Upgrading Existing Account to Student Premium

[user-removed]

Hi,

I'm having trouble upgrading my existing account to Student Premium. I am currently enrolled in college, yet when I enter my payment info and hit the "Confirm" button, it takes me back to the first page where I entered my name and school and tells me something went wrong. 

Can this be fixed?

Best,

-Alex

[cdm1985]

IM HAVING THE SAME ISSUE DID THEY FIX IT

[user-removed]

Nope. Just checked. 

[MattSuda]

Sorry for the trouble! There is currently a glitch with the student discount page for some people. The website team is still trying to fix it.

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

Support usually replies within 24-48 hours.