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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
555098 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131324 Views
74 replies
12 likes
Started getting this just this morning. When it does this it changes what I was listening to to Queen but remains paused. I performed the "Sign Out Everywhere" functioned AND changed my password... it is still doing it. CANNOT USE A SERVICE I PAY FOR...
Started getting this just this morning. When it does this it changes what I was listening to to Queen but remains paused. I performed the "Sign Out Everywhere" functioned AND changed m...
Spotify Star
330 Views
2 replies
0 likes
I re subscribed to spotify premium though iTunes it purchased at 12.99. It still says I'm not a premium member even tho I have a receipt saying purchased!!! I loges out and loges back in...I even tried re downloading the app still not working!!!
I re subscribed to spotify premium though iTunes it purchased at 12.99. It still says I'm not a premium member even tho I have a receipt saying purchased!!! I loges out and loges back in...I even t...
Spotify Star
1834 Views
1 replies
0 likes
Hi, I'm having trouble upgrading my existing account to Student Premium. I am currently enrolled in college, yet when I enter my payment info and hit the "Confirm" button, it takes me back to the first page where I entered my name and school and tell...
Hi, I'm having trouble upgrading my existing account to Student Premium. I am currently enrolled in college, yet when I enter my payment info and hit the "Confirm" button, it takes me back...
Spotify Star
493 Views
3 replies
0 likes
I recently changed my bank card due to losing original one. This resulted in spotify cancelling my account when they tried to take payment on the old card that was no longer active. Instead of simply updating my card details I was only offered the ch...
I recently changed my bank card due to losing original one. This resulted in spotify cancelling my account when they tried to take payment on the old card that was no longer active. Instead of si...
Spotify Star
411 Views
2 replies
0 likes
Hi! I don't know if someone could help me. My problem is that I'm trying to upgrade my subscription to premium, and I want to pay it with Pay Pal, but I've trying this for 3 months with no luck. It just tells me that maybe there's a problem with Pay ...
Hi! I don't know if someone could help me. My problem is that I'm trying to upgrade my subscription to premium, and I want to pay it with Pay Pal, but I've trying this for 3 months wi...
Spotify Star
799 Views
4 replies
0 likes
Here is the situation. Yesterday, I tried to send my father a a Spotify gift that is good for 6 months. I was charged but he did not get the email that has the Sppotify code. This put me out $60CDN. Would the code show up on my receipt. If so what sh...
Here is the situation. Yesterday, I tried to send my father a a Spotify gift that is good for 6 months. I was charged but he did not get the email that has the Sppotify code. This put me out $60CDN. ...
Spotify Star
283 Views
3 replies
0 likes
Hi, I live on the border between two countries. I have set up spotify family for me and my two kids. My account is in Singapore and their accounts have Malaysia as the country. I cannot actvate the premium from Sptify Family with the codes, which I g...
Hi, I live on the border between two countries. I have set up spotify family for me and my two kids. My account is in Singapore and their accounts have Malaysia as the country. I cannot actvate the p...
Spotify Star
247 Views
1 replies
0 likes
as a promotion I subscribe to spotify on Dec 31 to have a free 2 months but Im now done with my 1 month subscription,I stil dont have my free 2 months subscription
as a promotion I subscribe to spotify on Dec 31 to have a free 2 months but Im now done with my 1 month subscription,I stil dont have my free 2 months subscription
Spotify Star
135 Views
1 replies
0 likes
Hi friends. I am having an issue. I just recently (like Monday) went ahead and bought Spotify Premium. It was working great and everything was fine, but then Facebook decided they were going to 'deactivate' my account with no prior warning. Just boom...
Hi friends. I am having an issue. I just recently (like Monday) went ahead and bought Spotify Premium. It was working great and everything was fine, but then Facebook decided they...
Spotify Star
276 Views
1 replies
0 likes
I currently am logging into Spotify using Facebook. However, I am wanting to upgrade to Premium so I want to change my login email from my Facebook stuff to a .edu account so I can get the student discount. My problem is if I want to change my email,...
I currently am logging into Spotify using Facebook. However, I am wanting to upgrade to Premium so I want to change my login email from my Facebook stuff to a .edu account so I can get the student di...
Spotify Star
213 Views
1 replies
0 likes
Hey, I'm trying to get my Premium account to a Free account. But after I've selected all required, at the bottom of the page Spotify state that I have to verify my account using facebook. There's no link showing, no redirection, no new tab....nothing...
Hey, I'm trying to get my Premium account to a Free account. But after I've selected all required, at the bottom of the page Spotify state that I have to verify my account using facebook. There's...
Spotify Star
211 Views
1 replies
0 likes
I am located in Australia and purchased a Premium subscription through my iPhone app. I have been charged and setup at $14.99 per month as per my Spotify invoice and iTunes receipt. The AU cost for premium according to the Spotify website is AUD$11.9...
I am located in Australia and purchased a Premium subscription through my iPhone app. I have been charged and setup at $14.99 per month as per my Spotify invoice and iTunes receipt. &nbs...
Community Legend
1110 Views
3 replies
0 likes
I am a student with a .edu email address. I am currently signed up for premium and didn't realize i qualified for a discount at the time. I also seem to have overpaid because I was billed $13.93 after taxes. I'm really confused and there doesn't seem...
I am a student with a .edu email address. I am currently signed up for premium and didn't realize i qualified for a discount at the time. I also seem to have overpaid because I was billed $13.93 afte...
Spotify Star
2968 Views
2 replies
0 likes
I currently log into Spotify via Facebook. I'd like to have a standalone Spotify account instead. Obviously, I don't want to close my current Spotify account and create a new one, because then I'd lose all of my playlists, etc. A friend told me that ...
I currently log into Spotify via Facebook. I'd like to have a standalone Spotify account instead. Obviously, I don't want to close my current Spotify account and create a new one, because then I'd lo...
Community Legend
388 Views
3 replies
0 likes
Hi all, I was thinking of giving Premium trial a go. I have been an Unlimited subscriber for the last 3 years. I was trying to take advantage of a free trial in order to decide if I want to upgrade, but as far as I can see, this 30-day trial is only ...
Hi all, I was thinking of giving Premium trial a go. I have been an Unlimited subscriber for the last 3 years. I was trying to take advantage of a free trial in order to decide if I ...
Casual Listener
911 Views
2 replies
0 likes
I have windous pc, and spotify plays perfectly but some reason new song from artis PAPERI T don't work, program says it's because my are, but i can hear song on webplayer version and on my phone, so what happening hear?!?, song is "Resnais, Beefheart...
I have windous pc, and spotify plays perfectly but some reason new song from artis PAPERI T don't work, program says it's because my are, but i can hear song on webplayer version and on my phone, so ...
Community Legend
462 Views
2 replies
0 likes
Is this new with the latest release? I think this a complete pile of BS! I have at least five devices,if not more, that I want to have synced.I hope for massive loud complaints about this. Do Spotify live in the ninties where it was rare that you eve...
Is this new with the latest release? I think this a complete pile of BS! I have at least five devices,if not more, that I want to have synced. I hope for massive loud complaints about this. Do Sp...
Community Legend
361 Views
1 replies
0 likes
Hi, I recently signed up to a new contract with Vodafone and also received the spotify premium 6 months package. I received my code from Vodafone, entered this via Vodafones website as instructed. It then directed me to sign in to my spotify. There w...
Hi, I recently signed up to a new contract with Vodafone and also received the spotify premium 6 months package. I received my code from Vodafone, entered this via Vodafones website as instructed. ...
Spotify Star
284 Views
1 replies
0 likes
Hello there
i sent an email to the support site on monday i think and
i only received an electronic message saying i should check this
community and it will resolve my problem..
so i want to deactivate my
fb account but i can't reset my spotify passwor...
Hello there<br>i sent an email to the support site on monday i think and i only received an electronic message saying i should check this community and it will resolve my problem..<br>so ...
Spotify Star
243 Views
2 replies
0 likes
HI, I have an Iphone 6 and I´ve had spotify on it with out any trouble. I had trouble with by credit card and my premium account was not renwed on the right time. However i´m now a premium member. I launched spotify on my phone and I cant´find my pla...
HI, I have an Iphone 6 and I´ve had spotify on it with out any trouble. I had trouble with by credit card and my premium account was not renwed on the right time. However i´m now a premium member. ...
Spotify Star
247 Views
1 replies
0 likes
