubato l'account ' highspeedtrain25' con l'email *snip*, come posso riavere il mio account? 
  • musiclife1982
  • Gig Goer
  • 425 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 425 Views
  • 2 replies
  • 0 likes

Superuser Contribution Not receiving emails

I am trying to close my Spotify account and it's saying that they have sent me the email for me to confirm and close my account but I don't receive it. I am receiving other emails like new music suggestions or Spotify support emails but not the confi...

  • Casual Listener
  •   I am trying to close my Spotify account and it's saying that they have sent me the email for me to confirm and close my account but I don't receive it. I am receiving other emails like n...
  • Guido
  • Spotify Legend
  • 2996 Views
  • 5 replies
  • 0 likes
  • Account
  • 2996 Views
  • 5 replies
  • 0 likes

Solved!! Posting Problem

I am familiar with the @Will_T method of directing a reply to a specific person and use it on other forums. I see people use it here also. But when I try to include it in one of my replies the same as I do on other boards, it does not work. What is t...

  • Roadie
  • I am familiar with the @Will_T method of directing a reply to a specific person and use it on other forums.  I see people use it here also.  But when I try to include it in one of my replie...
  • Billy-J
  • Spotify Star
  • 411 Views
  • 5 replies
  • 0 likes
  • Other
  • 411 Views
  • 5 replies
  • 0 likes

Superuser Contribution How are streams counted?

I'm following a very small artist who's just starting out and I want to support his music career. He just released his first song over a week ago I think, and I want to help. For two days now, I have been streaming his music pretty much nonstop on re...

  • Casual Listener
  • I'm following a very small artist who's just starting out and I want to support his music career. He just released his first song over a week ago I think, and I want to help. For two days now, I have...
  • Jemi
  • Spotify Legend
  • 42546 Views
  • 5 replies
  • 2 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 42546 Views
  • 5 replies
  • 2 likes

Forgot email and username for account

PlanPremiumCountryCanadaDeviceiPhone 8Operating System My Question or Issue Made an account with an email I forgot and I’m being charged for premium

  • Newbie
  • Plan Premium Country Canada Device iPhone 8 Operating System     My Question or Issue  Made an account with an email I forgot and I’m being charged for premium 
  • musicgirls
  • Music Fan
  • 415 Views
  • 2 replies
  • 0 likes
  • Account
  • 415 Views
  • 2 replies
  • 0 likes