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Spotify email is premium when signing in with Facebook but not with just the email

Spotify email is premium when signing in with Facebook but not with just the email

Plan

Free/Premium

Country

Scotland

Device

Samsung and PS4

 

Operating System

Android

 

My Question or Issue

 I've seen previously people posting about duplicate account issues and I believe that's what my problem is here.

 

I am unable to sign into my PS4 with my premium Spotify as it doesn't provide me the option to sign in with Facebook, and when entering my email (the same one I use for Facebook) it shows as a free account.

 

Can someone please remove my free account on *snip* and allow me to sign into my premium one.

 

Many thanks 

Adam

 

Reply
1 Reply

Hi,

 

Sorry that your having trouble with your accounts!  I would direct you here, where this article gives some ways to help you.  If that doesn't work I would go here where you file a report with Spotify and they help you.

 

Hope this helps 🙂

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