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Spotify and Facebook

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Spotify and Facebook

Hi friends.  I am having an issue.  
I just recently (like Monday) went ahead and bought Spotify Premium.  It was working great and everything was fine, but then Facebook decided they were going to 'deactivate' my account with no prior warning.  Just boom, I was listening to Spotify on my phone and then it looged me out saying 'hey your facebook is gone' 
And I am wondering if anyone knows what I should do.  
I still want Spotify Premium, and I have a new facebok account to hook it up to, but I have no way to get the old facebook account back.  They have given me a final decision, and unless I 'prove' who I am (which I can't becaue the name is a fake name) And so no way to log into the account with the premium on it.  
If anyone could help me out, I'd apprecieate it so much. 
Thank you 

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Accepted Solutions
Marked as solution

I suggest you contact support so they can help you. You can copy the message you posted here, so you don't have to retype everything. 

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Marked as solution

I suggest you contact support so they can help you. You can copy the message you posted here, so you don't have to retype everything. 

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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