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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9012 Views
  • 1 replies
  • 9 likes
  • Security
  • 9012 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481581 Views
  • 979 replies
  • 111 likes
  • Account
  • 481581 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210834 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210834 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120854 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120854 Views
  • 72 replies
  • 12 likes

Superuser Contribution No Daily mix

Hi,I have no Daily Mixs that appears in the menu. I‘m on Spotify since more than 2 weeks. All updates are installed and i try also to log out but still no daily mixes.thank you for your help

  • Casual Listener
  • Hi, I have no Daily Mixs that appears in the menu. I‘m on Spotify since more than 2 weeks. All updates are installed and i try also to log out but still no daily mixes. thank you for your help 🙂
  • Melody
  • Spotify
  • 893 Views
  • 4 replies
  • 0 likes
  • 893 Views
  • 4 replies
  • 0 likes

Superuser Contribution Accounts getting hacked, leaked

Hi, I noticed back in April that my Premium account had been hacked and someone added a ton of French rap songs. I followed the steps Spotify advised to take, and they do not appear to be in my account anymore. However, there is a forum known as "Nul...

  • Casual Listener
  • Hi, I noticed back in April that my Premium account had been hacked and someone added a ton of French rap songs. I followed the steps Spotify advised to take, and they do not appear to be in my accou...
  • Melody
  • Spotify
  • 1721 Views
  • 3 replies
  • 0 likes
  • 1721 Views
  • 3 replies
  • 0 likes

Password unknown and Email hacked on facebook linked account

Hello,Actually I log in to my spotify account using facebook for years and I have forgotten my very very old password. Un fortunately my account is linked to an email address that have been hacked years ago and on which I have no access.I want to upd...

  • Newbie
  • Hello, Actually I log in to my spotify account using facebook for years and I have forgotten my very very old password. Un fortunately my account is linked to an email address that have been hacked ...
  • JackBeau
  • Composer
  • 342 Views
  • 1 replies
  • 0 likes
  • 342 Views
  • 1 replies
  • 0 likes

Switch from premium to family account but already paid a year contract premium, is their conversion?

Hi A fiew months a go I accepted the offer to pay €100 at once for a year contract instead op 9.99 a month. Today I want to upgrade my account to family. On the payment page, I have to sign that I'm willing to pay 14,99/ month. I'm okay with that, bu...

  • Newbie
  • Hi   A fiew months a go I accepted the offer to pay €100 at once for a year contract  instead op 9.99 a month.  Today I want to upgrade my account to family. On the payment page, I ...
  • Maxim
  • Spotify Star
  • 313 Views
  • 1 replies
  • 1 likes
  • 313 Views
  • 1 replies
  • 1 likes

Superuser Contribution Editing Profile

I'm unable to edit my profile to provide an email address. Please help.

  • Newbie
  • I'm unable to edit my profile to provide an email address. Please help.
  • Melody
  • Spotify
  • 376 Views
  • 1 replies
  • 0 likes
  • 376 Views
  • 1 replies
  • 0 likes

Superuser Contribution Updating

My account on Spotify will not update to the latest version but my friend’s will, and it’s not my phone because I can login to hers and it’s updated but my account is not. What do I do to update it?

  • Newbie
  • My account on Spotify will not update to the latest version but my friend’s will, and it’s not my phone because I can login to hers and it’s updated but my account is not. What do I do to update...
  • Luke
  • Spotify Star
  • 779 Views
  • 10 replies
  • 0 likes
  • Premium
  • 779 Views
  • 10 replies
  • 0 likes

French in Switzerland - Français en Suisse

(Français en dessous) My premium subscription is in Switzerland, and I cannot change it because I have a family account in Switzerland. My problem is that most of the playlists are in German, the major language spoken in Switzerland. I speak French a...

  • Newbie
  • (Français en dessous) My premium subscription is in Switzerland, and I cannot change it because I have a family account in Switzerland. My problem is that most of the playlists are in German, the maj...
  • PatrickV70
  • Casual Listener
  • 7665 Views
  • 20 replies
  • 102 likes
  • 7665 Views
  • 20 replies
  • 102 likes

Solved!! Change my email while I have premium subscription?

Can I change my email while I have premium subscription? 

  • Casual Listener
  • Can I change my email while I have premium subscription? 
  • jsannn
  • Community Legend
  • 391 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 391 Views
  • 1 replies
  • 0 likes

Superuser Contribution Dejó de funcionar Spotify en mi smart

Hola buenos días. .tengo una consulta..yo tengo Spotify en mi televisor smart..funcionaba perfecto y de un día para el otro no funcionó mas..entra a Spotify pero no lo carga..la conexión a Internet del tv está perfecta.gracias

  • Newbie
  • Hola buenos días. .tengo una consulta..yo tengo Spotify en mi televisor smart..funcionaba perfecto y de un día para el otro no funcionó mas..entra a Spotify pero no lo carga..la conexión a Internet d...
  • DiegoSanchez1
  • Newbie
  • 33208 Views
  • 21 replies
  • 5 likes
  • 33208 Views
  • 21 replies
  • 5 likes

Superuser Contribution "You bought Spotify Premium before, so you aren't eligible for this $0.99 offer"

Is this how Spotify treats their customers? If you have bought Premium before, you may not have the $0.99 offer?My friend recently received an email regarding the $0.99 offer, so I went to check, saw it, logged in, and, "Unfortunately you aren't elig...

  • Regular
  • Is this how Spotify treats their customers? If you have bought Premium before, you may not have the $0.99 offer? My friend recently received an email regarding the $0.99 offer, so I went to check, s...
  • Aimee_T
  • Roadie
  • 547 Views
  • 1 replies
  • 0 likes
  • 547 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't login on Spotify's website

Hi, I have a problem that I can't login to my other devices or website, I know my password, but website or Spotify app can't log me in. I wanted to cancel my subscription because I don't want to waste that much money. I am logged on my phone with thi...

  • Newbie
  • Hi, I have a problem that I can't login to my other devices or website, I know my password, but website or Spotify app can't log me in. I wanted to cancel my subscription because I don't want to wast...
  • Aimee_T
  • Roadie
  • 476 Views
  • 1 replies
  • 0 likes
  • 476 Views
  • 1 replies
  • 0 likes

Who is King Colee on spotify?

It seems like its J cole and Logic mixed together into one artist?? Is this a record label doing this or some random person?

  • Newbie
  • It seems like its J cole and Logic mixed together into one artist?? Is this a record label doing this or some random person?
  • RickCF61
  • Newbie
  • 41366 Views
  • 6 replies
  • 1 likes
  • 41366 Views
  • 6 replies
  • 1 likes

Superuser Contribution My Account Isn't showing my activity anymore

For some reason my account is not showing my activity on the friend feed anymore. I know because on my sisters account it showed what I had been listening two days ago and I've been listening to many different things since then. Thanks

  • Newbie
  • For some reason my account is not showing my activity on the friend feed anymore. I know because on my sisters account it showed what I had been listening two days ago and I've been listening to many...
  • alliepenguin
  • Newbie
  • 2258 Views
  • 2 replies
  • 7 likes
  • Account
  • 2258 Views
  • 2 replies
  • 7 likes

Superuser Contribution Temporary Error When Trying to Connect to Facebook

HiJust regained control of my account after it was hacked this morning. Going throught setting thing up again, but I can;t connect to Facebook, I just get an error saying:Sorry there has been a temporary error, please try again later I try later usin...

  • Casual Listener
  • Hi Just regained control of my account after it was hacked this morning.  Going throught setting thing up again, but I can;t connect to Facebook, I just get an error saying: Sorry there has be...
  • ajw107
  • Casual Listener
  • 393 Views
  • 2 replies
  • 0 likes
  • 393 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Will I lose offline music and playlist if I cancel NY Times/Premium and resubscribe?

So this is kind of a very hypothetical/in the future type of question. I subscribed to Spotify Premium and The New York Times All Access as part of this NYT/Spotify promotion bundle, and it's a 1-year plan, which I'm locked into. I plan on canceling ...

  • Newbie
  • So this is kind of a very hypothetical/in the future type of question. I subscribed to Spotify Premium and The New York Times All Access as part of this NYT/Spotify promotion bundle, and it's a 1-yea...
  • Aimee_T
  • Roadie
  • 835 Views
  • 1 replies
  • 0 likes
  • 835 Views
  • 1 replies
  • 0 likes

Superuser Contribution Strangers are attached to my Premium for Family account

I now check regularly to see who is connected to my account after noticing that complete strangers were somehow added. Is this normal? And is two-step verification possible? *Removed screenshots with personal information*

  • Newbie
  • I now check regularly to see who is connected to my account after noticing that complete strangers were somehow added. Is this normal? And is two-step verification possible?    *Removed...
  • Aimee_T
  • Roadie
  • 523 Views
  • 1 replies
  • 0 likes
  • Premium
    Security
    Subscription
  • 523 Views
  • 1 replies
  • 0 likes

Superuser Contribution Country change

I am already a premium subscriber.I lived in France and paid in with credit card until now.I am currently living in Israel, and would like to make my account an Israeli one.When I want to change my country on account options, it says that I have to u...

  • Newbie
  • I am already a premium subscriber. I lived in France and paid in with credit card until now. I am currently living in Israel, and would like to make my account an Israeli one. When I want to chang...
  • Aimee_T
  • Roadie
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify is experiencing technical difficulties

It would be really cool if Spotify would have an easy to find technical issues notification. Seems like lots of people are having a similar issue as I am today:All my songs have disappeared and/or "oooops, something went wrong" pops up when clicking ...

  • Music Fan
  • It would be really cool if Spotify would have an easy to find technical issues notification. Seems like lots of people are having a similar issue as I am today: All my songs have disappeared and/or ...
  • sandmanbc71
  • Music Fan
  • 879 Views
  • 3 replies
  • 0 likes
  • Account
  • 879 Views
  • 3 replies
  • 0 likes

Solved!! Family Plan

Hi my daughter has the Premium Spotify account with her person email address. I want to cancel her account and set-up the Family Plan through my email address. Can she switch her playlists over to our family plan?

  • Casual Listener
  • Hi my daughter has the Premium Spotify account with her person email address.  I want to cancel her account and set-up the Family Plan through my email address.  Can she switch her playlist...
  • StaffingMatters
  • Casual Listener
  • 559 Views
  • 2 replies
  • 0 likes
  • Account
  • 559 Views
  • 2 replies
  • 0 likes