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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4480 Views
  • 0 replies
  • 9 likes
  • Security
  • 4480 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 463885 Views
  • 974 replies
  • 110 likes
  • Account
  • 463885 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205237 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205237 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112984 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112984 Views
  • 72 replies
  • 12 likes

Hacked

i Had an account which was premium and it was hacked, without thinking I logged out and obviously can’t log back in again. My email is not associated with the account and I can’t reset the password. How do I get back into the account so I can delete ...

  • Visitor
  • i Had an account which was premium and it was hacked, without thinking I logged out and obviously can’t log back in again. My email is not associated with the account and I can’t reset the password. ...
  • Yogii_C
  • Gig Goer
  • 353 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 353 Views
  • 1 replies
  • 0 likes

I want to change my Spotify username

PlanFreeCountryUSDeviceGoogle Pixel 2Operating SystemAndroid PieMy Question or IssueI signed up for Spotify today and chose a username (HackerApollo), but for some reason, it appears as pa66kgamlctvu1gy5ftxw5ooc. Can this be changed before I decide t...

  • Visitor
  • Plan Free Country US Device Google Pixel 2 Operating System Android Pie My Question or Issue I signed up for Spotify today and chose a username (HackerApollo), but for some reason, it appear...
  • Yogii_C
  • Gig Goer
  • 804 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 804 Views
  • 3 replies
  • 0 likes

Cheaper Premium service WITH a few adverts?

I'm sure I'm not the only one who believes the premium service expecially here in the UK at £10 ($15.28 USD) per month is extremely expensive! Sure we don't get adverts, but I never mind them anyway unless theres too many. If revenue is such an issue...

  • Newbie
  • I'm sure I'm not the only one who believes the premium service expecially here in the UK at £10 ($15.28 USD) per month is extremely expensive!   Sure we don't get adverts, but I never mind the...
  • vewh1v_d-fvp
  • Newbie
  • 383 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
    Unlimited
  • 383 Views
  • 2 replies
  • 0 likes

Suddenly unlogged and familiar plan goes away (SOLVED)

Hi everybody, I've got a familiar plan since almost on year since now. Today i went to listen to spotify and i was unlogged (i was surprised, i didn't logged out at any moment). Tried to log in with my email but was not possible, so i reset my passwo...

  • Visitor
  • Hi everybody,   I've got a familiar plan since almost on year since now.    Today i went to listen to spotify and i was unlogged (i was surprised, i didn't logged out at any moment...
  • Jose_M
  • Spotify Star
  • 375 Views
  • 1 replies
  • 0 likes
  • Account
  • 375 Views
  • 1 replies
  • 0 likes

Spotify wont let me log in on other devices.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a free spotify account on my phone, and I've had it for a few years now. I have tried ...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...
  • Jose_M
  • Spotify Star
  • 1225 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 1225 Views
  • 1 replies
  • 0 likes

Solved!! CUT IT OUT WITH THE TROJAN MAN ads

MAKE IT STOP!!!!! No one wants to hear commercials about condoms. It's offensive, especially in the workplace where many Spotify users play their music. Please make it stop.

  • Casual Listener
  • MAKE IT STOP!!!!! No one wants to hear commercials about condoms. It's offensive, especially in the workplace where many Spotify users play their music. Please make it stop.
  • Braydog547
  • Newbie
  • 2030 Views
  • 4 replies
  • 1 likes
  • Other
  • 2030 Views
  • 4 replies
  • 1 likes

[All Platforms][Other] Excessive ads

Its 4th of July and my neighbors are lighting fireworks. Im playing a relaxing playlist for my dog and literally every song or 2 is followed by atleast 3 ads. This seems excessive. If I've already listened to 10 mins worth of ads shouldn't that give ...

  • Newbie
  • Its 4th of July and my neighbors are lighting fireworks. Im playing a relaxing playlist for my dog and literally every song or 2 is followed by atleast 3 ads. This seems excessive. If I've already li...
  • Samnb1290
  • Casual Listener
  • 618 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Other
  • 618 Views
  • 1 replies
  • 0 likes

[Daily Mixes] Changes to song selection on Daily Mixes

Until yesterday my Daily Mixes were great. A little repetitive, but that was fine. Yesterday they decided to only select the least known songs from the artists. The exact same artists are listed at the top but all the songs are obscure. Can I turn of...

  • Newbie
  • Until yesterday my Daily Mixes were great.  A little repetitive, but that was fine. Yesterday they decided to only select the least known songs from the artists. The exact same artists are liste...
  • Samnb1290
  • Casual Listener
  • 503 Views
  • 1 replies
  • 0 likes
  • Playlists
  • 503 Views
  • 1 replies
  • 0 likes

Showing offline when I’m not

PlanPremiumCountryUKDevice(iPhone 6) My Question or IssueSpotify keeps not working whenever I am not using wi fi. Initially, it would not play any music when I was not on wi fi, even though the music was already downloaded. I also do have data if it ...

  • Visitor
  • Plan Premium Country UK Device (iPhone 6)   My Question or Issue Spotify keeps not working whenever I am not using wi fi. Initially, it would not play any music when I was not on wi fi, ...
  • A_Musicophile
  • Community Legend
  • 513 Views
  • 1 replies
  • 1 likes
  • Account
    Login
  • 513 Views
  • 1 replies
  • 1 likes

Someone using my Account using a PS4

Since Yesterday I have notice a new Connected Device in my Spotify Connect Tab, it's a Playstation called "PS4-666". They keep switching to their device and listenting to russian music on my premium account. Since they're using a PS4, I cannot discun...

  • Visitor
  •  Since Yesterday I have notice a new Connected Device in my Spotify Connect Tab, it's a Playstation called "PS4-666".    They keep switching to their device and listenting to russian...
  • Billy-J
  • Spotify Star
  • 2025 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 2025 Views
  • 1 replies
  • 0 likes

Superuser Contribution Need help recovering my premium acct. I purchased a new phone and lost my premium account info

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Katerina
  • Spotify Legend
  • 575 Views
  • 2 replies
  • 0 likes
  • Login
    Premium
    Subscription
  • 575 Views
  • 2 replies
  • 0 likes

Solved!! Unable to find/add a friend whose username I know

Hello! I have a friend on Spotify, she has no Facebook but I know her Spotify username. I also have no Facebook. I managed to subscribe to a playlist of hers (after she gave me its URL). Likewise, she managed to subscribe to a playlist of mine. I am ...

  • Regular
  • Hello!   I have a friend on Spotify, she has no Facebook but I know her Spotify username. I also have no Facebook.   I managed to subscribe to a playlist of hers (after she g...
  • Pm698
  • Newbie
  • 5201 Views
  • 12 replies
  • 0 likes
  • 5201 Views
  • 12 replies
  • 0 likes

Account Hacked

alexandria.galevPremiumCanada iPhone XS MaxIOS A couple of days ago I opened my spotify account to listen to some music and I noticed that in the "recently listened to" category there were playlists that I had never even clicked on before. When I wen...

  • Visitor
  • alexandria.galev Premium Canada   iPhone XS Max IOS     A couple of days ago I opened my spotify account to listen to some music and I noticed that in the "recently listened to...
  • Billy-J
  • Spotify Star
  • 1174 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 1174 Views
  • 1 replies
  • 0 likes

Eu não tinha mais direito ao teste grátis do premium mas mesmo assim me cobraram

Eu não tinha mais direito ao teste grátis do premium mas mesmo assim me cobraram o valor de 10 reais.

  • Visitor
  • Eu não tinha mais direito ao teste grátis do premium mas mesmo assim me cobraram o valor de 10 reais. 
  • Bittencourt
  • Spotify Star
  • 345 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 345 Views
  • 1 replies
  • 0 likes

New Update Sucks, How to switch it back

PlanPremiumCountryU.S.DeviceSamsungOperating SystemAndroid This New Update SUCKS! I've never posted on here before but after today I can't help it. I personally e-mailed Spotify Support explaining my frustration. After that I found this website and s...

  • Visitor
  •   Plan Premium Country U.S. Device Samsung Operating System Android   This New Update SUCKS! I've never posted on here before but after today I can't help it. I personally e-maile...
  • hoodeddefender
  • Gig Goer
  • 7172 Views
  • 6 replies
  • 9 likes
  • Account
  • 7172 Views
  • 6 replies
  • 9 likes

SEND A MESSAGE OR SONG THROUGH SPOTIFY - not third party

Plan- PremiumCountry- CanadaDevice- Huawei Android or Mac computer desktop app. I simply want to send a song THROUGH Spotify to another Spotify user that I follow. AND send a message THROUGH Spotify. NOT through a third party integration (facebook, m...

  • Newbie
  • Plan- Premium Country- Canada Device- Huawei Android or Mac computer desktop app.   I simply want to send a song THROUGH Spotify to another Spotify user that I follow.    AN...
  • Bethany_Dawn
  • Community Legend
  • 1121 Views
  • 1 replies
  • 0 likes
  • Account
  • 1121 Views
  • 1 replies
  • 0 likes

Getting charged on free subscription

I’m on a free Spotify account (have checked my account to make sure) but I’ve just noticed for the month of June and July I’ve been charged a monthly fee. There is no other account that should be using my personal credit card. How do I fix this?

  • Visitor
  • I’m on a free Spotify account (have checked my account to make sure) but I’ve just noticed for the month of June and July I’ve been charged a monthly fee. There is no other account that should be usi...
  • Luan
  • Spotify Star
  • 356 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 356 Views
  • 1 replies
  • 0 likes

Superuser Contribution [All Platforms][Subscription] Write “Bestätigung” instead of „Betätigung” in confirmation email

Dear Sir or Madam, one would be thrilled if one of your underlings could insert the letter ‘s’ after the second letter of the word “Betätigung” in the German version of the email that confirms the subscription renewal, thus turning an “exertion” (Bet...

  • Casual Listener
  • Dear Sir or Madam,   one would be thrilled if one of your underlings could insert the letter ‘s’ after the second letter of the word “Betätigung” in the German version of the email that confir...
  • Peter
  • Spotify Legend
  • 585 Views
  • 3 replies
  • 0 likes
  • All Platforms
    Subscription
  • 585 Views
  • 3 replies
  • 0 likes

Not showing any followers or following in my account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Luan
  • Spotify Star
  • 882 Views
  • 3 replies
  • 0 likes
  • Account
  • 882 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution changing country

FreeCountryFrom Switzerland to South AfricaDeviceSamsung galaxy S6 edge + Computer Operating SystemAndroid Oreo, Windows 10 My Question or IssueI had Spotify Premium while I was living in Switzerland. Now I moved out from Switzerland and live in Sout...

  • Casual Listener
  • Free Country From Switzerland to South Africa Device Samsung galaxy S6 edge + Computer   Operating System Android Oreo, Windows 10   My Question or Issue I had Spotify Premiu...
  • Katerina
  • Spotify Legend
  • 1390 Views
  • 6 replies
  • 0 likes
  • Account
    Free
    Other
  • 1390 Views
  • 6 replies
  • 0 likes