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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80330 Views

9 replies

2 likes

Account
Login
  • 80330 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653611 Views

13 replies

4 likes

Account
  • 653611 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734004 Views

18 replies

29 likes

  • 734004 Views
  • 18 replies
  • 29 likes

help

I need to be logged out of all devices

Newbie

I need to be logged out of all devices

kbrooksc

Community Legend

184 Views

1 replies

0 likes

  • 184 Views
  • 1 replies
  • 0 likes

Spotify- payment monthly question

So I signed up for spotify premium and they gave me a 30 day free trail when starting up which im still in till the 15th of this month, and I saw the offer spotify made which was the 3 months for just 1$ and I would liked to be changed the 1$ for the...

Casual Listener

So I signed up for spotify premium and they gave me a 30 day free trail when starting up which im still in till the 15th of this month, and I saw the offer spotify made which was the 3 months for jus...

JCdotnl

Roadie

294 Views

3 replies

0 likes

  • 294 Views
  • 3 replies
  • 0 likes

ayuda por favor cambio de sesión en Facebook

Cuando cree mi cuenta fue con mi Facebook y se creó mi perfil "12141254923" y cambié a otra cuenta "chucho1962" y en esa cuenta le active la opción de enlazar con Facebook y mi Facebook se estableció en esta cuenta y lo que quiero es iniciar sesión e...

Newbie

Cuando cree mi cuenta fue con mi Facebook y se creó mi perfil "12141254923" y cambié a otra cuenta "chucho1962" y en esa cuenta le active la opción de enlazar con Facebook y mi Facebook se estableció...

Jordi

Community Legend

241 Views

1 replies

0 likes

  • 241 Views
  • 1 replies
  • 0 likes

Solved!! Spotify has chrged me a month without my authorization

I contacted several times with Spotify has since charged me 9.99 euros in my bank account without my permission and I can not identify the source of payment. They asked for payment details, but did not return me to answer. Below I will go to the poli...

Regular

I contacted several times with Spotify has since charged me 9.99 euros in my bank account without my permission and I can not identify the source of payment.   They asked for payment details...

tideman74

Newbie

1067 Views

11 replies

0 likes

  • 1067 Views
  • 11 replies
  • 0 likes

Subscribed to Spotify $1 a month for 3 month deal but charged $9.99

The titel say most of it. I decided to try out the service and saw the deal. When clicked on that it brought me directly to a "pay out" screen. I put my info on it and the following message from the websirte said $9.99 automatically deductive every m...

Newbie

The titel say most of it. I decided to try out the service and saw the deal. When  clicked on that it brought me directly to a "pay out" screen. I put my info on it and the following message fro...

JoeThomas

Community Legend

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Solved!! Paste Spotify link into Youtube comments

I want to put links to my Spotify playlists in Youtube comments. I've tried copying HTTP, URL and embed code and I've tried converting them to full width text but it's not creating a clickable link. Any ideas?

Roadie

I want to put links to my Spotify playlists in Youtube comments.   I've tried copying HTTP, URL and embed code and I've tried converting them to full width text but it's not creating a click...

jazzyjez

Roadie

3110 Views

6 replies

0 likes

Other
  • 3110 Views
  • 6 replies
  • 0 likes

I forgot username, password and email from my account

My name is Juan Javier Nonay Gimeno, now I'm connecting here from facebook account. I have another one, in premium mode, the one I have forget my credentials : username (not like J. J. Nonay Gimeno), password and email. I would like to get this infor...

Casual Listener

My name is Juan Javier Nonay Gimeno, now I'm connecting here from facebook account.   I have another one, in premium mode, the one I have forget my credentials : username (not like J. J. Non...

juanmccartney

Casual Listener

1293 Views

2 replies

1 likes

  • 1293 Views
  • 2 replies
  • 1 likes

not getting premium

Hello, I hope some one can help me. I upgraded to premium a few days ago. And in the subscription page it also says I do have a premium account. But I still have a free account. And it keeps telling me to upgrade to premium. I have tried logging in a...

Regular

Hello, I hope some one can help me. I upgraded to premium a few days ago. And in the subscription page it also says I do have a premium account. But I still have a free account. And it keeps telling...

loesspanjaards

Regular

484 Views

8 replies

0 likes

  • 484 Views
  • 8 replies
  • 0 likes

Cancelling premium on charge date. Do I still get the next month?

I am cancelling premium as they will not prorate the 3 month for 99 cent offer, even though I am a new customer. The charge date for my first month was yesterday. If I cancel now, do I still get the next month on premium, or does it revert to free ac...

Casual Listener

I am cancelling premium as they will not prorate the 3 month for 99 cent offer, even though I am a new customer. The charge date for my first month was yesterday. If I cancel now, do I still get the ...

OviiiOne

Community Legend

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Premium t-mobile used with foreign SIM

Hello,

I have a spotify premium linked to my German t-mobile sim card.
I changed my phone contract to a contract including spotify premium two months ago. However, last month the premium fee was also taken from my credit card (the way I used to pay fo...

Newbie

Hello, <br><br>I have a spotify premium linked to my German t-mobile sim card.<br>I changed my phone contract to a contract including spotify premium two months ago. However, last m...

Peter__

Community Legend

336 Views

1 replies

0 likes

Account
  • 336 Views
  • 1 replies
  • 0 likes

Paying twice for one account

Hi there,I just checked my credit card transactions and it seems that I've been paying twice for Spotify Premium for a few months now while I only have one account. Any idea how to contact Spotidy directly to stop the extra payment and to get my mone...

Newbie

Hi there, I just checked my credit card transactions and it seems that I've been paying twice for Spotify Premium for a few months now while I only have one account. Any...

Jordi

Community Legend

235 Views

1 replies

0 likes

  • 235 Views
  • 1 replies
  • 0 likes

Solved!! Gift cards

Hi everyone. I currently live in Romania (don't have Spotify here), and have a US free Spotify account. My question is, can one of my friend buy an e-gift card for me in a non-US country, which has Spotify. Could I activate that code on my account fr...

Newbie

Hi everyone.    I currently live in Romania (don't have Spotify here), and have a US free Spotify account. My question is, can one of my friend buy an e-gift card for me in a non-US cou...

Flixx

Community Legend

726 Views

2 replies

0 likes

Premium
Subscription
  • 726 Views
  • 2 replies
  • 0 likes

Didn't get the $0.99 per 3 months holiday discount

I just signed up for Spotify premium on this page: https://www.spotify.com/us/premium/ which states the $0.99 for 3 months discount. For some reason, it charged me $9.99 for this first month. Was there a reason for that? Also, if I cannot get that di...

Newbie

I just signed up for Spotify premium on this page: https://www.spotify.com/us/premium/ which states the $0.99 for 3 months discount. For some reason, it charged me $9.99 for this first month. Wa...

Spotifyuser24

Casual Listener

754 Views

2 replies

0 likes

Premium
  • 754 Views
  • 2 replies
  • 0 likes

Log out all devices

Hi! Someone else is logged into my account and not only pauses my music but add songs I don't want to listen to! I'm afraid this person will start deleting my songs too. Could you please log me out on all devices? Thank you so much on advance!!

Newbie

Hi! Someone else is logged into my account and not only pauses my music but add songs I don't want to listen to! I'm afraid this person will start deleting my songs too. Could you please log me out o...

OviiiOne

Community Legend

202 Views

1 replies

0 likes

  • 202 Views
  • 1 replies
  • 0 likes

tried to upgrade with an offer and they charge as normal fee.

Hi ! I´ve just upgraded my account to Premiun with and offer 0,99 euros per month , just three month . When i paid with my credit card , they charged 9,99 euros . is it the offer a lie? i´m so angry right now!

Newbie

Hi !    I´ve just upgraded my account to Premiun with and offer 0,99 euros per month , just three month . When i paid with my credit card , they charged 9,99 euros . is it the offer a l...

OviiiOne

Community Legend

172 Views

1 replies

0 likes

  • 172 Views
  • 1 replies
  • 0 likes

account Premium for 2 months?

Hi, i upgraded to Premium account with the promotion "pay 1 month and you have 1 more month free"..but in the description of my account i see the premium account until january and not february...why?? Thx

Casual Listener

Hi, i upgraded to Premium account with the promotion "pay 1 month and you have 1 more month free"..but in the description of my account i see the premium account until january and not february...why?...

ballyfabiuz

Casual Listener

332 Views

2 replies

0 likes

Premium
Subscription
  • 332 Views
  • 2 replies
  • 0 likes

Spotify Unlimited

About 15 Minutes ago I heard some commercial while listening to music and thought "what is wrong with my spotify"... Well Spotify downgraded my Account from Unlimited back to Free. My PayPal Subscription got kicked out of my Account and i have no Ide...

Casual Listener

About 15 Minutes ago I heard some commercial while listening to music and thought "what is wrong with my spotify"...   Well Spotify downgraded my Account from Unlimited back to Free. My PayP...

superingo

Regular

357 Views

2 replies

0 likes

Subscription
Unlimited
  • 357 Views
  • 2 replies
  • 0 likes

my desktop spotofy wont log in

Trying to log into my spotofy using facebook but keeps telling me it failed... help?

Casual Listener

Trying to log into my spotofy using facebook but keeps telling me it failed... help?

MandyKandy

Casual Listener

360 Views

2 replies

0 likes

  • 360 Views
  • 2 replies
  • 0 likes

Cancelling Spotify account

I want to cancel my spotify premium account, but I dont know any of the login details but the password. If i cancel the account via paypal will that work? Any suggestions would be great. Thanks.

Casual Listener

I want to cancel my spotify premium account, but I dont know any of the login details but the password. If i cancel the account via paypal will that work? Any suggestions would be great. Thanks.

akspotifyuser

Casual Listener

297 Views

2 replies

0 likes

  • 297 Views
  • 2 replies
  • 0 likes

playlist lost

I have a premium account with many playlist but as of yesterday my account is showing only "free" and all playlist are gone. How do I recover my premium account?

Regular

I have a premium account with many playlist but as of yesterday my account is showing only "free" and all playlist are gone. How do I recover my premium account?

Jordi

Community Legend

323 Views

5 replies

0 likes

Premium
  • 323 Views
  • 5 replies
  • 0 likes