disconnected facebook profile

[mr_fourfingers]

Hello there<br>i sent an email to the support site on monday i think and i only received an electronic message saying i should check this community and it will resolve my problem..<br>so i want to deactivate my fb account but i can't reset my spotify password/ useename because i connectec via facebook.. how do i get my username ? Because normally it should have been the same email adress as in fb but there it tells me that she is not registered..<br>the open case in the support is # 02388280. In german if this is necessary..

[ErickRGuetta]

Hi there! The team works very hard to get back to users as soon as possible. Please be sure you've responded directly to the automated email (don't open a whole new case via the contact form). Check your spam filter if you haven't seen the automated email from the team. Once you reply you'll hear back shortly.

[MattSuda]

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

Support usually replies within 24-48 hours.