Spotify Pop-Ups

Reply

Spotify Pop-Ups

TattooMarcus
Casual Listener

Plan

Premium

Country

USA

Device:

PC

Operating System

Windows 7 Ultimate

 

My Question or Issue

 I have been on a Family Plan Premuim for sometime now. And suddenly, when I click on a playlist I've created, three new windows open in my Firefox (updated) browser - to three identical sites - that look very suspiciously like Adware sites.

I have tried uninstalling Spotify - and it refused to go.

 

I read an old 2016 thread about this same issue - why two years later are we still having this very alarming issue.

 

Any ideas...?

 

Thank you in advance!

3 Replies

Re: Spotify Pop-Ups

JuanSebastian
Roadie

Hey @TattooMarcus.

 

That seems a bit odd. Can you send us a screenshot that shows this behavior you're mentioning?

 

We'll see what we can suggest.  

Re: Spotify Pop-Ups

TattooMarcus
Casual Listener

I knew I should've taken a screenshot lol I deleted the folder, tried some of the older mentions of a fix and I downloaded the file and reinstalled it. Seems to be working fine now? No more pop-ups?

 

Could it have been an older version I was running on or something? Still confused by it's refusal to uninstall with it's own .exe?

 

 

Highlighted

Re: Spotify Pop-Ups

Alfredo
Roadie

Hey @TattooMarcus.

 

That's definitely odd. It could've been an old version or something interfering with your Spotify app, but we're glad to hear it's working fine now.

 

Feel free to open a new thread if anything else comes up.

 

Cheers.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp
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