Spotify Card Code invalid

[MaJuli]

I bought a Spotify Giftcard which has been activated by the store. But my pincode seems to be invalid, because Spotify does not recognize the code. What can I do, because the code I am using is definitely the code on my card. 

[Joe]

Hi. You need to contact the payment team who should be able to help.

Use the online contact form and someone at Spotify will get in touch. If you get an automated reply directing you back to the community or to the help pages, make sure to reply to it directly (even though it says not to) to speed things along.