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Spotify connect unknown device

Spotify connect unknown device

Hello, I have a huge problem. Unknown device (as shown in screen) is constantly getting access to my account. Every day or two i have new playlists and new songs added to my Songs list. My account is made through facebook, so i changed my facebook account password and logged off from all devices from spotify panel but problem still occurs.

unk.png
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2 Replies

Hello @kornikos4 !

 

This is really weird. Your account could have been compromised, so I would encourage you to reach out to support through the anonymous contact form. The form will allow you to use an email of your choosing for correspondence. Please make sure that this is an email that is not compromised, and that you have access to it.

Hope this works for you !

Have a nice day 

You could try to remove your account from facebook and just make a regular spotify account. Then remove all devices, change all passwords 

https://support.spotify.com/dk/contact-spotify-anonymous/

 

Hope this helped

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