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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80417 Views

9 replies

2 likes

Account
Login
  • 80417 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653857 Views

13 replies

4 likes

Account
  • 653857 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734305 Views

18 replies

29 likes

  • 734305 Views
  • 18 replies
  • 29 likes

Name

hi, I would like to know whether to change my name consumer; the possibility has not been given me to choose it and it contains some personal data that i don’t like to share.

Newbie

hi, I would like to know whether to change my name consumer; the possibility has not been given me to choose it and it contains some personal data that i don’t like to share.

Bethany_Dawn

Community Legend

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Reset account

Hi, how can I reset an account? My daughter used it and I always get her music suggested. Thx

Newbie

Hi, how can I reset an account? My daughter used it and I always get her music suggested. Thx

Hubo

Community Legend

341 Views

1 replies

0 likes

Account
  • 341 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Artist name did not carry over from my DistroKid account

Hi, I recently upload my band song to spotify via distrokid. my band name is "Lightspace" and has an EP called "Levias". but I found the name change and type as "Light Space", which is a different artist. https://open.spotify.com/artist/7sbUG62THeeEa...

Newbie

Hi,  I recently upload my band song to spotify via distrokid. my band name is "Lightspace" and has an EP called "Levias". but I found the name change and type as "Light Space", which is a diffe...

SergioDavid

Roadie

638 Views

1 replies

0 likes

Other
  • 638 Views
  • 1 replies
  • 0 likes

Superuser Contribution Facebook connected to unknown person's facebook.

Hello, I recently glanced up and realized that my spotify account now has a profile picture and name I did not recognize. Upon further inspection, I realized it was linked to an unknown person's Facebook. I quicky pushed the disconnect from Facebook ...

Newbie

Hello, I recently glanced up and realized that my spotify account now has a profile picture and name I did not recognize. Upon further inspection, I realized it was linked to an unknown person's Face...

SergioDavid

Roadie

598 Views

1 replies

0 likes

Account
Login
Security
  • 598 Views
  • 1 replies
  • 0 likes

Solved!! Can't change my country

Hi there, I have followed the instructions about changing my country however when I click 'edit profile' the coutry box is greyed out and I can't click the drop down to change it - help please? Thank you!

Casual Listener

Hi there,   I have followed the instructions about changing my country however when I click 'edit profile' the coutry box is greyed out and I can't click the drop down to change it - help plea...

Maxim

Spotify Star

1444 Views

8 replies

0 likes

  • 1444 Views
  • 8 replies
  • 0 likes

Superuser Contribution Discover Weekly Playlist Error or Glitch?

Hi. I was wondering if anyone could help me.I know the My Discover Weekly playlists are usually changed each early Monday morning.However,for some weird reason my Discover Weekly playlist changed a few hours ago tonight (Saturday night),it just delet...

Casual Listener

Hi.   I was wondering if anyone could help me.I know the My Discover Weekly playlists are usually changed each early Monday morning.However,for some weird reason my Discover Weekly playlist ch...

deadlydarkside

Casual Listener

1178 Views

2 replies

1 likes

Account
  • 1178 Views
  • 2 replies
  • 1 likes

Have another account with Premiuim but forgot password and email

Seems like a bit of a weird thing to happen, but mom has an account with Premium, but she logged out of it by accident. We can’t remember the password and for some reason, none of the emails we have work. Is there someone or some way to change the pa...

Newbie

Seems like a bit of a weird thing to happen, but mom has an account with Premium, but she logged out of it by accident. We can’t remember the password and for some reason, none of the emails we have ...

Robert_W

Community Legend

583 Views

1 replies

0 likes

  • 583 Views
  • 1 replies
  • 0 likes

Superuser Contribution when i register to spotify my email was already in use

Today, I register to spotify for the very first time and my email was already in use. I ask for a chance in my password a then I enter to the profile in where I found that my user name is and that he is from Argentina and also his birthday.... How c...

Newbie

Today, I register to spotify for the very first time and my email was already in use. I ask for a chance in my password a then I enter to the profile in where I found that my user name is <mo...

Chris

Spotify

582 Views

1 replies

0 likes

  • 582 Views
  • 1 replies
  • 0 likes

Billed twice for several months

I am being billed twice every month and I don't know why. I'm only using one handphone and one account. Please help!!!!

Newbie

I am being billed twice every month and I don't know why. I'm only using one handphone and one account. Please help!!!! 😡

Keanu_C

Community Legend

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discord Spotify Connection no longer works

I've had my spotify connected to discord ever since I discovered I was able to do it, but now all of a sudden it is no longer displaying what I'm listening to in my status. It used to work but now it doesn't. I've tried disconnecting and reconnecting...

Regular

I've had my spotify connected to discord ever since I discovered I was able to do it, but now all of a sudden it is no longer displaying what I'm listening to in my status. It used to work but now it...

Alfredo

Roadie

3233 Views

1 replies

1 likes

Account
Other
Premium
  • 3233 Views
  • 1 replies
  • 1 likes

Superuser Contribution How do I change my country to USA

Hi Spotify, i temporarily moved to Singapore and created my Spotify account there and also used the gift card back. Now that I am back in USA, I can't change back my country in my settings. Please help

Newbie

Hi Spotify, i temporarily moved to Singapore and created my Spotify account there and also used the gift card back. Now that I am back in USA, I can't change back my country in my settings. Please he...

emiel4

Visitor

2783 Views

2 replies

0 likes

  • 2783 Views
  • 2 replies
  • 0 likes

Registered with Fb, wrong email

Dears, I'm using Spotify premium since some months and I'd love to use it also on my kodi media box. Problem is, accessing to my profile I've seen that the email Spotify took from Fb is an old one, that does not correspond to the current one. Tried t...

Visitor

Dears, I'm using Spotify premium since some months and I'd love to use it also on my kodi media box. Problem is, accessing to my profile I've seen that the email Spotify took from Fb is an old one, t...

user-removed

Not applicable

538 Views

3 replies

0 likes

Account
Login
  • 538 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cobro doble de spotify premium

¿donde puedo pedir el reembolso o que me expliquen el motivo? Me cobraron 2 cuentas premium familiares en días diferentes y solo lo usamos mi esposa y yo.

Casual Listener

¿donde puedo pedir el reembolso o que me expliquen el motivo? Me cobraron 2 cuentas premium familiares en días diferentes y solo lo usamos mi esposa y yo. 

Ricardo3026

Casual Listener

626 Views

3 replies

0 likes

  • 626 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution PC App - Can I NOT download my saved songs?

Since the web player has been virtually destroyed by Spotify, I may be forced to download the Spotify application to use on my laptop. If I do, am I forced to download all my saved tracks to my hardrive? I want the saved tracks download for my iPhone...

Regular

Since the web player has been virtually destroyed by Spotify, I may be forced to download the Spotify application to use on my laptop.  If I do, am I forced to download all my saved tracks to my...

valo_Soul

Regular

659 Views

3 replies

0 likes

Account
Other
Premium
Subscription
  • 659 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify on Android

Hola, cada vez que entro a Spotify desde mi celular me aparece un anuncio que dice que tengo que pagar para conservar mi música cuando ya está pago

Newbie

Hola, cada vez que entro a Spotify desde mi celular me aparece un anuncio que dice que tengo que pagar para conservar mi música cuando ya está pago

SergioDavid

Roadie

282 Views

1 replies

0 likes

  • 282 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Sign in

I get a response about only using Spotify abroad for 14 days. I’m not abroad. I’m home. What do I do now? The website doesn’t help

Newbie

I get a response about only using Spotify abroad for 14 days. I’m not abroad. I’m home. What do I do now? The website doesn’t help

SergioDavid

Roadie

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

PLAY LISTS FANTASMAS

Em meu spotify aparecem playlists que eu nunca toquei.Recentementemente recebi um email sobre uma atualização de um assinante que nunca vi.Como faço para regularizar isso.

Newbie

Em meu spotify aparecem playlists que eu nunca toquei. Recentementemente recebi um email sobre uma atualização de um assinante que nunca vi. Como faço para regularizar isso.

Bittencourt

Spotify Star

385 Views

1 replies

0 likes

Account
Security
  • 385 Views
  • 1 replies
  • 0 likes

Add my wife as user

I'm pretty sure I already know the answer to this but I thought I'd ask it just incase I truly wasn't aware. I recently just signed up for a Spotify account & connected to our Google Home. Now when my wife is using Google Home to play music it's usin...

Newbie

I'm pretty sure I already know the answer to this but I thought I'd ask it just incase I truly wasn't aware.  I recently just signed up for a Spotify account & connected to our Google Home.&...

Bethany_Dawn

Community Legend

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes

No inicia Spotify a PS4

Cuando intento vincular la cuenta de Spotify a ps4 y inicio sesión me sale este mensaje pero no funciona

Casual Listener

Cuando intento vincular la cuenta de Spotify a ps4 y inicio sesión me sale este mensaje pero no funciona 

Thefrankbg

Casual Listener

987 Views

1 replies

0 likes

Account
Login
  • 987 Views
  • 1 replies
  • 0 likes

Spodify/Hulu

How do I combine my accounts 

Casual Listener

How do I combine my accounts 

Keanu_C

Community Legend

387 Views

1 replies

0 likes

Subscription
  • 387 Views
  • 1 replies
  • 0 likes