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Help I received a message from spotify on the email that my account had been disabled for excessive use.

does this mean that the subscription has been blocked? and I do not have to pay anymore?
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1 Reply

Hey @Donatino_gg,


Thanks for reaching out.

 

If Spotify has detected any possible fraudulent activity on your account, they may have disabled it.

 

If you feel there's been some confusion, you can get in touch with Support:

  1. Go to the contact form and select Logging in.
  2. Choose I can't log in to Spotify.
  3. Select I STILL NEED HELP.
  4. Fill out the details and submit.

Note: You may need to provide proof of ownership of your account, purchase, or payment details, so be sure to have them ready.

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