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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Patverderrie
  • Visitor
  • 255955 Views
  • 782 replies
  • 81 likes
  • Account
  • 255955 Views
  • 782 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1126576 Views
  • 118 replies
  • 106 likes
  • Account
  • 1126576 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 69808 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 69808 Views
  • 63 replies
  • 8 likes

Superuser Contribution GLOBE POSTPAID TERMINATED CONTRACT

I CAN'T SUBSCRIBE ON FAMILY PREMIUM SUBSCRIPTION BECAUSE IT'S TELLING ME THAT MY ACCOUNT WAS STILL CONNECTED TO THEIR GLOBE PARTNER.

  • Newbie
  • I CAN'T SUBSCRIBE ON FAMILY PREMIUM SUBSCRIPTION BECAUSE IT'S TELLING ME THAT MY ACCOUNT WAS STILL CONNECTED TO THEIR GLOBE PARTNER.
  • Alfredo
  • Roadie
  • 607 Views
  • 1 replies
  • 0 likes
  • 607 Views
  • 1 replies
  • 0 likes

Superuser Contribution new account

I signed up using facebook and when I go to settings and go under social and try to sign out I don't see that option. so I am guessing I created my account using facebook. Now I need to create a new account because I don't want to have it using faceb...

  • Newbie
  • I signed up using facebook and when I go to settings and go under social and try to sign out I don't see that option. so I am guessing I created my account using facebook. Now I need to create a new ...
  • Alfredo
  • Roadie
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log in

ah I don't know where else to contact someone for help... Yesterday I was listening to spotify, left the pc for a bit and came back logged out. I had recently changed the email address for that account but trying every email I could think of didn't w...

  • Visitor
  • ah I don't know where else to contact someone for help...   Yesterday I was listening to spotify, left the pc for a bit and came back logged out. I had recently changed the email address for t...
  • Alfredo
  • Roadie
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesn't let me log in

The log in screen first said that there was no active Spotify account with this email and password. I tried again, a million times, and then it said that this function is not available right now. I forgot the email adress this account was attached to...

  • Newbie
  • The log in screen first said that there was no active Spotify account with this email and password. I tried again, a million times, and then it said that this function is not available right now. I f...
  • Alfredo
  • Roadie
  • 237 Views
  • 1 replies
  • 1 likes
  • 237 Views
  • 1 replies
  • 1 likes

Can't log in

Logged off on my phone and tried to log back in and says user name or password incorrect. But I can log into website. Can anyone help me ?

  • Newbie
  • Logged off on my phone and tried to log back in and says user name or password incorrect. But I can log into website.  Can anyone help me ?
  • phan_times
  • Community Legend
  • 136 Views
  • 1 replies
  • 0 likes
  • 136 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify, not everyone is equal.

On the issue of greyed out songs, it's not right that a whole album is available except one song. I pay my subscription same as anyone in the world. If i'm not getting the same product as everyone else then i am being ripped off and want a refund or ...

  • Newbie
  • On the issue of greyed out songs, it's not right that a whole album is available except one song. I pay my subscription same as anyone in the world. If i'm not getting the same product as everyone el...
  • Alfredo
  • Roadie
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Superuser Contribution iPod Touch 6G Spotify app does not open

After download of spotify App on Ipod Touch 6G, I entered Email and password and after Enter the App shut down. App deleted, ipod shut down, start ipod again, start App download again, same reaction. What can i do? Best regards Stephan

  • Newbie
  • After download of spotify App on Ipod Touch 6G, I entered Email and password and after Enter the App shut down. App deleted, ipod shut down, start ipod again, start App download again, same reaction....
  • Alfredo
  • Roadie
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

Can't register

Hi, it's absolutely frustrating. I am trying to register an account for my daughter. Should be the simplest task for an online-based commercial service - shouldn't it? Tried to register via Firefox, via Edge (both on PC) and via Safari on IPhone. The...

  • Casual Listener
  • Hi,   it's absolutely frustrating. I am trying to register an account for my daughter. Should be the simplest task for an online-based commercial service - shouldn't it? Tried to register via ...
  • sf85xoco
  • Casual Listener
  • 1278 Views
  • 7 replies
  • 2 likes
  • Account
  • 1278 Views
  • 7 replies
  • 2 likes

Superuser Contribution Enable email registration to Spotify

I tried to join spotify a while ago but maybe forgot to confirm my email address.? I don't know. Now when I try to sign up says email is already registered, but when I trying to do the forgot password says email doen't exit to a active account. Help!...

  • Casual Listener
  • I tried to join spotify a while ago but maybe forgot to confirm my email address.? I don't know.   Now when I try to sign up says email is already registered, but when I trying to do the fo...
  • Alfredo
  • Roadie
  • 487 Views
  • 3 replies
  • 0 likes
  • Login
  • 487 Views
  • 3 replies
  • 0 likes

Solved!! Change country with Facebook login

Hello,I use Facebook as login for Spotify. After living in New Zealand for a while, I am now back home (Germany). In NZ, I switched my Spotify settings so I could use it there (unfortunately, I forgot what I did ). Now, Spotify tells me to change my ...

  • Newbie
  • Hello, I use Facebook as login for Spotify. After living in New Zealand for a while, I am now back home (Germany). In NZ, I switched my Spotify settings so I could use it there (unfortunately, ...
  • Rifil
  • Newbie
  • 29675 Views
  • 90 replies
  • 19 likes
  • Account
    Free
    Login
  • 29675 Views
  • 90 replies
  • 19 likes

Superuser Contribution Nao consigo acessar minha conta

Estou com problema para acessar minha conta premium. Estou tentando recuperar minha senha mas diz q o email q coloco nao esta cadastrado, porem os emails de pagamentos chega normalmente nesse email. O q devo fazer?

  • Newbie
  • Estou com problema para acessar minha conta premium. Estou tentando recuperar minha senha mas diz q o email q coloco nao esta cadastrado, porem os emails de pagamentos chega normalmente nes...
  • JuanSebastian
  • Roadie
  • 531 Views
  • 1 replies
  • 0 likes
  • 531 Views
  • 1 replies
  • 0 likes

Superuser Contribution restore my account and pay my subscription

Hi, recently i missed a payment and now my card has money and im ready to pay it, but my card keeps being decline. To the beginning, i tought it was a problem related to my account so i delete it, but it wasnt that. Now i would like to restore my acc...

  • Newbie
  • Hi, recently i missed a payment and now my card has money and im ready to pay it, but my card keeps being decline. To the beginning, i tought it was a problem related to my account so i delete it, bu...
  • JuanSebastian
  • Roadie
  • 267 Views
  • 1 replies
  • 0 likes
  • Account
  • 267 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't log in.

I have tried to recover my account, I just can't access. I don't know what happened. Really I have tried like a week, but theres no where to sent eveything to make it faster. No phone number. No email. Just this forum where no one anwers. I'm really ...

  • Regular
  • I have tried to recover my account, I just can't access. I don't know what happened. Really I have tried like a week, but theres no where to sent eveything to make it faster. No phone number. No emai...
  • JuanSebastian
  • Roadie
  • 289 Views
  • 1 replies
  • 0 likes
  • Account
  • 289 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cobro doble

HolaDesde octubre 2017 se han pasado cobros dobles de spotify familar a mi cuenta, todos los meses, hasta enero 2018 incluido, 4 meses en total. Este mes de febrero, aun no finalizado, no lo puedo comprobar. Adjunto fotos como prueba (solo de 3 de lo...

  • Newbie
  • Hola Desde octubre 2017 se han pasado cobros dobles de spotify familar a mi cuenta, todos los meses, hasta enero 2018 incluido, 4 meses en total. Este mes de febrero, aun no finalizado,  no lo ...
  • JuanSebastian
  • Roadie
  • 276 Views
  • 1 replies
  • 0 likes
  • Premium
  • 276 Views
  • 1 replies
  • 0 likes

Superuser Contribution Assinei ha 2 dias e ja esta cobrando. Nao eh 1 mes de graca?

tem 2 cobrancas do Spotify no minha fatura ja, 1 em processamento (aquela q eles chama de cobranca fake) e 1 cobranca ja processada, ou seja, ja na fatura. Quando eu assinei, dizia que tinha 30 dias de graca e que o primeiro pagamento era no outro me...

  • Newbie
  • tem 2 cobrancas do Spotify no minha fatura ja, 1 em processamento (aquela q eles chama de cobranca fake) e 1 cobranca ja processada, ou seja, ja na fatura. Quando eu assinei, dizia que tinha 30 dias ...
  • JuanSebastian
  • Roadie
  • 323 Views
  • 1 replies
  • 0 likes
  • 323 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist nao encontrada

Minhas 2 playlists (Work in Progress HW e Som na caixa HW) nao podem ser encontradas por outros usuarios apenas com o nome da playlist. e necessario que eu envie o link para que acessem. Outra duvida, playlists colaborativas tambem sao publicas, nao ...

  • Newbie
  • Minhas 2 playlists (Work in Progress HW e Som na caixa HW) nao podem ser encontradas por outros usuarios apenas com o nome da playlist. e necessario que eu envie o link para que acessem. Outra duvida...
  • JuanSebastian
  • Roadie
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Na confirmação de conta os membros do meu plano familiar nao conseguem confirmar

Já mandei o link de convite por email, os membros ja utilizavam o plano familiar, mas solicitou a confirmação, recebi um email dizendo que estava tudo ok com as confirmações e depois o premium deles parou de funciona, ja desativei o plano, reativei, ...

  • Newbie
  • Já mandei o link de convite por email, os membros ja utilizavam o plano familiar, mas solicitou a confirmação, recebi um email dizendo que estava tudo ok com as confirmações e depois o premium deles ...
  • Bittencourt
  • Spotify Star
  • 2374 Views
  • 21 replies
  • 2 likes
  • 2374 Views
  • 21 replies
  • 2 likes

Solved!! Email won't change

I have spotify registered through facebook, around a month ago I changed my facebook email but it still hasn't updated on spotify. I tried changing it again to other email but with no results.I want to change my mail before I try premium service.

  • Visitor
  • I have spotify registered through facebook, around a month ago I changed my facebook email but it still hasn't updated on spotify. I tried changing it again to other email but with no results. I wan...
  • MhsnKhnpr
  • Newbie
  • 25607 Views
  • 16 replies
  • 15 likes
  • Account
  • 25607 Views
  • 16 replies
  • 15 likes

My Spotify Premium account has been hacked

My account has been hacked. The person who has hacked my account has changed the email address connected with it to . Is there some way you can help me regain access to my account?

  • Newbie
  • My account has been hacked. The person who has hacked my account has changed the email address connected with it to <removed for security>.   Is there some way you can help me regain a...
  • Maxim
  • Spotify Star
  • 316 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 316 Views
  • 1 replies
  • 0 likes