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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

88769 Views

9 replies

2 likes

Account
Login
  • 88769 Views
  • 9 replies
  • 2 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

758308 Views

18 replies

29 likes

  • 758308 Views
  • 18 replies
  • 29 likes

I ACCIDENTALLY TRIED TO SUBSCRIBE AS A STUDENT

I ACCIDENTALLY TRIED TO SUBSCRIBE AS A STUDENT...IT CHARGED ME BUT IT DOESN'T WORK AT ALL...WHAT DO I DO?

Casual Listener

I ACCIDENTALLY TRIED TO SUBSCRIBE AS A STUDENT...IT CHARGED ME BUT IT DOESN'T WORK AT ALL...WHAT DO I DO?

Hubo

Community Legend

1107 Views

5 replies

0 likes

  • 1107 Views
  • 5 replies
  • 0 likes

Superuser Contribution Tài khoản bị hack

Tài khoản của tôi liên tục bị đổi mật khẩu. Mỗi lần đổi lại mật khẩu thì lại bị thêm nhiều nhạc không phải của tôi

Newbie

Tài khoản của tôi liên tục bị đổi mật khẩu. Mỗi lần đổi lại mật khẩu thì lại bị thêm nhiều nhạc không phải của tôi

SergioDavid

Roadie

556 Views

1 replies

0 likes

Account
Login
Security
  • 556 Views
  • 1 replies
  • 0 likes

Account hacked?

When I log in to my account, it's suddenly a free account. Before I had a family premium account, but when I try to reset the password for that account, I don't receive any email. I suspect someone has managed to log in to my account based on my user...

Newbie

When I log in to my account, it's suddenly a free account. Before I had a family premium account, but when I try to reset the password for that account, I don't receive any email. I suspect someone h...

kejt_

Community Legend

431 Views

1 replies

0 likes

Account
Login
Security
  • 431 Views
  • 1 replies
  • 0 likes

Superuser Contribution Dissociation avc Facebook mais le nom reste

J'ai lié mon compte spotify à un mauvais compte Facebook par accident. Je l'ai alors dissocié mais impossible de retirer le nom du compte Facebook (qui est erroné) de mon compte spotify... Comment récuperer mon ancien nom d'utilisateur d'avant l'asso...

Casual Listener

J'ai lié mon compte spotify à un mauvais compte Facebook par accident. Je l'ai alors dissocié mais impossible de retirer le nom du compte Facebook (qui est erroné) de mon compte spotify... Comment ré...

Chris

Spotify

553 Views

3 replies

0 likes

  • 553 Views
  • 3 replies
  • 0 likes

Filled in a random email and dont remember my password, only phone connected

So I installed spotify 1,5 week ago, and filled in a random email, and now i wont remember my password, so icant login if I log out somewhereplease help,Appelkoeknl is my login !

Newbie

So I installed spotify 1,5 week ago, and filled in a random email, and now i wont remember my password, so icant login if I log out somewhere please help, Appelkoeknl is my login !

Robert_W

Community Legend

405 Views

1 replies

0 likes

Account
Login
  • 405 Views
  • 1 replies
  • 0 likes

im logged in , i got the long user id, but i cant remember my email and password

i try to login i fail , i created acc via app.(i recently bought premium)im logged in there so i shared my acc and i found my user id , the long thing after the /user/ but i dont know what to do! i want to know what was the email i registered with [ ...

Casual Listener

i try to login i fail , i created acc via app. (i recently bought premium) im logged in there so i shared my acc and i found my user id , the long thing after the  /user/   but i dont ...

nets216

Casual Listener

586 Views

1 replies

0 likes

Account
  • 586 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to play certain playlists

Hi, I am unable to find certain songs on my account and when I google it and click on the link to play it on my account, it wouldn't play. Here is an example, I am unable to any track of this album : https://open.spotify.com/album/06i62WxPgSjjesWSHer...

Newbie

Hi, I am unable to find certain songs on my account and when I google it and click on the link to play it on my account, it wouldn't play. Here is an example, I am unable to any track of this album :...

SergioDavid

Roadie

350 Views

1 replies

0 likes

Other
  • 350 Views
  • 1 replies
  • 0 likes

never finished transferring my student account to my new account.

never finished transferring my student account to my new account. can a rep help me with this process today? i was working with someone through a quick and easy live chat window but now cant find it.

Newbie

never finished transferring my student account to my new account. can a rep help me with this process today? i was working with someone through a quick and easy live chat window but now cant find it....

Robert_W

Community Legend

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

Family account invitation defaults to different account

Hi, Trying to send my son an invite to join the family account but when he accepts via email it defaults to an old account of his which has no association with the email on the link. Ive checked his spotify account that we are trying to linl and emai...

Newbie

Hi,  Trying to send my son an invite to join the family account but when he accepts via email it defaults to an old account of his which has no association with the email on the link. Ive check...

Robert_W

Community Legend

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Cobrança triplicada na conta universitária

Olá. Solicitei um upgrade pra conta premium universitária. Não só ela não foi ativada, como também foi cobrada 3 vezes no meu cartão de crédito. Como proceder? e-mail: *snip*.

Newbie

Olá. Solicitei um upgrade pra conta premium universitária. Não só ela não foi ativada, como também foi cobrada 3 vezes no meu cartão de crédito. Como proceder? e-mail: *snip*.

Bittencourt

Spotify Star

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

Name

hi, I would like to know whether to change my name consumer; the possibility has not been given me to choose it and it contains some personal data that i don’t like to share.

Newbie

hi, I would like to know whether to change my name consumer; the possibility has not been given me to choose it and it contains some personal data that i don’t like to share.

Bethany_Dawn

Community Legend

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes

Reset account

Hi, how can I reset an account? My daughter used it and I always get her music suggested. Thx

Newbie

Hi, how can I reset an account? My daughter used it and I always get her music suggested. Thx

Hubo

Community Legend

351 Views

1 replies

0 likes

Account
  • 351 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Artist name did not carry over from my DistroKid account

Hi, I recently upload my band song to spotify via distrokid. my band name is "Lightspace" and has an EP called "Levias". but I found the name change and type as "Light Space", which is a different artist. https://open.spotify.com/artist/7sbUG62THeeEa...

Newbie

Hi,  I recently upload my band song to spotify via distrokid. my band name is "Lightspace" and has an EP called "Levias". but I found the name change and type as "Light Space", which is a diffe...

SergioDavid

Roadie

652 Views

1 replies

0 likes

Other
  • 652 Views
  • 1 replies
  • 0 likes

Superuser Contribution Facebook connected to unknown person's facebook.

Hello, I recently glanced up and realized that my spotify account now has a profile picture and name I did not recognize. Upon further inspection, I realized it was linked to an unknown person's Facebook. I quicky pushed the disconnect from Facebook ...

Newbie

Hello, I recently glanced up and realized that my spotify account now has a profile picture and name I did not recognize. Upon further inspection, I realized it was linked to an unknown person's Face...

SergioDavid

Roadie

620 Views

1 replies

0 likes

Account
Login
Security
  • 620 Views
  • 1 replies
  • 0 likes

Solved!! Can't change my country

Hi there, I have followed the instructions about changing my country however when I click 'edit profile' the coutry box is greyed out and I can't click the drop down to change it - help please? Thank you!

Casual Listener

Hi there,   I have followed the instructions about changing my country however when I click 'edit profile' the coutry box is greyed out and I can't click the drop down to change it - help plea...

Maxim

Spotify Star

1476 Views

8 replies

0 likes

  • 1476 Views
  • 8 replies
  • 0 likes

Superuser Contribution Discover Weekly Playlist Error or Glitch?

Hi. I was wondering if anyone could help me.I know the My Discover Weekly playlists are usually changed each early Monday morning.However,for some weird reason my Discover Weekly playlist changed a few hours ago tonight (Saturday night),it just delet...

Casual Listener

Hi.   I was wondering if anyone could help me.I know the My Discover Weekly playlists are usually changed each early Monday morning.However,for some weird reason my Discover Weekly playlist ch...

deadlydarkside

Casual Listener

1214 Views

2 replies

1 likes

Account
  • 1214 Views
  • 2 replies
  • 1 likes

Have another account with Premiuim but forgot password and email

Seems like a bit of a weird thing to happen, but mom has an account with Premium, but she logged out of it by accident. We can’t remember the password and for some reason, none of the emails we have work. Is there someone or some way to change the pa...

Newbie

Seems like a bit of a weird thing to happen, but mom has an account with Premium, but she logged out of it by accident. We can’t remember the password and for some reason, none of the emails we have ...

Robert_W

Community Legend

599 Views

1 replies

0 likes

  • 599 Views
  • 1 replies
  • 0 likes

Superuser Contribution when i register to spotify my email was already in use

Today, I register to spotify for the very first time and my email was already in use. I ask for a chance in my password a then I enter to the profile in where I found that my user name is and that he is from Argentina and also his birthday.... How c...

Newbie

Today, I register to spotify for the very first time and my email was already in use. I ask for a chance in my password a then I enter to the profile in where I found that my user name is <mo...

Chris

Spotify

599 Views

1 replies

0 likes

  • 599 Views
  • 1 replies
  • 0 likes

Billed twice for several months

I am being billed twice every month and I don't know why. I'm only using one handphone and one account. Please help!!!!

Newbie

I am being billed twice every month and I don't know why. I'm only using one handphone and one account. Please help!!!! 😡

Keanu_C

Community Legend

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discord Spotify Connection no longer works

I've had my spotify connected to discord ever since I discovered I was able to do it, but now all of a sudden it is no longer displaying what I'm listening to in my status. It used to work but now it doesn't. I've tried disconnecting and reconnecting...

Regular

I've had my spotify connected to discord ever since I discovered I was able to do it, but now all of a sudden it is no longer displaying what I'm listening to in my status. It used to work but now it...

Alfredo

Roadie

3252 Views

1 replies

1 likes

Account
Other
Premium
  • 3252 Views
  • 1 replies
  • 1 likes