(Amazon Echo) Spotify music alarms won't work anymore

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(Amazon Echo) Spotify music alarms won't work anymore

Baapptt
Casual Listener
Hi! I've had a Second Generation Echo Plus for a year and a half and I could set an alarm with music coming from Spotify until about a month ago. Now, she will confirm that she has set the alarm to a certain song on Spotify but when morning comes I get the default alarm sound and no music.
It doesn't seem to be a Spotify account issue because I can play and ask songs during the day. However, I've tried re-linking the Spotify account but it didn't change a thing. I have also tried resetting the Echo Plus.
Weirdly, I don't see any discussion about this issue anywhere online and I'm a bit worried because this was one of my favorite features!
Let me know if you have ideas :)
6 Replies

Re: (Amazon Echo) Spotify music alarms won't work anymore

Rising Star 19 Rene01
Rising Star 19

Hi,

 

It's been a while since you posted this question. I wondered if it was solved.

 

Thanks,

René

Rene01Rising Star 19
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Note: I'm not a Spotify employee.

Re: (Amazon Echo) Spotify music alarms won't work anymore

Baapptt
Casual Listener
Not at all, unfortunately. I feel like echo is coming up everyday with new problems (music or alarm-wise) and they are never getting addressed.

Re: (Amazon Echo) Spotify music alarms won't work anymore

Rising Star 19 Rene01
Rising Star 19

Hi

 

The problem is that it's not fully clear who is responsible for this problem, spotify, Amazon, device?

 

Not sure if this links helps:

https://www.the-ambient.com/how-to/how-to-use-alexa-alarm-clock-bedtime-music-467

Rene01Rising Star 19
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: (Amazon Echo) Spotify music alarms won't work anymore

Baapptt
Casual Listener
Oh no doubt it's amazon because I've been having similar issues with the alarm/radio association.

Re: (Amazon Echo) Spotify music alarms won't work anymore

Rising Star 19 Rene01
Rising Star 19

Ok, did you ask for help in the Amazon community?

Rene01Rising Star 19
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: (Amazon Echo) Spotify music alarms won't work anymore

Baapptt
Casual Listener
I did, and also left a feedback directly to amazon in the suggestions box in the app. Never got any replies. But that was a while ago, so feel free to try :)
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