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Accounts

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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Alice_ab
  • Visitor
  • 172877 Views
  • 186 replies
  • 13 likes
  • Account
    Free
  • 172877 Views
  • 186 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Gig Goer
  • 11373 Views
  • 6 replies
  • 11 likes
  • Security
  • 11373 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 516079 Views
  • 986 replies
  • 113 likes
  • Account
  • 516079 Views
  • 986 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 126025 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 126025 Views
  • 74 replies
  • 12 likes

Superuser Contribution I don't have a daily mix on any device and I'm a premium user for over a month now

Hey,I use spotify pretty intensely, nearly an hour every day. For the first couple of days after i hot spotify i had a daily mix and i enjoyed it a lot but now i only have one daily mix which hasnt updated in at least two weeks. Ive checked both my c...

  • Casual Listener
  • Hey, I use spotify pretty intensely, nearly an hour every day. For the first couple of days after i hot spotify i had a daily mix and i enjoyed it a lot but now i only have one daily mix which hasnt...
  • JulianA_Bogota
  • Roadie
  • 402 Views
  • 1 replies
  • 0 likes
  • 402 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem in Logging In

Hi everyone,I forgot my password and I requested a link to choose a new one. I received the link and I reset my password. When I try to log in clicking the button "log in" it says "logging in" and than it stops and the button goes back to "log in".I ...

  • Casual Listener
  • Hi everyone, I forgot my password and I requested a link to choose a new one. I received the link and I reset my password. When I try to log in clicking the button "log in" it says "logging in" and ...
  • Mccube11
  • Casual Listener
  • 471 Views
  • 3 replies
  • 0 likes
  • Login
  • 471 Views
  • 3 replies
  • 0 likes

I can no longer log in

I'm putting in my username and password correctly but it wont let me log in.My user is batgirl19999

  • Newbie
  • I'm putting in my username and password correctly but it wont let me log in. My user is batgirl19999 
  • user-removed
  • Not applicable
  • 890 Views
  • 5 replies
  • 1 likes
  • Login
  • 890 Views
  • 5 replies
  • 1 likes

Superuser Contribution AYUDA NO puedo reproducir las canciones de mi pc en el telefono

Buenas tengo un problema, añado canciones que no estan en spotify desde el ordenador. Solo puedo escucharlas en el ordenador y en el telefono me aparecen en gris y no puedo escucharlas. ¿Alguien sabe que hacer?

  • Casual Listener
  • Buenas tengo un problema, añado canciones que no estan en spotify desde el ordenador. Solo puedo escucharlas en el ordenador y en el telefono me aparecen en gris y no puedo escucharlas. ¿Alguien sabe...
  • JulianA_Bogota
  • Roadie
  • 461 Views
  • 1 replies
  • 0 likes
  • Other
  • 461 Views
  • 1 replies
  • 0 likes

Superuser Contribution No funcionan las invitaciones de mi plan Familiar Premium.

Acaban de hacer el cobro del nuevo mes de mi plan familiar Premium, pero sacó a todos los miembros del plan excepto a mí. Cuando les envío de nuevo las invitaciones ninguno puede acceder, ya cancelé y envié de nuevo varías veces. Con el pago no hubo ...

  • Newbie
  • Acaban de hacer el cobro del nuevo mes de mi plan familiar Premium, pero sacó a todos los miembros del plan excepto a mí. Cuando les envío de nuevo las invitaciones ninguno puede acceder, ya cancelé ...
  • JulianA_Bogota
  • Roadie
  • 475 Views
  • 1 replies
  • 0 likes
  • 475 Views
  • 1 replies
  • 0 likes

Superuser Contribution Merge facebook account to family premium spotify account

I'd like to merge these two accounts leaving just the email account. I've sent a mail to support with no avail yet.I don't really know if there is a tutorial to do this. thanks

  • Newbie
  • I'd like to merge these two accounts leaving just the email account. I've sent a mail to support with no avail yet. I don't really know if there is a tutorial to do this.   thanks
  • JulianA_Bogota
  • Roadie
  • 451 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 451 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won't connect to PS4 in rest mode

Hey I recently started using Spotify more on my PS4 while I game. I found out about the ability to turn the system on w/ the app on my smartphone (Android S7) and have been trying it with no success. The system connects fine to my phone when it's on ...

  • Casual Listener
  • Hey I recently started using Spotify more on my PS4 while I game. I found out about the ability to turn the system on w/ the app on my smartphone (Android S7) and have been trying it with no success....
  • ghostofpastjoy
  • Casual Listener
  • 7877 Views
  • 9 replies
  • 1 likes
  • 7877 Views
  • 9 replies
  • 1 likes

Se borran canciones

Hola, hace ya 2 semanas todas las canciones que tenía dwscargado en spotify se borraron y desde entonces las he vuelto a descargar (sincronizar ) y luego de un momento se borran, necesito estar con internet o conectado a una línea wi fi para escuchar...

  • Casual Listener
  • Hola, hace ya 2 semanas todas las canciones que tenía dwscargado en spotify se borraron y desde entonces las he vuelto a descargar (sincronizar ) y luego de un momento se borran, necesito estar con i...
  • CYBERTRON
  • Casual Listener
  • 61896 Views
  • 101 replies
  • 24 likes
  • Premium
  • 61896 Views
  • 101 replies
  • 24 likes

All my songs are gone and replaced with what appears to be someone elses

Like the title says all my songs are gone and replaced with someone elses. This occured after music was playing on my phone that wasn't mine on a speaker or some other device that wasn't mine. My follows, playlists, and profile image are replaced as ...

  • Casual Listener
  • Like the title says all my songs are gone and replaced with someone elses. This occured after music was playing on my phone that wasn't mine on a speaker or some other device that wasn't mine. &nbsp...
  • Loxer
  • Community Legend
  • 976 Views
  • 6 replies
  • 0 likes
  • Account
  • 976 Views
  • 6 replies
  • 0 likes

Conta Errada

Eu perdi a conta que estava usando no Spotify. Perdi todo o login. A conta é Premium e preciso cancelar para assinar outra conta como Premium, pois não quero ficar pagando sem usar. Como posso fazer isso?

  • Visitor
  • Eu perdi a conta que estava usando no Spotify. Perdi todo o login. A conta é Premium e preciso cancelar para assinar outra conta como Premium, pois não quero ficar pagando sem usar. Como posso fazer ...
  • DοοβShmοοb
  • Regular
  • 440 Views
  • 1 replies
  • 0 likes
  • 440 Views
  • 1 replies
  • 0 likes

Formatear Cuenta

Es posible formatear una cuenta? A lo que me refiero es a dejar la cuenta como si la acabara de abrir, desde cero, sin perder el Premium claro

  • Visitor
  • Es posible formatear una cuenta? A lo que me refiero es a dejar la cuenta como si la acabara de abrir, desde cero, sin perder el Premium claro
  • estebanGramaj0
  • Gig Goer
  • 8689 Views
  • 1 replies
  • 0 likes
  • Account
  • 8689 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Google Home and Premium - Not Linking

Hi - I have a premium account. I am logged into the premium account on the same device with the Google Home app. I've logged out all other devices just to be sure. Google Home keeps coming back with "Spotify requires a premium account to work with Go...

  • Casual Listener
  • Hi - I have a premium account.  I am logged into the premium account on the same device with the Google Home app.   I've logged out all other devices just to be sure.  Google Home keep...
  • -j9_0hb5c9tue
  • Newbie
  • 119147 Views
  • 36 replies
  • 6 likes
  • 119147 Views
  • 36 replies
  • 6 likes

Can't Log In - Offline Device

I had set Spotify to Offline on my phone, but after rebooting my phone I've been logged out and it keeps asking me to "Please go online to connect to Spotify". It's definitely not a problem with my account details or internet connection. Any help wou...

  • Newbie
  • I had set Spotify to Offline on my phone, but after rebooting my phone I've been logged out and it keeps asking me to "Please go online to connect to Spotify". It's definitely not a problem with my a...
  • Loxer
  • Community Legend
  • 505 Views
  • 1 replies
  • 0 likes
  • 505 Views
  • 1 replies
  • 0 likes

Account hacked

So suddenly today after coming back to my computer i noticed Spotify playing some sort of Spanish salsa mix on a another device. After looking a while i noticed this is not some accidental connection from my neighbor, because it was a disposable emai...

IMG-20180522-WA0004.jpg
  • Newbie
  • So suddenly today after coming back to my computer i noticed Spotify playing some sort of Spanish salsa mix on a another device. After looking a while i noticed this is not some accidental connection...
  • Loxer
  • Community Legend
  • 712 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 712 Views
  • 1 replies
  • 0 likes

Aghhh how do you block a follower?!

My ex is still following me and I see his face (and his gf that he cheated on me with, woo!) EVERY time I log in. I'm not following him, I want to never see him, would like to block him from continuing to follow me, and just in general...block...Than...

  • Newbie
  • My ex is still following me and I see his face (and his gf that he cheated on me with, woo!) EVERY time I log in. I'm not following him, I want to never see him, would like to block him from continui...
  • choodak
  • Regular
  • 146592 Views
  • 83 replies
  • 126 likes
  • 146592 Views
  • 83 replies
  • 126 likes

Komme nicht in meinen Account und zahle umsonst 9,99 im Monat!

Ich komme nicht mehr in meinen Sportify Account und kann mein Passwort nicht mehr ändern, da ich ausversehen bei der Anmeldung meine Email Adresse falsch geschrieben habe. Bezahle jetzt umsonst 10 Euro im Monat, bin darüber echt sauer !! I no longer ...

  • Newbie
  • Ich komme nicht mehr in meinen Sportify Account und kann mein Passwort nicht mehr ändern, da ich ausversehen bei der Anmeldung meine Email Adresse falsch geschrieben habe. Bezahle jetzt umsonst 10 Eu...
  • songassistant
  • Composer
  • 3081 Views
  • 1 replies
  • 0 likes
  • 3081 Views
  • 1 replies
  • 0 likes

Account password doesn't work, nor the reset password.

I purchased a Spotify premium account for me and my girlfriend. But she is not able to log in. My phone can log in because the password is saved but the password that we both thought was attached to the account, never works when we try to sign in. Wh...

  • Newbie
  • I purchased a Spotify premium account for me and my girlfriend. But she is not able to log in. My phone can log in because the password is saved but the password that we both thought was attache...
  • songassistant
  • Composer
  • 994 Views
  • 1 replies
  • 0 likes
  • Login
  • 994 Views
  • 1 replies
  • 0 likes

Forgotten username and password

Need to cancel premium account via card Information

  • Casual Listener
  • Need to cancel premium account via card Information
  • Robert_W
  • Community Legend
  • 510 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 510 Views
  • 3 replies
  • 0 likes

Superuser Contribution Reproduce aleatorio

Hola, el problema que tengo es que normalmente mis canciones se reproducen una debajo de otra según el orden que las agrego, pero ahorita se están reproduciendo aleatoriamente, sólo le doy a siguiente y pone otra canción que no es la que añadí despué...

  • Casual Listener
  • Hola, el problema que tengo es que normalmente mis canciones se reproducen una debajo de otra según el orden que las agrego, pero ahorita se están reproduciendo aleatoriamente, sólo le doy a siguient...
  • oscar__puello
  • Casual Listener
  • 1204 Views
  • 2 replies
  • 1 likes
  • Account
    Login
    Premium
  • 1204 Views
  • 2 replies
  • 1 likes

FRaud

I do not have an account with Spotify. Yet Spotify charged my credit card Illegally. How the heck am I supposed to contact someone if there is no phone number? Do I have to report this to the attorney general? How the heck am I supposed to get a hold...

  • Visitor
  • I do not have an account with Spotify. Yet Spotify charged my credit card Illegally. How the heck am I supposed to contact someone if there is no phone number?  Do I have to report this to the a...
  • Robert_W
  • Community Legend
  • 587 Views
  • 1 replies
  • 0 likes
  • Account
  • 587 Views
  • 1 replies
  • 0 likes