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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 414096 Views
  • 965 replies
  • 108 likes
  • Account
  • 414096 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1180914 Views
  • 119 replies
  • 115 likes
  • Account
  • 1180914 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101368 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101368 Views
  • 68 replies
  • 10 likes

Change Country

Hey, so I change last month my spotify account from Germany to the US but I can´t listen to everything from Germany anymore so I want to change back and stay with Germany. I live in the US but I´m very often in Germany.I quit my premium (like I was s...

  • Regular
  • Hey, so I change last month my spotify account from Germany to the US but I can´t listen to everything from Germany anymore so I want to change back and stay with Germany. I live in the US but I´m ve...
  • zophie29
  • Regular
  • 530 Views
  • 9 replies
  • 0 likes
  • Account
  • 530 Views
  • 9 replies
  • 0 likes

Solved!! Can't connect to Facebook account

I have a regular account (login via email). I can't connect it to Facebook - the login prompt that is triggered by the desktop app when I click "Connect to Facebook" seems to be invisible (it is only visible if I hold down Alt+Tab). I can't make the ...

  • Casual Listener
  • I have a regular account (login via email). I can't connect it to Facebook - the login prompt that is triggered by the desktop app when I click "Connect to Facebook" seems to be invisible (it is only...
  • Soggy-Ox
  • Casual Listener
  • 1041 Views
  • 3 replies
  • 0 likes
  • Account
    Free
  • 1041 Views
  • 3 replies
  • 0 likes

Custom report Analytics?

Hi, I need help with https://analytics.spotify.com/? Is there a way to make a custom report for one month, in this case, May. I can do a custom report but it isn't song by song only by an artist name. Thanks

  • Songwriter
  • Hi, I need help with https://analytics.spotify.com/? Is there a way to make a custom report for one month, in this case, May. I can do a custom report but it isn't song by song only by an artist...
  • Maxim
  • Spotify Star
  • 369 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 369 Views
  • 1 replies
  • 0 likes

activating Hulu student account

i just got approved for a student hulu account, and underneath my account overview it does not tell me anywhere to activate hulu. does it take a few days to activate or what?

  • Newbie
  •   i just got approved for a student hulu account, and underneath my account overview it does not tell me anywhere to activate hulu. does it take a few days to activate or what?     ...
  • Keanu_C
  • Community Legend
  • 484 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 484 Views
  • 1 replies
  • 0 likes

timer

Hello, I'm a Premium user from Israel.I want to wake up with music from Spotify, and I wonder if this is an option- I couldn't find such option, but maybe I missed it. Thank you,Barak

  • Newbie
  • Hello, I'm a Premium user from Israel. I want to wake up with music from Spotify, and I wonder if this is an option- I couldn't find such option, but maybe I missed it.  Thank you, Barak
  • Billy-J
  • Spotify Star
  • 317 Views
  • 1 replies
  • 0 likes
  • Premium
  • 317 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong name and picture

Hi. My username is "uniquee" - Since this weekend when a friend of mine logged in via his facebook account I've had his picture and name on everything. Annoying to say the least. I've purged all kinds of caches in different places and I've disconnect...

  • Casual Listener
  •   Hi. My username is "uniquee" - Since this weekend when a friend of mine logged in via his facebook account I've had his picture and name on everything. Annoying to say the least. I've purged ...
  • Alfredo
  • Roadie
  • 390 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 390 Views
  • 3 replies
  • 0 likes

Artist - "we're having trouble updating your stats"

My band just released an album and we have a song on Spotify playlist "new punk tracks," however my artist managment page has the following banner (attached). "We're having trouble updating your stats. Hang tight while we fix a problem on our end." I...

  • Regular
  • My band just released an album and we have a song on Spotify playlist "new punk tracks," however my artist managment page has the following banner (attached).   "We're having trouble updating ...
  • stever810
  • Regular
  • 1466 Views
  • 2 replies
  • 0 likes
  • Account
  • 1466 Views
  • 2 replies
  • 0 likes

Account

Hi ! Since the new update today I don’t have any acces to my prenium account. I can’t find my downloaded tracks and when I go in my parameter account I can see I have a free account ???? I paid for a Prenium Account ! ! Someone can help me please ? T...

  • Newbie
  • Hi ! Since the new update today I don’t have any acces to my prenium account. I can’t find my downloaded tracks and when I go in my parameter account I can see I have a free account ???? I paid for a...
  • Billy-J
  • Spotify Star
  • 309 Views
  • 1 replies
  • 0 likes
  • Account
  • 309 Views
  • 1 replies
  • 0 likes

Account overview doesn't have link to activate Hulu

My Question or Issue Just subscribe for student bundle with hulu, however under account overview there is no link to activate it any solutions?

  • Casual Listener
  • My Question or Issue  Just subscribe for student bundle with hulu, however under account overview there is no link to activate it any solutions? 
  • Chrisgrames
  • Newbie
  • 1056 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 1056 Views
  • 5 replies
  • 0 likes

Trouble logging in while in offline mode on Android phone

PlanFree/PremiumCountry AustraliaDeviceHuawei P9Operating SystemAndroid 7.0 My Question or IssueI was forced to reboot my phone while Spotify was in offline mode. After the phone rebooted, Spotify required me to log back in. Unfortunately due to it b...

  • Newbie
  • Plan Free/Premium Country  Australia Device Huawei P9 Operating System Android 7.0   My Question or Issue I was forced to reboot my phone while Spotify was in offline mode. After ...
  • Noah
  • Spotify Star
  • 486 Views
  • 1 replies
  • 0 likes
  • Premium
  • 486 Views
  • 1 replies
  • 0 likes

How to listen privately to music

Hello how can I listen privately to music without my follower can see what I'm listening to? There any way to do it more than 6 hours?PlanPremium Device(Pixel , laptop)Operating System(ndroid Oreo, Windows 10) My Question or Issue

  • Newbie
  • Hello 🙂 how can I listen privately to music without my follower can see what I'm listening to? There any way to do it more than 6 hours? Plan Premium   Device (Pixel , laptop) Operating S...
  • Loxer
  • Community Legend
  • 764 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 764 Views
  • 1 replies
  • 0 likes

Solved!! Unable to log in

PlanFreeCountry JPDeviceHuaweiOperating SystemAndroid My Question or IssueI'm unable to log-in to Spotify. E-mail and password are correct. FAQ doesn't provide any help.

  • Casual Listener
  • Plan Free Country  JP Device Huawei Operating System Android   My Question or Issue I'm unable to log-in to Spotify.  E-mail and password are correct. FAQ doesn't provide any...
  • user-removed
  • Not applicable
  • 836 Views
  • 7 replies
  • 0 likes
  • Account
    Login
  • 836 Views
  • 7 replies
  • 0 likes

Unable to log in

PlanFreeCountry DeviceSamsung Galaxy S8Operating SystemAndroid My Question or Issue Whenever I try to log into my Spotify account, a message that reads "username or password is incorrect" pops up. I have tried literally everything, including using my...

  • Regular
  • Plan Free Country   Device Samsung Galaxy S8 Operating System Android   My Question or Issue  Whenever I try to log into my Spotify account, a message that reads "username or...
  • Billy-J
  • Spotify Star
  • 941 Views
  • 7 replies
  • 0 likes
  • Login
  • 941 Views
  • 7 replies
  • 0 likes

CANNOT LOGIN to APP (android) Windows is fine

I have two android tablets ( samsung galaxy tabA and S2). I have recently had to log out and now CANNOT LOG BACK IN on either device.WINDOWS PC LOGS IN PERFECTLY.Coutry AUSTRALIA.tHE ACCOINT IS premium aand has worked fine whilst i remained logged in...

  • Newbie
  • I have two android tablets ( samsung galaxy tabA and S2). I have recently had to log out and now CANNOT LOG BACK IN on either device. WINDOWS PC LOGS IN PERFECTLY. Coutry AUSTRALIA. ...
  • Loxer
  • Community Legend
  • 447 Views
  • 1 replies
  • 0 likes
  • Login
  • 447 Views
  • 1 replies
  • 0 likes

Facebook account

PlanPremiumCountry uk My Question or Issue My facebook account is connected to a separate account (facebook seems to have created one by itself) and want it connected to the account I use. How do I go about this?

  • Newbie
  • Plan Premium Country  uk     My Question or Issue  My facebook account is connected to a separate account (facebook seems to have created one by itself) and want it connect...
  • Billy-J
  • Spotify Star
  • 271 Views
  • 1 replies
  • 0 likes
  • Account
  • 271 Views
  • 1 replies
  • 0 likes

Solved!! How to rank up in the community

Hello, I'm Jose! I joined the Rock Star Program recently and I got the rank of Rising Star. I continued making several posts and helping many people but I didn't get any points nor rank up (my percentage bar is still in 0%). I know it's not just a ma...

  • Spotify Star
  • Spotify Star
  • Hello, I'm Jose!   I joined the Rock Star Program recently and I got the rank of Rising Star. I continued making several posts and helping many people but I didn't get any points nor rank up (...
  • Jose_M
  • Spotify Star
  • 1431 Views
  • 4 replies
  • 0 likes
  • Other
  • 1431 Views
  • 4 replies
  • 0 likes

Random email on account

Plan | PremiumCountry | UKDevice | AllOperating System | Windows Question or IssueHi, I have a very strange conundrum - I have always logged into my Spotify account using facebook and recently upgraded to premium using the same email address I have d...

  • Newbie
  • Plan | Premium Country | UK Device | All Operating System | Windows   Question or Issue Hi,   I have a very strange conundrum - I have always logged into my Spotify accoun...
  • Billy-J
  • Spotify Star
  • 3222 Views
  • 1 replies
  • 0 likes
  • Account
  • 3222 Views
  • 1 replies
  • 0 likes

Please go online to connect to Spotify

The app logged me out and when I try to log in it says: "You are currently set to offline. Please go online to connect to spotify." I searched and apparently the only solution is to delete all the app data? I really dont want to do that because I'll ...

  • Casual Listener
  •  The app logged me out and when I try to log in it says: "You are currently set to offline. Please go online to connect to spotify."   I searched and apparently the only solution is ...
  • Billy-J
  • Spotify Star
  • 908 Views
  • 3 replies
  • 0 likes
  • Login
    Premium
  • 908 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cant login

Plan:Premium Country : Turkey DeviceDesktop Mac Operating SystemiOS 10 My Question or Issue I have created my old account by using facebook. Now I opened new account which is created without facebook. I connected my new account to my same facebook ac...

  • Newbie
  • Plan:Premium   Country : Turkey   Device Desktop Mac   Operating System iOS 10   My Question or Issue   I have created my old account by using facebook. Now I ope...
  • user-removed
  • Not applicable
  • 334 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 334 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant find any friends on Facebook

PlanPremiumCountryAustralia DeviceDesktop AppOperating SystemWindows 10,etc. My Question or Issue: Hi, when I hit the "Find Friends" button it says I have 0 facebook friends on Spotify, which I know for a fact is not the case. Ive looked at several o...

  • Casual Listener
  •   Plan Premium Country Australia   Device Desktop App Operating System Windows 10,etc.   My Question or Issue: Hi, when I hit the "Find Friends" button it says I have 0 face...
  • user-removed
  • Not applicable
  • 371 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 371 Views
  • 1 replies
  • 0 likes