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when I log into my account it is only showing a free account, but I use premium on my iphone

when I log into my account it is only showing a free account, but I use premium on my iphone

Plan

Premium

UK

 

Device

iPhone 7 Plus

Operating System

 

 

My Question or Issue

I have a premium account I pay monthly for and use on my iphone - however, when I log into my account on my laptop the only profile showing is free - and I want to upgrade my premium to family - how do I find the premium profile??

 

I have tried logging in with facebook but says no associated spotify account - so I am confused....

 

Reply
1 Reply

Hi,

Hi,

 

Try to logon to your account page and check your account details.

 

https://www.spotify.com/account/overview/

 

Regards,

René

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