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I was charged $12.99 plus tax for Premium but I'm a student Please Help Me.

I was charged $12.99 plus tax for Premium but I'm a student Please Help Me.

I am a student with a .edu email address. I am currently signed up for premium and didn't realize i qualified for a discount at the time. I also seem to have overpaid because I was billed $13.93 after taxes. I'm really confused and there doesn't seem to be an easy way to apply for the discount when you're already signed up. I signed up with my .edu email address. Would someone please be willing to assist me. I would also like to retain my playlists. From what i've read already I may need to delete my account but they were UK students with different links. Thanks in advance.

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2 Replies

You might have subscribed to premium through the iPhone or iPad app. It costs $12.99 because Apple charges a fee


To cancel your subscription, you need to cancel it from iTunes. Your subscription is being handled by Apple.

Information on how to do this can be found here:

http://support.apple.com/en-us/HT202039

http://www.imore.com/how-cancel-or-modify-itunes-or-app-store-subscription-right-your-iphone-or-ipad

 

Then, head on over to http://spotify.com/student to sign up for the student discount.

 

There is currently a glitch with the student discount page for some people, so if you need help

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Also, you won't lose your playlists. 

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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