Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify account linked to wrong ps4 - unable to link to my own ps4

Spotify account linked to wrong ps4 - unable to link to my own ps4

How do I UNLINK Spotify from a ps4 I've sold ?

 

So I set up my spotify account on my ps4, but later I sold this ps4. I restored the ps4 to factory settings before I sold it. I thought restoring factory settings would log me out of all apps including Spotify. Apparently not I know now.

 

I bought a new Ps4 Pro, tried to link Spotify, and now Spotify says it's already linked to another ps4. Logging into the Playstation account does not help, because from there you cannot configure anything considering Spotify or linking.

 

Playstation customer service cannot help me, they said go to Spotify customer service. Spotify customer service said the exact same thing: go to Playstation customer service.

 

Why is it impossible to unlink my Spotify account, and link it to my new PS4?

Reply
1 Reply

Hello @powerkerk and welcome to the community !

 

Try this option 'SIGN OUT EVERYWHERE' which is in your profile page.

To be sure that only you have access to your account, you can also change your password on the password reset page.

 

original.pngIf it's still not working even after the 'SIGN OUT EVERYWHERE' and the password reset you can also try to use this official Playstation link for unlinking your Spotify account. 

 

Let me know how it works for you!

Have a nice day 🙂

Suggested posts